Dreams Aventuras Riviera Maya

Riviera Maya, Mexico

Star rating

The hotel

A fantastic fun-filled resort for both families and couples, Dreams Aventuras Riviera Maya provides everything you need for a memorable Mexican holiday, and then some! As well as a great location, overlooking a beautiful stretch of private beach, the resort boasts multiple speciality themed restaurants and bars, and an endless range of day and evening activities. There's also a great kids' club to keep younger guests entertained with weekly camp-out adventures!

Amenities

  • Kayaking
  • Snorkelling
  • Babysitting service
  • Kids Club
  • Families
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Night Club

Where is it

Overlooking a private beach in the resort community of Puerto Aventuras with its 9-hole golf course and eclectic collection of shops, restaurants and clubs. 15 minutes south of Playa del Carmen and 20 minutes from Tulum's Mayan ruins. Transfer time from Cancun Airport: 1 hour.

Hotel information

305 rooms and suites in 1 building of 7 floors with lifts. All rooms have air conditioning, private balcony or terrace, TV, concierge service, telephone, mini-bar refreshed daily, coffee maker, 24-hour room service*, safe, cloth steamer, shower, bathrobes and slippers and hairdryer. Deluxe Rooms with garden, pool or marina views from a private furnished terrace or balcony, have 1 king-size bed or 2 double beds.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. No restaurant reservations are required. Concierge service and pool and beach waiter service. No wristbands required.

Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Deluxe Ocean View Rooms are located on the 3rd-6th floors, with a private furnished balcony from which to admire the views across the stunning ocean, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean Front Rooms with private, furnished balcony or terrace and 1 king-size bed or two-double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Premium Suite Marina View King with Hot Tub with private terrace and 1 king-size bed, sleeping maximum 2 adults and 2 children.

Preferred Club Swim Out rooms have a private furnished terrace with direct pool access. These rooms have 1 king-size bed or two-double beds with the option of a rollaway bed on request, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Preferred Club Family Room Marina Views feature a private terrace or balcony. These rooms are larger and sleep maximum 5 adults and 1 child or 4 adults and 2 children.

Preferred Club Family Pool View Rooms are located on the 2nd-3rd floors with a private furnished balcony and 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Ocean View Rooms are located on the 3rd through 6th floors with ocean views, with 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Room Pool View have a private furnished terrace. These rooms are larger with two double beds, and sleep maximum 3 adults and 2 children or 2 adults and 3 children.

Preferred Club Honeymoon Hot Tub Ocean View Rooms have a furnished terrace with a hot tub. Each room features 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Marina View Rooms are located on the penthouse floor (7th floor) facing the Marina, with private balcony, the rooms have 1 canopy king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. These rooms offer superior amenities including 32” cable TV, pillow menu, superior room service menu, upgraded mini-bar and access to Preferred Club Lounge.

Preferred Club Ocean View Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. This room type includes Preferred Club benefits.

Preferred Club Family Room Ocean Views have 2 double beds and sleep maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Room Ocean Front sleeping maximum 5 adults and and 3 children.

Preferred Club Master Suite Ocean View Rooms are located on the penthouse floor with spectacular views of the ocean and a private furnished terrace. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

Preferred Club Master Suite Ocean View with Hot Tub Rooms are located on the penthouse floor with spectacular views of the ocean and a hot tub. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

Preferred Club Master Two Bedroom Suite Ocean Front is also available, sleeping maximum 6 adults.

Preferred Club benefits include:

- Personalised check-in and check-out with concierge service

- Access to private lounge

- Complimentary access to wet areas of the spa from 1-2pm every day

- Upgraded mini-bar service

- Pillow menu

- Upgraded luxury bath amenities

- Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts and fine liquors served in the lounge

- Complimentary newspaper in suite daily (English and Spanish)

- Complimentary computer access in private lounge and complimentary internet access in suite

- Exclusive access to lunch and dinner at Oceana Restaurant

- Exclusive access to Preferred Club pool area.

8 dining options: World Café (International buffet; open for breakfast, and lunch), Portofino (Italian à la carte; open for dinner), El Patio (Mexican à la carte; open for dinner), Oceana (seafood à la carte, open for breakfast and lunch for Preferred Club guests only; open for dinner for everyone), Gohan (sushi à la carte; open for dinner). Coco Cafe/Gelato Factor (open 24-hours). Seaside Grill (steak dinner, à la carte) and Barefoot Grill (beachside brick oven pizza and Italian "trattoria" menu; open for lunch and dinner twice per week). 4 bars: Manatees (swim-up bar for Preferred Club guests only), Sugar Reef (poolside swim-up bar), Barracuda (beachside), Desires (Music Lounge/Sports Bar). Please note: all restaurants may not be open every night due to occupancy levels. No reservations required at à la carte restaurants.

Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Regular daily and evening entertainment. Themed nights and events. Big-screen family films on the beach. Spectacular live performances, theme nights and festive outdoor events.

2 swimming pools (the Main Pool has a designated area for young kids). 2 hot tubs. Water park annex featuring two water slides, natural saltwater pools, kids' spray park, 30-person beachside heated Jacuzzi. Dreams Spa* with beauty salon*, Jacuzzis*, steam bath*, sauna*, massages*, kids and teens special treatments (all treatments require advance reservations). Billiards. Fitness centre with fitness classes. Multi-purpose sports court. Aerobics and yoga. Volleyball, ping-pong. Water sports include: sailboats, snorkelling, kayaks, catamarans*. Bicycle centre and Exploration of Puerto Aventuras*. Dance, cooking and Spanish lessons. Board games. Explorer's Club for kids, (supervised activities for 3-12 years). Outdoor lounge area and Core Zone teens' club (age 13-17 years). Pool and beach waiter service.

Babysitting service*. Convenience shop*. Dry-cleaning/laundry service*. Medical facility*. Business services*. Computers are available for guest use*. Complimentary WiFi access throughout.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 USD per person per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge.

Please note: child ages at this property are up to and including 12 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2961)
  • Very good (511)
  • Average (257)
  • Poor (149)
  • Terrible (168)
Image of the Tripadvisor rating Better than expected

Jun 30, 2026 DayTrip797101

Even better than expected. I booked a room with a swim-up pool for an annual trip with my friends. I didn't realize the room I booked was a Preferred Guest room which meant we had access to additional areas of the resort including a Preferred Guest Lounge, Preferred Guest seating areas at restaurants, and a Preferred Guest pool which offered… Read more
Even better than expected. I booked a room with a swim-up pool for an annual trip with my friends. I didn't realize the room I booked was a Preferred Guest room which meant we had access to additional areas of the resort including a Preferred Guest Lounge, Preferred Guest seating areas at restaurants, and a Preferred Guest pool which offered higher-end liquor than the other pool/bars. The staff was fantastic and knew us all by name. The resort was clean and the gym had a surprising variety of equipment. And we used our personal swim-up pool every day. The food was kind of what you'd expect from an all-inclusive resort. Most of it was forgettable, though my salmon dinner at Oceana was fantastic. The drinks were hit-or-miss, though the drinks we ordered at the Preferred Guest pool were consistently tasty. Read less
Image of the Tripadvisor rating Very disappointed

Jun 30, 2026 Norma W London, United Kingdom

Very disappointing! I stayed for 10 days and throughout that period there was no access to the sea. The sea area was covered in seaweed so you could not swim. Also the smell was awful. Apparently this is a regular occurrence from April/May until Sept/Oct, this should be highlighted on their site. The only swimming option was one pool unless I… Read more
Very disappointing! I stayed for 10 days and throughout that period there was no access to the sea. The sea area was covered in seaweed so you could not swim. Also the smell was awful. Apparently this is a regular occurrence from April/May until Sept/Oct, this should be highlighted on their site. The only swimming option was one pool unless I chose to pay an extra 130 US dollars per night to use a second nicer pool. Despite the hotel being quiet and making a request, this option was not offered in lieu of no sea swimming. The food was very average and a far cry from “ gourmet “ as described on the website. The hotel was tired, but perfectly adequate with large rooms. The gym was the best feature! The staff were lovely and very friendly and eventually waived a 25 US dollars per hour late check out fee after I pointed out I had been there for 10 days without access to the sea, but that was my only compensation. Pool activity staff were great and very entertaining. I certainly would not stay there again and would not recommend the area at that time of year if you want to swim in the sea. Read less
Image of the Tripadvisor rating Avoid! Poorly maintained and a total bait-and-switch!

Jun 29, 2026 NorthStar27612916243

Review Summary: We booked this resort expecting a premium family getaway but experienced a frustrating, subpar, and hazardous stay. While the hardworking and wonderful staff were the sole saving grace of the trip, their excellent service could not overcome the resort's massive systemic failures. Major Safety Hazard: A severe lack of property… Read more
Review Summary: We booked this resort expecting a premium family getaway but experienced a frustrating, subpar, and hazardous stay. While the hardworking and wonderful staff were the sole saving grace of the trip, their excellent service could not overcome the resort's massive systemic failures. Major Safety Hazard: A severe lack of property maintenance resulted in water actively leaking from a ceiling with no warning signs, causing me to slip and fall while carrying my infant son. Awful Food & Closures: Dining was a massive disappointment every night. Food quality was incredibly low, and advertised restaurants were frequently closed or unavailable, completely contradicting what was promised. Unusable Beach: The beach was in awful condition with an overpowering, unpleasant smell that made it impossible to lounge near or enjoy the ocean. Between the terrible food and restaurant closures, and a terrifying safety incident with my baby, I cannot recommend this resort to families. Read less
Image of the Tripadvisor rating As expected

Jun 25, 2026 Harlin G Toronto, Canada

Visit was ok...expected more entertainment and wasnt able to use the beach because of the sarragasm...was told to lower music in preferred pool and unable to do activities in the pool...throwing football etc
Image of the Tripadvisor rating Health concerns in our group

Jun 25, 2026 Harrison S

This is a follow up from my 1 star review at the end of may. Long story short, we were here for my brothers wedding(about 15 of us). You can read my details in previous post, but 3 weeks later I am still dealing with stomach issues. 3 of us ended up with an E. coli parasite. Honestly, was not surprised after seeing how unsanitary things were from… Read more
This is a follow up from my 1 star review at the end of may. Long story short, we were here for my brothers wedding(about 15 of us). You can read my details in previous post, but 3 weeks later I am still dealing with stomach issues. 3 of us ended up with an E. coli parasite. Honestly, was not surprised after seeing how unsanitary things were from the pool water, food prep, bathrooms and bedrooms. I normally don’t write reviews, but people need to be made aware. I am an Airbnb host of 5 properties and it blew my mind. They will apologize and send their typical response, but it’s unacceptable. The amount of money this place cost is laughable in comparison to the accommodations. We are actually low maintenance people and very understanding, but this was an unbelievable grift. Please do your research. Read less