Dreams Aventuras Riviera Maya

Riviera Maya, Mexico

Star rating

The hotel

A fantastic fun-filled resort for both families and couples, Dreams Aventuras Riviera Maya provides everything you need for a memorable Mexican holiday, and then some! As well as a great location, overlooking a beautiful stretch of private beach, the resort boasts multiple speciality themed restaurants and bars, and an endless range of day and evening activities. There's also a great kids' club to keep younger guests entertained with weekly camp-out adventures!

Amenities

  • Kayaking
  • Snorkelling
  • Babysitting service
  • Kids Club
  • Families
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Night Club

Where is it

Overlooking a private beach in the resort community of Puerto Aventuras with its 9-hole golf course and eclectic collection of shops, restaurants and clubs. 15 minutes south of Playa del Carmen and 20 minutes from Tulum's Mayan ruins. Transfer time from Cancun Airport: 1 hour.

Hotel information

305 rooms and suites in 1 building of 7 floors with lifts. All rooms have air conditioning, private balcony or terrace, TV, concierge service, telephone, mini-bar refreshed daily, coffee maker, 24-hour room service*, safe, cloth steamer, shower, bathrobes and slippers and hairdryer. Deluxe Rooms with garden, pool or marina views from a private furnished terrace or balcony, have 1 king-size bed or 2 double beds.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. No restaurant reservations are required. Concierge service and pool and beach waiter service. No wristbands required.

Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Deluxe Ocean View Rooms are located on the 3rd-6th floors, with a private furnished balcony from which to admire the views across the stunning ocean, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean Front Rooms with private, furnished balcony or terrace and 1 king-size bed or two-double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Premium Suite Marina View King with Hot Tub with private terrace and 1 king-size bed, sleeping maximum 2 adults and 2 children.

Preferred Club Swim Out rooms have a private furnished terrace with direct pool access. These rooms have 1 king-size bed or two-double beds with the option of a rollaway bed on request, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Preferred Club Family Room Marina Views feature a private terrace or balcony. These rooms are larger and sleep maximum 5 adults and 1 child or 4 adults and 2 children.

Preferred Club Family Pool View Rooms are located on the 2nd-3rd floors with a private furnished balcony and 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Ocean View Rooms are located on the 3rd through 6th floors with ocean views, with 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Room Pool View have a private furnished terrace. These rooms are larger with two double beds, and sleep maximum 3 adults and 2 children or 2 adults and 3 children.

Preferred Club Honeymoon Hot Tub Ocean View Rooms have a furnished terrace with a hot tub. Each room features 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Marina View Rooms are located on the penthouse floor (7th floor) facing the Marina, with private balcony, the rooms have 1 canopy king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. These rooms offer superior amenities including 32” cable TV, pillow menu, superior room service menu, upgraded mini-bar and access to Preferred Club Lounge.

Preferred Club Ocean View Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. This room type includes Preferred Club benefits.

Preferred Club Family Room Ocean Views have 2 double beds and sleep maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Room Ocean Front sleeping maximum 5 adults and and 3 children.

Preferred Club Master Suite Ocean View Rooms are located on the penthouse floor with spectacular views of the ocean and a private furnished terrace. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

Preferred Club Master Suite Ocean View with Hot Tub Rooms are located on the penthouse floor with spectacular views of the ocean and a hot tub. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

Preferred Club Master Two Bedroom Suite Ocean Front is also available, sleeping maximum 6 adults.

Preferred Club benefits include:

- Personalised check-in and check-out with concierge service

- Access to private lounge

- Complimentary access to wet areas of the spa from 1-2pm every day

- Upgraded mini-bar service

- Pillow menu

- Upgraded luxury bath amenities

- Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts and fine liquors served in the lounge

- Complimentary newspaper in suite daily (English and Spanish)

- Complimentary computer access in private lounge and complimentary internet access in suite

- Exclusive access to lunch and dinner at Oceana Restaurant

- Exclusive access to Preferred Club pool area.

8 dining options: World Café (International buffet; open for breakfast, and lunch), Portofino (Italian à la carte; open for dinner), El Patio (Mexican à la carte; open for dinner), Oceana (seafood à la carte, open for breakfast and lunch for Preferred Club guests only; open for dinner for everyone), Gohan (sushi à la carte; open for dinner). Coco Cafe/Gelato Factor (open 24-hours). Seaside Grill (steak dinner, à la carte) and Barefoot Grill (beachside brick oven pizza and Italian "trattoria" menu; open for lunch and dinner twice per week). 4 bars: Manatees (swim-up bar for Preferred Club guests only), Sugar Reef (poolside swim-up bar), Barracuda (beachside), Desires (Music Lounge/Sports Bar). Please note: all restaurants may not be open every night due to occupancy levels. No reservations required at à la carte restaurants.

Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Regular daily and evening entertainment. Themed nights and events. Big-screen family films on the beach. Spectacular live performances, theme nights and festive outdoor events.

2 swimming pools (the Main Pool has a designated area for young kids). 2 hot tubs. Water park annex featuring two water slides, natural saltwater pools, kids' spray park, 30-person beachside heated Jacuzzi. Dreams Spa* with beauty salon*, Jacuzzis*, steam bath*, sauna*, massages*, kids and teens special treatments (all treatments require advance reservations). Billiards. Fitness centre with fitness classes. Multi-purpose sports court. Aerobics and yoga. Volleyball, ping-pong. Water sports include: sailboats, snorkelling, kayaks, catamarans*. Bicycle centre and Exploration of Puerto Aventuras*. Dance, cooking and Spanish lessons. Board games. Explorer's Club for kids, (supervised activities for 3-12 years). Outdoor lounge area and Core Zone teens' club (age 13-17 years). Pool and beach waiter service.

Babysitting service*. Convenience shop*. Dry-cleaning/laundry service*. Medical facility*. Business services*. Computers are available for guest use*. Complimentary WiFi access throughout.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge.

Please note: child ages at this property are up to and including 12 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2493)
  • Very good (429)
  • Average (206)
  • Poor (109)
  • Terrible (131)
Image of the Tripadvisor rating Dreams July Visit!

Jul 9, 2025 Stephanie H

We have had a great returning trip to Dreams! We spent our mornings doing bike rides and afternoons playing volleyball. Best entertainment host Christian!! The kids loved him and wanted to do any and every activity he was part of! Thank you for a great experience Christian!
Image of the Tripadvisor rating Super star staff

Jul 6, 2025 Bronte25 Essex, United Kingdom

We were disappointed when we arrived late in the evening to be told that our preferred swim up room was on the beach side of the hotel as we had requested if possible to be on the quieter marina side. Concierge Myriam was very helpful and arranged for us to be moved a day later and fellow concierge Emilo very kindly helped us to move our luggage… Read more
We were disappointed when we arrived late in the evening to be told that our preferred swim up room was on the beach side of the hotel as we had requested if possible to be on the quieter marina side. Concierge Myriam was very helpful and arranged for us to be moved a day later and fellow concierge Emilo very kindly helped us to move our luggage on the day. It is much quieter on this side which suited us however families who enjoy games and loud music were having a good time on the beach side. We were so pleased that this is a non smoking hotel we have had many holidays ruined by selfish smokers who do not stick to designated smoking areas, it was such a pleasure to be smoke free. Our room was comfortable I especially loved the soft pillows( shame I couldn’t fit one into my case) the second room that we had was better set out than the one beach side with a more private bathroom. Yolanda who cleaned our room always worked very hard and kept everything restocked regularly. Although we had a preferred room I cannot say that apart from having the swim up pool we noticed any advantages to a standard room. We had breakfast and lunch in the World cafe Sandra kindly saved us a table near the serving area every day as my husband cannot walk very well and Rosivel was always very helpful and would arrive with our drinks each day without us even having to ask for them. It was always a pleasure to be greeted by Jnathon when he was on duty as he was so cheerful, in fact all the staff at the hotel are friendly and helpful and work very hard. We found evening meals a bit of a challenge, my husband and myself are a fussy pair although our son had a great time trying lots of new dishes. We only ate in three restaurants The Oceana, the Seaside grill and Portafino so it became a bit repetitive. It would have been good if the World cafe had an international buffet a couple of times a week. Having said that the staff in Oceana in particular went out of their way to accommodate us, a special thank you to chef Hirai. We used the gym it wasn’t busy and had all of the equipment that I like to use. We also visited the spa which was lovely but a bit overpriced, I also felt a bit uncomfortable at times as there was a lack of privacy in the changing room with staff ever present. The beach area was ok especially the bar with the swings which had a cooling breeze, comfortable chairs and friendly barman ( sorry didn’t get his name) It was lovely to sit there watching the waves crash on the rocks and relax. I was disappointed that we only got to kayak once during our two weeks there due to the sargassum covering the whole area, the poor workers were losing a fighting battle trying to clear it only to find that the next morning it was back with a vengeance. I don’t think that even if it was cleared that it would be a good area to swim though as it is very shallow and full of large rocks. There is one thing that we were not aware of, you cannot hang a washing line outside your room even though there are hooks for one, we discovered one morning that our costumes and t shirts had been taken down and put on the chairs, why didn’t someone just tell us rather than coming onto our patio and removing them which was very strange. Even so we hope to return to Mexico and Dreams as we love Mexico and the people. Read less
Image of the Tripadvisor rating Exceeded Expectations by Far!

Jul 5, 2025 Kristen P

Truly blown away! The staff at Dreams Aventuras makes this resort special. From the Preferred Club team: Guillermo, Graciela to name a few, they always went above and beyond to make our stay wonderful. The Preferred Club lounge was quaint and perfectly tucked away for a quick drink or snack. The food for an all inclusive was 10/10. Oceana and… Read more
Truly blown away! The staff at Dreams Aventuras makes this resort special. From the Preferred Club team: Guillermo, Graciela to name a few, they always went above and beyond to make our stay wonderful. The Preferred Club lounge was quaint and perfectly tucked away for a quick drink or snack. The food for an all inclusive was 10/10. Oceana and Portofino were excellent, but every restaurant was great and the service top notch. The bartenders were attentive and friendly; Felipe was great at the pool bar. The swim up bar stayed busy but the bartenders were up to the task. The rooms were comfortable, clean and our Family Room was spacious. The pools were great - it was nice to have the fun family pool and then escape later in the afternoon for the more quiet Preferred pool. Unfortunately, the sargassum at the resort was bad during our stay, but this was to no fault of the resort or staff. They worked tirelessly to keep the beach area and water as pristine as possible. The grounds were clean and the staff worked hard all day to keep the pools clean and the grounds tidy. The size of this resort is perfect and it was well thought out. Thank you so much Dreams Aventuras team. While we are believed to be pretty picky travelers, you exceeded our expectations! Read less
Image of the Tripadvisor rating Underwhelming for a 4.5 star Dreams resort

Jul 4, 2025 WelltravelledCDNmom

For context, this was our first time at this resort. It was our 8th time visiting Mexico. We have stayed at 3 Hyatt inclusive properties. Overall I would rate this resort a 4*. The Good: The à la cartes were quite good, especially the Italian and Sushi restaurants. The resort and room were clean and the bathroom large. The staff work very hard in… Read more
For context, this was our first time at this resort. It was our 8th time visiting Mexico. We have stayed at 3 Hyatt inclusive properties. Overall I would rate this resort a 4*. The Good: The à la cartes were quite good, especially the Italian and Sushi restaurants. The resort and room were clean and the bathroom large. The staff work very hard in all areas. The fire show was very unique and well done. The Less Good: The beach is unswimmable because at this time of year the sargassum is so bad it smells like rotten fish and sewage. If you are hoping for beautiful blue water you won’t get that. There is nowhere to swim in the ocean anywhere near this resort. If that is important to you, consider staying in Costa Mujeres, Isla Mujeres or Cozumel. The buffet had some options and you won’t go hungry, but not at the same level as an Iberostar, Riu or Gran Bahía. All of the activities are family-friendly and child-encouraged, including the evening dance parties and bar nights, so if you are not bringing kids and seeking adults-only activities, you may find there are few options. Read less
Image of the Tripadvisor rating Enjoyable weekend at Dreams Aventuras Rivera Mya

Jul 1, 2025 OCmimi Bensalem, Pennsylvania

We stayed here to attend our nephews wedding. This resort exceeded my expectations. As soon as we arrived, someone greeted us and took our information. I felt the hotel and surrounding area was very safe as there were 2 guard houses we went thru. We booked a preferred club marina view room so we had added benefits of the preferred club which I… Read more
We stayed here to attend our nephews wedding. This resort exceeded my expectations. As soon as we arrived, someone greeted us and took our information. I felt the hotel and surrounding area was very safe as there were 2 guard houses we went thru. We booked a preferred club marina view room so we had added benefits of the preferred club which I liked. The wedding venue was wonderful. The food there and the restaurants we visited was also very good/excellevt. All staff on site were helpful, friendly and accommodating. I definitely would recommend staying at this hotel to anyone who wanted to visit this part of Mexico. Read less