Dreams Aventuras Riviera Maya

Riviera Maya, Cancun

Star rating

The hotel

A fantastic fun-filled resort for both families and couples, Dreams Aventuras Riviera Maya provides everything you need for a memorable Mexican holiday, and then some! As well as a great location, overlooking a beautiful stretch of private beach, the resort boasts multiple speciality themed restaurants and bars, and an endless range of day and evening activities. There's also a great kids' club to keep younger guests entertained with weekly camp-out adventures!

Amenities

  • Kayaking
  • Snorkelling
  • Babysitting service
  • Kids Club
  • Families
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Night Club

Where is it

Overlooking a private beach in the resort community of Puerto Aventuras with its 9-hole golf course and eclectic collection of shops, restaurants and clubs. 15 minutes south of Playa del Carmen and 20 minutes from Tulum's Mayan ruins. Transfer time from Cancun Airport: 1 hour.

Hotel information

305 rooms and suites in 1 building of 7 floors with lifts. All rooms have air conditioning, private balcony or terrace, TV, concierge service, telephone, mini-bar refreshed daily, coffee maker, 24-hour room service*, safe, cloth steamer, shower, bathrobes and slippers and hairdryer. Deluxe Rooms with garden, pool or marina views from a private furnished terrace or balcony, have 1 king-size bed or 2 double beds.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. No restaurant reservations are required. Concierge service and pool and beach waiter service. No wristbands required.


Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).


Please note: Meal plan inclusions are defined by the hotel and are subject to change at any time without notice.

Deluxe Ocean View Rooms are located on the 3rd-6th floors, with a private furnished balcony from which to admire the views across the stunning ocean, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean Front Rooms with private, furnished balcony or terrace and 1 king-size bed or two-double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Premium Suite Marina View King with Hot Tub with private terrace and 1 king-size bed, sleeping maximum 2 adults and 2 children.

Preferred Club Swim Out rooms have a private furnished terrace with direct pool access. These rooms have 1 king-size bed or two-double beds with the option of a rollaway bed on request, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Preferred Club Family Room Marina Views feature a private terrace or balcony. These rooms are larger and sleep maximum 5 adults and 1 child or 4 adults and 2 children.

Preferred Club Family Pool View Rooms are located on the 2nd-3rd floors with a private furnished balcony and 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Ocean View Rooms are located on the 3rd through 6th floors with ocean views, with 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Room Pool View have a private furnished terrace. These rooms are larger with two double beds, and sleep maximum 3 adults and 2 children or 2 adults and 3 children.

Preferred Club Honeymoon Hot Tub Ocean View Rooms have a furnished terrace with a hot tub. Each room features 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Marina View Rooms are located on the penthouse floor (7th floor) facing the Marina, with private balcony, the rooms have 1 canopy king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. These rooms offer superior amenities including 32” cable TV, pillow menu, superior room service menu, upgraded mini-bar and access to Preferred Club Lounge.

Preferred Club Ocean View Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. This room type includes Preferred Club benefits.

Preferred Club Family Room Ocean Views have 2 double beds and sleep maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Room Ocean Front sleeping maximum 5 adults and and 3 children.

Preferred Club Master Suite Ocean View Rooms are located on the penthouse floor with spectacular views of the ocean and a private furnished terrace. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

Preferred Club Master Suite Ocean View with Hot Tub Rooms are located on the penthouse floor with spectacular views of the ocean and a hot tub. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

Preferred Club Master Two Bedroom Suite Ocean Front is also available, sleeping maximum 6 adults.

Preferred Club benefits include:

- Personalised check-in and check-out with concierge service

- Access to private lounge

- Complimentary access to wet areas of the spa from 1-2pm every day

- Upgraded mini-bar service

- Pillow menu

- Upgraded luxury bath amenities

- Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts and fine liquors served in the lounge

- Complimentary newspaper in suite daily (English and Spanish)

- Complimentary computer access in private lounge and complimentary internet access in suite

- Exclusive access to lunch and dinner at Oceana Restaurant

- Exclusive access to Preferred Club pool area.

8 dining options: World Café (International buffet; open for breakfast, and lunch), Portofino (Italian à la carte; open for dinner), El Patio (Mexican à la carte; open for dinner), Oceana (seafood à la carte, open for breakfast and lunch for Preferred Club guests only; open for dinner for everyone), Gohan (sushi à la carte; open for dinner). Coco Cafe/Gelato Factor (open 24-hours). Seaside Grill (steak dinner, à la carte) and Barefoot Grill (beachside brick oven pizza and Italian "trattoria" menu; open for lunch and dinner twice per week). 4 bars: Manatees (swim-up bar for Preferred Club guests only), Sugar Reef (poolside swim-up bar), Barracuda (beachside), Desires (Music Lounge/Sports Bar). Please note: all restaurants may not be open every night due to occupancy levels. No reservations required at à la carte restaurants.

Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Regular daily and evening entertainment. Themed nights and events. Big-screen family films on the beach. Spectacular live performances, theme nights and festive outdoor events.

2 swimming pools (the Main Pool has a designated area for young kids). 2 hot tubs. Water park annex featuring two water slides, natural saltwater pools, kids' spray park, 30-person beachside heated Jacuzzi. Dreams Spa* with beauty salon*, Jacuzzis*, steam bath*, sauna*, massages*, kids and teens special treatments (all treatments require advance reservations). Billiards. Fitness centre with fitness classes. Multi-purpose sports court. Aerobics and yoga. Volleyball, ping-pong. Water sports include: sailboats, snorkelling, kayaks, catamarans*. Bicycle centre and Exploration of Puerto Aventuras*. Dance, cooking and Spanish lessons. Board games. Explorer's Club for kids, (supervised activities for 3-12 years). Outdoor lounge area and Core Zone teens' club (age 13-17 years). Pool and beach waiter service.

Babysitting service*. Convenience shop*. Dry-cleaning/laundry service*. Medical facility*. Business services*. Computers are available for guest use*. Complimentary WiFi access throughout.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 USD per person per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge.

Please note: child ages at this property are up to and including 12 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3022)
  • Very good (531)
  • Average (277)
  • Poor (160)
  • Terrible (180)
Image of the Tripadvisor rating PUSHY, DATED FAMILY RESORT! Definitely NOT for couples.

Oct 13, 2026 shaaimarie Edmonton, Canada

We stayed here beginning of October and were left very underwhelmed/disappointed with the resort. We almost left the resort 2 days earlier to move to a different area. Dreams is marketed towards couples & families, but we felt the whole stay it was WAY more of a family resort. We enjoy quieter resorts with people around our age (late 20s-early… Read more
We stayed here beginning of October and were left very underwhelmed/disappointed with the resort. We almost left the resort 2 days earlier to move to a different area. Dreams is marketed towards couples & families, but we felt the whole stay it was WAY more of a family resort. We enjoy quieter resorts with people around our age (late 20s-early 30s) and this was not the case. We upgraded to preferred and felt like it was pointless. They put us on the family side by the kids pool, and the preferred pool itself isn’t even adults only. There were 0 adults only sections in the resort. The resort is also EXTREMELY pushy for any type of sale/upgrade. We had to avoid eye contact with lobby staff to avoid getting trapped in another sales pitch. Cons - The resort is super dated - Food genuinely sucks (every restaurant and buffet was basic and bland) - Room service ends at 10:30 PM - No 24/7 food options (even if the coco cafe is advertised as 24/7) - Restaurant schedule is super confusing - Service is hit or miss depending on the day (one day we were at preferred pool, no one came up to us even if there was 4 staff just standing at the bar) - Pools are not clean - Beach area is unswimmable - Try to upsell you on EVERYTHING any chance they get (spa, timeshare) - NO Adults only sections Pros: - in Puerto Aventuras gated community, safe to walk and rent a golf cart around. - App was ok to use All in all we wouldn’t stay here again. It’s an OK option for families looking for a budget stay, but this is definitely not a 5 star resort. This stay also let us know to stay away from Hyatt/Secrets/Dreams locations. Super disappointing but lesson learnt. Felt like we spent half the time dodging all the upsells, and the other half leaving the resort to get decent food. Read less
Image of the Tripadvisor rating Beautiful resort but disappointing holiday

Oct 11, 2026 Moomin07 Torquay, United Kingdom

This resort is beautiful and not to large which suited us HOWEVER we were VERY disappointed with the fact there was NO evening shows /performances…. We know it was a quiet part of the year but we have been to many other resorts and some kind of show is still put on. The food was VERY limited - generally only 2 out of 5 à la cartes were open each… Read more
This resort is beautiful and not to large which suited us HOWEVER we were VERY disappointed with the fact there was NO evening shows /performances…. We know it was a quiet part of the year but we have been to many other resorts and some kind of show is still put on. The food was VERY limited - generally only 2 out of 5 à la cartes were open each day and in 2 weeks the buffet was only open 3 days- this made our meals very repetitive as we do have picky eaters. Breakfast at the main buffet was abysmal but was much better in preferred lounge - though MEGA repetition as was same food EVERY Day. I love Mexico but personally we won’t return to this resort as the main things we want from our holiday where a major let down. Read less
Image of the Tripadvisor rating A Relaxing Holiday.

Oct 8, 2026 Nicholas G Honiton, United Kingdom

The location was no problem to us as a family, but if you had young children its another long journey from the airport after a long flight from the UK. The atmosphere was very calming and relaxing and good place to unwind. The rooms were varied in size, we went as a family of 6, 3 rooms that overlooked the pool and the beach, could fault any of… Read more
The location was no problem to us as a family, but if you had young children its another long journey from the airport after a long flight from the UK. The atmosphere was very calming and relaxing and good place to unwind. The rooms were varied in size, we went as a family of 6, 3 rooms that overlooked the pool and the beach, could fault any of it. Always cleaned and fridges restocked. Out of season this was extremely good value for money as this was out of season, at the hight of the season it could be very different again. The hotel was clean inside and out and restaurants were kept very clean. No noise what's so ever, only on rainy days when everyone came inside and hung around the foyer, there could be plenty of other areas to go to to keep people entertained. The service again was very good no complaints. The amenities were very good, but it would be hard to keep younger children entertained if you were staying for more than a week. There was only one downside to the holiday, and this maybe the time of year. The mosquitos were everywhere, we were bitten everywhere, more so in the evenings if hanging around in the foyer. I believe the hotel could of done more to fumigate the areas, they did say they did it in the afternoon, but we only saw this happening the once. All in all, a very good holiday. Read less
Image of the Tripadvisor rating Out stay was disappointing

Oct 5, 2026 Peggy W

Our stay at Dreams Aventuras Riviera Maya was disappointing. It rained for much of our visit, which was outside the resort’s control, but the food, drinks, and dining options fell well below our expectations for an all-inclusive resort. During our stay, only a couple of restaurants were open for dinner. One was so crowded that we couldn’t get in,… Read more
Our stay at Dreams Aventuras Riviera Maya was disappointing. It rained for much of our visit, which was outside the resort’s control, but the food, drinks, and dining options fell well below our expectations for an all-inclusive resort. During our stay, only a couple of restaurants were open for dinner. One was so crowded that we couldn’t get in, leaving us with a cafeteria-style option where the food was very poor. The drinks were disappointing as well. To make matters worse, the phone in our room didn’t work, so we couldn’t call to order room service. The resort needs to improve its food and drink quality, restaurant availability, and basic room amenities. Read less
Image of the Tripadvisor rating I would not come back

Oct 5, 2026 Nomad257213 Scottdale, Pennsylvania

We are here now. I never write reviews. & I have never complained about a resort. We have travelled all over & have stayed at 3 1/2 to 5 stars. They have always exceeded our expectations. This one does not even meet our minimum expectations. Con’s: First off, half the resort is closed & yes I get that it’s the off season but they don’t even have… Read more
We are here now. I never write reviews. & I have never complained about a resort. We have travelled all over & have stayed at 3 1/2 to 5 stars. They have always exceeded our expectations. This one does not even meet our minimum expectations. Con’s: First off, half the resort is closed & yes I get that it’s the off season but they don’t even have enough staff to keep up with the not even 20% capacity. The preferred club here does allow kids which we knew but there is a section of the preferred pool where kids are not allowed by the bar. Well, they are allowed. Screaming, splashing water, jumping from seat to seat. The pools, nasty. 2/3 days of our stay have not been touched. Yes debris will be in the pool but there’s hair floating, a layer of filth, & I literally had a funky smell to me when I got out from being in under 5 mins. This is a non-smoking resort. We smoke & they do have 1 area in the very front to go. One couple got kicked out of the resort for smoking on their balcony but they allow people to walk around with vapes smoking wherever. Smoking is smoking. In the desires club there are puddles of water from the ceilings leaking. There isn’t even 1 night show & we will be here 13 days. They don't have any bar open from 5-7. I don’t drink but I like my mocktails. Room service is not 24/7 which I don’t think it’s stated that it is but when I see room service I assume 24/7 which is what I like. Ice machine doesn’t work on our floor. The elevators don’t work half the time. One got stuck, not sure if someone was on it but they sound like your gonna go straight to the ground. They are wobbly. Pros: Clean nice average rooms. Nice shower pressure/warmth. Food, not bad. Staff extremely nice. I like the beach area/sand but it’s not typical. They keep it clean. Being in a secure gated community is probably the thing that is keeping me happy enough to not freak out. Would I come back? Absolutely not. Read less