Dreams Aventuras Riviera Maya

Riviera Maya, Mexico

Star rating

The hotel

A fantastic fun-filled resort for both families and couples, Dreams Aventuras Riviera Maya provides everything you need for a memorable Mexican holiday, and then some! As well as a great location, overlooking a beautiful stretch of private beach, the resort boasts multiple speciality themed restaurants and bars, and an endless range of day and evening activities. There's also a great kids' club to keep younger guests entertained with weekly camp-out adventures!

Amenities

  • Kayaking
  • Snorkelling
  • Babysitting service
  • Kids Club
  • Families
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Night Club

Where is it

Overlooking a private beach in the resort community of Puerto Aventuras with its 9-hole golf course and eclectic collection of shops, restaurants and clubs. 15 minutes south of Playa del Carmen and 20 minutes from Tulum's Mayan ruins. Transfer time from Cancun Airport: 1 hour.

Hotel information

305 rooms and suites in 1 building of 7 floors with lifts. All rooms have air conditioning, private balcony or terrace, TV, concierge service, telephone, mini-bar refreshed daily, coffee maker, 24-hour room service*, safe, cloth steamer, shower, bathrobes and slippers and hairdryer. Deluxe Rooms with garden, pool or marina views from a private furnished terrace or balcony, have 1 king-size bed or 2 double beds.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. No restaurant reservations are required. Concierge service and pool and beach waiter service. No wristbands required.

Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Deluxe Ocean View Rooms are located on the 3rd-6th floors, with a private furnished balcony from which to admire the views across the stunning ocean, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean Front Rooms with private, furnished balcony or terrace and 1 king-size bed or two-double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Premium Suite Marina View King with Hot Tub with private terrace and 1 king-size bed, sleeping maximum 2 adults and 2 children.

Preferred Club Swim Out rooms have a private furnished terrace with direct pool access. These rooms have 1 king-size bed or two-double beds with the option of a rollaway bed on request, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Preferred Club Family Room Marina Views feature a private terrace or balcony. These rooms are larger and sleep maximum 5 adults and 1 child or 4 adults and 2 children.

Preferred Club Family Pool View Rooms are located on the 2nd-3rd floors with a private furnished balcony and 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Ocean View Rooms are located on the 3rd through 6th floors with ocean views, with 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Room Pool View have a private furnished terrace. These rooms are larger with two double beds, and sleep maximum 3 adults and 2 children or 2 adults and 3 children.

Preferred Club Honeymoon Hot Tub Ocean View Rooms have a furnished terrace with a hot tub. Each room features 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Marina View Rooms are located on the penthouse floor (7th floor) facing the Marina, with private balcony, the rooms have 1 canopy king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. These rooms offer superior amenities including 32” cable TV, pillow menu, superior room service menu, upgraded mini-bar and access to Preferred Club Lounge.

Preferred Club Ocean View Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. This room type includes Preferred Club benefits.

Preferred Club Family Room Ocean Views have 2 double beds and sleep maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Room Ocean Front sleeping maximum 5 adults and and 3 children.

Preferred Club Master Suite Ocean View Rooms are located on the penthouse floor with spectacular views of the ocean and a private furnished terrace. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

Preferred Club Master Suite Ocean View with Hot Tub Rooms are located on the penthouse floor with spectacular views of the ocean and a hot tub. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

Preferred Club Master Two Bedroom Suite Ocean Front is also available, sleeping maximum 6 adults.

Preferred Club benefits include:

- Personalised check-in and check-out with concierge service

- Access to private lounge

- Complimentary access to wet areas of the spa from 1-2pm every day

- Upgraded mini-bar service

- Pillow menu

- Upgraded luxury bath amenities

- Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts and fine liquors served in the lounge

- Complimentary newspaper in suite daily (English and Spanish)

- Complimentary computer access in private lounge and complimentary internet access in suite

- Exclusive access to lunch and dinner at Oceana Restaurant

- Exclusive access to Preferred Club pool area.

8 dining options: World Café (International buffet; open for breakfast, and lunch), Portofino (Italian à la carte; open for dinner), El Patio (Mexican à la carte; open for dinner), Oceana (seafood à la carte, open for breakfast and lunch for Preferred Club guests only; open for dinner for everyone), Gohan (sushi à la carte; open for dinner). Coco Cafe/Gelato Factor (open 24-hours). Seaside Grill (steak dinner, à la carte) and Barefoot Grill (beachside brick oven pizza and Italian "trattoria" menu; open for lunch and dinner twice per week). 4 bars: Manatees (swim-up bar for Preferred Club guests only), Sugar Reef (poolside swim-up bar), Barracuda (beachside), Desires (Music Lounge/Sports Bar). Please note: all restaurants may not be open every night due to occupancy levels. No reservations required at à la carte restaurants.

Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Regular daily and evening entertainment. Themed nights and events. Big-screen family films on the beach. Spectacular live performances, theme nights and festive outdoor events.

2 swimming pools (the Main Pool has a designated area for young kids). 2 hot tubs. Water park annex featuring two water slides, natural saltwater pools, kids' spray park, 30-person beachside heated Jacuzzi. Dreams Spa* with beauty salon*, Jacuzzis*, steam bath*, sauna*, massages*, kids and teens special treatments (all treatments require advance reservations). Billiards. Fitness centre with fitness classes. Multi-purpose sports court. Aerobics and yoga. Volleyball, ping-pong. Water sports include: sailboats, snorkelling, kayaks, catamarans*. Bicycle centre and Exploration of Puerto Aventuras*. Dance, cooking and Spanish lessons. Board games. Explorer's Club for kids, (supervised activities for 3-12 years). Outdoor lounge area and Core Zone teens' club (age 13-17 years). Pool and beach waiter service.

Babysitting service*. Convenience shop*. Dry-cleaning/laundry service*. Medical facility*. Business services*. Computers are available for guest use*. Complimentary WiFi access throughout.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 USD per person per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge.

Please note: child ages at this property are up to and including 12 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
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Traveller rating

  • Excellent (2993)
  • Very good (524)
  • Average (271)
  • Poor (156)
  • Terrible (174)
Image of the Tripadvisor rating Dont reply

Aug 25, 2026 Tim C Burnley, United Kingdom

Not been yet but sent several emails and had No reply , very ignorant
Image of the Tripadvisor rating Fun and delicious food

Aug 25, 2026 Maurin M

Friendly staff and a lot to eat and many things to do. Highly recommend the out of the resort “cenotes” experience. In the resort, the vibe was awesome, and the weather was just perfect.
Image of the Tripadvisor rating Perfect hotel for relaxing, super helpful and friendly staff!

Aug 23, 2026 Amanda A

We had a wonderful, relaxing stay as a family of four with two teenage girls. The hotel is pristine, the atmosphere is incredibly relaxing, and the staff are amazing, friendly, and exceptionally helpful throughout. Major perks include no wristbands, delicious food and entertainment, and top-shelf alcohol! We went on two great excursions to Isla… Read more
We had a wonderful, relaxing stay as a family of four with two teenage girls. The hotel is pristine, the atmosphere is incredibly relaxing, and the staff are amazing, friendly, and exceptionally helpful throughout. Major perks include no wristbands, delicious food and entertainment, and top-shelf alcohol! We went on two great excursions to Isla Mujeres and swimming with turtles—both highly recommended, though do keep in mind Isla Mujeres gets quite busy. The resort worked tirelessly to manage the seasonal sargassum (seaweed) that impacts this stretch of coastline. While nature meant we couldn't fully enjoy the lagoon or saltwater bath during our trip, the resort itself had everything we needed for a brilliant holiday. Highly recommended! Read less
Image of the Tripadvisor rating Stupid rock wall spoiled our expectations

Aug 22, 2026 LP P

We went to sit on the beach and watch the waves. Unfortunately some bonehead decided it was a good idea to build an 8 foot rock wall, blocking the entire view. It would have been worth it if the wall wasn’t there.
Image of the Tripadvisor rating Extremely disappointing Resort experience

Aug 19, 2026 Scorpios78 Staten Island, New York

Extremely Disappointing Resort Experience Unfortunately, this was one of the worst resort experiences we’ve ever had. From the moment we arrived, there were problems. Nobody greeted us or helped with our luggage, and despite having Preferred Status, the check-in experience was extremely disorganized. We waited about 20 minutes for an elevator,… Read more
Extremely Disappointing Resort Experience Unfortunately, this was one of the worst resort experiences we’ve ever had. From the moment we arrived, there were problems. Nobody greeted us or helped with our luggage, and despite having Preferred Status, the check-in experience was extremely disorganized. We waited about 20 minutes for an elevator, then arrived at the Preferred lounge only to find the person handling check-in wasn’t there. The lounge was crowded with no available seating. Our room initially looked nice, but the closet door didn’t open and the bathroom lock didn’t work, resulting in one of our children getting stuck inside. These are basic safety and maintenance issues that should have been fixed before the room was occupied. The resort itself was small, dated, and poorly maintained. The pool looked dirty enough that our kids refused to go in. There were cracked tiles and broken equipment throughout the property, including ice machines and games in the teen club. The teen club is featured in the hotel’s marketing, yet several games didn’t work and there were no snacks or water available. Food service was equally frustrating. Pizza was listed on the menu, but we were repeatedly told it wasn’t available—even while we watched other children eating pizza. Food service also involved extremely long wait times. Things became so bad that we decided to move to another hotel. Our travel agent repeatedly emailed and called the resort, but nobody responded. When we went to the front desk, we were initially told they had no emails. After insisting they check, they finally found the emails from the previous day. Eventually, they allowed us to check out early—but still penalized us for leaving early. For what we paid, and especially with Preferred Status, we expected a clean, well-maintained resort and a much higher level of service. Very disappointing experience. We would not recommend this resort, and Preferred Status was absolutely not worth the extra cost. Read less