Dreams Aventuras Riviera Maya

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305 rooms and suites in 1 building of 7 floors with lifts. All rooms have air conditioning, private balcony or terrace, TV, concierge service, telephone, mini-bar refreshed daily, coffee maker, 24-hour room service*, safe, cloth steamer, shower, bathrobes and slippers and hairdryer. Deluxe Rooms with garden, pool or marina views from a private furnished terrace or balcony, have 1 king-size bed or 2 double beds.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. No restaurant reservations are required. Concierge service and pool and beach waiter service. No wristbands required.

Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Deluxe Ocean View Rooms are located on the 3rd-6th floors, with a private furnished balcony from which to admire the views across the stunning ocean, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean Front Rooms with private, furnished balcony or terrace and 1 king-size bed or two-double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Premium Suite Marina View King with Hot Tub with private terrace and 1 king-size bed, sleeping maximum 2 adults and 2 children.

Preferred Club Swim Out rooms have a private furnished terrace with direct pool access. These rooms have 1 king-size bed or two-double beds with the option of a rollaway bed on request, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Preferred Club Family Room Marina Views feature a private terrace or balcony. These rooms are larger and sleep maximum 5 adults and 1 child or 4 adults and 2 children.

Preferred Club Family Pool View Rooms are located on the 2nd-3rd floors with a private furnished balcony and 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Ocean View Rooms are located on the 3rd through 6th floors with ocean views, with 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Room Pool View have a private furnished terrace. These rooms are larger with two double beds, and sleep maximum 3 adults and 2 children or 2 adults and 3 children.

Preferred Club Honeymoon Hot Tub Ocean View Rooms have a furnished terrace with a hot tub. Each room features 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Marina View Rooms are located on the penthouse floor (7th floor) facing the Marina, with private balcony, the rooms have 1 canopy king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. These rooms offer superior amenities including 32” cable TV, pillow menu, superior room service menu, upgraded mini-bar and access to Preferred Club Lounge.

Preferred Club Ocean View Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. This room type includes Preferred Club benefits.

Preferred Club Family Room Ocean Views have 2 double beds and sleep maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Room Ocean Front sleeping maximum 5 adults and and 3 children.

Preferred Club Master Suite Ocean View Rooms are located on the penthouse floor with spectacular views of the ocean and a private furnished terrace. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

Preferred Club Master Suite Ocean View with Hot Tub Rooms are located on the penthouse floor with spectacular views of the ocean and a hot tub. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

Preferred Club Master Two Bedroom Suite Ocean Front is also available, sleeping maximum 6 adults.

Preferred Club benefits include:

- Personalised check-in and check-out with concierge service

- Access to private lounge

- Complimentary access to wet areas of the spa from 1-2pm every day

- Upgraded mini-bar service

- Pillow menu

- Upgraded luxury bath amenities

- Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts and fine liquors served in the lounge

- Complimentary newspaper in suite daily (English and Spanish)

- Complimentary computer access in private lounge and complimentary internet access in suite

- Exclusive access to lunch and dinner at Oceana Restaurant

- Exclusive access to Preferred Club pool area.

Exceptional service!!

Mar 1, 2026 sshmalone Winnipeg, Canada

10-night stay – February 17–27, 2026 Travelled with two other couples. After lots of research, we booked a Preferred Marina Room for 10 nights, and our friends did the same. From the moment we arrived (cold towels after the hour drive from Cancun!), we felt welcomed and taken care of. We stayed in Room 427 overlooking the Preferred pool and marina - a great view. The resort is smaller, which we loved. Everything is a short walk, it’s beautifully maintained, very clean, and has a relaxed boho vibe. Our room was spacious, spotless, and exactly as pictured. The AC worked perfectly (almost too well!), the bed was super comfortable with a pillow menu, and the minibar was well stocked. The bathroom was bright and roomy. Minor issues: slightly worn couch and an occasional sewage smell that came and went - not a major concern. I had read mixed food reviews and was worried - no idea why. The food was excellent. Portofino (Italian) was so good we went twice. Seaside Grill and Oceana were fantastic. Gohan was just okay, and we didn’t make it to the Mexican restaurant. The World Café buffet always had plenty of great options, and the beach hut lunches (burgers, tacos, nachos) were delicious. Mexican Night at the pool was outstanding. I’d rate the food 9/10, and my group agreed. Great wine (the Chilean options impressed me), strong margaritas, and plenty of drink choices. One friend is gluten intolerant and always had options. The pools are on the smaller side but heated, which was lovely. The only real downside was the lack of loungers - early chair-saving is an issue. The beach has a man made reef, which meant we could swim every day, even in high winds. While I missed the wide-open ocean views, the calm lagoon was clean, clear, and perfect for swimming. Would I return? Absolutely, 100%. The staff made this the best resort experience I’ve had. Every single person - from housekeeping to restaurants to concierge - was warm, friendly, and welcoming. Special thanks to Paulina, Francisco, Adriana, Xavier all who made us feel extra special. The service truly made the trip exceptional. Read less

Staff is second to none

Feb 27, 2026 lyndad654 Saskatoon, Canada

This was our third time visiting Dreams Aventuras. There were many changes since our last visit one year ago. Some changes were great and others not so much. The best change is definitely the Mexican restaurant El Patio. The new menu is so much better. It now includes chicken, sea bass and pork dishes instead of the beef centric menu of the past. El Patio also has one of the best desserts on the resort, the key lime tart. Another positive change is the addition of a preferred beach section. There are still those people who ignore the signage stating no saving of loungers before a certain time. But what can you do? It’s the same at most resorts. I feel bad for the staff who try so hard to make everyone happy, dragging loungers and chairs here and there. Also on the subject of preferred stays…they have added signage stating that children under a certain age are not permitted in the hot tub, and at Manatees swim up bar. Again, people tend to ignore the signs, and staff are constantly asking them to leave the area. While this is a family friendly Dreams property, it is nice to have a bit of a break from the kids now and then. Many Dreams resorts have preferred only pools or sections, not just a small section. The preferred lounge/check-in has also moved since last year. This is another positive change. Although the lounge doesn’t have any windows, there are plenty of seats. The food in the lounge also seems to stay hotter now for some reason. As preferred guests we were given access to a personal concierge (another change) but although we were supposed to be able to contact her through WhatsApp, she didn’t respond to any of the three messages that we sent so we just asked one of the other preferred concierge’s. The others were very helpful. The biggest negative change for us was the change in staff. The entertainment crew just isn’t as engaged with the guests as they used to be. They spend a lot of time talking among themselves instead of getting the guests involvedDuring our two week stay we were approached only once by one team member. I’m sure some people will prefer this, but we need to have encouragement in order to join in. Also, the Crazy Games no longer have “adult” prizes (booze) so that’s disappointing. Other staff changes seem to include the chefs who seem to not know the difference between rare and anything else. Our preference for steak is medium rare which came rare. For our next steak we ordered medium which came rare. We worked up to medium well and it also came out rare. We did finally send it back asking for it to be cooked a bit longer. The same was true for the salmon that we had from Oceana which needed to be sent back as it was raw. Never had to ask for my salmon to be cooked before, it wasn’t sushi that was ordered. These chef’s were at three different a’la carte restaurants as well as the Barefoot grill ( raw hamburger) so I believe they were different people but I can’t be sure. It seemed that the meals were being sent out quickly and not much care was taken for the orders to be done properly. The resort was at almost full capacity during most of our stay so I think that made a difference. We didn’t get the survey sent to our email that we usually get so we won’t be singling out those staff members who stood out for us, mostly because they won’t get the recognition from the resort. The staff really do work tirelessly to make sure guests are happy but they can’t be everywhere at once and can’t please everyone. All that said, we won’t likely return to Dreams Aventuras and hopefully will find another resort that suits our tastes like this place used to. Read less

Wonderful week at Dreams Aventuras

Feb 25, 2026 Jennifer P Saint Thomas, Canada

This was our fifth visit to this resort. We love Dreams Aventura for its size, staff, and location. Over the last five years we have had a variety of rooms, but this year we opted for a swim out room, which was fantastic. Our swim out was on the preferred pool side of the hotel, which was perfect to enjoy the late afternoon sun (by 2 or 3pm (depending on the month) the main pool is almost completely shaded). We travelled with 2 families and had a group of 13, ages ranging from 11-76. I will start with the PROS: The staff - from servers at restaurants (Teresita at Oceana) to pool side servers (Jorge is the BEST), we always had amazing service. They work so hard and are warm and friendly. The entertainment staff was top notch this year. A special mention goes to Abigail and Edwin who took time out of each day to connect with the teens in our group, tried to teach us how to dance, taught us new games, and really got to know our families. Aby even gave our girls hand painted pieces of art when we left. They accommodated our request to play an old crazy game favourite, and made our week so special. Thank you, Abigail and Edwin! The food was good in my opinion. Some in our group were more disappointed than others. But each meal had several tasty dishes. The habanero soup at El Patio is amazing. Chia pudding, French toast, and the salmon toast were breakfast favourites at Oceana. The drinks are always food - lots of name brand liquor at the preferred bars and the all time best bartender in the world, Adalberto, can be found in the lobby bar most nights. He never disappoints and makes the best drinks. The town - we LOVE the town. We walk for an hour or so every morning. There is always something new to see and we feel 100% safe. Rooms - our AC never disappoints, the showers are hot, and the housekeeping is top notch. We always had a clean room and fresh towels. Upon checking in, we were disappointed with the state of some of our furniture in our room. It was either badly stained or had spill marks all over it. Within hours, they had either removed the dirty furniture or cleaned what was there. They definitely took our requests to heart and did what they could to fix it. The CONS- There seemed to be a larger number of weddings this year. We love to see weddings - seeing the bride and groom on their special day is always very joyful. However, this year the resort continuously closed parts of the hotel because of the weddings. Out of the seven days we were there, the beach volleyball court was closed for three of them. This is a pretty big deal if you have 6 teenagers who love volleyball in your group. The Mexican restaurant was closed several times, and so was the swing bar. I completely understand that couples pay a hefty price to have their wedding at a resort. However, the hotel should not take away part of the facility that all guests pay for. If the resort would like to continue hosting so many weddings, they need to make accommodations for this, and build a wedding venue. The evening entertainment also seemed to fall short this year. I am not sure if their theatre is broken, but most evening entertainment took place by the preferred pool. This meant that several days of the week the staff had to completely shut down the preferred pool area around 4 PM. There also seemed to be a lack of shows, with several evenings having no entertainment, other than live music in the lobby, which is already overcrowded and exceptionally loud. Will we return? Absolutely. We still love dreams adventurous and for the few cons that we experienced, we experienced many more pros. The staff are really what makes this resort such a gem. We appreciate them and love seeing them each year. Read less

Julieta is amazing!

Feb 25, 2026 Jacquelin G

Julieta at the Dreams Spa was absolutely amazing with my 2 girls (7 and 4 years old). She took her time to braid the girls' hair just the way they wanted it. She was a pleasure to hang out with. Can't say wnough good things about her! Thanks Julieta!

Fun in the sun with family

Feb 23, 2026 Sammy D Omaha, Nebraska

Armando Coda was so much fun at the restaurant!!! He made the trip so unique and we wish he had a show at the hotel

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