Dreams Aventuras Riviera Maya

Riviera Maya, Mexico

Star rating

The hotel

A fantastic fun-filled resort for both families and couples, Dreams Aventuras Riviera Maya provides everything you need for a memorable Mexican holiday, and then some! As well as a great location, overlooking a beautiful stretch of private beach, the resort boasts multiple speciality themed restaurants and bars, and an endless range of day and evening activities. There's also a great kids' club to keep younger guests entertained with weekly camp-out adventures!

Amenities

  • Kayaking
  • Snorkelling
  • Babysitting service
  • Kids Club
  • Families
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Night Club

Where is it

Overlooking a private beach in the resort community of Puerto Aventuras with its 9-hole golf course and eclectic collection of shops, restaurants and clubs. 15 minutes south of Playa del Carmen and 20 minutes from Tulum's Mayan ruins. Transfer time from Cancun Airport: 1 hour.

Hotel information

305 rooms and suites in 1 building of 7 floors with lifts. All rooms have air conditioning, private balcony or terrace, TV, concierge service, telephone, mini-bar refreshed daily, coffee maker, 24-hour room service*, safe, cloth steamer, shower, bathrobes and slippers and hairdryer. Deluxe Rooms with garden, pool or marina views from a private furnished terrace or balcony, have 1 king-size bed or 2 double beds.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. No restaurant reservations are required. Concierge service and pool and beach waiter service. No wristbands required.

Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Deluxe Ocean View Rooms are located on the 3rd-6th floors, with a private furnished balcony from which to admire the views across the stunning ocean, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean Front Rooms with private, furnished balcony or terrace and 1 king-size bed or two-double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Premium Suite Marina View King with Hot Tub with private terrace and 1 king-size bed, sleeping maximum 2 adults and 2 children.

Preferred Club Swim Out rooms have a private furnished terrace with direct pool access. These rooms have 1 king-size bed or two-double beds with the option of a rollaway bed on request, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Preferred Club Family Room Marina Views feature a private terrace or balcony. These rooms are larger and sleep maximum 5 adults and 1 child or 4 adults and 2 children.

Preferred Club Family Pool View Rooms are located on the 2nd-3rd floors with a private furnished balcony and 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Ocean View Rooms are located on the 3rd through 6th floors with ocean views, with 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Room Pool View have a private furnished terrace. These rooms are larger with two double beds, and sleep maximum 3 adults and 2 children or 2 adults and 3 children.

Preferred Club Honeymoon Hot Tub Ocean View Rooms have a furnished terrace with a hot tub. Each room features 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Marina View Rooms are located on the penthouse floor (7th floor) facing the Marina, with private balcony, the rooms have 1 canopy king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. These rooms offer superior amenities including 32” cable TV, pillow menu, superior room service menu, upgraded mini-bar and access to Preferred Club Lounge.

Preferred Club Ocean View Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. This room type includes Preferred Club benefits.

Preferred Club Family Room Ocean Views have 2 double beds and sleep maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Room Ocean Front sleeping maximum 5 adults and and 3 children.

Preferred Club Master Suite Ocean View Rooms are located on the penthouse floor with spectacular views of the ocean and a private furnished terrace. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

Preferred Club Master Suite Ocean View with Hot Tub Rooms are located on the penthouse floor with spectacular views of the ocean and a hot tub. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

Preferred Club Master Two Bedroom Suite Ocean Front is also available, sleeping maximum 6 adults.

Preferred Club benefits include:

- Personalised check-in and check-out with concierge service

- Access to private lounge

- Complimentary access to wet areas of the spa from 1-2pm every day

- Upgraded mini-bar service

- Pillow menu

- Upgraded luxury bath amenities

- Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts and fine liquors served in the lounge

- Complimentary newspaper in suite daily (English and Spanish)

- Complimentary computer access in private lounge and complimentary internet access in suite

- Exclusive access to lunch and dinner at Oceana Restaurant

- Exclusive access to Preferred Club pool area.

8 dining options: World Café (International buffet; open for breakfast, and lunch), Portofino (Italian à la carte; open for dinner), El Patio (Mexican à la carte; open for dinner), Oceana (seafood à la carte, open for breakfast and lunch for Preferred Club guests only; open for dinner for everyone), Gohan (sushi à la carte; open for dinner). Coco Cafe/Gelato Factor (open 24-hours). Seaside Grill (steak dinner, à la carte) and Barefoot Grill (beachside brick oven pizza and Italian "trattoria" menu; open for lunch and dinner twice per week). 4 bars: Manatees (swim-up bar for Preferred Club guests only), Sugar Reef (poolside swim-up bar), Barracuda (beachside), Desires (Music Lounge/Sports Bar). Please note: all restaurants may not be open every night due to occupancy levels. No reservations required at à la carte restaurants.

Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Regular daily and evening entertainment. Themed nights and events. Big-screen family films on the beach. Spectacular live performances, theme nights and festive outdoor events.

2 swimming pools (the Main Pool has a designated area for young kids). 2 hot tubs. Water park annex featuring two water slides, natural saltwater pools, kids' spray park, 30-person beachside heated Jacuzzi. Dreams Spa* with beauty salon*, Jacuzzis*, steam bath*, sauna*, massages*, kids and teens special treatments (all treatments require advance reservations). Billiards. Fitness centre with fitness classes. Multi-purpose sports court. Aerobics and yoga. Volleyball, ping-pong. Water sports include: sailboats, snorkelling, kayaks, catamarans*. Bicycle centre and Exploration of Puerto Aventuras*. Dance, cooking and Spanish lessons. Board games. Explorer's Club for kids, (supervised activities for 3-12 years). Outdoor lounge area and Core Zone teens' club (age 13-17 years). Pool and beach waiter service.

Babysitting service*. Convenience shop*. Dry-cleaning/laundry service*. Medical facility*. Business services*. Computers are available for guest use*. Complimentary WiFi access throughout.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge.

Please note: child ages at this property are up to and including 12 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2696)
  • Very good (458)
  • Average (217)
  • Poor (122)
  • Terrible (146)
Image of the Tripadvisor rating Amazing

Oct 30, 2025 588kawanah Indianapolis, Indiana

Without a shadow of a doubt the staff at the resort makes this resort amazing. The hospitality and kindness was above average!
Image of the Tripadvisor rating DO NOT GO IN JUNE!!! / MANAGEMENT ISSUES

Oct 30, 2025 Tim M Kitchener, Canada

This would’ve been a 4+ review but… The Dreams chain in general has been both good and bad for our family, and in saying that I will start with the positives. The Dreams Aventuras has a really great layout, ocean view rooms ($), mostly great staff, nice pool, and very good food. The main buffet was great and so were the a la cartes. We picked… Read more
This would’ve been a 4+ review but… The Dreams chain in general has been both good and bad for our family, and in saying that I will start with the positives. The Dreams Aventuras has a really great layout, ocean view rooms ($), mostly great staff, nice pool, and very good food. The main buffet was great and so were the a la cartes. We picked this resort because of the size and for the beach. A calm bay for our small grandchildren to play in safely. The negatives: starting as we walked into the resort the smell of sulphur was overwhelming, and if you know what sulphur smells like it is not great and resembles the smell of sewage. We had no idea what created the smell until we went down to the beach and realized it was the massive amount of rotting seaweed trapped in the bay (please look at the photos as this is not just a seaweed issue. It is a mismanagement of seaweed issue ) They did have staff haphazardly trying to clear it, but as the week went on became worse. We were there for 10 days in total and our family of 9 were there for my wife's 60th birthday. The seaweed was bad enough that not only could we not swim at the beach, you could not even sit anywhere near the beach to look at the sea. The 10 days we were there one person sat on a chair and was reading a book as I am pretty they would not of stayed long with the smell, and looking at rotting brown seaweed. Now we do realize nature has its ways in the Caribbean and seaweed can be an issue, but the mismanagement of the entry of the bay opening made the seaweed problem totally unacceptable. Once the manager returned from holidays, the seaweed issue over the last two days at the resort was being removed and managed properly and cleared up to the point that the beach (as we were leaving), could of been used with daily management. The manager during the time we were there until day 9 and 10 was a young man by the name of Henry. I only know this as he was also taking our reservations and being the acting manager. Nice gentlemen, but you could tell didn't have the experience to act as a manager for a large resort. My wife and daughters wore silver jewellery that turned black by weeks end from whatever chemicals were used in the swimming pool. Maybe over compensating chemicals because of the large quanity of people in the pool every day with no swimming beach access. Another situation came up as I was leaving the bathroom near the pool there is a slope on the concrete and fell as there was no traction strips on the slanted surface, only a rug facing the wrong direction so the possibility of slipping is magnified. I did hit my head on the concrete wall and had a contusion. Accidents do happen, but could be easily been prevented with a bit of thought. They quickly put up a wet floor sign after it happened. If you are going to have a bathroom near a pool the proper flooring should be installed for people slipping especially when its near the bar and high traffic volume . I did mention to Henry immediately that its a problem, and he said he would take care of the it. I went back the next three days and nothing was done with traction strips, and I had to keep angling the mat down the slant as to prevent the same accident happening to another vacationer. The cleaning staff finally got the hint and left the mat in that position. I did reach out to the hotel and let it known I was not at all happy with these situations, and expected some sort of compensation for what is suppose to be a 5 star upscale resort for families. If you have stayed at a Dreams before which our family has, you know their quality standards and this hotel did not measure up to Dreams Jade in Puerto Morelos we stayed at the year before in June exactly one year before. They also had seaweed issues as to be expected, but managed it properly and were able to enjoy the beach all week long. The resort manager in short told me its not anything they did wrong and its just nature along with offering us a free message after spending over $15,000. When you bring a family for a special occasion to a high end resort, you do expect it to be managed properly, and would NEVER EVER expect not to be able to use the beach. When you spend thousands of dollars on a Caribbean vacation, you do expect to be on a beach PERIOD! Read less
Image of the Tripadvisor rating Excellent service

Oct 30, 2025 MegziePass

My husband and I spent our 10 year wedding anniversary here. The staff really made us feel special. They gave us a complementary special breakfast delivered to our room and bottle of wine to celebrate. Alejandra, our concierge was absolutely amazing! I also booked a head massage with Elizabeth. The best head message I've received in my life!!!… Read more
My husband and I spent our 10 year wedding anniversary here. The staff really made us feel special. They gave us a complementary special breakfast delivered to our room and bottle of wine to celebrate. Alejandra, our concierge was absolutely amazing! I also booked a head massage with Elizabeth. The best head message I've received in my life!!! Although I specifically mentioned two individuals, everyone was absolutely amazing and friendly. This resort provides top service with a smile , and is ideal for relaxation. Although a bit expensive, we booked a tour to the Chichen Itza and one of the Cenote, EVERYTHING was taken care of. All you had to do was show up. Very well planned. The only disadvantage is the cost of items in the resort. Hence 4 stars. E.g. 10 usd for crisps. Please note it's a family friendly resort, so you may not always have the silence of you need it BUT there's rules in place to keep noise to a minimum at night. Thank you for making our stay memorable. HIGHLY RECOMMEND Read less
Image of the Tripadvisor rating Best Mexican hotel yet

Oct 29, 2025 bozo t

We have been to Mexico 3 times and this is the best one yet. The entertainment team makes it the best, especially Christian. By far our favourite member of the team
Image of the Tripadvisor rating Great for couples looking to relax/recharge

Oct 28, 2025 Anthony N

Sebastian and Christian from the events team made are stay so much more fun and memorable. Their charisma and fun banter made us laugh everyday!! Best part of our stay Adriana from the front desk was also an absolute gem. She made us feel very welcome and always called me out by my name to say hi when I walked by. Amazing staff member! Food was… Read more
Sebastian and Christian from the events team made are stay so much more fun and memorable. Their charisma and fun banter made us laugh everyday!! Best part of our stay Adriana from the front desk was also an absolute gem. She made us feel very welcome and always called me out by my name to say hi when I walked by. Amazing staff member! Food was mediocre, but oceana and seaside grill were very good. Resort is nice and pools, slides, and evening entertainment were great. The bedding and pillows were not the best but overall what matters is solid. Great place to relax and recharge, but you might crave different food after a week. Read less