Dreams Aventuras Riviera Maya

Riviera Maya, Cancun

Star rating

The hotel

A fantastic fun-filled resort for both families and couples, Dreams Aventuras Riviera Maya provides everything you need for a memorable Mexican holiday, and then some! As well as a great location, overlooking a beautiful stretch of private beach, the resort boasts multiple speciality themed restaurants and bars, and an endless range of day and evening activities. There's also a great kids' club to keep younger guests entertained with weekly camp-out adventures!

Amenities

  • Kayaking
  • Snorkelling
  • Babysitting service
  • Kids Club
  • Families
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Night Club

Where is it

Overlooking a private beach in the resort community of Puerto Aventuras with its 9-hole golf course and eclectic collection of shops, restaurants and clubs. 15 minutes south of Playa del Carmen and 20 minutes from Tulum's Mayan ruins. Transfer time from Cancun Airport: 1 hour.

Hotel information

305 rooms and suites in 1 building of 7 floors with lifts. All rooms have air conditioning, private balcony or terrace, TV, concierge service, telephone, mini-bar refreshed daily, coffee maker, 24-hour room service*, safe, cloth steamer, shower, bathrobes and slippers and hairdryer. Deluxe Rooms with garden, pool or marina views from a private furnished terrace or balcony, have 1 king-size bed or 2 double beds.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. No restaurant reservations are required. Concierge service and pool and beach waiter service. No wristbands required.


Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).


Please note: Meal plan inclusions are defined by the hotel and are subject to change at any time without notice.

Deluxe Ocean View Rooms are located on the 3rd-6th floors, with a private furnished balcony from which to admire the views across the stunning ocean, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean Front Rooms with private, furnished balcony or terrace and 1 king-size bed or two-double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Premium Suite Marina View King with Hot Tub with private terrace and 1 king-size bed, sleeping maximum 2 adults and 2 children.

Preferred Club Swim Out rooms have a private furnished terrace with direct pool access. These rooms have 1 king-size bed or two-double beds with the option of a rollaway bed on request, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Preferred Club Family Room Marina Views feature a private terrace or balcony. These rooms are larger and sleep maximum 5 adults and 1 child or 4 adults and 2 children.

Preferred Club Family Pool View Rooms are located on the 2nd-3rd floors with a private furnished balcony and 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Ocean View Rooms are located on the 3rd through 6th floors with ocean views, with 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Room Pool View have a private furnished terrace. These rooms are larger with two double beds, and sleep maximum 3 adults and 2 children or 2 adults and 3 children.

Preferred Club Honeymoon Hot Tub Ocean View Rooms have a furnished terrace with a hot tub. Each room features 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Marina View Rooms are located on the penthouse floor (7th floor) facing the Marina, with private balcony, the rooms have 1 canopy king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. These rooms offer superior amenities including 32” cable TV, pillow menu, superior room service menu, upgraded mini-bar and access to Preferred Club Lounge.

Preferred Club Ocean View Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. This room type includes Preferred Club benefits.

Preferred Club Family Room Ocean Views have 2 double beds and sleep maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Room Ocean Front sleeping maximum 5 adults and and 3 children.

Preferred Club Master Suite Ocean View Rooms are located on the penthouse floor with spectacular views of the ocean and a private furnished terrace. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

Preferred Club Master Suite Ocean View with Hot Tub Rooms are located on the penthouse floor with spectacular views of the ocean and a hot tub. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

Preferred Club Master Two Bedroom Suite Ocean Front is also available, sleeping maximum 6 adults.

Preferred Club benefits include:

- Personalised check-in and check-out with concierge service

- Access to private lounge

- Complimentary access to wet areas of the spa from 1-2pm every day

- Upgraded mini-bar service

- Pillow menu

- Upgraded luxury bath amenities

- Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts and fine liquors served in the lounge

- Complimentary newspaper in suite daily (English and Spanish)

- Complimentary computer access in private lounge and complimentary internet access in suite

- Exclusive access to lunch and dinner at Oceana Restaurant

- Exclusive access to Preferred Club pool area.

8 dining options: World Café (International buffet; open for breakfast, and lunch), Portofino (Italian à la carte; open for dinner), El Patio (Mexican à la carte; open for dinner), Oceana (seafood à la carte, open for breakfast and lunch for Preferred Club guests only; open for dinner for everyone), Gohan (sushi à la carte; open for dinner). Coco Cafe/Gelato Factor (open 24-hours). Seaside Grill (steak dinner, à la carte) and Barefoot Grill (beachside brick oven pizza and Italian "trattoria" menu; open for lunch and dinner twice per week). 4 bars: Manatees (swim-up bar for Preferred Club guests only), Sugar Reef (poolside swim-up bar), Barracuda (beachside), Desires (Music Lounge/Sports Bar). Please note: all restaurants may not be open every night due to occupancy levels. No reservations required at à la carte restaurants.

Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Regular daily and evening entertainment. Themed nights and events. Big-screen family films on the beach. Spectacular live performances, theme nights and festive outdoor events.

2 swimming pools (the Main Pool has a designated area for young kids). 2 hot tubs. Water park annex featuring two water slides, natural saltwater pools, kids' spray park, 30-person beachside heated Jacuzzi. Dreams Spa* with beauty salon*, Jacuzzis*, steam bath*, sauna*, massages*, kids and teens special treatments (all treatments require advance reservations). Billiards. Fitness centre with fitness classes. Multi-purpose sports court. Aerobics and yoga. Volleyball, ping-pong. Water sports include: sailboats, snorkelling, kayaks, catamarans*. Bicycle centre and Exploration of Puerto Aventuras*. Dance, cooking and Spanish lessons. Board games. Explorer's Club for kids, (supervised activities for 3-12 years). Outdoor lounge area and Core Zone teens' club (age 13-17 years). Pool and beach waiter service.

Babysitting service*. Convenience shop*. Dry-cleaning/laundry service*. Medical facility*. Business services*. Computers are available for guest use*. Complimentary WiFi access throughout.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 USD per person per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge.

Please note: child ages at this property are up to and including 12 years.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3043)
  • Very good (538)
  • Average (282)
  • Poor (162)
  • Terrible (184)
Image of the Tripadvisor rating Wonderful vacation, lovely employees, but management missing the boat

Nov 11, 2026 Chris J Cincinnati, Ohio

My partner and I visited Dreams in October for two weeks and again had a wonderful time there. We have visited this resort for many years, and we keep coming back because of the wonderful people who work here. The location is also nice in a lovely gated community with a marina about 1/2 mile away with various shops, restaurants, dolphins, and… Read more
My partner and I visited Dreams in October for two weeks and again had a wonderful time there. We have visited this resort for many years, and we keep coming back because of the wonderful people who work here. The location is also nice in a lovely gated community with a marina about 1/2 mile away with various shops, restaurants, dolphins, and manatees. We were greeted like old friends by Roman who is the most amazing bellman. He is a wealth of information from renting golf carts to arranging transportation for people. He also always had a bottle of water for me after my morning runs. Ronee is another bellman who is like family, so friendly and welcoming. Guillermo and wonderful Paulina, our preferred club concierges made sure we had a lovely room and checked on us every day. The preferred club bartenders, Jazi and Ivan and the best bartender and good friend, Amado are amazing. Margarita in Coco Cafe made the best lattes and knew my order by heart. Our maid, Rosita is amazing, as are sweet Rosalba who is always keeping hallways sparkling and our buena amiga, Gabriela, who is always working and keeping the pool area clean. Gracias por las galletas! So many excellent waiters and hostesses - Jaqueline, Efrain and wonderful Jose Pinta at Portofinos; Alondra, Mario, Leonel and especially sweet and attentive Manuel at Gohan. And once again, breakfast at the World Cafe was our favorite time of the day. Our lovely hostesses, Ashanta and Nadian; managers Lilliana and Elena; our egg lady, Lusia; the chef who made our salsa every morning, Hermenegildo, the outstanding wait staff, Jorge, Ezequiel (Loco LOL), Pedro, Andretti, our sweet Eleno who took such good care of us, and a surprise on our last day was our good friend and favorite person there, Rosy who was back from some time off. She remembered our preferences and orders from last year - she is absolutely a keeper! Appreciate the effort of manager Jose Luis in getting Rosy back to work! He was also one of the only managers who ever interacted with guests. Berenice, the manager in charge of the entertainment staff, was always interacting with guests. She tries very hard to keep the guests entertained which is incredibly important. But it appears management has cut her staff because she only has a couple of people still with the hotel. Whoever made that decision might want to speak to some of the other guests who I spoke with - they liked the resort, felt that the entertainment staff was trying, but simply did not have enough staff. Also, where is the fire show on the beach? Where are the acrobatics at the outside dinner? Where are the shows in the theater? This is a small resort with some water sports available, but the key is to keep the guests entertained. Whoever is running the resort is missing that key point. Give Berenice support and the staff she needs. And as I have stated in every review I have done in the last few years, management - fix the jets in the large hot tub by the beach so I don't continue to call it a large bath tub. Either that, or take the advertisement of two hot tubs off the description for your hotel. The other is in the preferred section so there is literally no hot tub for people who are not preferred guests. But all in all, a wonderful time, beautiful weather, nice location, but most especially, wonderful people! Read less
Image of the Tripadvisor rating Small Resort that delivers.

Nov 11, 2026 Steven S Edmonton, Canada

Small resort, but that’s a good thing. Everything is in walking distance to the pool, bar, restaurants, etc. It doesn’t feel as busy unless it’s the major check in/out day. You are located in a gated community which has its own shops/bars and what not. No more than a ten minute walk to the marina area. We were in a preferred room with the swim… Read more
Small resort, but that’s a good thing. Everything is in walking distance to the pool, bar, restaurants, etc. It doesn’t feel as busy unless it’s the major check in/out day. You are located in a gated community which has its own shops/bars and what not. No more than a ten minute walk to the marina area. We were in a preferred room with the swim out pool, which was great for the kids and having access to the preferred pool and lounge for snacks and coffee/drinks was great to have in case you wanted a bite to eat. Beds were comfortable but they are doubles if you have two beds. For food and drinks were pretty good. Buffet was solid and so was Gohan the Asian Restaurant. The Italian restaurant is hit or miss depending on the order. The drinks were delicious and both pool side snacks hit the spot too. You are about twenty minutes south of Playa Del Carmen which isn’t a big deal to us. Pros: Small resort, walkable, friendly staff, great wifi, coffee and drinks, minutes from the marina. Good: Majority of the food is good, and they have a kid corner and kids menu as well for those fussy eaters. Bad: the beach. While the ocean being blocked in by the Breakwall keeps majority of seaweed out, it can feel bathtub warm in there, but the beach itself is man made, and its a mixture between pebbles, crushed limestone and sand. It’s very hard to walk on barefoot. If you do want to go on the beach, grab your gear and head to the public beach just beside the Puerto Aventuras Beach Club. 4.5/5. I would recommend if you are looking for a peaceful getaway that isn’t too big Read less
Image of the Tripadvisor rating Nan's 70th

Nov 11, 2026 U2485UGnancym Calgary, Canada

The best possible place for things to do for families, everyone's needs were met, everything is easy and close to get to (from your room, to the restaurants to the beach, lagoon, and natural pool etc.), property is totally safe, very few bugs, the marina is a bonus too and easy to walk to. Added good variety to explore off the property now and… Read more
The best possible place for things to do for families, everyone's needs were met, everything is easy and close to get to (from your room, to the restaurants to the beach, lagoon, and natural pool etc.), property is totally safe, very few bugs, the marina is a bonus too and easy to walk to. Added good variety to explore off the property now and then and the restaurants overlooking the dolphins playing was a real bonus for the little ones! Golf cart rentals to see the community added more fun! We did not play golf but it looked really nice. Access to many tours was available to book with the concierge - no need to plan too much ahead of time. For example, Tulum ruins was not far and was great to see. Of all the many places we've been too, this had it all! That's all for now, Nan from Canada. Read less
Image of the Tripadvisor rating Hidden gem in Cancun

Nov 11, 2026 jcannizzo Albany, New York

Our stay this time was by far the best vacation as a family. Fernando is a spectacular manager. He was instrumental in making this vacation special for us. I had mentioned at check-in that we always had issues at other Hyatt based inclusive resorts . Fernando made sure without us asking that everything went smoothly and made sure all of us were… Read more
Our stay this time was by far the best vacation as a family. Fernando is a spectacular manager. He was instrumental in making this vacation special for us. I had mentioned at check-in that we always had issues at other Hyatt based inclusive resorts . Fernando made sure without us asking that everything went smoothly and made sure all of us were very happy with our rooms and helped us to book dinners. He went out of his way during our time here to make sure everything was still wonderful. It is because of Fernando. Read less
Image of the Tripadvisor rating Don't let the images fool you

Nov 9, 2026 Jennifer B

Don't let the images fool you. There's a reason why they're AI generated and photoshopped. The rooms are mildewy and moldy (to the point of being a health hazard). Most of our group complained that the sheets were damp and everyone could smell the mold. Some started getting rashes as a result. The quality of food is terrible. Most of the… Read more
Don't let the images fool you. There's a reason why they're AI generated and photoshopped. The rooms are mildewy and moldy (to the point of being a health hazard). Most of our group complained that the sheets were damp and everyone could smell the mold. Some started getting rashes as a result. The quality of food is terrible. Most of the restaurants were closed, or intermittently closed, so the very few options available are overly packed and hard to get in. When you finally do get to eat, the food quality is disgusting. The pools look dirty both in the dirty areas of stucco as well as dingy looking water. The whole hotel is overrun with young, screeming kids during the day and at night it's loud with blaring music for nightly dance parties. Not a quiet or peaceful ambiance. We had a group of 15 and not a single member of our group said they'd ever go back again. Read less