Dreams Playa Mujeres

Playa Mujeres, Mexico

Star rating

The hotel

Experience the two sides of Cancun in one luxurious hotel — the beauty of the beach and the life and soul of Mexico’s ultimate party mecca. Along a private sweep of sands, tiered lagoons spill down the centre of Dreams Playa Mujeres, with three main pools, a children’s pool and six hot tubs, a waterpark, and a mini-splash park... all making this the definitive aqua paradise. Relaxation also comes in the form of the adventures of the kids’ and teens’ clubs, and the indulgence of 10 restaurants, with 24-hour dining on the table. But this is Cancun, so the party’s never far. The fun of downtown’s approximately an hour away and, before you head out, you’ve got 13 bars and lounges to sip at, and live entertainment from stage shows to beach parties.

Amenities

  • Golf
  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Water Skiing
  • Yoga
  • Babysitting service
  • Kids Club
  • Teen Club
  • Families
  • Bar
  • Evening Entertainment

Where is it

Along a private stretch of beach, a 10 minute drive north of Cancun. Situated in the exclusive gated community of Playa Mujeres, within a world-famous golf course. Transfer time from Cancun Airport: 35 minutes.

Hotel information

502 spacious suites. All with air-conditioning, furnished sitting area with sofa bed, 24-hour room service, in-room tablet with resort information, whirlpool for two on the terrace (with the exception of Ocean Front Suites and Swim-Out Suites), 48” flat-screen satellite TV, Dreams Box for private room service delivery, USB connectors, direct dial telephone, alarm clock radio with capability to connect several electronic devices, safe, daily refreshed mini-bar with beer, soft drinks, juices and bottled water, Nespresso™ coffee machine, rain shower, hairdryer, blackout drapes, double vanity, bathrobes and slippers. 

Junior Suite Garden View Rooms have a furnished private terrace with a whirlpool and include a separate living area with a sofa bed and either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Please note: the Junior Suite Garden View with a king-size bed can be connected upon request to a Junior Suite Garden View with 2 queen-size beds. Connecting rooms available upon request.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, plus all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. Daily maid service. Concierge service and pool and beach waiter service. All taxes and gratuities. No restaurant reservations are required. No wristbands required.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Room upgrades

Junior Suite Pool View Rooms have a furnished private terrace with a whirlpool and include a separate living area with a sofa bed and either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children. Connecting rooms available upon request.

Junior Suite Partial Ocean View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. Connecting rooms available upon request.

Junior Suite Ocean View Rooms showcase stunning views across the sea, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Preferred Club Junior Suite Ocean View Rooms have breathtaking ocean views and include Preferred Club privileges, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children.

Preferred Club Junior Suite Swim-Out Ocean View Rooms include access to a semi-private pool overlooking the ocean as well as Preferred Club privileges, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults. Please note: No children are accepted in this room category.

Preferred Club Junior Suite Oceanfront with Private Pool Rooms feature a furnished private terrace and an ocean front private pool and direct access to the beach, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. This room type includes Preferred Club privileges.

Preferred Club Master Suite Ocean View Rooms come equipped with a separate living area with sofa bed, dining table for 4 people, ample sitting area and flat screen TV as well as a furnished private terrace with whirlpool overlooking the ocean. This room type includes Preferred Club privileges and is located on the highest floors of the Preferred Club buildings, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. Connecting rooms available upon request.

Preferred Club Master Suite Swim-Out Ocean View Rooms come equipped with a separate living area with sofa bed, dining table for 4 people, ample sitting area and flat-screen TV, a spacious bathroom with hydro-tub and a furnished private terrace with swim-out access to a semi-private pool overlooking the ocean. This room type includes Preferred Club privileges, with 1 king-size bed facing the Caribbean sea, sleeping maximum 3 adults. Connecting rooms available upon request. Please note: No children are accepted in this room category.

Preferred Club Master Suite Oceanfront with Private Pool Rooms have a spacious bathroom with a hydro-tub and rain shower, separate living area with sofa bed, dining table for 4 people, ample sitting area and flat-screen TV and a furnished private terrace with direct access to the beach and a private pool. With 1 king-size bed, sleeping maximum 3 adults. This room type includes Preferred Club privileges. Connecting rooms available upon request.

Preferred Club Two-Bedroom Villas are modern and stylish, with a spacious bathroom with rain shower and double vanity, a separate living area with sofa bed, dining table for 6 people, ample sitting area and flat-screen TV and a private furnished terrace with whirlpool and direct access to the Preferred Club Lazy River. There are 2 bedrooms, one with a king-size bed and one with 2 queen-size beds, sleeping maximum 5 adults or 4 adults and 4 children. Preferred Club privileges are included.

Preferred Club guests enjoy enhanced amenities including:

  • Personalised check-in and checkout at the Private Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge 
  • À la carte breakfast at Maris 
  • Access to the Lazy River at the Preferred Villa Section 
  • 20% off spa treatments (not combinable with any other promotions/offers) 
  • Upgraded mini-bar service and bathroom amenities
  • Pillow menu
  • Complimentary computer access in the Preferred Club Lounge 
  • Complimentary daily newspaper in the room (English or Spanish) 
  • Bali beds in the pool and beach area exclusively for Preferred Club guests 
  • Preferred Club area on the beach with exclusive access to the Hideaway bar

10 dining options, including 6 à la carte restaurants, one casual eatery, one buffet, a grill and a café with an ice cream parlor. World Café (international buffet), Maris (seafood restaurant, open for breakfast, lunch and dinner - breakfast is for Preferred Club guests only), Tides (poolside grill and snacks), L'Etoile (fine French cuisine, for guests aged 13 years and above), Tres Colores (authentic Mexican cuisine), Fusion (Japanese cuisine influenced by Peruvian ingredients), Mezes (gourmet Mediterranean cuisine) and Gaucho Grill (Brazilian steakhouse). That's A Wrap (fresh salads and wraps) and Dolce (premium coffee, deli snacks and ice cream). 13 bars and lounges including a cocktail bar, 4 pool bars, a spa bar, sports bar and music lounge, lobby bar, theatre bar, 2 Preferred Club bars, an exclusive beach bar and kids' and teens' bars. Additionally, guests over the age of 18 will enjoy full access to all of the restaurants and bars at the all-adult Secrets Playa Mujeres Golf & Spa Resort, located a quick walk away. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring resorts (terms and conditions apply).

The Dreams entertainment team will provide endless fun during the day or night. Theme nights and beach parties, live musical performances and stage shows.

3 swimming pools including 2 infinity pools, 6 hot tubs and a children's pool. Lazy river (exclusively for Preferred Club guests). On-site water park for all ages and a mini-water park for children. Dreams Spa by Pevonia®*. Fitness centre. Water aerobics. Ping-pong. Basketball. Pickleball court. Paddle tennis court. Beach football. Putting green. Yoga and fitness classes including stretching, Pilates, fitness boot camps and Caribbean dance lessons. Experience a traditional Temazcal ceremony. Water sports including, kayaking, catamaran, snorkelling, scuba diving lessons*, PADI diving centre* and water-skiing*. Fishing tours*. Beach and pool volleyball. Explorer's Kids' Club for children aged 3-12 years, with a playground, arts and crafts, sandcastle contents, treasure hunts and board and video games. The Core Teens' Club for teenagers aged 13-17 years, hosting daily activities and a vast array of sports and games as well as social events including weekly bonfires, disco mixers and foam parties. Discounted green fees at Playa Mujeres Golf Course. Cooking and cocktail classes including wine and tequila tastings. Spanish lessons. Adults staying at Dreams Playa Mujeres Golf & Spa Resort have access to the nearby adults-only Secrets Playa Mujeres Golf & Spa Resort facilities, including tennis courts, archery, batting cage and euro-bungee.

Complimentary WiFi access. Babysitting service*. Tours and excursions desk*. Currency exchange. Medical facilities*. 24-hour concierge service. Laundry/dry-cleaning services*. Shopping area and gift shop. Adults have full access to the facilities at Secrets Playa Mujeres located next door including the spa, tennis court, batting cage, archery, pools, bars and restaurants.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old), subject to change. The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 - $5 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge.

Please note: interconnecting rooms are available on request and carry a local charge (subject to availability on arrival).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6267)
  • Very good (1497)
  • Average (722)
  • Poor (378)
  • Terrible (374)
Image of the Tripadvisor rating A Beautiful Wedding with Some Disappointing Policies and Coordination

Jun 25, 2026 Justin M Springfield, Virginia

Our family recently stayed at Dreams Playa Mujeres for my daughter's destination wedding. First, I want to say that the resort itself is beautiful. The grounds are immaculate, the beach is gorgeous, and the staff throughout the resort were friendly and accommodating. The wedding itself was absolutely beautiful, and our family made memories that… Read more
Our family recently stayed at Dreams Playa Mujeres for my daughter's destination wedding. First, I want to say that the resort itself is beautiful. The grounds are immaculate, the beach is gorgeous, and the staff throughout the resort were friendly and accommodating. The wedding itself was absolutely beautiful, and our family made memories that will last a lifetime. That said, there were two major disappointments. The first was the resort's policy of charging 13-year-olds as adults. Because of this policy, I was unable to afford bringing my two younger children to see their sister get married. What made this especially frustrating is that they would have been paying adult pricing without receiving adult privileges. They would not have been permitted on the adults-only Secrets side, where much of our wedding group was staying, nor would they have access to adult amenities that I would clearly be paying for. While I understand that every resort has policies, I strongly believe this one deserves to be reconsidered. Charging a 13-year-old as an adult created a significant financial burden for our family and prevented all of my children from sharing in one of the biggest days of their sister's life. My second disappointment was our wedding coordinator, Enrique. When my daughter met with him two days before the wedding, there was no meaningful walkthrough of the venue or discussion of the day's logistics. Instead, the primary focus seemed to be ensuring payment was completed. On the wedding day itself, we barely saw him. In fact, by the time the wedding party and my daughter and I were lined up and ready for me to walk her down the aisle, we still had not seen him. The DJ actually had to locate him because none of us knew where he was. In contrast, our photographer, Santiago, was exceptional. He was organized, engaged, reassuring, and seemed to be the person keeping everything moving. He anticipated moments, communicated well, and made us feel supported throughout the day. He deserves tremendous recognition for the experience he provided. Despite these frustrations, my daughter had a beautiful wedding, and for that I am grateful. I simply believe that a resort known for destination weddings should take a hard look at both its age-pricing policy and the level of involvement expected from its wedding coordinators. Improving those two areas would make an already beautiful resort an exceptional one. Read less
Image of the Tripadvisor rating Dreams Playa Mujeres - Preferred Club Lounge

Jun 24, 2026 Victoria J

Super Mario in the Preferred Club Lounge was so welcoming to our whole group and really elevated our experience! We were there celebrating a wedding and he quickly learned everyone’s name and never failed to greet us. His specialty drink kept us coming back and he even made the bride and groom a special melon that was so fun!!! Thank you Super… Read more
Super Mario in the Preferred Club Lounge was so welcoming to our whole group and really elevated our experience! We were there celebrating a wedding and he quickly learned everyone’s name and never failed to greet us. His specialty drink kept us coming back and he even made the bride and groom a special melon that was so fun!!! Thank you Super Mario for making us feel so loved and welcomed!!! Read less
Image of the Tripadvisor rating Mostly Great!

Jun 24, 2026 DaddyChefEMO

Rock Stars: Mario (Super Mario) He was amazing and made our Preferred Club Experience top notch. Lucia She went above and beyond to make sure we had everything we needed during our time around the pool. She is seriously unmatched. Luis When Lucia moved to another area, Luis came in her place. He remembered our names, our orders, and made sure… Read more
Rock Stars: Mario (Super Mario) He was amazing and made our Preferred Club Experience top notch. Lucia She went above and beyond to make sure we had everything we needed during our time around the pool. She is seriously unmatched. Luis When Lucia moved to another area, Luis came in her place. He remembered our names, our orders, and made sure we had everything we could possibly need at the pool. He is seriously so kind and helpful. If you end up with Luis, all you need to do is ask. Ivonne in the Preferred Club Concierge and she was so nice and helpful. She helped us so much. Needs help: Diego is a sarcastic, unhelpful employee. When Ivonne was offering to help us with restaurant reservations, he came by and said “she doesn’t have magic fingers”. Turns out she was able to help us despite his sarcastic comment. He also was not helpful with another issue we had earlier n Read less
Image of the Tripadvisor rating Great wedding weekend

Jun 23, 2026 DJ S

We were there for a few nights as we were invited to a wedding. Even the junior suite was spacious and nice. Everything around the wedding day was fantastic and the overall food experiences was great too. The staff was great and I would definitely go back there again.
Image of the Tripadvisor rating Great time and good food

Jun 23, 2026 Shawn T

The resort grounds were very well kept overall. We enjoyed the food at all the restraints we ate at with the French cuisine being the favorite. Ricardo with the entertainment team made our stay extra enjoyable with fun daily activities and interaction. The one thing missing was walk up food out at the pool. The closest thing to poolside food was… Read more
The resort grounds were very well kept overall. We enjoyed the food at all the restraints we ate at with the French cuisine being the favorite. Ricardo with the entertainment team made our stay extra enjoyable with fun daily activities and interaction. The one thing missing was walk up food out at the pool. The closest thing to poolside food was Tides grill which was very slow food service. Rooms were nice although they were not as clean as should be expected on checkin. We found our drink fridge in the room I stocked with a half eaten cookie sitting inside it. Read less