Dreams Playa Mujeres

Playa Mujeres, Mexico

Star rating

The hotel

Experience the two sides of Cancun in one luxurious hotel — the beauty of the beach and the life and soul of Mexico’s ultimate party mecca. Along a private sweep of sands, tiered lagoons spill down the centre of Dreams Playa Mujeres, with three main pools, a children’s pool and six hot tubs, a waterpark, and a mini-splash park... all making this the definitive aqua paradise. Relaxation also comes in the form of the adventures of the kids’ and teens’ clubs, and the indulgence of 10 restaurants, with 24-hour dining on the table. But this is Cancun, so the party’s never far. The fun of downtown’s approximately an hour away and, before you head out, you’ve got 13 bars and lounges to sip at, and live entertainment from stage shows to beach parties.

Amenities

  • Golf
  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Water Skiing
  • Yoga
  • Babysitting service
  • Kids Club
  • Teen Club
  • Families
  • Bar
  • Evening Entertainment

Where is it

Along a private stretch of beach, a 10 minute drive north of Cancun. Situated in the exclusive gated community of Playa Mujeres, within a world-famous golf course. Transfer time from Cancun Airport: 35 minutes.

Hotel information

502 spacious suites. All with air-conditioning, furnished sitting area with sofa bed, 24-hour room service, in-room tablet with resort information, whirlpool for two on the terrace (with the exception of Ocean Front Suites and Swim-Out Suites), 48” flat-screen satellite TV, Dreams Box for private room service delivery, USB connectors, direct dial telephone, alarm clock radio with capability to connect several electronic devices, safe, daily refreshed mini-bar with beer, soft drinks, juices and bottled water, Nespresso™ coffee machine, rain shower, hairdryer, blackout drapes, double vanity, bathrobes and slippers. 

Junior Suite Garden View Rooms have a furnished private terrace with a whirlpool and include a separate living area with a sofa bed and either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Please note: the Junior Suite Garden View with a king-size bed can be connected upon request to a Junior Suite Garden View with 2 queen-size beds. Connecting rooms available upon request.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, plus all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. Daily maid service. Concierge service and pool and beach waiter service. All taxes and gratuities. No restaurant reservations are required. No wristbands required.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Room upgrades

Junior Suite Pool View Rooms have a furnished private terrace with a whirlpool and include a separate living area with a sofa bed and either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children. Connecting rooms available upon request.

Junior Suite Partial Ocean View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. Connecting rooms available upon request.

Junior Suite Ocean View Rooms showcase stunning views across the sea, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Preferred Club Junior Suite Ocean View Rooms have breathtaking ocean views and include Preferred Club privileges, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children.

Preferred Club Junior Suite Swim-Out Ocean View Rooms include access to a semi-private pool overlooking the ocean as well as Preferred Club privileges, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults. Please note: No children are accepted in this room category.

Preferred Club Junior Suite Oceanfront with Private Pool Rooms feature a furnished private terrace and an ocean front private pool and direct access to the beach, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. This room type includes Preferred Club privileges.

Preferred Club Master Suite Ocean View Rooms come equipped with a separate living area with sofa bed, dining table for 4 people, ample sitting area and flat screen TV as well as a furnished private terrace with whirlpool overlooking the ocean. This room type includes Preferred Club privileges and is located on the highest floors of the Preferred Club buildings, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. Connecting rooms available upon request.

Preferred Club Master Suite Swim-Out Ocean View Rooms come equipped with a separate living area with sofa bed, dining table for 4 people, ample sitting area and flat-screen TV, a spacious bathroom with hydro-tub and a furnished private terrace with swim-out access to a semi-private pool overlooking the ocean. This room type includes Preferred Club privileges, with 1 king-size bed facing the Caribbean sea, sleeping maximum 3 adults. Connecting rooms available upon request. Please note: No children are accepted in this room category.

Preferred Club Master Suite Oceanfront with Private Pool Rooms have a spacious bathroom with a hydro-tub and rain shower, separate living area with sofa bed, dining table for 4 people, ample sitting area and flat-screen TV and a furnished private terrace with direct access to the beach and a private pool. With 1 king-size bed, sleeping maximum 3 adults. This room type includes Preferred Club privileges. Connecting rooms available upon request.

Preferred Club Two-Bedroom Villas are modern and stylish, with a spacious bathroom with rain shower and double vanity, a separate living area with sofa bed, dining table for 6 people, ample sitting area and flat-screen TV and a private furnished terrace with whirlpool and direct access to the Preferred Club Lazy River. There are 2 bedrooms, one with a king-size bed and one with 2 queen-size beds, sleeping maximum 5 adults or 4 adults and 4 children. Preferred Club privileges are included.

Preferred Club guests enjoy enhanced amenities including:

  • Personalised check-in and checkout at the Private Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge 
  • À la carte breakfast at Maris 
  • Access to the Lazy River at the Preferred Villa Section 
  • 20% off spa treatments (not combinable with any other promotions/offers) 
  • Upgraded mini-bar service and bathroom amenities
  • Pillow menu
  • Complimentary computer access in the Preferred Club Lounge 
  • Complimentary daily newspaper in the room (English or Spanish) 
  • Bali beds in the pool and beach area exclusively for Preferred Club guests 
  • Preferred Club area on the beach with exclusive access to the Hideaway bar

10 dining options, including 6 à la carte restaurants, one casual eatery, one buffet, a grill and a café with an ice cream parlor. World Café (international buffet), Maris (seafood restaurant, open for breakfast, lunch and dinner - breakfast is for Preferred Club guests only), Tides (poolside grill and snacks), L'Etoile (fine French cuisine, for guests aged 13 years and above), Tres Colores (authentic Mexican cuisine), Fusion (Japanese cuisine influenced by Peruvian ingredients), Mezes (gourmet Mediterranean cuisine) and Gaucho Grill (Brazilian steakhouse). That's A Wrap (fresh salads and wraps) and Dolce (premium coffee, deli snacks and ice cream). 13 bars and lounges including a cocktail bar, 4 pool bars, a spa bar, sports bar and music lounge, lobby bar, theatre bar, 2 Preferred Club bars, an exclusive beach bar and kids' and teens' bars. Additionally, guests over the age of 18 will enjoy full access to all of the restaurants and bars at the all-adult Secrets Playa Mujeres Golf & Spa Resort, located a quick walk away. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring resorts (terms and conditions apply).

The Dreams entertainment team will provide endless fun during the day or night. Theme nights and beach parties, live musical performances and stage shows.

3 swimming pools including 2 infinity pools, 6 hot tubs and a children's pool. Lazy river (exclusively for Preferred Club guests). On-site water park for all ages and a mini-water park for children. Dreams Spa by Pevonia®*. Fitness centre. Water aerobics. Ping-pong. Basketball. Pickleball court. Paddle tennis court. Beach football. Putting green. Yoga and fitness classes including stretching, Pilates, fitness boot camps and Caribbean dance lessons. Experience a traditional Temazcal ceremony. Water sports including, kayaking, catamaran, snorkelling, scuba diving lessons*, PADI diving centre* and water-skiing*. Fishing tours*. Beach and pool volleyball. Explorer's Kids' Club for children aged 3-12 years, with a playground, arts and crafts, sandcastle contents, treasure hunts and board and video games. The Core Teens' Club for teenagers aged 13-17 years, hosting daily activities and a vast array of sports and games as well as social events including weekly bonfires, disco mixers and foam parties. Discounted green fees at Playa Mujeres Golf Course. Cooking and cocktail classes including wine and tequila tastings. Spanish lessons. Adults staying at Dreams Playa Mujeres Golf & Spa Resort have access to the nearby adults-only Secrets Playa Mujeres Golf & Spa Resort facilities, including tennis courts, archery, batting cage and euro-bungee.

Complimentary WiFi access. Babysitting service*. Tours and excursions desk*. Currency exchange. Medical facilities*. 24-hour concierge service. Laundry/dry-cleaning services*. Shopping area and gift shop. Adults have full access to the facilities at Secrets Playa Mujeres located next door including the spa, tennis court, batting cage, archery, pools, bars and restaurants.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge.

Please note: interconnecting rooms are available on request and carry a local charge (subject to availability on arrival).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
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Traveller rating

  • Excellent (6033)
  • Very good (1460)
  • Average (701)
  • Poor (359)
  • Terrible (350)
Image of the Tripadvisor rating Great resort

Dec 20, 2025 lindacY4576IZ

Great resort and staff kept the grounds amazingly clean. Even after a big storm one night everything was cleaned up early the next day. Food was excellent at all restaurants but we particularly liked the Fusion restaurant. We had a swim up room and the views were exceptional. Swim ups are on the second floor, so had almost 180 degree views. … Read more
Great resort and staff kept the grounds amazingly clean. Even after a big storm one night everything was cleaned up early the next day. Food was excellent at all restaurants but we particularly liked the Fusion restaurant. We had a swim up room and the views were exceptional. Swim ups are on the second floor, so had almost 180 degree views. Pools were great. A couple of nosier pools, but also a lovely quiet pool with lots of shade. Pool concierge staff was exceptional. Jaimie, Alejandro and Marta all very friendly and went out of their way to make our stay enjoyable. Also a shout out to Ivonne at the preferred lounge. Helped us immensely with late check out. Hopefully we will be back soon, either to Dreams or the new and improved Secrets next door. Read less
Image of the Tripadvisor rating Great resort!

Dec 17, 2025 Danielle S Monroe, Iowa

Everything was good! It was clean, food was good, service was good. Had a few issues figuring out a few things (kids club reservations/schedules and room service in the app, etc). All went well though and we would definitely go back!
Image of the Tripadvisor rating Great Stay!

Dec 16, 2025 Svrabel Selinsgrove, Pennsylvania

Beautiful Resort, friendly staff, great food! Family friendly, dolphins onsite, pools clean & not overly crowded. Always a chair available at the pool.
Image of the Tripadvisor rating Globalist review: So great, I had to write a review while on another vacation a year later!

Dec 16, 2025 jaredl657

As staunch Hyatt Ultra Fans and Globalists—logging over 150 nights with the brand last year alone—we came to Dreams Playa Mujeres with extremely high expectations, and this resort not only met them but beautifully exceeded them. Our October 2024 stay was a truly exceptional experience that elevated the "all-inclusive" model to a luxury standard.… Read more
As staunch Hyatt Ultra Fans and Globalists—logging over 150 nights with the brand last year alone—we came to Dreams Playa Mujeres with extremely high expectations, and this resort not only met them but beautifully exceeded them. Our October 2024 stay was a truly exceptional experience that elevated the "all-inclusive" model to a luxury standard. While the resort's stunning pools and pristine beachfront provided the perfect backdrop for relaxation, it was the top-notch food, service, and cabana experience that truly set this vacation apart and solidified our faith in the AMR Collection merging into the World of Hyatt family. Every meal was a culinary delight, from the perfectly executed French cuisine at L'Étoile to the fresh, daily ceviche selections. The all-inclusive dining felt genuinely premium, with no detail overlooked, demonstrating why Dreams is a standout in the luxury category. We were particularly grateful for the luxurious private cabana, which was always immaculate, stocked, and provided the perfect sanctuary to enjoy the sun in style. The freaking location next to the club was clutchhhh. The service, however, was the heart of the resort's excellence, personified by the incredible staff. Our personal concierge, Eric, was an absolute superstar. He ensured every aspect of our stay, from dinner reservations to daily activity planning, was seamless and stress-free, handling every request with professionalism and a genuine smile that made us feel prioritized even among fellow Globalists. In the Club Lounge, bartenders Joel and Herberth were legends, tirelessly putting up with our group's enthusiastic requests with patience and good humor, expertly crafting perfect cocktails and making us feel like true VIPs every evening. Their dedication made the lounge the undisputed highlight of our nights and truly exemplified the premium service expected by loyal guests. Finally, the entertainment team elevated the energy of the entire resort without being intrusive. Eduardo in particular stood out, bringing infectious energy to every activity, from pool volleyball to the spectacular evening shows. His enthusiasm encouraged participation and created a fun, memorable atmosphere for all the guests. Between the fantastic food, the unparalleled comfort of our cabana, and the dedicated efforts of team members like Eric, Joel, Herberth, and Eduardo, our October getaway at Dreams Playa Mujeres was nothing short of paradise. For any fellow Hyatt Globalists wondering if the Dreams brand meets the bar—rest assured, it does. We are already planning our return trip while on another trip is a different part of Mexico! Read less
Image of the Tripadvisor rating Juan was great!

Dec 16, 2025 Jeff M

Dreams is a beautiful resort in Cancun. The food was delicious and the staff were wonderful. My favorite of all was a bell boy named Juan. He greeted us with a big smile and fabulous personality that set the tone for our entire visit!