Dreams Playa Mujeres

Playa Mujeres, Mexico

Star rating

The hotel

Experience the two sides of Cancun in one luxurious hotel — the beauty of the beach and the life and soul of Mexico’s ultimate party mecca. Along a private sweep of sands, tiered lagoons spill down the centre of Dreams Playa Mujeres, with three main pools, a children’s pool and six hot tubs, a waterpark, and a mini-splash park... all making this the definitive aqua paradise. Relaxation also comes in the form of the adventures of the kids’ and teens’ clubs, and the indulgence of 10 restaurants, with 24-hour dining on the table. But this is Cancun, so the party’s never far. The fun of downtown’s approximately an hour away and, before you head out, you’ve got 13 bars and lounges to sip at, and live entertainment from stage shows to beach parties.

Amenities

  • Golf
  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Water Skiing
  • Yoga
  • Babysitting service
  • Kids Club
  • Teen Club
  • Families
  • Bar
  • Evening Entertainment

Where is it

Along a private stretch of beach, a 10 minute drive north of Cancun. Situated in the exclusive gated community of Playa Mujeres, within a world-famous golf course. Transfer time from Cancun Airport: 35 minutes.

Hotel information

502 spacious suites. All with air-conditioning, furnished sitting area with sofa bed, 24-hour room service, in-room tablet with resort information, whirlpool for two on the terrace (with the exception of Ocean Front Suites and Swim-Out Suites), 48” flat-screen satellite TV, Dreams Box for private room service delivery, USB connectors, direct dial telephone, alarm clock radio with capability to connect several electronic devices, safe, daily refreshed mini-bar with beer, soft drinks, juices and bottled water, Nespresso™ coffee machine, rain shower, hairdryer, blackout drapes, double vanity, bathrobes and slippers. 

Junior Suite Garden View Rooms have a furnished private terrace with a whirlpool and include a separate living area with a sofa bed and either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Please note: the Junior Suite Garden View with a king-size bed can be connected upon request to a Junior Suite Garden View with 2 queen-size beds. Connecting rooms available upon request.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, plus all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. Daily maid service. Concierge service and pool and beach waiter service. All taxes and gratuities. No restaurant reservations are required. No wristbands required.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Room upgrades

Junior Suite Pool View Rooms have a furnished private terrace with a whirlpool and include a separate living area with a sofa bed and either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children. Connecting rooms available upon request.

Junior Suite Partial Ocean View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. Connecting rooms available upon request.

Junior Suite Ocean View Rooms showcase stunning views across the sea, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Preferred Club Junior Suite Ocean View Rooms have breathtaking ocean views and include Preferred Club privileges, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children.

Preferred Club Junior Suite Swim-Out Ocean View Rooms include access to a semi-private pool overlooking the ocean as well as Preferred Club privileges, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults. Please note: No children are accepted in this room category.

Preferred Club Junior Suite Oceanfront with Private Pool Rooms feature a furnished private terrace and an ocean front private pool and direct access to the beach, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. This room type includes Preferred Club privileges.

Preferred Club Master Suite Ocean View Rooms come equipped with a separate living area with sofa bed, dining table for 4 people, ample sitting area and flat screen TV as well as a furnished private terrace with whirlpool overlooking the ocean. This room type includes Preferred Club privileges and is located on the highest floors of the Preferred Club buildings, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. Connecting rooms available upon request.

Preferred Club Master Suite Swim-Out Ocean View Rooms come equipped with a separate living area with sofa bed, dining table for 4 people, ample sitting area and flat-screen TV, a spacious bathroom with hydro-tub and a furnished private terrace with swim-out access to a semi-private pool overlooking the ocean. This room type includes Preferred Club privileges, with 1 king-size bed facing the Caribbean sea, sleeping maximum 3 adults. Connecting rooms available upon request. Please note: No children are accepted in this room category.

Preferred Club Master Suite Oceanfront with Private Pool Rooms have a spacious bathroom with a hydro-tub and rain shower, separate living area with sofa bed, dining table for 4 people, ample sitting area and flat-screen TV and a furnished private terrace with direct access to the beach and a private pool. With 1 king-size bed, sleeping maximum 3 adults. This room type includes Preferred Club privileges. Connecting rooms available upon request.

Preferred Club Two-Bedroom Villas are modern and stylish, with a spacious bathroom with rain shower and double vanity, a separate living area with sofa bed, dining table for 6 people, ample sitting area and flat-screen TV and a private furnished terrace with whirlpool and direct access to the Preferred Club Lazy River. There are 2 bedrooms, one with a king-size bed and one with 2 queen-size beds, sleeping maximum 5 adults or 4 adults and 4 children. Preferred Club privileges are included.

Preferred Club guests enjoy enhanced amenities including:

  • Personalised check-in and checkout at the Private Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge 
  • À la carte breakfast at Maris 
  • Access to the Lazy River at the Preferred Villa Section 
  • 20% off spa treatments (not combinable with any other promotions/offers) 
  • Upgraded mini-bar service and bathroom amenities
  • Pillow menu
  • Complimentary computer access in the Preferred Club Lounge 
  • Complimentary daily newspaper in the room (English or Spanish) 
  • Bali beds in the pool and beach area exclusively for Preferred Club guests 
  • Preferred Club area on the beach with exclusive access to the Hideaway bar

10 dining options, including 6 à la carte restaurants, one casual eatery, one buffet, a grill and a café with an ice cream parlor. World Café (international buffet), Maris (seafood restaurant, open for breakfast, lunch and dinner - breakfast is for Preferred Club guests only), Tides (poolside grill and snacks), L'Etoile (fine French cuisine, for guests aged 13 years and above), Tres Colores (authentic Mexican cuisine), Fusion (Japanese cuisine influenced by Peruvian ingredients), Mezes (gourmet Mediterranean cuisine) and Gaucho Grill (Brazilian steakhouse). That's A Wrap (fresh salads and wraps) and Dolce (premium coffee, deli snacks and ice cream). 13 bars and lounges including a cocktail bar, 4 pool bars, a spa bar, sports bar and music lounge, lobby bar, theatre bar, 2 Preferred Club bars, an exclusive beach bar and kids' and teens' bars. Additionally, guests over the age of 18 will enjoy full access to all of the restaurants and bars at the all-adult Secrets Playa Mujeres Golf & Spa Resort, located a quick walk away. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring resorts (terms and conditions apply).

The Dreams entertainment team will provide endless fun during the day or night. Theme nights and beach parties, live musical performances and stage shows.

3 swimming pools including 2 infinity pools, 6 hot tubs and a children's pool. Lazy river (exclusively for Preferred Club guests). On-site water park for all ages and a mini-water park for children. Dreams Spa by Pevonia®*. Fitness centre. Water aerobics. Ping-pong. Basketball. Pickleball court. Paddle tennis court. Beach football. Putting green. Yoga and fitness classes including stretching, Pilates, fitness boot camps and Caribbean dance lessons. Experience a traditional Temazcal ceremony. Water sports including, kayaking, catamaran, snorkelling, scuba diving lessons*, PADI diving centre* and water-skiing*. Fishing tours*. Beach and pool volleyball. Explorer's Kids' Club for children aged 3-12 years, with a playground, arts and crafts, sandcastle contents, treasure hunts and board and video games. The Core Teens' Club for teenagers aged 13-17 years, hosting daily activities and a vast array of sports and games as well as social events including weekly bonfires, disco mixers and foam parties. Discounted green fees at Playa Mujeres Golf Course. Cooking and cocktail classes including wine and tequila tastings. Spanish lessons. Adults staying at Dreams Playa Mujeres Golf & Spa Resort have access to the nearby adults-only Secrets Playa Mujeres Golf & Spa Resort facilities, including tennis courts, archery, batting cage and euro-bungee.

Complimentary WiFi access. Babysitting service*. Tours and excursions desk*. Currency exchange. Medical facilities*. 24-hour concierge service. Laundry/dry-cleaning services*. Shopping area and gift shop. Adults have full access to the facilities at Secrets Playa Mujeres located next door including the spa, tennis court, batting cage, archery, pools, bars and restaurants.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old), subject to change. The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 - $5 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge.

Please note: interconnecting rooms are available on request and carry a local charge (subject to availability on arrival).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
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Traveller rating

  • Excellent (6208)
  • Very good (1483)
  • Average (713)
  • Poor (368)
  • Terrible (367)
Image of the Tripadvisor rating Destination Family Wedding

Apr 13, 2026 katiesue4258 Brattleboro, Vermont

Such an excellent resort. Located right on the beach, the rooms were immaculate and well-equipped. The staff provided top-notch service, and the view of the sunrise was mesmerising. Highly recommend this for a relaxing getaway." The staff Especially Ricardo , went out of their way to make us feel welcome, and made sure we had the Best time . … Read more
Such an excellent resort. Located right on the beach, the rooms were immaculate and well-equipped. The staff provided top-notch service, and the view of the sunrise was mesmerising. Highly recommend this for a relaxing getaway." The staff Especially Ricardo , went out of their way to make us feel welcome, and made sure we had the Best time . The room was sparkling clean. The choices of places to eat was excellent. Ricardo made this week even more memorable, always remembering our names. He has the perfect personality to make everyone feel special. Read less
Image of the Tripadvisor rating Dreams playa mujeres

Apr 13, 2026 Suzannah K

This resort is one for the books! From the views of the ocean, relaxing pools, amazing food, and the unforgettable staff. The staff went out of their way to ensure everyone had an amazing time- especially Ricardo from the entertainment staff. Remembering our names from the first day, nicknaming us, and always leaving us with a smile on our faces.… Read more
This resort is one for the books! From the views of the ocean, relaxing pools, amazing food, and the unforgettable staff. The staff went out of their way to ensure everyone had an amazing time- especially Ricardo from the entertainment staff. Remembering our names from the first day, nicknaming us, and always leaving us with a smile on our faces. This was an unforgettable trip❤️ Read less
Image of the Tripadvisor rating Good trip, adults should consider taking advantage of access to Secrets

Apr 11, 2026 MarkB771 Atlanta, Georgia

Overall, we had a very positive experience and took advantage of the opportunity to go to Secrets instead of spending most of our time at dreams . The pools there were much less crowded.We felt that the food was marginally better there with the Hispanic restaurant being the best meal we had the entire. We didn’t take advantage of the preferred… Read more
Overall, we had a very positive experience and took advantage of the opportunity to go to Secrets instead of spending most of our time at dreams . The pools there were much less crowded.We felt that the food was marginally better there with the Hispanic restaurant being the best meal we had the entire. We didn’t take advantage of the preferred club option, but we had two couples tell us that it wasn’t worth the upgrade. Read less
Image of the Tripadvisor rating Stunning resort, exceptional staff!

Apr 10, 2026 Mollie B

I cannot say enough about how wonderful this resort is. This is one we'd come back to and definitely recommend. The grounds are absolutely gorgeous. There was staff everywhere making sure every walk way was pristine and every stray leaf was picked up. They took such pride in making it beautiful. As beautiful as everything was it truly was the… Read more
I cannot say enough about how wonderful this resort is. This is one we'd come back to and definitely recommend. The grounds are absolutely gorgeous. There was staff everywhere making sure every walk way was pristine and every stray leaf was picked up. They took such pride in making it beautiful. As beautiful as everything was it truly was the staff that made it over the top. 'Super' Mario and Raul at the Grotto were amazing! They both were incredibly attentive, knowledgeable about the resort and so friendly. And David at the Teen Club was so kind and patient! He had great suggestions about what to do and when for us and really made our final night so, so much fun. My son said it was the best night of the trip! They all truly went out of their way for us, our kids loved them and we did too. Food was fantastic, lots of different restaurants to choose from. The pools are stunning. We were able to get lounge chairs everyday with no problem. Our favorites were the Infiniti pool and grotto pool but the water slide area was great too. And staff was always walking by checking on us and asking if we needed anything. We have traveled to several resorts and had a fine time. This one was exceptional - one I'd recommend and one we'd actually come back to, hands down. Read less
Image of the Tripadvisor rating Bedbugs!!!

Apr 10, 2026 Barbara H

Bedbugs! Four days into our stay at Dreams my husband woke up to about 50 bites, many in a linear pattern, on his side. We sent the picture to family members who are medical professionals and all confirmed that they were bed bug bites. We alerted the hotel and they changed our room. They sent in housekeepers in hazmat suits and proclaimed that… Read more
Bedbugs! Four days into our stay at Dreams my husband woke up to about 50 bites, many in a linear pattern, on his side. We sent the picture to family members who are medical professionals and all confirmed that they were bed bug bites. We alerted the hotel and they changed our room. They sent in housekeepers in hazmat suits and proclaimed that they could not find any bugs - and therefore there were no bedbugs. They sent a “doctor” (a young woman in her twenties) up to look at the bites - and she said that they were not bedbug bites and were from my husband swimming in the ocean. He did not go in the ocean the entire vacation! Do not stay at this resort! It has bedbugs and they are not taking the issue seriously! Read less