A contemporary hideaway, the Hyatt Zilara Rose Hall occupies a prime location, nestled between Jamaica’s famous Blue Mountain ridge and the turquoise waters of the Caribbean. An adults-only retreat offering "Service from the Heart!", the atmosphere is gorgeously laid-back, ensuring plenty of rest and relaxation on the agenda. The private beach is nearly a mile long with swimmable coves to be alone in. All the usual sporting pastimes are on offer including beach volleyball, tennis, and basketball. When the day fades, there are restaurants and bars galore, not just those belonging to the Zilara but to the family friendly sister hotel, the Ziva, as well, offering 14 distinctly different restaurants to choose from. Feast on cuisines from all around the world, including French, Pan-Asian, Italian and Caribbean.
Amenities
Tennis
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Spa
Swimming Pool
Beachfront location
Where is it
Located on the historically famous plantation estate, Rose Hall. Complimentary welcome lounge and airport transfers from Montego Bay. Transfer time from Montego Bay Airport: 15 minutes.
Hotel information
234 rooms and suites. All of which are air-conditioned with private balcony/terrace, satellite TV, telephone, WiFi access, iPod docking station, mini-bar (stocked daily), bathrobe, slippers, designer toiletries, tea/coffee maker, safe, hairdryer, iron and ironing board.
Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.
Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Oceanfront Rooms with 2 double beds, sleeping maximum 4 adults.
Swim-Up Rooms with direct access to the pool from your colonial-inspired room, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Junior Suites have views of the resort, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Zilara Ocean View Junior Suite with 1 king-size bed, sleeping maximum 3 adults.
Zilara Oceanfront Junior Suite with 1 king-size bed and rollaway bed, sleeping maximum 3 adults.
Zilara Swim-Up Junior Suite with 1 king-size bed and rollaway bed, sleeping maximum 3 adults.
1-Bedroom Ocean View Suite with master bedroom with 1 king-size bed, separate living room and sofa bed, sleeping maximum 4 adults.
Grand Butler Suite with butler service and 1 king-size bed sleeping maximum 3 adults.
Oceanfront Grand Butler Suite with butler service, 1 king-size bed and rollaway bed, sleeping maximum 3 adults.
1-Bedroom Oceanfront Butler Suite with master bedroom with 1 king-size bed, separate living room and sofa bed, sleeping maximum 4 adults.
Please note: for occupancies of 3 adults, bedding configuration will be 1 king-bed and a rollaway bed.
Petit Pariz (dinner only/French cuisine), Urban Heat by FlavorZ (International cuisine, breakfast and dinner), Jamaican RootZ (beachfront dining, open for breakfast, lunch, and dinner), West End Grill (poolside grill, lunch and snack bar), Islandz Bar (swim-up pool bar), Aromaz (coffee and snack bar). Reservations will be required for some of these restaurants. 24-hour in room dining available.
Full access to the following restaurants at Hyatt Ziva Rose Hall: Blue Grill at CalypZo (Seafood grill, open for lunch and dinner), ChoiceZ (buffet restaurant serving breakfast, lunch, and dinner), Di Roza (Italian cuisine, open for dinner), FuZion (modern Asian grill, open for dinner), Barefoot JerkZ (Jamaican BBQ eatery), GrindZ (coffee house), BiteZ (casual cafe serving sweet treats and pastries), Union Jack'Z (English sports bar serving pub food), LagoonZ (swim-up pool bar), StirZ (piano bar), ShakerZ (open-air bar) and Fez (rooftop bar).
Daily activity schedule, and regular evening entertainment including live music and performances/shows. All evening entertainment is located at the family friendly sister hotel Hyatt Ziva.
2-tiered swimming pool and 1 hot tub. Cabanas*. Fitness centre (24-hours) with daily classes including beachfront yoga, aqua spin, and boot camp cardio. Zerenity Spa* with electric hydro-therapy circuit and beachside treatment cabanas. Non-motorised water sports including wind surfing, kayaking, Hobie Cat sailing, and snorkelling. Tennis, beach volleyball, water basketball, aerobics and poolside games. Access to an additional 2 family friendly swimming pools at the Hyatt Ziva. Golf nearby*.
Complimentary WiFi access. Laundry/dry-cleaning service*. 24-hour reception. 24-hour room service. Gift shop. Beach Butlers and Concierge Service. Car rental* (available at Hyatt Ziva Rose Hall). Beauty Salon*. Complimentary parking.
* Denotes local charge.
Please note: guests staying at the Hyatt Zilara have full use of the facilities located in the Hyatt Ziva all of which are open to families with children.
Based on 7965 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (5435)
Very good (1396)
Average (604)
Poor (276)
Terrible (254)
Overall Very Good
Mar 16, 2025Freedom14836690758
We stayed at the Hyatt Zilara the first week in March. The grounds and the rooms are beautiful. We would say that the Hyatt Zilara/Ziva has some of the most beautiful palm trees we have ever seen. Although we had a few hiccups, the stay overall was very good. The servers at the Zilara pool stand out, especially Tameeka and Toni-Ann. Always there…
Read more
We stayed at the Hyatt Zilara the first week in March. The grounds and the rooms are beautiful. We would say that the Hyatt Zilara/Ziva has some of the most beautiful palm trees we have ever seen. Although we had a few hiccups, the stay overall was very good. The servers at the Zilara pool stand out, especially Tameeka and Toni-Ann. Always there with a smile and a strong drink. I think we drank them out of Titos a few days. lol We also had a beach romantic dinner. Darrell was amazing and made the night special for us. Overall we would probably return, but definitely request a swim up that gets sun next time.
Read less
I would go back but would hope for a bit better.
Mar 15, 2025Michelle CAtlanta, Georgia
This resort is beautiful, but the rooms could be a little better maintained. The entertainment team is absolutely wonderful and its quite apparent that they all love and enjoy their jobs. Majority of the food at the restaurants on the property are just NOT good, but there are a few gems.
Urban Heatz and Jamaican Rootz were both excellent. Urban…
Read more
This resort is beautiful, but the rooms could be a little better maintained. The entertainment team is absolutely wonderful and its quite apparent that they all love and enjoy their jobs. Majority of the food at the restaurants on the property are just NOT good, but there are a few gems.
Urban Heatz and Jamaican Rootz were both excellent. Urban Heatz for breakfast and dinner and Jamaican Rootz for lunch. The Italian place (can't remember the name) was good enough. Everything else - just skip it. its genuinely just not good.
Read less
Gorgeous resort but problems…
Mar 15, 2025Culture45177434941Farmington, New Mexico
It is a stunning resort! Very close to Airport, we have been there before but it was so blindly noticeable how some of the women staff are just so rude at the East End Restaurant..the woman you have to talk to at noon to reserve reservations is SO rude! Everybody else is really great, the bar staff most all restaurant staff and the front desk are…
Read more
It is a stunning resort! Very close to Airport, we have been there before but it was so blindly noticeable how some of the women staff are just so rude at the East End Restaurant..the woman you have to talk to at noon to reserve reservations is SO rude! Everybody else is really great, the bar staff most all restaurant staff and the front desk are just wonderful! Still worth booking the trip! Book Mobay for the arrival worth every Penny!
Read less
Recommend!!!!
Mar 15, 2025Mea B
I came here with friends. Very pretty resort. We lived our room and the staff. The jerk chicken was delicious (we ate it like 5x) and Shakira was amazing. She helped us every day by the pool and the service was top tier. I recommend finding her and having her help you!
Fantastic family vacation at the Hyatt Zilara.
Mar 15, 2025T8309INbriandWatertown, Connecticut
The Hyatt Zilara did it again! We’ve been to this property twice in two years but this time with our family.
The staff and amenities do not disappoint. Everyone is very friendly and helpful from the moment you register at the airport to when you depart. We were spoiled by our friend Shakira who remembered us from our last trip. So friendly and…
Read more
The Hyatt Zilara did it again! We’ve been to this property twice in two years but this time with our family.
The staff and amenities do not disappoint. Everyone is very friendly and helpful from the moment you register at the airport to when you depart. We were spoiled by our friend Shakira who remembered us from our last trip. So friendly and fun and took care of our every need. Her and the other staff were the reason we returned to the Zilara.
We found our rooms clean and well stocked each day, with great views of the beach.
Food at each restaurant was delicious and the wait staff was attentive. Make reservations early in your stay as the restaurants are much better than the buffet for dinner.
Make sure you treat yourself to the Mobay VIP arriving and departing.
Read less
Overall Very Good
