Hyatt Ziva Rose Hall

Montego Bay, Jamaica

Star rating

The hotel

The All Inclusive Hyatt Ziva Rose Hall offers a huge range of room options, all with gorgeous views of the surrounding tropical gardens or the ocean. You can even choose a room with direct pool access or upgrade to Club Level for special privileges. Tucked between the mountains and the sea, it’s hailed as a paradise of rest, relaxation and recreation and rightly so! Prepare yourself for 'Service from the Heart!' — a genuine warm Jamaican welcome and service with a smile. For something a little special, head to the spa for a relaxing massage or body wrap. Whilst you do, the kids can play with other youngsters at their very own club, building sandcastles or getting stuck into some arts and crafts. With regards to restaurants, you’ll find plenty on your doorstep — at the Ziva, there’s a whole range of world cuisines to choose from! Visit Italy one night, and Asia when the mood takes you. We doubt very much you’ll be homesick but if you are, head to Union Jack’z — an English tavern that not only serves pub favourites but also features live music too. Alternatively, sip on cocktails on the rooftop at the Moroccan-inspired Fez.

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant

Where is it

Located on the historically famous plantation estate, Rose Hall, approximately 15 minutes outside of Montego Bay. Overlooking a pristine white beach with a backdrop of the lush, tropical Blue Mountain ridge and two world class championship golf courses. Transfer time from airport: 15 minutes.

Hotel information

277 rooms and suites. All of which are air-conditioned with furnished terrace or balcony, flat-screen TV, telephone, WiFi access, mini-bar (stocked daily with water, beer, and soft drinks), tea/coffee maker, safe, iron and ironing board, bathrobes, slippers, toiletries, and hairdryer.

Ziva Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Ziva Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Swim-Up Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Butler Junior Suite with additional seating area, separate bathtub and rainfall shower, personal butler and concierge services, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Swim-Up Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanfront Butler Suite with separate living room, personal butler and concierge services, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Club King and Club Double rooms are also available, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

From December 21, 2023 to April 30, 2024 guests who book the Club rooms will receive the following:

  • Private check-in and check-out in an exclusive area
  • Premium in-room mini-bar set-up
  • Exclusive Club access with premium beverages and canapés between 3:00 pm – 6:00 pm at FeZ Bar.

Arrivals from May 1, 2024 onwards, all new bookings will have the following amenities:

  • Private check-in and check-out in an exclusive area
  • Exclusive Club access with premium beverages at the Stirz Lobby Bar between 4:00pm–6:00pm.

Blue Grill at CalypZo (Seafood grill, open for lunch and dinner), ChoiceZ (buffet restaurant serving breakfast, lunch, and dinner), Di Roza (Italian cuisine, open for dinner), FuZion (modern Asian grill, open for dinner), Barefoot JerkZ (Jamaican BBQ eatery). BiteZ (casual cafe serving sweet treats and pastries), Union Jack'Z (English sports bar serving pub food). LagoonZ (swim-up pool bar),  StirZ (piano bar), ShakerZ (open-air bar), Fez (rooftop bar). GrindZ (coffee house). Reservations will be required for some of these restaurants.

Daily activity schedule and regular evening entertainment including live performances, shows and music.

2 outdoor swimming pools and 2 whirlpools. Poolside cabanas*. Zen Spa*. 24-hour fitness centre. Kids' Club. Water sports including kayaking, sailing, snorkelling and diving. Beach volleyball, basketball and cornhole. Dance lessons. Daily fitness classes including yoga, pilates, boot camp, and water aerobics. Teen Club with games room. 2 golf courses*.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge. Gift shop. Complimentary parking. Ziva guests only have access to Ziva properties and its included amenities and facilities.

* Denotes local charge.

Please note: children under the age of 18 years old are not permitted to stay in any swim-up room categories.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4448)
  • Very good (1287)
  • Average (454)
  • Poor (227)
  • Terrible (192)
Image of the Tripadvisor rating Hyatt Ziva Rose Hall Montego Bay Jamaica

May 8, 2025 Donna F

Our family had a fabulous vacation at Hyatt Ziva Rose Hall. Resort is within 20 minutes of Montego Bay airport which is very Important when travelling with small children Accommodations were very clean, beautiful ocean views, variety of delicious food and beverage options morning, noon and night, friendly and professional staff, loved the daily… Read more
Our family had a fabulous vacation at Hyatt Ziva Rose Hall. Resort is within 20 minutes of Montego Bay airport which is very Important when travelling with small children Accommodations were very clean, beautiful ocean views, variety of delicious food and beverage options morning, noon and night, friendly and professional staff, loved the daily activities around the pool, entertainment was a lot of fun for all ages, excellent golf course nearby. Strongly recommend. Read less
Image of the Tripadvisor rating Good, saw the potential for Better.

May 5, 2025 Go42129494567

*wish i could give 3 1/2 stars The property is beautiful and the pools and beaches are absolutely stunning. The staff was also REALLY nice and helpful
Image of the Tripadvisor rating Good Spring Break Experience.

May 4, 2025 Connector03465425146

The overall experience was good. The service was great from our butlers and the pool staff. The Asian Fusion restaurant was our favorite! The entertainment after dinner was one of our favs. Especially when we sat around the fire pit and listened to the live music.
Image of the Tripadvisor rating Paradise!

May 2, 2025 Quest613757

All the rooms have an ocean view and the amenities and the service are exceptional. The property is well maintained, the rooms are lovely, and the service was amazing at all of the restaurants, front desk, concierge. There is a separate Adults side, but both share restaurants. We missed the shuttle on the departure to the airport by 5 minutes,… Read more
All the rooms have an ocean view and the amenities and the service are exceptional. The property is well maintained, the rooms are lovely, and the service was amazing at all of the restaurants, front desk, concierge. There is a separate Adults side, but both share restaurants. We missed the shuttle on the departure to the airport by 5 minutes, but Shaddai at the Front Desk was able to settle everyone down and schedule another that actually meant our stay was an hour longer in this fabulous resort--no one wanted to leave anyway. We are already scheduling another visit! Read less
Image of the Tripadvisor rating Wonderful time

May 1, 2025 335theresep

I love the Hyatt best hotel I stayed so far in Jamaica and I stayed at a lot of them. Will definitely be back with more people. Happy to see old fashion service and values and such class. Happy to see a hotel represented Jamaica as it should be. I bring a couple with us to show them Jamaica for the first time, didn't disappoint. Special shout out… Read more
I love the Hyatt best hotel I stayed so far in Jamaica and I stayed at a lot of them. Will definitely be back with more people. Happy to see old fashion service and values and such class. Happy to see a hotel represented Jamaica as it should be. I bring a couple with us to show them Jamaica for the first time, didn't disappoint. Special shout out to Errol, Rodney, Tajay and Lola Read less