Hyatt Ziva Rose Hall

Montego Bay, Jamaica

Star rating

Ziva Swim-Up Room
Kidz Club
Spa
Ziva Deluxe Resort View Room
Ziva 1-Bedroom Oceanfront Suite
Ziva Room Bathroom
Lobby
Shakerz Bar
The White Witch Golf Course
Lagoonz Swim-Up Bar
Swim Out Room
Barefoot Jerkz
Petit Pariz
Petit Pariz
Fez
A video preview image
Ziva Swim-Up Room
Kidz Club
Spa
Ziva Deluxe Resort View Room
Ziva 1-Bedroom Oceanfront Suite
Ziva Room Bathroom
Lobby
Shakerz Bar
The White Witch Golf Course
Lagoonz Swim-Up Bar
Swim Out Room
Barefoot Jerkz
Petit Pariz
Petit Pariz
Fez

The hotel

The All Inclusive Hyatt Ziva Rose Hall offers a huge range of room options, all with gorgeous views of the surrounding tropical gardens or the ocean. You can even choose a room with direct pool access or upgrade to Club Level for special privileges. Tucked between the mountains and the sea, it’s hailed as a paradise of rest, relaxation and recreation and rightly so! Prepare yourself for 'Service from the Heart!' — a genuine warm Jamaican welcome and service with a smile. For something a little special, head to the spa for a relaxing massage or body wrap. Whilst you do, the kids can play with other youngsters at their very own club, building sandcastles or getting stuck into some arts and crafts. With regards to restaurants, you’ll find plenty on your doorstep — at the Ziva, there’s a whole range of world cuisines to choose from! Visit Italy one night, and Asia when the mood takes you. We doubt very much you’ll be homesick but if you are, head to Union Jack’z — an English tavern that not only serves pub favourites but also features live music too. Alternatively, sip on cocktails on the rooftop at the Moroccan-inspired Fez.

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant

Where is it

Located on the historically famous plantation estate, Rose Hall, approximately 15 minutes outside of Montego Bay. Overlooking a pristine white beach with a backdrop of the lush, tropical Blue Mountain ridge and two world class championship golf courses. Transfer time from airport: 15 minutes.

Hotel information

277 rooms and suites. All of which are air-conditioned with furnished terrace or balcony, flat-screen TV, telephone, WiFi access, mini-bar (stocked daily with water, beer, and soft drinks), tea/coffee maker, safe, iron and ironing board, bathrobes, slippers, toiletries, and hairdryer.

Ziva Rooms with 1 king-size bed and sofa bed or 2 queen beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Ziva Resort View Rooms with 1 king-size bed or 2 queen beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Deluxe Resort View Rooms with 1 king-size bed or 2 queen beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Ocean View Rooms with 1 king-size bed or 2 queen  beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Rooms with 1 king-size bed or 2 queen  beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Swim-Up Rooms with 1 king-size bed or 2 queen beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 queen  beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 queen  beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Butler Junior Suite with additional seating area, separate bathtub and rainfall shower, personal butler and concierge services, 1 king-size bed, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Suite with separate living room, and master bedroom with 1 king-size bed and sofa bed, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Swim-Up Suite with separate living room, and master bedroom with 1 king-size bed and sofa bed, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanfront Butler Suite with separate living room, personal butler and concierge services, and master bedroom with 1 king-size bed and sofa bed, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).


Blue Grill at CalypZo (Seafood grill, open for lunch and dinner), ChoiceZ (buffet restaurant serving breakfast, lunch, and dinner), Di Roza (Italian cuisine, open for dinner), FuZion (modern Asian grill, open for dinner), Barefoot JerkZ (Jamaican BBQ eatery). BiteZ (casual cafe serving sweet treats and pastries), Union Jack'Z (English sports bar serving pub food). LagoonZ (swim-up pool bar),  StirZ (piano bar), ShakerZ (open-air bar), Fez (rooftop bar). GrindZ (coffee house). Reservations will be required for some of these restaurants.

Daily activity schedule and regular evening entertainment including live performances, shows and music.

2 outdoor swimming pools and 2 whirlpools. Poolside cabanas*. Zen Spa*. 24-hour fitness centre. Kids' Club. Water sports including kayaking, sailing, snorkelling and diving. Beach volleyball, basketball and cornhole. Dance lessons. Daily fitness classes including yoga, pilates, boot camp, and water aerobics. Teen Club with games room. 2 golf courses*.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge. Gift shop. Complimentary parking. Ziva guests only have access to Ziva properties and its included amenities and facilities.

* Denotes local charge.

Please note: children under the age of 18 years old are not permitted to stay in any swim-up room categories.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4529)
  • Very good (1309)
  • Average (465)
  • Poor (244)
  • Terrible (201)
Image of the Tripadvisor rating Once Was Enough

Feb 27, 2026 Derrick B

Beautiful place! Breakfasts at the little cafe were all outstanding, as was the grill near the pool. That’s about all it had to offer that I can speak positively on. Dinner and buffet was not so great. Staff everywhere not very friendly. The official “You cannot reserve poolside seating” rule is a joke, the staff still reserves them for people. I… Read more
Beautiful place! Breakfasts at the little cafe were all outstanding, as was the grill near the pool. That’s about all it had to offer that I can speak positively on. Dinner and buffet was not so great. Staff everywhere not very friendly. The official “You cannot reserve poolside seating” rule is a joke, the staff still reserves them for people. I would not go back, I have had much better experiences elsewhere. Read less
Image of the Tripadvisor rating Hurricane Melissa 2025

Nov 9, 2025 Curious37543913137

I unfortunately was victim of Hurricane Melissa and spent my vacation as well as many extended days in Hyatt Ziva Rose Hall. Although I was not able to enjoy my vacation to its full potential due to the weather circumstances, I wouldn't have chosen a better hotel to stay at during those difficult times. Words would not be able to describe the… Read more
I unfortunately was victim of Hurricane Melissa and spent my vacation as well as many extended days in Hyatt Ziva Rose Hall. Although I was not able to enjoy my vacation to its full potential due to the weather circumstances, I wouldn't have chosen a better hotel to stay at during those difficult times. Words would not be able to describe the gratitude and how appreciative I am for the entire team that took care of us. From the staff, to the manager (Keneve), and the GM Adrian. They were very attentive and gave it their all despite the circumstances. Amazing people, amazing food, amazing entertainment, and a beautiful establishment. Had things been different, I know this would have been the ultimate vacation. I hope that sooner rather than later Jamaica continues to restore and flourish into the beautiful country that it is. #onelove Read less
Image of the Tripadvisor rating Amazing Experience!

Nov 8, 2025 Icequeen1003

WOW! Where do I start, I can't possibly write enough that does it justice. First off we stayed here during hurricane Melissa and let me tell you the staff were beyond incredible, from the moment we arrived to the moment we left. We have travelled to many places and never received such service. I would like to make a special mention of Adrian… Read more
WOW! Where do I start, I can't possibly write enough that does it justice. First off we stayed here during hurricane Melissa and let me tell you the staff were beyond incredible, from the moment we arrived to the moment we left. We have travelled to many places and never received such service. I would like to make a special mention of Adrian Whitehead the general manager and I hope this gets to him as I could not find an email for him. He made us feel safe and that his staff and his customers were his number 1 priority. We watched him talking to everyone making sure we had plenty of food and drink, even got the staff to send bags filled with food to our rooms until the storm passed. He answered everyones questions with calmness and attentiveness. He had meetings twice a day leading up to the hurricane and after. I am still amazed by him and all his staff and he should be very proud of what he did for everyone who stayed here. So on that note with all my heart THANK YOU!!! I can't write everything as this would be a novel so I'd like to thank all the wonderful staff we met with always smiling faces despite the devastion they are facing. This was our first time to Jamaica and I can assure you this won't be the last. Until our next adventure we will see you again Hyatt Ziva Rose Hall JAMAICA! Read less
Image of the Tripadvisor rating Great Solo Vacation

Oct 24, 2025 Althea G Kingston, Jamaica

Great facilities and wonderful and peaceful environment. The room was comfortable and I loved the bathroom. The food in the restaurants was good and they have several coffee shops and bars across the property. They have a great gym with all the equipment you need. Overall a great experience.
Image of the Tripadvisor rating Perfect for us!

Oct 22, 2025 Sharon H

Place is 5 star when it comes to the service. Staff is so kind, friendly and so attentive. I have never seen a staff work so hard! The people made this vacation amazing for myself and my husband. It was my husbands milestone birthday. Staff went above and beyond to make our stay welcoming. Comfy and clean room. Housekeeping also 5 stars Bars and… Read more
Place is 5 star when it comes to the service. Staff is so kind, friendly and so attentive. I have never seen a staff work so hard! The people made this vacation amazing for myself and my husband. It was my husbands milestone birthday. Staff went above and beyond to make our stay welcoming. Comfy and clean room. Housekeeping also 5 stars Bars and severs- 5 stars Coffee going all day in little cafe in lobby Options for buffet breakfast were great. Lunch options were perfect, can choose to enjoy the jerk hut or the Calypso grill which were also great while enjoying the pool area or the beach. Beach area was beautiful and immaculate. Pool was clean and there is tons of options for chairs and shaded areas. Clean towels always available at pool. Overall this place was just perfect for us and we intend to return to Ziva Jamaica is beautiful. Read less