An outstanding resort with top of the line service
May 8, 2025 Adventure39390798926 Roanoke, Texas
I don't know where to even begin to state the wonderful time that we had 2 weeks ago at the Jewel Grande. Every single person that works there goes out of their way to make sure that every moment of every day is a day spent in paradise.
Food--We ate at every restaurant. Although we wanted to always try the desserts, at the end of each meal we…
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I don't know where to even begin to state the wonderful time that we had 2 weeks ago at the Jewel Grande. Every single person that works there goes out of their way to make sure that every moment of every day is a day spent in paradise.
Food--We ate at every restaurant. Although we wanted to always try the desserts, at the end of each meal we were always too full and had to forgo the treat.
Here is our take on the food:
Moonstone (Italian)-Had the risotto and snapper. Both very good.
Pierside (Asian)--We were lucky enough to dine here twice--one in the ala carte side and the other at the hibachi (need reservations for this--Book as soon as you arrive). The ala carte was great, but the hibachi was amazing. Couldn't finish all that was made. The entertainment of the server was spectacular. He made it a lot of fun.
Orchids (Buffet)--Had breakfast here each morning, one lunch and one dinner. All of the food is hot and flavorful.
Waves (International)--The most classy of restaurants. Food was great. Probably one of our favorites (outside of the hibachi).
The Sugar Cane--A great place for a quick coffee, smoothie and small bites.
JERK CHICKEN ON THE BEACH (served every day beginning at 11:30)--The BEST jerk chicken ever. We could not get enough of it. Had it everyday around 2:00. Get the extra sauce and bun served with it. Don't forget to take some of his napkins as you will need them :-)
Bars: (When you read about heavy pours, they are not kidding).
The Lobby Bar--The best bar. See Gary and you can't go wrong.
Swim up bar--We only went once, but it was good as well.
Overall:
We did not do any of the activities. We did do the catamaran and it was a blast. Bring towels only if you plan to snorkel (included).
Only downside for us (may not be an issue for you):
I will caution that there are a LOT of stairs in the resort. We were in building A and there is nothing in building A except rooms. Building B and C (the newest building) have bars and restaurants. There was nowhere we could go that did not involve climbing several flights of stairs.
The beach is great. It could be just the time of the year that we went (late April), but very little seaweed (staff pulled out what they are able to each morning to get rid of it). Large area to swim or get some sun.
We would go back to this resort in a heartbeat. The main thing that makes this place so amazing is the staff. They could not be any more sweet or friendly than they were.
Bring some singles and 5s as you will want to give tips often for the service that you receive.
Before we left, we looked at the weather for the 7 days that we would be there. It showed 80% rain each day and we were panicked. It turns out it only rained 2 times and both were at night when we were asleep. Bring lots of sunscreen. You will need it. Put it on right away as the Jamaican sun will burn you quickly. (And if you have to buy it there, be prepared to spend $32 for one can).
Overall, a 5 out of 5 for the resort and a 10 out of 5 for the staff.
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