Long Beach, Mauritius

It was an excellent experience at Long Beach Hotel. Thank you for welcoming our Special Needs students from Ashfield Grammar School. Very friendly staff stephanie, clarissa, vishwanee, kissoon from kids club, annic, arthi, praveen, Jeff the chef, nathalie and some others members also, great welcoming and care for the kids. Thank you for the delicious food that was unexpected. Thank you for the biodiversity trail, marine discovery and beekeeping, sustainable activities. From Miss Atisha, Miss Annabelle and Mr Jeff from Ashfield Grammar School Read less

We came here with students for an educational outing with the marine biologist. We did biodiversity journey and marine discovery. It was a great sustainability experience for everyone. Thank you Kissoon, Stephanie, Vishwanee, Clarissa, Annick, Arthi, Praveen, Chef Jeff, Nathalie, Jovani. Thank you whole team for welcome and such a nice time at the hotel. Read less

We stayed here for a couple of weeks at the beginning of September to celebrate our 50th Wedding anniversary, and we are so glad we did, what a fantastic hotel. There are so many positives about this hotel, how clean it is, the beautifully kept gardens, the food in the various restaurants, but what we think made it for us was the wonderful staff, each and everyone would go that bit extra to make sure everything is ok with your stay. We want to especially mention Samia, whether it was breakfast or lunch she was fantastic, also special mentions must go to Anatstasia, Shannon, Raj, and Valerie. Unfortunately the weather wasn’t at its best but it didn’t spoil our enjoyment, and if we do go back it will be in November or December Well done and thank you to all of you at Long beach Read less

A long one but hopefully covering everything!! The hotel was fantastic overall and we had a fabulous stay! A few points let the hotel down hence the 4* rather than 5! Staff were friendly on the whole- except a couple of staff who were seen kicking and throwing a rock at the stray dogs who roamed about the site. Once raised with management this staff member was not seen again and we were assured training would happen to stop this happening again. The dogs on site are overall quite friendly but understandably quite shy till they recognise you, then they want to be your best friend and one even tried sitting on my lap- the most beautiful brown and black girl! If you don’t like dogs just tell them no and they go away. Staff round the pool were friendly and bought us drinks- although these could take 30-45 minutes some days other days came within 10 mins!. We never really struggled to get a sunbed by the pool, the adult pool was always packed though. There was always a spot on the beach if we couldn’t find one by the pool. Le Marche Restaurant staff were friendly and the restaurant was super clean and not your average all inclusive messy buffet. The drinks however left a lot to be desired, at times we asked in excess of 3 times for the same drinks round only for them to not come. A better system is needed for serving drinks and seating guests as one morning we had 2 members of staff trying to find us a table and then we will waited 10 minutes to be asked if we wanted coffee!! Staff in the al a carte restaurants were slightly better. Tides was fantastic at both lunch and dinner and can be booked daily if you wanted! drinks were sometimes a little wait there but not as bad as le Marche or sapori. Tides food is good sized portions and everything we tried was amazing! Sapori was really tasty food but again disorganisation of the staff let it down massively. One day it took nearly an hour to have an antipasti starter and pasta main! And we had to request drinks several times for them to be served. Chopsticks seemed to suffer from the same disorganisation, several times we were asked if we wanted wine topped up/more water and each time we were left without for quite a while. The food however was fantastic and super tasty! Hasu was fantastic- we dined there and had the share platter between 3 adults as a starter then 3 of the mains (the beef/chicken/lamb and one portion of rice). All were extremely tasty and beautifully served. The cost when we worked it out was actually considerably less than say chopsticks (£120 in hasu compared to over £300 in chopsticks had we not of been all inclusive!) definitely worth a visit if you like fish/sushi! Shores was the main entertainment venue in the piazza, however after 8pm there were never any tables. Whilst the piazza is beautiful as it is when it is windy or raining sitting around the outside of the bar is a no go! More seats around the piazza would be greatly welcomed. The music can however be extremely loud! Although the singers and bands were all great. We did however realise that the tides bar is also open till 10pm and the atmosphere there was more chilled and relaxed and service was much quicker for drinks as there were less people there! Check in was relatively smooth- there was about 7 groups checking in at the same time but we were seated and bought a cold flannel and a drink whilst we waited then shown to our room by the staff whilst our bags were taken ahead. Check out was easy and quick and we were able to get a meal for lunch and drinks till 3pm at no extra cost. They have a departure area with showers and towels/shower gel/hair dryers etc which was super useful- although very busy the day we left but still able to get sorted. The beach was stunning as was the adult pool, both of these you had a button on the umbrella to request drink service but the time we used it it took about 20 mins for them to take an order then about 25 for the drink to come! Hotel was clean on the whole, pool could do with a bit of updating- the mastic man came to replace some tiles but this was quite messily left although impressive to be free diving down to do it. Rooms were clean on the whole and the housekeeping staff were friendly and popped by of an evening to check if we needed the room refreshing. We were in rooms 149 & 152 which were the premium rooms, the beds were super comfy, the mini bar was refilled daily as well as new water bottles - ambient and cold. Included on the AI was fizzy pear juice, phoenix beer, apple juice, milk, chocolate, nuts and cereal/protein bars. There was Ample wardrobe space and a bath shower and toilet all separate and a double sink. Only comment on cleanliness was the bed sheets had tea stains on them when we arrived which was a bit disappointing but after 24hrs being awake we couldn’t be bothered to get this changed and they were changed the next day without us asking. The grounds of the hotel were well kept and swept constantly, the nature walk with the lovely marine biologist (apologies can’t remember her name!) was very interesting, but it possibly could be a little quicker when no children. The glass bottom boat with her was also really interesting and worth doing. The snorkel trip was great also! All of these included for all guests! We also did parasailing through the boat house which was around £50 for 2 people, even though we needed to go separate due to being a bit to heavy together. This was a lot of fun and highly recommended! We did the Wednesday E-bike tour to Flacq market with Kenny who was super friendly and stopped at various points to explain about lots of different things like tamarin, sugar cane and mangos! Thank you Kenny for a lovely afternoon! Other than this we didn’t use the gym or lengths pool but it looked clean and tidy! The aqua at 11am with Tony was super fun as well! Gets you moving and wakes you up! The spa was very clean and beautiful, we all had a massage- myself and my partner the Mauritian massage and my MIL a hot stone. I had the 90 min massage and would highly recommend it! I can’t remember any of our therapists names but they were all amazing and helped us to feel super relaxed!! Only down side was myself and my partner weren’t able to have a massage at the same time, which would’ve been even nicer! We didn’t book trips through the rep (summertimes for BA) as we found them a lot more expensive than Viator/get your guide. We booked horse riding direct with Legasea Stables and the hotel arranged us a taxi for 5;30am which was a good price and on time to take us. We never left the hotel on foot so can’t comment on the location walking wise but it was a good point to explore the north of the country and not too windy despite being the end of the winter! Overall we would return to long beach & Mauritius thank you! Read less