Pineapple Beach Club

Back down to Earth after a wonderful holiday at Pineapple Beach. To get the con out of the way, as they were very few, the late afternoon/early evening check in wasn't the best or the most welcoming. Told to check in by QR code, then had to sign a form. We were given freshen-up towels and a rum punch. Taken to our room by a very friendly, informative guy who pointed out places in the resort as we walked past. We had waterfront room 530, top floor of a 2 storey building. The room was lovely. Recently refurbished. Very comfortable, large beds. I have included pics of refurbished bathroom as I had been searching for 3 months prior to our trip to find one, so promised myself I'd upload some on my return. Room has a fridge, kettle and towards the end of our stay, we acquired a coffee machine. Coffee bags were provided along with tea and milk. No water. The hairdryer was a problem in that it wasn't attached to wall in bathroom, maybe they haven't got round to it yet, so very difficult to use. I did ask at guest services if a regular hand held hairdryer was available but nothing came of that request. Jermy who looked after our room was a ray of sunshine and kept our room perfect. Food and bars: We couldn't complain at all. The open air buffet with its beautiful tropical beach view was a pleasure to dine in, both during the day and at night. Never had to wait more than a couple of minutes for a table. Attentive, friendly staff and always a good selection of well cooked food, nicely presented, with various international themes. Alternate weeks there is a street food party one night, and a beach party the week after. The beach party was so well done, with live music and BBQ food as well as all the usual accompaniments. The staff must have worked so hard to put it all together. Very impressed. Drinks: the wine wasn't the best, but we tried them all and settled on the least worse: white Chardonnay and a red Cabernet Sauvignon. We could have paid extra for premium wine but we managed ok. The main lounge/pool bar was excellent. Very obliging and efficient, nothing too much trouble. We tried a wide range of cocktails, as strong as you like. They made a mean Negroni. A self service iced water station got lots of use. The speciality restaurants were fine. No problem getting a table if you book during the day. The Italian was ok for a change, but cold with air con. Pineapple grill was fine; ask for a table on the balcony. It was nice to get served instead of buffet. We didn't try the steakhouse. The Outhouse up the hill serves ribs and chicken etc at lunchtime. Salad is served to you. It was ok; good for getting a bit of exercise up the hill. Beers and soft drinks available. The coffee shop had the hottest coffee I've ever had. No decaf apart from instant. They had nice pastries and cakes, plus yogurt parfait and fruit bowls. Snack bar near pool was very popular for burgers, chips, nachos, fish and chips etc. We only tried the nachos (already eating far too much) which were good. Pickleball courts were busy, never saw anyone on the tennis courts during the day. Gym is up a hill, good workout just getting there. Pool aerobics was well attended. Entertainment was usual stuff, with quizzes and karaoke, bands and singers. Roh-Roh made us laugh so much, especially when they were putting up the outdoor inflatable screen for Super Bowl. Sun loungers are plentiful. We didn't witness lots of chair hogs and clean beach towels were available to pick up throughout the day. There was a towel rail on the room balcony if you wanted to reuse your beach towels. Out and about: the hotel is secluded but we knew that. We walked to devil's bridge which was around a 3 mile round trip - far enough in that heat. We had a car, arranged for us by guest services £75 all in, inc insurance. We had the car for 24 hours. I think we saw all there was to see. We went to Shirley Heights, Nelson's dockyard, Jolly beach and Jolly harbour, Dickenson Bay and viewed the most amazing beaches just at the side of the roads we drove on. We used the hotel's taxi bus to St. John's. $50 US. 3 hours there was enough to have a good look round the cruise port and town, and have a drink. We loved our tropical waterside room but all of the rooms looked really well done. Garden rooms, beach view rooms and the rooms round the quiet turtle pool, we would gladly stay in any of them. All in all we had a great time, talked to lots of different people and simply relaxed into it. The staff are fantastic overall. We requested a complimentary courtesy room for our last day. No problem, but take your own shower gel - no toiletries in courtesy rooms. Towels are provided. Our only complaint on checking out was the noise of the leaf blower. Check out lady agreed. The gardens are beautifully maintained but that guy seemed to follow us wherever we chose to sit. Thank you Pineapple Beach. Read less

First impressions are very good. A colonial style hotel with a wonderful beach and a Caribbean blue sea ( though it’s actually the Atlantic).  The standard rooms are adequate though in need of some refurbishment. Facilities include free kayaks and catamarans, two artificial turf tennis courts and six pickle all courts. There are plenty of sun beds but sadly no cushions which was disappointing. The food is fine though nothing special. Yogurts and bananas seemed in short supply most mornings. The staff are extremely helpful and special mentions for the manager, Donna, who went out of her way to assist me on two occasions, Barbara our cleaner and Ronette in the restaurant .Everyone seems to work hard for the guests enjoyment. The downside to this hotel is that there are no local towns or villages to walk to and there is no local bus service so you are pretty much stuck unless you take day trips, which we did.  The evening entertainment is awful, like something out of “Hi de Hi” for those of you with long memories. Coming from the UK, this was our most expensive two week holiday ever and I expected far, far more than this cheap rubbish. A beach barbecue was organised one evening and again the staff worked very hard but it was awful - long queues for food that kept running out and no bar waiter service at your table.  At the bar, there are no peanuts or crisps available which I thought was mean. The hotel is popular with both Americans and Canadians who come for around five days but unfortunately quite a few of them are loud  - they don’t talk to each other, they shout. They also seem to  have forgotten how to say “ please” and insist on playing music in the quiet zone of the beach despite complaints from other guests. Was it worth the £10k for the two of us, no. Would I return - no. Read less

We are currently still here Feb 15th. We’re on our second week. We have been here 5 times. This placed has improved so much even since last year. They clean the rooms every day now, last year it was every second day. The food is better and the service is spectacular. Joanna at the omelet station is wonderful . All of the servers have been fantastic. Still loving the coffee shop. They are friendly and amazing. So are the desserts! Please try the lobster thermidor. There’s a charge but it is amazing. We have an ocean view room this time and it is amazing although a bit of a walk. We have done most of the rooms in our 5 years here but this room is the best. 921. Quiet and a great view. The only reason I am giving it a 4 instead of a 5 is the other guests at the resort. Loud obnoxious guests from a certain country who feel they can annex the beach/pool and all of the chairs, and play their terrible music at full blast. Although this is not the fault of the resort I feel that security could at the very least tell them to shut off the speakers. There are signs everywhere indicating that you should be quiet so I don’t know why they can’t tell them to turn off the music. This is not Cancun. We don’t want to hear your crappy music we want to hear the ocean. Besides that, we still love this place and all of the people that work here. They manage to always smile even though I’m sure it is sometimes difficult. Read less

Fabulous holiday with our two adult sons celebrating my 60th birthday. The staff made our holiday - so genuine and friendly. The buffet was great with Jo-Ann on the egg station, always greeting us with a big smile and Jasper being our favourite waiter. Our favourite restaurant was the Italian and the service and food were fantastic. We had two Ocean Review rooms which were roomy and had great views. Room 834 could do with blackout blinds as we awoke pretty early every morning but other than that it was perfect. The rooms were cleaned every day and were immaculate. Kevin B head of security was super nice - very passionate about the security of the hotel and all the guests - he also made time for a friendly chat. The beach was amazing with swimming and snorkelling. We fed the fish every morning at the far end of the beach. There were lots of activities if you wanted to take part and Anne-Marie and Quan were amazing in the entertainment team - so talented and professional our two sons thought they were great. The White Party on the beach was incredible so much work for the hotel but the highlight of the trip. The coffee shop ladies were so funny and welcoming we loved going in there - they were always laughing and happy - I wish I could remember their names so that I could mention them. We will definitely return to Pineapple Beach Club. Donna the manager also deserves a mention - she was always around and very friendly. Read less