Sandals Grande Antigua Resort and Spa

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373 rooms and suites within 2 villages. All with air-conditioning, ceiling fan, satellite TV, complimentary WiFi access, coffee/tea maker, amenity kit, safe, iron and ironing board, hairdryer and 1 king-size bed. Caribbean Deluxe are located in one-storey cottages in the tropical gardens of the Caribbean Village, with a walkout entry garden patio.

All Inclusive of: Sandals resorts are Luxury Included®; from deluxe accommodation, fine dining, unlimited premium-brand drinks, transfers, tips and taxes, to a huge range of sports facilities and entertainment — it's all included!

Caribbean Village:

Caribbean Deluxe Rooms are located in one-storey Cottages in the tropical garden of the Caribbean Village, complete with private patio.

Caribbean Premium are located on the ground floor, with private patio overlooking the gardens and main pool.

Caribbean Honeymoon Grande Luxe Poolside Rooms are located on the ground and first floors, and have a private balcony or patio offering pool and garden views.

Caribbean Honeymoon Grande Luxe Poolside Walkout Rooms are located on the ground floor and feature a private patio opening out onto a quiet cottage pool and gardens.

Sunset Bluff Poolside Club level Rooms are large rooms offering panoramic views of the gardens or the pool.

Sunset Bluff Luxury Poolside Walkout Club Level Rooms are located on the ground floor with walkout access to the resort's pool.

Caribbean Club Level Veranda Suites are located on the second floor of the Paton and Ixoria buildings, with garden views from an oversized private balcony.

Caribbean Walkout Club Level Veranda Suites are located on the ground floor, and have private patio with views of the gardens and direct walkout access.

Caribbean Honeymoon Beachfront Grande Luxe Club Level Rooms are located on the second floor and overlook the northern edge of Dickenson Bay.

Caribbean Honeymoon Beachfront Grande Luxe Walkout Club Level Rooms are on the ground floor with walkout patio directly onto the beach and pool, and complete with views of Dickenson Bay.

Caribbean Honeymoon Seaside Butler Suites are expansive suites located on the ground and first floors with garden views, bedroom and living area incorporated in one area. The bathroom comes complete with whirlpool tub and overhead rain shower and double vanity.

Caribbean Honeymoon Beachfront Butler Suites are located on the ground and first floors, with views over Dickenson Bay from the patio or balcony. The bathroom comes complete with whirlpool tub, overhead rain shower and double vanity.

Caribbean Beachfront Butler Rondovals are located just steps from the beach, and are individual circular buildings with cone-shaped roofs and patios with ocean and beach views. These suites also feature a bathroom with a bathtub/shower combination and marble vanities.

Caribbean Honeymoon Butler Rondoval with Private Pool Sanctuary are in individual circular buildings with cone-shaped roofs, and feature a private plunge pool. These suites also feature a bathroom with a bathtub/shower combination and marble vanities.

Mediterranean Village:

Mediterranean Club Level Suites are located on the ground level and 1st floors, and feature either a private patio or balcony with garden views, and bathroom with walk-in rain shower and separate whirlpool tub.

Mediterranean Walkout Club Level Suites are as above but located on the ground floors with walkout patio out to the gardens.

Mediterranean Honeymoon Oceanview Club Level Suites feature a private balcony overlooking Dickenson Bay, the Mediterranean Village pool and the gardens. The bathroom comes complete with his and hers vanities, a whirlpool tub and separate walk-in rain shower.

Mediterranean Oceanview Grande Luxe Club Level Suites are large suites with private balcony or patio with ocean and beach views. The bathroom comes complete with his and hers vanities, a whirlpool tub and separate walk-in rain shower.

Mediterranean Honeymoon Romeo and Juliet Oceanview Penthouse One-Bedroom Butler Suites are located on the top floors, with panoramic views of Dickenson Bay, the gardens and pool from the oversized balcony. These suites also feature a living area, and bathroom with marble wash basins, a Roman whirlpool tub and separate walk-in overhead rain shower.

Mediterranean Oceanview Penthouse One-Bedroom Butler Suites boast spectacular views of Dickenson Bay from the oversized balcony. These suites also feature a separate living room, and bathroom with two marble wash basins, a Roman whirlpool tub and separate walk-in overhead rain shower.

Mediterranean One-Bedroom Butler Villa Suite with Private Pool Sanctuary have views over Dickenson Bay from the private patio, which comes complete with plunge pool and whirlpool. These suites also feature views of the private pool from the bedroom, and a bathroom with a Roman whirlpool tub, separate walk-in overhead rain shower and two marble wash basins.

Club Sandals Service:

Dedicated Club Sandals Lounge accessible 24-hours with Club Sandals concierge available 8:00am-10:00pm daily to assist with excursions, restaurant reservations, spa bookings and anything else you may need.
Preferred Club Sandals Lounge check-in with chilled towel and Champagne upon arrival.
Weekly hosted activities such a cocktail parties, martini evenings, wine tasting and snorkelling.
In-room stocked mini-bar with a selection of spirits, beer and wine as well as soft drinks, juices and water.
Room service available from 7:00am-10:00pm daily.

Sandals Butler Elite Service:

Providing you with uncompromising attention of a personal butler trained to the highest standards. Beginning with lemongrass-scented hand towels, welcome cocktails and culinary treats upon arrival, a private resort orientation and a luggage unpacking service you will then be supplied with a personal mobile phone to reach your Butler when needed. Your wish is their command! In addition, butler guests will also have 24-hour room service and access to all the Club Sandals amenities and weekly activities.

High expectation, but the most problematic vacation instead

Jan 11, 2026 Nataliya K

My review will be divided into the good and the bad experiences. First, let's between with the positives: great restaurants, excellent food (doesn't matter if it's breakfast, lunch, dinner, or snacks), the wait time is minimum when being seated, rooms are clean, beach and bar service are fantastic. Now for the negatives... Let me start by saying this is my fifth time staying in a Sandals resort and my third time specifically in Sandals Grande Antigua. Booking my vacation through Sandals as a Sapphire member, I was promised a corresponding level of service. Upon arrival, the airport representatives greeted us acknowledging our Sapphire status and we were escorted to the Club Members Lounge at the hotel. However, apparently, the Sandals Grande workers checking us in explained that it did not matter our Member Status, what mattered was what room we reserved. The two rooms I had reserved were Honeymoon Luxury with Poolside View, yet we ended up in the Caribbean Beachfront Village in the most outdated building next to the tennis courts (Building 5). Thus, we were considered non-members, promptly asked to leave the Lounge and were escorted to the main lobby to complete our check-in completely disregarding my Sapphire Status. At 3:30pm, we were told our room was not yet ready even though check-in began at 3pm. When I asked the front desk as for a reason for the delay, they said that they just couldn't get the previous occupants out of the room in time to clean it up for us. When I asked for an approximation when it would be ready, they confessed they did not know--they could not even approximate. At this point I asked to be connected with Customer Relations Manager, Julianne, and she was the only person who apologized and attempted to remedy the situation. She is a true manager in every sense. It seemed that she escalated the issue and the room was ready by 5pm. At this point, let me skip ahead a little and mention that we had limited to no internet reception in both rooms. When we contacted technical support, we were advised to buy premium service for $79.99 for the week to have better service. However, this did not help--we could not even check our emails. We called the front desk again and were advised to go onto the balcony or to switch to another room (which was not possible due to lack of availability)! Can you even imagine having 5.5 Mbps in 2026!? So we cancelled the service and just dealt with it. Can I mention as well that the bathrooms didn't even have an outlet for the hairdryer provided by the hotel? I had to take it with me and use it at the desk next to my bed--the only place with a useable outlet and mirror. I already wrote a lot. Just to summarize, this was the most problematic vacation I have had in the last ten years. I just want to express again my thanks to Julianne(Manager) who had followed up and attempted to make our stay more enjoyable and Masadei (Lobby Front desk) who was always there for us. So, please try to stay away from Building 5. Maybe I am ready to switch from Sandals to another chain. Read less

Jason the Chef at Kimonos Japanese Restaurant

Jan 10, 2026 Explorer42712617361

Kimonos Japanese restaurant at the resort, our chef was Jason he was such good fun and entertaining and his cooking was amazing. The food was delicious and perfectly cooked. First time here would definitely go back and recommend.

Lovely resort and beach but service could be improved

Jan 8, 2026 Daydreamer999 Exmouth, United Kingdom

We have visited 4 other Sandals and chose this as our next stay. Whilst the beach and resort were beautiful and we enjoyed the range of restaurants, bars and facilities I have to say that overall we were disappointed with the service - particularly from the bar staff. It’s not that the actual service was bad but just that there was little ‘service with a smile’. People were doing their jobs but it felt formulaic and ‘going through the motions’, very few smiled or made an effort to ask us about our day for example. The big exception was Marcia in the Guest Relations office who was friendly, chatty, really helpful and personable. Also the water sports staff were great on our daily snorkelling trips. Ironically, the local vendors on the beach were also very friendly and chatty. Marilyn was such a lovely lady and said hello to us every day after we met her, she was such a dear. The entertainment was great on resort - especially the fire eaters and entertainers on Antigua day which was an amazing evening. The pool and beach drinks service was not very frequent and we probably received 1-2 drinks throughout a whole day from them so we generally walked to the bar ourselves. The resort need to look into their sun bed policy as people were reserving beds from about 5.30am and they were getting all booked from about 7am. Many of the beds weren’t being used - we saw one pair that were reserved with towels then not being used until after lunch. Our room had an incredible view of the beach with sunsets each night. We have had a butler previously but didn’t book one this time and really didn’t feel we needed one. The resort is very well laid out, very clean and beautiful. The beach is also fabulous. We have recently been to Secrets and this probably highlighted the difference in the service from the staff. Some of them just need to smile more here and it would make all the difference. We still had a wonderful time and would visit Sandals again. Read less

3rd great visit

Jan 7, 2026 Angela B dorset

3rd visit to this lovely hotel and first time at Christmas. As always food and staff were fantastic especially bar staff Sheena, Janeil and Jeemangee (spelt wrong sorry) and Celia still rum punch queen, Ursula in the piano bar and a special thank you to Charmanthia. The Christmas Day parade was fun. Only a couple of negatives the beach has got very very busy with cruise ship visitors due in part I think because of the water taxis that come from St John’s, and they did tend to invade our beach bed space. AND one issue with a butler who literally pushed us out of the way to get to the last table for 2 at the beach restaurant!!! We did report him and was assured it was dealt with. It is still annoying that the butlers can book tables at the non booking restaurants but I guess this will not change. Some past reviews comment on miserable staff, we did not encounter a single one, if you smile, say hello and please and thank you, you get rewarded. Hopefully will be back for a 4th visit at some point Read less

Love Kimonos!

Jan 7, 2026 katia n

Wonderful experience at Kimonos! Our server Chad was attentive, kind, and truly on top of everything — he even made sure my drink was exactly how I liked it (and I’m a slow sipper). Our chef Teddy Bear (only for the ladies 😉) was absolutely hilarious and incredibly generous with the portions. The food was plentiful, delicious, and cooked perfectly. Amazing service, great energy, and a memorable meal all around. Highly recommend Kimonos, Chad and Teddy Bear. We will certainly be eating here again while on our trip! Read less

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