Sandals Montego Bay

Montego Bay, Jamaica

Star rating

The hotel

Built in an island style, the resort seems to blend in wonderfully with its environment. Situated on a long stretch of white sand beach you can spend endless hours indulging in water sports or simply lying back with a good book. For absolute privacy, choose one of the Beachfront Hideaway Butler Villas, set on a quiet stretch, just steps away from the white-sand beach. Enjoy five Star Global Gourmet™ dining options, and on top of those you can sample the eateries and facilities of the neighbouring Sandals resorts. With popular entertainment choices, including beach parties and cabaret nights, Sandals Montego Bay is one of Sandals' liveliest resorts, attracting a younger crowd.

Amenities

  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Water Skiing
  • Windsurfing
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access

Where is it

In Montego Bay, 90-minutes away from Ocho Rios and its world famous Dunn's River Falls. Transfer time from Montego Bay airport: 5 minutes (please note there is some aircraft noise).

Hotel information

272 rooms and suites. All have air-conditioning, satellite TV, complimentary WiFi access, telephone, coffee maker, mini-bar with soft drinks, wines and beers, safety deposit box, iron and board, amenity kit and hairdryer. All sleep maximum 2 adults and have 1 king-size bed. Caribbean Deluxe are located on the first floor of the Oleander building and ground floor of Cottage 8, with views of the pool and tropical gardens.

All Inclusive of: Sandals resorts are Luxury Included®; from deluxe accommodation, fine dining, unlimited premium-brand drinks, transfers, tips and taxes, to a huge range of sports facilities and entertainment - its all included!

Honeymoon Hideaway Premium are located on the ground floor of Cottage 14 with views of the resort's gardens, ideally located just steps away from the beach.

Crystal Lagoon Honeymoon Oceanview Luxury Room with Balcony Tranquility Soaking Tub are located in a prime location on the first and second floors of the Seagrapes building. These rooms have a spa-inspired bathroom with a spacious walk-in shower, and a Tranquility Soaking Tub for two on the balcony.

Beachfront Honeymoon Club Level Junior Suites are located on the upper floor of cottage 12, with views of the beach and ocean from the balcony. Some of these suites have a whirlpool tub and shower in one, and others have just a bath tub.

Crystal Lagoon Swim-up One Bedroom Butler Suite with Patio Tranquility Soaking Tub have a spacious balcony complete with Tranquility Soaking Tub for two, a bistro dining set and views of the pool and gardens, a separate living room, and a spa-style bathroom with large walk-in shower. These suites include Sandals Butler Service.

Beachfront Honeymoon Walkout Club Level Junior Suites are located on the ground floor of Cottage 12, and have views of the beach and ocean from the large patio, and a whirlpool bath tub with shower. These rooms include Club Sandals service.

Oceanfront Honeymoon Club Level Room with Balcony Tranquility Soaking Tub are newly renovated rooms on the first floor of the Almonds building, with ocean views from the balcony, which boasts a Tranquility Soaking Tub for two. These suites also feature a spa-style bathroom with overhead rain shower. These rooms include Club Sandals service.

Oceanfront Honeymoon Walkout Club Level Room with Balcony Tranquility Soaking Tub are as above, but located on the ground floor with walkout access to the hotel grounds leading to the beach. These rooms include Club Sandals service.

Oceanfront Penthouse Club Level Junior Suite with Balcony Tranquility Soaking Tub are newly renovated suites located on the penthouse floor of the Almonds building, with ocean views from the balcony, which boasts a Tranquility Soaking Tub for two. These suites are open plan, and have a spa-style bathroom with a walk-in overhead rain shower. These rooms include Club Sandals service.

Beachfront Grande Luxe Club Level Junior Suite with Tranquility Soaking Tub overlook the beach, and feature wall-to-wall glass doors opening out to the balcony with Tranquility Soaking Tub for two. These suites also have a spa-style bathroom with an overhead rain shower. These rooms include Club Sandals service.

Beachfront Honeymoon Walkout Club Elite Junior Suite with Patio Tranquility Soaking Tub are as above, but are located on the ground floor with direct walkout access to the beach. These rooms include Club Sandals service.

Beachfront Oversized Butler Villa Suites are located directly on the beach, either on the upper level with balcony, or ground level with patio. These suites feature an open-plan living/bedroom design, and bathroom with marble bath. These suites include Sandals Butler Service.

Crystal Lagoon Swim-up Club Elite Luxury Room with Patio Tranquility Soaking Tub have direct access to the resort's Crystal Lagoon pool from the patio, which also boasts a Tranquility Soaking Tub for two. These rooms include Club Sandals service.

Crystal Lagoon Honeymoon Oceanview One Bedroom Butler Suite with Balcony Tranquility Soaking Tub feature glass doors opening up to a spacious balcony complete with a Tranquility Soaking Tub for two. These suites have a separate living room, and a spa-style bathroom with large walk-in shower. These suites include Sandals Butler Service.

Beachfront One Bedroom Butler Villa Suites are located directly on the beach, and feature bathroom with both a shower and a whirlpool, and a separate living room. These suites include Sandals Butler Service.

Beachfront Royal Butler Villa Suites are located directly on the beach, either on the upper level with a balcony or ground level with a patio. These suites feature an expansive living area, and a marble bathroom with a Roman bath tub and separate walk-in shower. These suites include Sandals Butler Service.

Beachfront One Bedroom Butler Suite with Tranquillity Soaking Tub overlook the beach from the balcony which boasts a Tranquility Soaking Tub for two, and feature a separate living room, and a spa-style bathroom with overhead rain shower. These suites include Sandals Butler Service.

Beachfront Honeymoon Walkout One Bedroom Butler Suite with Tranquillity Soaking Tub are located in the Palms building, just steps from the beach. These suites feature wall-to-wall glass doors opening out to a spacious patio with Tranquility Soaking Tub for two, a separate living room, and a spa-style bathroom with overhead rain shower. These suites include Sandals Butler Service.

Oceanfront Swim-Up Butler Suite with Patio Tranquility Soaking Tub are newly built suites which are located on the ground floor of the Almonds building, with direct access to the river pool. These suites feature a private patio complete with Tranquility Soaking Tub for two, and a spa-style bathroom with overhead rain shower. These suites include Sandals Butler Service.

Beachfront Honeymoon One Bedroom Butler Suite with Balcony Tranquility Soaking Tub feature spacious balcony with Tranquility Soaking Tub for two, and a spa-style bathroom with large walk-in shower. These suites include Sandals Butler Service.

Beachfront Millionaire One-Bedroom Butler Suite with Tranquility Soaking Tub have balcony or patio with Tranquility Soaking Tub for two, a spa-style bathroom with circular soaking tub and walk-in rain shower, and a separate living area. These suites include Sandals Butler Service.

Beachfront Romeo & Juliet One Bedroom Butler Villa Suite with Outdoor Tranquility Soaking Tub are newly built suites, located directly on the beach. They feature a separate living room, a spa-style bathroom with a soaking tub for two and a walk-in overhead rain shower, and an extra large patio or balcony complete with Tranquility Soaking Tub for two. These suites include Sandals Butler Service.

Beachfront Swim-up Millionaire One Bedroom Butler Suite with Patio Tranquility Soaking Tub are located just steps from the beach. These suites feature an expansive bedroom, separate living room, walk-in closet, patio with ocean views and Tranquility Soaking Tub for two, and a spa-style bathroom with circular soaking tub and walk-in rain shower. These suites include Sandals Butler Service.

Beachfront Swim-Up Honeymoon One-Bedroom Butler Suite with Patio Tranquility Soaking Tub are as above. These suites include Sandals Butler Service.

Club Sandals Service:

  • Dedicated Club Sandals Lounge accessible 24-hours with Club Sandals concierge available 8:00am–10:00pm daily to assist with excursions, restaurant reservations, spa bookings and anything else you may need.
  • Preferred Club Sandals Lounge check-in with chilled towel and Champagne upon arrival,
  • Weekly hosted activities such as cocktail parties, martini evenings, wine tasting, snorkelling and exclusive Island Routes tours.
  • In-room stocked mini-bar with a selection of spirits, beer and wine as well as soft drinks, juices and water.
  • Room service available from 7:00am–10:00pm daily.

Sandals Butler Elite Service:

Providing you with uncompromising attention of a personal butler trained to the highest standards. Beginning with luxury private airport transfers, lemongrass-scented hand towels, welcome cocktails and culinary treats upon arrival, a private resort orientation and a luggage unpacking service you will then be supplied with a personal mobile phone to reach your Butler when needed. Your wish is their command! In addition, you will also have 24-hour room service and access to all the Club Sandals amenities and weekly activities.

Five-Star Global Gourmet™ at Sandals Resorts brings new sights, sounds and tastes to all guests at each meal - of course, all included! 12 dining options: Bayside (International), Oleander (Jamaican), Cucina Romana (Italian), Tokyo Jo's (Oriental), Stew Fish (authentic Jamaican and Caribbean seafood), The Mariner Seaside Grill (grilled specialities), Butch’s Steak & Seafood (steak and seafood), Soy (Asian cuisine), Café de Paris (French Patisserie), The Cricketer’s Pint (authentic British Pub), Dino's Pizzeria and The Jerk Shack (authentic Jamaican Jerk specialties). Weekly late night chocolate buffet. 6 bars including a piano bar and beach bar. 9 additional dining options at Sandals Royal Caribbean Resort & Private Island (transfers included).

Nightly shows with live entertainment, piano bar, theme nights and cocktail parties.

7 swimming pools, 3 whirlpools. Red Lane® Spa (treatments*). Fitness centre, tennis, basketball, table tennis, shuffleboard and beach and pool volleyball. Scuba-diving* (free for certified divers, fee applies to others), Hobie Cats, water-skiing, kneeboarding, wakeboarding, windsurfing, paddle boards, snorkelling and kayaking.

Complimentary airport transfers, both on arrival and departure. Exchange privileges with Sandals Royal Caribbean Resort & Private Island for 9 additional dining options (transfers included). SnapShots photo shop*. Gift shop. Beautiful wedding chapel on the property. Complimentary WiFi access in all room categories and public areas with unrestricted number of connected devices.

*Denotes local charge.

Two people in love over 18 years only.

Dress code: evening dress code for gentlemen states that smart trousers or jeans, long or short sleeve dress shirts (with or without collar) and dress shoes or sandals must be worn. Shorts, t-shirts, trainers, flip-flops, hats and caps are not permitted in the evening.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6105)
  • Very good (1645)
  • Average (721)
  • Poor (362)
  • Terrible (286)
Image of the Tripadvisor rating Wedding Expectations Were High, Reality Left Much to be Desired

Oct 16, 2025 M4204WGpamm Ocala, Florida

We went to Sandals Montego Bay for a wedding. We stayed in the Royal Carribean Resort since Montego Bay was full. We were told, upon the sale of the Wedding package, that there was an "on demand" shuttle. This could not have been further from the truth. Getting back and forth from the sister resort was very difficult and we ended up paying for… Read more
We went to Sandals Montego Bay for a wedding. We stayed in the Royal Carribean Resort since Montego Bay was full. We were told, upon the sale of the Wedding package, that there was an "on demand" shuttle. This could not have been further from the truth. Getting back and forth from the sister resort was very difficult and we ended up paying for taxi's 90% of the time. Taxi's charge for a couple rate, regardless if you are a single traveler. It was disappointing that shuttle service was not more accessible. This could have been easily remedied, especially with 5 weddings having been scheduled over this weekend. For the price, the food quality was marginal. It took an inordinate amount of time to get drinks. We were also denied room service because we did not have a "butler" service. Drink service on the beach at both resorts was non-existent. We were forced to hike to a bar to get drinks throughout our stay. We were sold high quality service and charged for this, however, service was lack luster. The Wedding planner assigned was wonderful. The spa was under construction so hair and makeup were relocated to a standard room. The space in the room was difficult and it was never "cool" in this room. Our planner did accommodate with a fan, which was nice. The DJ for the reception was great and the staff that was assigned for our private bar experiences was wonderful. Photographers and videographers were amazing and so were the pictures, but again, you are paying a premium for these services. Services that you would expect at an all-inclusive were poor, especially for the amount of money you are paying. Bar service in the resort was slow. Read less
Image of the Tripadvisor rating Amazing Experience At Sandals Montgomery Bay

Oct 8, 2025 Frank P

As always, Sandals is the best! Our Room Service was amazing. Roger, the photographer, was our favorite of anyone in any role. We cannot remember her name, but the young lady at the Aqua Center (paired with Roger) was equally amazing. We went on two snorkeling events, and the “guided tour” of these two people (our first event) was just so much… Read more
As always, Sandals is the best! Our Room Service was amazing. Roger, the photographer, was our favorite of anyone in any role. We cannot remember her name, but the young lady at the Aqua Center (paired with Roger) was equally amazing. We went on two snorkeling events, and the “guided tour” of these two people (our first event) was just so much better. If I were to recommend to a friend, I would tell him/her to insist on Roger or wait until he is available. I’m sorry to say, but I cannot remember my favorite Bar-Tender. She has a hyphenated name ending with “Gay.” I told her (and I meant it) that she was my second most-favorite person in Jamaica. My wife was of course the first. Anyway, she already knew my “go-to” drink and always asked about food and any activity as well. We had the absolute impression that she truly cared. My favorite entertainer and guest “encourager” was Super Mario. You had several other entertainers but I would say that he was the best. Different subject: Room/Restaurant/Bar Service. We ordered a simple pot of coffee every morning. Honestly, call - to - delivery was never more than five minutes. We ordered service at other peak times, but never more than a ten-minute delivery. We have not experienced this level of service, all the way around, anywhere else except Sandals. Looking forward to our next visit! Read less
Image of the Tripadvisor rating Never fails to impress

Oct 7, 2025 grc61 Ellicott City, Maryland

Have been to this location many times over the last 40 years and service is always first rate. The employee's care and make you feel welcome from the minute you arrive. They deliver on service in general and the Butler service is top notch.
Image of the Tripadvisor rating Paradise with outstanding service!

Oct 6, 2025 Tim B

Visited Sandals Montego Bay 27th September to 4th October 2025, booked a Club Level, Honeymoon, Ocean View room with Tranquility hot tub, Room 606. The experience & service we received was outstanding, the Staff, Dining experiences & options available were excellent. This was our 3rd Sandals Holiday (other two stays were at Barbados) The… Read more
Visited Sandals Montego Bay 27th September to 4th October 2025, booked a Club Level, Honeymoon, Ocean View room with Tranquility hot tub, Room 606. The experience & service we received was outstanding, the Staff, Dining experiences & options available were excellent. This was our 3rd Sandals Holiday (other two stays were at Barbados) The management team are always about & visible throughout the day & evening and are always very willing to help with any questions/ queries. There are simply too many names to mention who provided excellent service, The Assistant General Manager, Christopher & his colleague Tudeann were outstanding and couldn’t do enough to help & assist with any queries / requests we had, One of the best Holiday experiences / Service we have ever received, in summary i would definitely recommend Sandals Montego Bay, 5 ***** Tim Blackford. Read less
Image of the Tripadvisor rating Disappointed

Oct 5, 2025 Andrea J

So currently staying at Montego Bay. Don’t get me wrong the room we have is lovely with amazing ocean views. Beach is gorgeous too. I do think we should have been advised that the main bar is currently closed and two of the restaurants have moved into the other restaurant areas so basically closed. Yesterday was our anniversary, we got married at… Read more
So currently staying at Montego Bay. Don’t get me wrong the room we have is lovely with amazing ocean views. Beach is gorgeous too. I do think we should have been advised that the main bar is currently closed and two of the restaurants have moved into the other restaurant areas so basically closed. Yesterday was our anniversary, we got married at sandals. One of the bars was closed at 8pm and also the cricketers pub at 11pm ( should be 2am) So unless we wanted to walk again to other side of resort you couldn’t get a drink. I am very disappointed with what you get for your money. Think this will be the last time we come to a sandals. Read less