Sea Breeze Beach House by Ocean Hotels

I am still on holiday at Sea Breeze and didn't want to wait until I got home to tell the hotel and staff how great they are. We read very poor reviews the week before we came and were really apprehensive. However, our experience couldn't be any more different to those reviews. We arrived on the 28th September at 14.00, greeted by lovely reception staff and our fabulous ambassador Fabian, with a cold towel and a cold drink. Our check in experience was easy, friendly, informative and reassuring. We had an upgraded room as my partner was 60 and Fabian had decorated our room when we entered it. They'd booked us into the Aqua Terra restaurant at 7.30, which we changed to 7pm as we were tired. The staff sang happy Birthday to my partner and brought out a piece of cake and a "candle/sparkler" The food and service in the restaurants since we have been here has been excellent. Great breakfast selection, Aqua Terra, Cerulean, Tipsy beach buffet, Mahogany buffet at lunch and the BBQ on Saturday and Sea food night on Sunday, the Flying Fish for lunch every day. We cannot fault it. The hotel itself is constantly being cleaned, the house keeping staff clean your room in the day and then do a bed turn down service and leave fresh towels again in the evening. The staff are amazing so friendly, polite, helpful and are constantly checking if you are ok, have you got enough drinks is there anything they can do, even when you are on the beach. We even had help from a staff member on Friday night when we went to Oistins and wanted to come back early, she took us to the bus stop and stayed with us until we got on the bus and told the driver where we needed to be dropped off. She was out of work hours but was still sooo helpful and kind. I can't remember everyone's names unfortunately, but the ones that stand out to us are Fabian, Shanees, Sandra, Sharon, Latoya, Maria Kayla, and so so many more wonderful staff behind the bars, by the pool, on the beach water sports, in the restaurants and reception, the managers who came round and the people keeping the grounds clean and tidy, we can't fault them at all. There is a dress code in Cerulean, men need a top with a collar and closed toe shoes, trainers will do. Mahogany restaurant at lunch expect you to cover your swimwear and not sit in there in your bikini which ii think is a reasonable request. We loved the evening entertainment, silent disco, Virgo, saxophonist DJ, karaoke and the afternoon activities bingo, wine tasting, rum tasting, mixology and aqua aerobics. Free water activities catamaran, snorkeling, kayaking and body boarding at the beach. We were booked to go on the Wednesday island tour that the hotel runs, which I believe was fantastic, but unfortunately I was unwell from an external excursion the day before and couldn't risk going. It's a must do trip. The sea and beach are beautiful and yes there's a bit of seaweed but it's the season for it and it's clearing up now. If there is a down side to this hotel it is only that it is quite isolated, with not much to do outside the hotel close by, but you can catch the buses at the top of the road to anywhere on the island and there are numerous excursions you can book through reception or your ambassador. Would I come back? Most definitely . Sea Breeze Beach House Hotel please keep doing what you do, warm, welcoming and fabulous. Carol and Steve Read less

This was our 10th visit to Sea Breeze and not even close to some repeat guests. Its a subtle relaxing unassuming hotel, softly decorated with the sea blue colours of the adjacent ocean vista. The beds are SERIOUSLY comfortable and puts the " nothing like getting back to your own bed" statement to extreme tests😁. If the fully inclusive premium branded drinks and wide ranging cocktails and the fine dining is not enough, there is also inclusive non powered watersports, Sailing, Wind surfing, Paddle boards, Kayaks etc plus a raft of daily activities, Yoga, Aquarobics, organised morning walks and various "afternoon fun" at 4 pm as well as afternoon tea every day at 4pm plus "Sundowners" with a glass if fizz and different nibbles each day at 5pm. None if that would be possible if not for the beating heart of Sea Breeze, thats the wonderful staff, management AND our fellow guests both repeat and new. Im not one for posting one or two negatives when there is so much positive vibe in life. Issues we find during visits or even suggestions are communicated to appropriate staff or management, and usually dealt with or acted on in a timely manner. You soon find after a few visits, you will become Sea Breeze FAMILY. This Hotel is actually so much more than just a holiday if you let it❤️ Read less

As a returning guest and travel agent, I am sad to be writing this review to warn future travelers about severe life-safety, security, and operational failures at this property. My family and I stayed here in rooms 344 and 346, and we left feeling incredibly unsafe. 1. Severe Fire Safety Failures: During our stay, a building-wide fire alarm sounded at 1:00 AM. There was absolutely zero staff guidance or fire wardens to help guests. We evacuated completely on our own, only to discover that a designated emergency fire exit corridor was restricted and blocked due to ongoing roof repairs. Old doors were also being stored inside the emergency staircase, creating a major tripping hazard in the dark. The fire exit signs were put after the event and on the inside of the stairwells, stairs were still not signposted, so not identifiable. When we reached reception, the night staff refused to call the Barbados Fire Service (311) to check the building. Instead, they told panicked guests to just go back to their rooms without the building being swept or cleared. We asked for the manager, only to be told he was asleep and would not be woken up to handle a building-wide emergency. The hotel has since admitted to these blocked exits and temporary paper fire signs in writing to our tour operator. Had there been a real fire, people could have died. 2. Gross Security Breach: Housekeeping performed a turndown service in my daughter’s room and left the bedroom door wide open and completely unattended. Her laptop and expensive camera equipment were left entirely exposed to anyone walking the corridors. 3. Failing Infrastructure & Poor Service: There was no hot water for the entire duration of our 12 night stay. The required self-closing fire doors on the guest floors do not work and remain stuck open. Furthermore, the frontline staff—particularly the hostess in the restaurant—were incredibly rude when basic issues were raised. After we complained about items being out of stock, the food served to us was substandard and inedible, forcing us to abandon our meal plan entirely and pay to eat outside the resort. Management also operates in bad faith, promising guests that "compensation will be sorted at checkout" just to get complaining guests to leave the island, only to offer absolutely nothing when checkout arrives. This matter has been formally escalated to British Airways Holidays, the Barbados Fire Service Code Enforcement Unit, and the Barbados Tourism Product Authority (BTPA). Please check the fire exits and your room doors carefully if you choose to sleep here. I would like to recognise the following members of staff that were friendly and helpful and deserve recognition.. Fabian, Peggy, Marisa, Youseff, the yoga teacher and the water sport guys. This hotel used to be lovely has sadly declined quite badly. Read less