Secrets Maroma Beach Riviera Cancun

Dining

8 reservation-free restaurants: World Café (International buffet, open for breakfast and lunch), Portofino (Italian à la carte, open for dinner), El Patio (Mexican à la carte, open for dinner), Oceana (seafood à la carte, open for dinner), Himitsu (pan-Asian à la carte offering show cooking and Teppanyaki tables, open for dinner), Bordeaux (French à la carte, open for dinner), Seaside Grill (poolside grill, open for lunch and dinner) and Barefoot Grill (light lunch specialties in a casual and relaxed outdoor setting). Coco Café coffee shop serving snacks and late night bites. Preferred Beach Club (open for breakfast and lunch, exclusively for Preferred Club guests). 8 bars: Rendezvous lobby bar, Showtime bar, Sugar Reef pool and beach bar, Manatees swim-up bar, Barracuda beach bar, Palapa beach bar, Desires music lounge, and Preferred Club Lounge. 24-hour room service. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring Secrets, Breathless, Dreams, and Sunscape (slightly further away) (terms and conditions apply).

Entertainment

Regular daytime activities programme and evening entertainment including music and live shows at the on-site theatre. Desires Music Lounge nightclub.

Fun and Games

2 swimming pools and 2 outdoor whirlpools. Secrets Spa* with 17 treatment rooms, sauna, steam room, Jacuzzi and hydrotherapy pools. Beauty salon* with manicure, pedicure and hair salon. Fitness centre. Water sports: sailing, kayaks, catamaran and snorkelling*. Diving* and deep sea fishing*. Floodlit tennis court. Table tennis. Multi-purpose sports court. Water aerobics. Beach and pool volleyball. Archery. Yoga. 9-hole mini-golf. Cocktail classes and dance lessons.

Please note: Secrets Maroma beach offers Discounted Green Fees at El Tinto Golf Course, Gran Coyote Golf Riviera Maya, and El Camaleon Mayakoba Golf Course.

Handy Stuff

Shops*. Laundry service*. WiFi Internet access.

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 USD per person per night that will be added to your hotel bill (payable locally, subject to change).

Accessibility

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Additional Information

* Denotes local charge.

Dress code: applies in restaurants. Smart casual for dinner please, no shorts or t-shirts. Gentlemen to wear long trousers, long sleeved shirts and closed shoes.

Please note: this property is for people aged over 18 years.

TripAdvisor traveller rating

Rating summary

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (21694)
Very good (2680)
Average (791)
Poor (249)
Terrible (161)

10/10 RELAX AND ENJOY

Jun 22, 2026 emilyj2807 Sayreville, New Jersey

Experience was 10/10! Room cleaning day and evening 10/10 shout out to Jaime room 2429 and 2422 !! Our waiter Pablo from the French restaurant, Julio from the breakfast/ lunch buffet area were AMAZING!! SUPER FRIENDLY and felt like family. Our concierge Francia was so nice, always texting us and making sure we are ok and gave us the activities… Read more

Experience was 10/10! Room cleaning day and evening 10/10 shout out to Jaime room 2429 and 2422 !! Our waiter Pablo from the French restaurant, Julio from the breakfast/ lunch buffet area were AMAZING!! SUPER FRIENDLY and felt like family. Our concierge Francia was so nice, always texting us and making sure we are ok and gave us the activities of the day. I got a spa treatment and Dorka was great! Didider from the entertainment team was so sweet and cool and super funny. I loved the hotel I would 100% recommend it and would come back. Read less

Great Vacation!

Jun 22, 2026 Fearless02400163432

Secrets Maroma is one of the best all inclusive resorts. We have been there a number of times and it keeps keeping better. The staff is outstanding. Building concierge our quarter back Brandon building 27, made all things possible for a great vacation. Thanks to Roger building 26. Many thanks to all managerial staff Rodrigo, Gabriella, … Read more

Secrets Maroma is one of the best all inclusive resorts. We have been there a number of times and it keeps keeping better. The staff is outstanding. Building concierge our quarter back Brandon building 27, made all things possible for a great vacation. Thanks to Roger building 26. Many thanks to all managerial staff Rodrigo, Gabriella, Veronica, & Julio. The food from Chef Juan is Five Star. Rubin at the grill , thanks again. The pool concierge Manny, Eddy, Hugo & Maurico always there for any pool side needs. I would like to give a shoutout to Hechtor in the Italian restaurant, Alfredo from breakfast and Sara from World cafe. There are other wait staff that were part of the team, I’m embarrassed to say I don’t remember their names. Special thanks to Isamar & Eber who kept us hydrated at poolside and very happy. Always to glad to see Omar at the pool keeping us entertained. It is a pleasure to watch all staff to work as a team and be so attentive to guests. Can’t wait to return to our family at Maroma . Stan & Shelly Read less

Wonderful time at Secrets Maroma Beach

Jun 22, 2026 Kevin B

My wife and I recently stayed at Secrets Maroma Beach Riviera Cancun for 5 nights. This was our first time staying at a Secrets resort and it did not disappoint. We stayed in the Preferred Junior Suite Ocean View. Our room was on the fourth floor and the view was fantastic. We were worried we wouldn't see much of the ocean but top floor apparently… Read more

My wife and I recently stayed at Secrets Maroma Beach Riviera Cancun for 5 nights. This was our first time staying at a Secrets resort and it did not disappoint. We stayed in the Preferred Junior Suite Ocean View. Our room was on the fourth floor and the view was fantastic. We were worried we wouldn't see much of the ocean but top floor apparently has the best view. The service was beyond exceptional. Everyone was very helpful and we especially liked the sunglass cleaning at the pool. You wouldn't think that would be a big deal but it was so helpful. Since my wife and I are not "adventurous" eaters, we found the food to be good but not spectacular. The Bordeaux was by far our favorite restaurant, we went there two nights. We had a beach day and yes, the sargassum was pretty heavy, we still enjoyed our day. They kept the beach as clean as they could. I even tipped the guy who went back and forth all day in the tractor. If you stay and see them, you should tip them too. They may be the hardest working people on the resort. Great place, great vacation, and will definitely consider going back but will probably check out other Secrets resorts first! Read less

Exceptional Staff at Secrets Maroma

Jun 21, 2026 Morgan E

My husband and I recently celebrated our 10-year wedding anniversary at Secrets Maroma, and overall, what made this trip truly special was the incredible staff. The resort itself is absolutely stunning, with beautifully maintained grounds, a breathtaking beach, and the newly renovated Preferred Club Lounge, which quickly became one of our favorite… Read more

My husband and I recently celebrated our 10-year wedding anniversary at Secrets Maroma, and overall, what made this trip truly special was the incredible staff. The resort itself is absolutely stunning, with beautifully maintained grounds, a breathtaking beach, and the newly renovated Preferred Club Lounge, which quickly became one of our favorite places to relax. The standout star of our stay was Brandon, our concierge in Building 27. Simply put, Brandon is the gold standard of hospitality. His kindness, professionalism, attention to detail, and genuine desire to make our anniversary memorable were unmatched. He anticipated needs before we even expressed them and consistently went above and beyond throughout our stay. Brandon is an absolute diamond, and Secrets Maroma is fortunate to have him representing the resort. He was, without question, the best part of our experience. The bar team at the Preferred Club Lounge was equally exceptional. Rogelio, Eduardo, and Ernesto not only crafted outstanding cocktails, but learned our names from day one and welcomed us each visit with warm smiles and genuine enthusiasm. They created an atmosphere that felt less like a resort bar and more like coming home to friends each evening. Luis at the poolside pizza restaurant deserves special recognition as well. He made one of the best pizzas we enjoyed during our trip, but what impressed us even more was his charisma, kindness, and obvious dedication to his work. Every morning at Market Cafe, Christiano greeted guests with a smile and remained attentive and welcoming throughout breakfast service. Rodger, who stepped in as our concierge when needed, was equally helpful and ensured we were well taken care of. We would also like to recognize Aldo, the Chief Concierge, for personally addressing concerns we experienced during our stay. His professionalism, responsiveness, and sincere commitment to guest satisfaction did not go unnoticed. At Barefoot Grill, Audomaro worked tirelessly day after day, often serving multiple guests at once while maintaining a positive attitude and excellent service. Anna at the pool was consistently quick, efficient, and always greeted us with a smile, making long days by the water even more enjoyable. The only challenge we experienced during our stay was an ongoing air conditioning issue in our room. While it was unfortunate, we want to acknowledge that the staff, particularly Brandon, Rodger and Aldo, who did everything within their power to assist us and ensure we felt heard and valued throughout the process. At the end of the day, beautiful resorts can be found in many destinations, but exceptional people are much harder to find. The staff at Secrets Maroma are what set this property apart, and they are the reason we will continue to return to Secrets Maroma. Read less

THE BEST RESEORT IN MEXICO

Jun 21, 2026 Lynn K

Secrets Maroma is a 5 Diamond Resort because they make us feel like family. It’s the most relaxing, tucked away paradise that one can only imagine. Their service is by far the best we have ever had, food is outstanding and the atmosphere is just calming and surreal. From Eddy and Ana at the pool to Alex and Antonio in the Himitsu, Freddy and… Read more

Secrets Maroma is a 5 Diamond Resort because they make us feel like family. It’s the most relaxing, tucked away paradise that one can only imagine. Their service is by far the best we have ever had, food is outstanding and the atmosphere is just calming and surreal. From Eddy and Ana at the pool to Alex and Antonio in the Himitsu, Freddy and Cristiano in the World Cafe and last but not least, to BRANDON the concierge in building 27. All are such wonderful, happy, caring people. You just don’t find this at every resort. We are blessed to know them all and appreciate each and every single person and everyone else as well, who gave us such outstanding service. We will ALWAYS return to our second home! Don’t miss out on Maroma! Read less

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