Secrets Moxche

Dining

11 gourmet dining options including 7 à la carte restaurants, 1 buffet, a grill and a café. Market Cafe (all-day dining, buffet-style restaurant serving local and international cuisine). Barefoot Grill (light lunch). Seasoul (lunch and dinner, fresh seafood). Bamboo (lunch and dinner, Southeast Asian cuisine). Bisou (dinner, French specialties). Suki (dinner, Japanese with Teppanyaki tables available). Allora (dinner, Italian cuisine). Ember (dinner, grill and smoke house). Dos Almas* (dinner, Mexican cuisine. Taco tasting with Tequila/Mezcal tasting*). Observatory Preferred Rooftop (for Preferred Club guests only, breakfast and lunch). 8 bars and lounges: Sugar Reef pool bar, Mantarray swim-up bar, Moxché Lobby Bar, Moxche Theatre bar, Dark Horse (sports bar, with golf simulator and foosball tables), The Cove Bar, Observatory Preferred Rooftop Bar (for Preferred Club guests only), Gypsy (secret speakeasy nightclub hidden on the property). Access to Impression Moxché by Secrets Signature restaurant for an additional cost.

Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighbouring resorts (terms and conditions apply). Please note: all restaurants may not be open every night.

Entertainment

Gypsy (secret speakeasy nightclub hidden on property requiring a daily password for entry). Theatre Bar with evening entertainment. Cocktail classes. Dance lessons.

Fun and Games

7 pools (including a rooftop pool exclusively for Preferred Club guests), 3 man-made cenotes and 1 interior beach. Secrets Spa*. Fitness centre. Water sports including kayaks, paddle boarding, water polo, sailing and snorkelling*. Discounted green fees at nearby Gran Coyote Riviera Maya and El Camaleón Mayakoba Golf Course*. Tennis court. 2 pickleball courts. Yoga.

Handy Stuff

Free WiFi in all areas of the resort. Unlimited 24-hour room service. 24-hour front desk and concierge services. Laundry services*.

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 USD per person per night that will be added to your hotel bill (payable locally, subject to change).

Additional Information

* Denotes local charge.

Dress code: applies in restaurants.

Please note: no reservations required in any of the restaurants.

TripAdvisor traveller rating

Rating summary

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (3761)
Very good (411)
Average (220)
Poor (126)
Terrible (122)

Fabulous experience. Don’t miss out. The folks here ok are awesome with their kindness and hospitality!!!

May 7, 2026 Ronny J Atlanta, Georgia

awesome experience either Sergio joram, Ari, Dani, Regina, Gaby, They were awesome and extremely friendly can’t wait to do it again.

Secrets is the best!!

May 7, 2026 Grace N

Joram, Sergio, aranza, gabby , dani, jose and regina are the best! We played so many games with them in the pool and were so friendly. Truly made the experience so fun.

Awesomeness!

May 7, 2026 L Colleen P

Excellent! Dani, Regina, Gary, Sergio, Ari, Joram…so fabulous! Volleyball was so fun with these guys!

Amazing

May 7, 2026 David B

As Canadian travelers, we have visited many resorts over the years, and Secrets Moxché Riviera Maya truly stands out as one of the most beautiful properties we have experienced. The resort is absolutely stunning, with incredible attention to detail in the architecture, decor, and choice of materials throughout the property. From the elegant wood… Read more

As Canadian travelers, we have visited many resorts over the years, and Secrets Moxché Riviera Maya truly stands out as one of the most beautiful properties we have experienced. The resort is absolutely stunning, with incredible attention to detail in the architecture, decor, and choice of materials throughout the property. From the elegant wood finishes and modern tropical design to the lush vegetation and breathtaking pools, everything creates a luxurious yet relaxing paradise atmosphere. The tropical scenery, combined with the peaceful ambiance of the resort, made our stay unforgettable. What made the experience even more special was the exceptional service from José at the breakfast buffet restaurant. Every morning, he welcomed us with genuine kindness, professionalism, and positive energy. He consistently went above and beyond to make sure guests felt comfortable and appreciated. Of course, the entire staff was very good, but José’s service truly stood out and made a real difference in our vacation experience. Employees like him are a big reason why guests return to this beautiful resort. Thank you José and thank you to the entire Secrets Moxché team for such an amazing stay. We will definitely remember this tropical paradise and hope to come back again in the future! Read less

Beautiful Resort But Needs Improvement

May 7, 2026 Connector28177422390

I want to rate this resort a 10/10 but I just can’t. For context, I watched DOZENS of YouTube videos on this resort before we visited. We came for a wedding, so because wedding festivities I wasn’t able to try as a many of the restaurants as I would have liked but, maybe next time. First and foremost this resort has so much greenery, there are… Read more

I want to rate this resort a 10/10 but I just can’t. For context, I watched DOZENS of YouTube videos on this resort before we visited. We came for a wedding, so because wedding festivities I wasn’t able to try as a many of the restaurants as I would have liked but, maybe next time. First and foremost this resort has so much greenery, there are little lizards and birds running around and I truly felt I was in the middle of the jungle which I loved. Our hotel room didn’t have any issues - but I did hear from other people in our wedding party who had to be moved to other rooms because of mildew smells or their TV didn’t work. I also noticed little things like the metal legs of the long ottoman at the end of our bed were rusty so they made orange stains on the floor, and then (see photos) we paid for an ocean view but instead we had a view of a large empty lot which I wasn’t too happy about. Also the elevator in our tower never went to the 7th floor, so the entire vacation (5 days) we had to either take the elevator to the 8th floor and walk down the stairs one floor or take it up to 6 and walk up one floor by taking the stairs. After a couple of drinks it was very annoying. Also, it was supposed to be all-inclusive and when we called room service they were saying a bottle of champagne costed $80 for the house brand - insane. SMH. Then they said the room service would be “there in 30 minutes” and over an hour later it never arrived so we had to call them - then he came. The food was 4/10 at best on the room service. Let me be clear- all other food at the resort was really good, 10/10. The food at Seasoul was REALLY good! We wanted the opportunity to try the other restaurants, the last night we were there we went to Suki, Ember and Dos Almas and all of them had a wait of an hour or more. The pop up taco stand at the resort was really good (it reminded me of the street tacos back home in LA) and the pool bars (and bartenders) were all 10/10. Actually now that I’m thinking about it, the food at the pools was actually BETTER than the food at the sit down restaurants. Also, I needed a few feminine items and Tylenol so I went to the Pharmacy and one small bottle of Tylenol plus another item costed me $46!!!!! THATS HIGHWAY ROBBERY. That would’ve costed me no more than $12 in the U.S. at CVS. I know resort and hotel prices are high but that rubbed me the wrong way. One thing we did love was all of the pools. We got massages down at the beach and it was $50 for 1 hour, AMAZING. So those are my only complaints. All of the housekeeping and everyone on the property was very attentive and helpful (even when they didn’t speak English). We truly enjoyed dancing the night away at the Gypsy Club, and the wedding ceremony was beautiful. If Hyatt fixes those few things I’d take my review back to 10/10, but I’m giving them a 7/10. Read less

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