Secrets Moxche

Riviera Maya, Cancun

Star rating

Lobby
Junior Suite Tropical View
Junior Suite Ocean View
Junior Suite
Mantarray
Sugar Reef
Main infinity pool
Lagoon pool
Suki
Gypsy
Cross pool
Cenotes
Barefoot Grill
The Cove Bar
Market Cafe
SeaSoul
Ember
Dos Almas
Dos Almas
Bamboo
Tanoshi
Suki
Bisou
Dark Horse
Preferred Club Junior Suite Swim Out Tropical View
Preferred Club Junior Suite Swim Out Tropical View
Preferred Club Master Suite Oceanfront
Preferred Club Master Suite Oceanfront
Preferred Club Junior Suite Ocean Front.
Lobby
Junior Suite Tropical View
Junior Suite Ocean View
Junior Suite
Mantarray
Sugar Reef
Main infinity pool
Lagoon pool
Suki
Gypsy
Cross pool
Cenotes
Barefoot Grill
The Cove Bar
Market Cafe
SeaSoul
Ember
Dos Almas
Dos Almas
Bamboo
Tanoshi
Suki
Bisou
Dark Horse
Preferred Club Junior Suite Swim Out Tropical View
Preferred Club Junior Suite Swim Out Tropical View
Preferred Club Master Suite Oceanfront
Preferred Club Master Suite Oceanfront
Preferred Club Junior Suite Ocean Front.

The hotel

Designed to offer a luxurious and serene holiday experience just for adults, the Secrets Moxché Playa del Carmen is an ideal choice if you're looking for a romantic or relaxing getaway, in a stunning tropical setting. The resort offers elegant suites with modern amenities, many featuring private terraces and there's even a swim-out option. Feeling fancy? Upgrade to the Preferred Club for additional benefits, including access to exclusive lounges, enhanced concierge services, and upgraded mini-bar services. With its own unique Unlimited-Luxury® service, you can relax knowing you have unlimited access to gourmet dining, top shelf spirits, wines, beers and soft drinks, 24-hour Concierge service, daytime activities and live nightly entertainment. As well as all the usual water sports, there are dry land activities galore and seven pools to enjoy. Dance lessons are on the agenda and cocktail classes too as well as a golf simulator and pool tables at Dark Horse.

Amenities

  • Golf
  • Kayaking
  • Sailing
  • Snorkelling
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Restaurant
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located in a gated golf community at the entrance to Playa del Carmen, in the heart of the Riviera Maya. Playa del Carmen´s famed Quinta Avenida (Fifth Avenue) is just a 10- minute drive. Transfer time from Cancun Airport: 45 minutes.

Hotel information

485 suites. All with furnished balcony or terrace, 1 king or 2 double beds, air-conditioning, cable TV, complimentary mini-bar, Nespresso™ machine, safe, hairdryer, bathrobes, slippers and Secrets box for private room service. All suites have a full marble bathroom and rain shower with double sink. Junior Suites with tropical or ocean views.

All Inclusive of: Unlimited-Luxury® includes

- unlimited access to gourmet à la carte dining options without reservations required

- unlimited international and domestic top-shelf spirits

- unlimited natural fruit juices and soft drinks

- 24-hour room and concierge services

- pool and beach wait service

- daily refreshed mini-bar with soft drinks, juice, bottled water and beer

- daily maid service

- endless daytime activities and live nightly entertainment

- theme parties, oceanfront bars and entertainment venues

- no wristbands required

- all taxes and gratuities

- free wifi in all areas of the resort.


Please note: Meal plan inclusions are defined by the hotel and are subject to change at any time without notice.

Preferred Club

All Preferred Club suites offer the following:

- private Preferred Club Lounge with daily continental breakfast service, afternoon hot and cold hors d’oeuvres, and exquisite desserts & fine liquors

- preferred status and amenities

- dedicated Floor Concierge service

- pillow menu

- complimentary newspaper in the Preferred Club Lounge every day (English or Spanish)

- upgraded mini-bar service

- upgraded bath amenities

- complimentary 1 Day Pass access to the Hydrotherapy Circuit (one per guest, per stay)

- exclusive access to rooftop restaurant, bar and infinity pool overlooking the ocean

Preferred Club Junior Suite Ocean View, these suites offer the same amenities as the Junior Suite Ocean view rooms, but are in a preferential location in the resort and have access to the Preferred Club benefits.

Preferred Club Junior Suite Swim Out Tropical View, all with 1 king-size bed, feature a private furnished terrace with direct swim-out access.

Preferred Club Superior Junior Suite Ocean View, these suites are located in the main central building of the resort with close proximity to the resort’s gourmet restaurants.

Preferred Club Master Suite Oceanfront, are top-floor, corner suites located in the south building, with a living area, spacious terrace and an exterior living area.

11 gourmet dining options including 7 à la carte restaurants, 1 buffet, a grill and a café. Market Cafe (all-day dining, buffet-style restaurant serving local and international cuisine). Barefoot Grill (light lunch). Seasoul (lunch and dinner, fresh seafood). Bamboo (lunch and dinner, Southeast Asian cuisine). Bisou (dinner, French specialties). Suki (dinner, Japanese with Teppanyaki tables available). Allora (dinner, Italian cuisine). Ember (dinner, grill and smoke house). Dos Almas* (dinner, Mexican cuisine. Taco tasting with Tequila/Mezcal tasting*). Observatory Preferred Rooftop (for Preferred Club guests only, breakfast and lunch). 8 bars and lounges: Sugar Reef pool bar, Mantarray swim-up bar, Moxché Lobby Bar, Moxche Theatre bar, Dark Horse (sports bar, with golf simulator and foosball tables), The Cove Bar, Observatory Preferred Rooftop Bar (for Preferred Club guests only), Gypsy (secret speakeasy nightclub hidden on the property). Access to Impression Moxché by Secrets Signature restaurant for an additional cost.

Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighbouring resorts (terms and conditions apply). Please note: all restaurants may not be open every night.

Gypsy (secret speakeasy nightclub hidden on property requiring a daily password for entry). Theatre Bar with evening entertainment. Cocktail classes. Dance lessons.

7 pools (including a rooftop pool exclusively for Preferred Club guests), 3 man-made cenotes and 1 interior beach. Secrets Spa*. Fitness centre. Water sports including kayaks, paddle boarding, water polo, sailing and snorkelling*. Discounted green fees at nearby Gran Coyote Riviera Maya and El Camaleón Mayakoba Golf Course*. Tennis court. 2 pickleball courts. Yoga.

Free WiFi in all areas of the resort. Unlimited 24-hour room service. 24-hour front desk and concierge services. Laundry services*.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 USD per person per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge.

Dress code: applies in restaurants.

Please note: no reservations required in any of the restaurants.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4042)
  • Very good (464)
  • Average (257)
  • Poor (150)
  • Terrible (164)
Image of the Tripadvisor rating The Secrets Moxche experience

Nov 12, 2026 nancyjD3260MT New York

The location of this resort is about 40 minutes from the Cancun Airport. It sits in a very tropical looking environment, private and safe. A beautiful lobby when you arrive, big property and somewhat confusing to get around at first. Hotel staff is friendly and courteous, the pools are all beautiful and well maintained. The beach area is very… Read more
The location of this resort is about 40 minutes from the Cancun Airport. It sits in a very tropical looking environment, private and safe. A beautiful lobby when you arrive, big property and somewhat confusing to get around at first. Hotel staff is friendly and courteous, the pools are all beautiful and well maintained. The beach area is very nice surrounded by palm tress, however there was still some sarcasm. You will find the locals selling items such as trinkets and massages, but they are respectful. There are plenty of restaurants to choose from. We did not have a very long stay so we just tried the Japanese, the Italian, French and Amber the steak restaurant. Overall the food in each restaurant was pretty descent. Our favorite was the Japanese-really good sushi and noodles. My husband got sick after eating at the French restaurant, unfortunately. The Seaside Grill, which faces the beach was just ok. There are these black birds that fly around the place and I found that to be disturbing and annoying. Of course, the property cannot control this. We did enjoy the breakfast however. There is also an amazing rooftop pool, where you will also find a restaurant. The view is spectacular and the menu and drinks were amazing. This area is for preferred guest only. The spa area is spectacular--I recommend the Hydrotherapy. Evening entertainment were excellent, and after the show, there is a hidden speak easy, loaded behind a wall in their pharmacy. You must know the password of the day in order to get in. Once inside, the music is blasting and people dancing and drinking and just having a great time. The Market cafe for breakfast was nice, a good selection of food and every morning there is a different musician playing an instrument--a nice touch. One hiccup we experienced was when we arrived to our room. We reserved a room with a tropical view. When we went inside and toured the room, we noticed that our view was a construction site and parking lot. It was very upsetting to say the least. I spoke to Estefania and expressed our displeasure; she made it right. We were moved to a different room the following day and it was exactly what we wanted. The rooms are gorgeous with a soaking tub and seating area on the terrace. Now for some honorable mentions: Enrique, from Alora restaurant, Wendy from Seaside Grill, Amado and Adrian, servers at the rooftop bar, Enrique at Ember restaurant, and last but not least, Sandy who is part of the entertainment staff. All these staff members were pleasant, courteous and great at what they do. But Sandy was just amazing. a beautiful young lady with a warm and kind smile. She was always helpful, happy and made us feel special. Everyone loved her. Secrets is lucky to have her. In addition, the bartenders at the preferred lounge bar, Carlos. Great bartending skills. Overall, a very nice resort, but not the best Secrets we've visited so far. Read less
Image of the Tripadvisor rating Excellent

Nov 11, 2026 Vasyl S Moscow, Russia

Secrets Moxché Playa del Carmen felt like a true luxury resort. The difference was obvious when we went straight from there to Grand Sunset Princess. The landscaping is beautiful, the resort smells wonderful, and the panoramic pool view from the lobby makes a great first impression. The pools and loungers are beautifully designed, and the rooms… Read more
Secrets Moxché Playa del Carmen felt like a true luxury resort. The difference was obvious when we went straight from there to Grand Sunset Princess. The landscaping is beautiful, the resort smells wonderful, and the panoramic pool view from the lobby makes a great first impression. The pools and loungers are beautifully designed, and the rooms have quality furniture, real wood details, thoughtful lighting, and comfortable down bedding. The staff were attentive, and everyone we spoke with could help us in English. The atmosphere was calm and relaxed. The beach was well maintained, and an offshore barrier kept most of the seaweed away. We loved the live music, from harp and saxophone at breakfast and lunch to different bands on the beach. The Día de Muertos decorations and performances were another highlight. The food selection was excellent, though the cooking could be more consistent. The sushi at the Japanese restaurant was the worst I’ve had, and breakfast and lunch at the beachfront restaurant disappointed us. The gym was small and had surprisingly few machines for a resort of this caliber. There was also some confusion about what our promotional package included. We’d recommend Secrets Moxché and would happily return. Read less
Image of the Tripadvisor rating Great choice as long as you don’t want a beach experience

Nov 11, 2026 Terry P

Property itself is nice! Food was great, for a resort! Beach area leaves a lot to be desired. It’s not a very big beach nor is it real appealing.
Image of the Tripadvisor rating Secrets Moxche another great vacation!

Nov 10, 2026 Jasper140 Marshville, North Carolina

This was our second time coming to Secrets Moxche. We had a wonderful week and will be back in the future. The food was great at all the restaurants and absolutely loved the pizza. (Ate it every day for lunch.) The walk through Mexico was fantastic but would have appreciated more vendors selling their wares. Love the renovated foot paths. Makes… Read more
This was our second time coming to Secrets Moxche. We had a wonderful week and will be back in the future. The food was great at all the restaurants and absolutely loved the pizza. (Ate it every day for lunch.) The walk through Mexico was fantastic but would have appreciated more vendors selling their wares. Love the renovated foot paths. Makes walking in heels so much easier. The evening shows that we caught at the theatre were good and enjoyable. We have been to several Secret resorts and always do the preferred club rooms. (We did have a swim out here). We found it surprising there was no preferred club nor butler service. I think adding these two things would take this resort to the next level. Read less
Image of the Tripadvisor rating Go to secrets !

Nov 10, 2026 Florence A

Beautiful resort, very helpful Staff and great place to do a solo trip. Met many wonderful people . Great food & nice nighttime experiences. Really enjoyed the theater shows and singing in Bamboo.