Secrets the Vine Cancun

Cancun, Mexico

Star rating

Preferred Club Pool at Night
Deluxe Ocean View Room
Double Deluxe Ocean View
Deluxe Ocean View Room Bathroom
Market Cafe Restaurant
The Half Time Sports Bar
Preferred Club Swimming Pool
Red Piano Bar
The Wine Bar
Lobby
Honeymoon Suite Ocean Front
Honeymoon Suite Ocean Front
Master Suite Ocean Front
Bathroom for Master Suites
Nebbiolo
Olio
Master Suite Ocean View
Master Suite Ocean View
Sea Salt Grill
The Vine Cafe
The Vine Lounge
Junior Suite Ocean View
Preferred Club Junior Suite Ocean View
Bluewater Grill
Dragons
Spa
Preferred Club Pool at Night
Deluxe Ocean View Room
Double Deluxe Ocean View
Deluxe Ocean View Room Bathroom
Market Cafe Restaurant
The Half Time Sports Bar
Preferred Club Swimming Pool
Red Piano Bar
The Wine Bar
Lobby
Honeymoon Suite Ocean Front
Honeymoon Suite Ocean Front
Master Suite Ocean Front
Bathroom for Master Suites
Nebbiolo
Olio
Master Suite Ocean View
Master Suite Ocean View
Sea Salt Grill
The Vine Cafe
The Vine Lounge
Junior Suite Ocean View
Preferred Club Junior Suite Ocean View
Bluewater Grill
Dragons
Spa

The hotel

This is Secrets first ever resort in Cancun and it’s a stunner! Adults-only and Unlimited-Luxury®, the design is cutting edge with every state-of-the-art facility you can think of. All rooms have private balconies revealing magnificent views of every sunrise and sunset over the ocean or lagoon. For true indulgence head to the Secrets Spa, inspired by local cave-like structures and cenotes; it’s a sublime experience, guaranteed to take your breath away! If yoga is more your thing, join like-minded others for some zen-like meditation in the open air or head to the pool for a spot of water aerobics. If you’ve always wanted to salsa, there are dancing lessons galore. After an action-packed day, or indeed a day just spent soaking up the sun — the choice is yours — head back to your beautifully appointed suite for sundowners on the terrace or enjoy a sommelier-led wine tasting with some of the world’s finest wine collections. When it comes to dining, again you’re spoilt for choice. The finest cuisine from around the world is served to you in a variety of restaurants, each one the perfect venue to linger in a while, soaking up the romantic atmosphere. Fancy a film after dinner? Some evenings there are films on the beach or dance the night away in the sports bar to the latest DJ-spun tunes!

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Windsurfing
  • Honeymoon
  • Wedding
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Spa

Where is it

In central Cancun, alongside a powder-white beach, conveniently located close to enticing nightlife, fine restaurants and fabulous shopping. Transfer time from Cancun Airport: 20 minutes.

Hotel information

497 rooms. All with air-conditioning, balcony, Italian porcelain floors, teak wood furnishings and welcoming beds dressed with the finest luxury linens. Luxurious bathrooms wrapped in white glass. Satellite TV, telephone, complimentary WiFi access, mini-bar, tea/coffee maker, iPod docking station, safe, hairdryer, iron and board, chaise lounge or sofa, 24-hour room service, bathrobes and slippers and his-and-hers armoire. Deluxe Partial Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Concierge services. Pool and beach wait service. WiFi. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service. Mini-bar (refreshed daily with soft drinks, juice, bottled water and beer).

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Deluxe Ocean View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults.

Junior Suite Ocean View Rooms with seating area and 1 king-size floating bed, sleeping maximum 2 adults.

Honeymoon Suite Ocean View Rooms with 1 king-size floating bed and separate seating area, sleeping maximum 2 adults.

Honeymoon Suite Ocean Front Rooms with stunning ocean front views, 1 king-size floating bed and separate seating area, sleeping maximum 2 adults.

Master Suite Ocean View Rooms with breathtaking views over the Caribbean Sea and television lounge/den that can be utilised as a second bedroom with pull-out sofa, main living area with dining table, 1 king-size floating bed, in-room soaking tub and corner terrace, sleeping maximum 3 adults.

Master Suite Ocean Front Rooms are as Master Suite Ocean View Rooms but with stunning ocean front vistas, sleeping maximum 3 adults.

Preferred Club Deluxe Ocean View Rooms are as per Deluxe Ocean View Rooms and include a personal butler allowing guests to check-in on their own floor, 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Ocean View Rooms are as per Preferred Club Deluxe Ocean View Rooms but with separate seating area, sleeping maximum 2 adults.

Preferred Club Honeymoon Suite Ocean View Rooms and Preferred Club Honeymoon Suite Ocean Front Rooms offer a private balcony with teak wood furnishings with stunning ocean views, with 1 king-size bed sleeping maximum 2 adults.

Preferred Club Master Suite Ocean View Rooms with 1 king-size bed and a pull-out sofa bed, sleeping maximum 3 adults.

Preferred Club Master Suite Ocean Front Rooms offer a spacious living area with Italian porcelain floors, dining table, sitting area and sofa. With 1 king-size bed and a pull-out sofa bed sleeping maximum 3 adults.


Preferred Club Benefits include:

  • Private Preferred Club Lounge
  • Preferred status and amenities
  • Concierge service
  • Daily Continental breakfast service in the lounge
  • Afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors in the lounge
  • Private swimming pool
  • Pillow menu
  • Complimentary newspaper in room every day (English or Spanish)
  • Complimentary computer access in Preferred Lounge
  • Upgraded mini-bar service
  • Upgraded bath amenities.

7 reservation-free restaurants: Market Cafe (main buffet restaurant for breakfast and lunch, Mexican food for dinner), Nebbiolo (Italian restaurant), Dragons (Asian fusion restaurant), Olio (Mediterranean restaurant), Sea Salt Grill (Peruvian cuisine), Bluewater Grill (grill and steak restaurant), Barefoot Grill (snacks/grill). The Vine Bazaar: The Café (24-hours, premium coffee, snacks, late night bites). Room service (24 hours). 7 bars. Signature element of wine with a winery or wine wall including over 3,000 varieties of wine. Sommelier-led wine tastings* with some of the world’s finest wine collections as well as wine pairings and wine education.

Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at companion properties (terms and conditions apply).

Outdoor lounge, piano lounge, sports bar. Evening entertainment. Live music. Theme party nights. Films on the beach. Sommelier-led wine tastings*. Cocktail classes.

3 infinity pools and terrace swimming pool, outdoor whirlpool. Fitness centre. Secrets Spa* with beauty salon*. Outdoor yoga. Water aerobics. Volleyball. Deep-sea fishing*, scuba diving* and snorkelling*. Table tennis. Dancing lessons. Discounted green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change). Wine tasting*. Mixology cocktail classes.

Laundry/dry-cleaning service*. 24-hour front desk. 24-hour room service and concierge services. Currency exchange, business centre, gift shop*, game area, travel agency* and car rental*. Complimentary WiFi throughout.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old), subject to change. The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 - $5 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge.

Please note: no reservations need to be made in any of the restaurants.

Please note: adults-only hotel for guest aged 18 years and over.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (14877)
  • Very good (2560)
  • Average (1035)
  • Poor (429)
  • Terrible (382)
Image of the Tripadvisor rating Not 5*

Apr 2, 2026 Safari251490

Food & plates cold, had to wait 30/40 mins for table at peak times in the evening. Only 6 coat hangers provided for two people for two weeks, we did ask and receive more. Mini bar limited and not restocked daily.
Image of the Tripadvisor rating Best resort in Cancun I've ever been to

Apr 2, 2026 Ian M

The resort is super clean and well maintained. All the food is amazing, the breakfast buffet at Market Cafe has a made to order omelet station and the lunch buffet has so many options, fresh orange juice and to many desserts. Sea Salt had some Octopus Tostadas that were an absolute treat and we went back because of them. The staff is super… Read more
The resort is super clean and well maintained. All the food is amazing, the breakfast buffet at Market Cafe has a made to order omelet station and the lunch buffet has so many options, fresh orange juice and to many desserts. Sea Salt had some Octopus Tostadas that were an absolute treat and we went back because of them. The staff is super helpful and very friendly and went above and beyond to make sure we felt taken care of. Thanks to Michelle at Sea Salt and Esmeralda at Market Cafe and the rest of the staff who helped make our stay awesome. Read less
Image of the Tripadvisor rating Lovely Stay at Secrets the Vine

Apr 2, 2026 janellem274

As others have mentioned, the staff that we encountered were second to none. They are obviously trained to be extremely service-oriented, and ensure their guests have everything they need for an enjoyable stay. There are so many whose names we did not get, but I want to do a huge shout out to Hector, the Concierge on the 26th floor. He was… Read more
As others have mentioned, the staff that we encountered were second to none. They are obviously trained to be extremely service-oriented, and ensure their guests have everything they need for an enjoyable stay. There are so many whose names we did not get, but I want to do a huge shout out to Hector, the Concierge on the 26th floor. He was amazing! In addition, Benjamin (Benji) the pool Concierge on the 12th floor. Both of these gentlemen went out of their way each day to ensure we had everything we needed and that we were well taken care of. They went above and beyond. Humberto and Juan were excellent waiters in the preferred pool area. Ivan, also I Concierge on the 26th floor, was excellent. Our housekeeper, Yolanda, kept our room, clean and tidy, and was very kind and pleasant. In the Market Cafe, a shout out to Enrique and Walberto. Luiz in the Lobby Bar did a great job. Eduardo in the Italian restaurant went out of his way to accommodate our dining preferences. An extra shout out to Hector, our Concierge on the 26th floor. Our luggage was left on the tarmac at the airport in Cancun for a very long time and got soaking wet in the rain. Our luggage and clothes in the suitcase were all wet. Upon arrival to the hotel, and after check-in, we explained our plight to Hector. He immediately collaborated with a staff member from the laundry. I wish I had his name, but I don’t. He was so willing to accommodate our needs and take care of our wet clothes. Between he and Hector, they saw to it that the contents of four pieces of luggage were dried, laundered, ironed and returned in a timely manner and in impeccable fashion. We couldn’t believe it. They also provided us this service complimentary. Again, amazing. While our trip started off with that challenge, we were so impressed with how they managed it, and it continued to set the tone for the rest of our stay. Above average service. This resort is just beautiful. The rooms (Preferred) gorgeous and well appointed. Lastly, the entertainment is top-notch. Starting with the lobby bar, the lobby, and onto the shows. Entertainment during the day is great, too. Would definitely recommend this location for a beautiful, relaxing, vacation. Read less
Image of the Tripadvisor rating third time... great experience!

Apr 2, 2026 gilma N

My stay at Secrets The Vine Cancun was really nice overall. The place is beautiful, super clean, and the views are just insane, especially from the rooms and pools. The staff is still really good too, everyone was kind and helpful the whole time. Lowkey tho, I gotta say… I miss Sexy Carlitos 😂 he used to work there years ago and brought such a… Read more
My stay at Secrets The Vine Cancun was really nice overall. The place is beautiful, super clean, and the views are just insane, especially from the rooms and pools. The staff is still really good too, everyone was kind and helpful the whole time. Lowkey tho, I gotta say… I miss Sexy Carlitos 😂 he used to work there years ago and brought such a fun vibe. Y’all should bring him back fr, just saying haha. But even without him, the energy is still good and the people there take care of you. Food and drinks were solid, and everything just felt easy and relaxing. Overall, really good experience, I’d definitely come back. Read less
Image of the Tripadvisor rating Great Customer Service- Lovely World Class Beach

Apr 1, 2026 BeanTownBroMan Boston, United States

We had such a wonderful stay at Secrets The Vine Cancun in beautiful Cancun, Mexico. From the moment we arrived, the hospitality was warm, genuine, and incredibly attentive. What really made the experience special, though, were the amazing people who served us throughout our stay. A special thank you to Bruce, our floor mayordomo, who… Read more
We had such a wonderful stay at Secrets The Vine Cancun in beautiful Cancun, Mexico. From the moment we arrived, the hospitality was warm, genuine, and incredibly attentive. What really made the experience special, though, were the amazing people who served us throughout our stay. A special thank you to Bruce, our floor mayordomo, who consistently went above and beyond to make sure everything was perfect. His attention to detail and sincere care made us feel truly welcomed and looked after. We also want to recognize Lucio Luna, whose organic, kind, and welcoming approach to sales was honestly refreshing. His style was never pushy, just thoughtful, professional, and genuinely helpful. Lucio represents the very best of hospitality sales, and he should absolutely be leading sales training for the property. At the pool and beach area, Angel, the supervisor, was attentive, warm, and incredibly kind. You could tell he cares deeply about guests having a great experience, and his leadership clearly sets the tone for the team. And finally, Carlos, the Beach Chair Manager Attendant, deserves a huge shoutout. He worked tirelessly, always with a smile, making sure guests were comfortable and taken care of. His friendliness and work ethic did not go unnoticed. It is the people who make a resort memorable, and this team truly made our trip special. We are so grateful for their kindness, professionalism, and heart for hospitality. Thank you all for such a beautiful experience. We look forward to returning. Read less