The Club Barbados Resort & Spa

This is a lovely hotel with everything you expect from a typical Caribbean all inclusive resort. The atmosphere is very friendly and staff in the restaurant are very professional, friendly and efficient. Buffet breakfast and lunch with dinner ordered via a menu, which was great, however, some evenings all you are craving is a lovely caesar salad or some sort of salad, you don't always want a dinner that consists of meat , veg and a jus - although as lovely as it was. Checking in process did take a while. Rooms are kept clean every day and are very spacious, the air con is very powerful! Entertainment every evening, we thoroughly enjoyed the Karaoke Evening, the host had an amazing voice himself and sang some songs to get the evening underway, the DJ on another evening was also great, people could ask for requests. Alcoholic drinks are not held back in terms of alcohol content and cocktails were lovely! I have to say the General Manager at this hotel is a shining example of why her team deliver such a great service...... we had an issue with our outbound flight which meant we arrived 24hrs after our intended check-in date, she very kindly sorted the situation and ensured we didn't lose this day, she arranged for the missed day to be added to the end of our intended stay. She is onsite every day and always goes out of her way to talk to holiday makers , consistently asking questions to ensure the resort is delivering to the expected standard. Thank you for a great holiday! Read less

I’ve just returned from a lovely restful week here with my husband and 21 year old son. The garden rooms we were given were beautiful appointed with a lovely view of the sea as well the gardens (322 and 222). We were delighted to spot four monkeys scampering through the grounds early one morning before everyone woke! Large comfy beds, great air conditioning and a good shower. There was a fridge in the room with an initial supply of 4 bottles of water and after that we just refilled them from the tap or from the chilled water stations downstairs. It’s great to see a hotel resort cutting back on needless plastic usage. The pool area was lovely with plentiful thick, padded sun-beds, we never failed to get a shaded one and there were also beds on the sandy area looking out to sea which was a beautiful spot, very handy for the beach bar! Watch the cocktails, they were delicious but good grief that rum punch was powerful! 😂 We ate in both restaurants and never had a bad meal, with perfect portion sizes. Lunch was buffet style and we always found something to our liking there. We ate at the food truck once and that was nice too. We took advantage of the snorkel equipment and saw loads of beautiful fish near the rocks. We didn’t do the paddle-boarding but did enjoy relaxing in the circular floats off the steps. We chose this hotel as it seemed small enough to offer a relaxing holiday but with enough things to do should we want more. It exceeded our expectations on every level and a huge thanks has to go to all the wonderful staff who ensured we all had a really lovely time! Thank you! Read less

⭐ 1-Star Review: Extremely Disappointing Experience at The Club Barbados Resort & Spa Our group of 20 traveled to The Club Barbados Resort & Spa to celebrate a special family milestone, and unfortunately, it was one of the most disappointing resort experiences many of us have ever had. From the moment we arrived, it was clear the resort was not prepared to accommodate its guests. Check-in took several hours, upgraded room reservations were not honored, room assignments were disorganized, one room was double-booked, and one couple was given access to a room that was already occupied. To make matters worse, each room was provided with only one key, creating unnecessary inconvenience for families and groups. The resort appeared severely understaffed throughout our stay. Several restaurants advertised as part of the all-inclusive experience were closed, leaving very limited dining options. Food service was consistently slow, with wait times often exceeding an hour for basic menu items. One member of our group waited over an hour for a hot dog. Basic items were frequently unavailable, including penne pasta during a planned group dinner. The food situation was particularly concerning. Guests were repeatedly told that there was not enough food available for additional servings. One guest was limited to four chicken wings because the resort claimed supplies were low. The resort's only food truck, which served as a primary dining option, eventually ran out of food completely. Returning to the resort later in the evening offered little relief, as guests seeking a snack were told no food was available. For an all-inclusive resort, this is simply unacceptable. Other service failures included: Drinking water in rooms was never replenished beyond the initial three bottles provided. Pool beverage service was virtually nonexistent, forcing guests to leave the pool and wait at the bar. No room service was available. Several advertised dining venues remained closed throughout our stay. Food availability and menu selections were consistently limited. The condition of some guest rooms also raised concerns. Toiletries appeared to have been previously used, and one room contained visible mold in the shower. These issues reflected poor housekeeping and maintenance standards. It is important to note that our frustration is not directed at the staff. Every employee we encountered was friendly, professional, and clearly doing their best under difficult circumstances. The problem appeared to be a lack of staffing, resources, and operational oversight from management. The most disappointing aspect was management's response. After the numerous issues our group experienced, the only compensation offered was a waiver of the resort fee. Even more troubling, the resort presented a release agreement that would have prohibited guests from posting negative reviews in exchange for accepting that compensation. Our group declined because we believe future travelers deserve an honest account of our experience. Ultimately, we found ourselves leaving the resort to celebrate our special occasion elsewhere because the resort could not provide the experience it advertised. After spending a significant amount of money on what was supposed to be a memorable vacation, we left feeling frustrated, disappointed, and let down. We sincerely hope management addresses these operational issues, but based on our experience, we cannot recommend The Club Barbados Resort & Spa. Read less