The Club Barbados Resort & Spa

Had a fabulous 10 days at the Club Barbados resort with my wife. This is one of the older resorts on the island but has a real relaxed atmosphere. The staff are very friendly if you engage with them. They are busy at times especially in the Restaurant but are courteous and efficient. As this trip was our first to Barbados we were very pleased with it. Our trip was obviously during the off season/wet season but still plenty of fabulous sun. Being their quiet season the resort had some building work going on with 1 restaurant being refurbished and 1 of the 7 blocks being refurbished that did make some occasional banging noise but it wasn't bad. The food was very good and lots of variety on offer. A special shout out to the lovely lady who cooked my omelettes each morning, always a smiling face and a laugh. Also to Kereen and Sophia who make the best cocktails and were great fun. The resort lost its sandy beach a few years ago to a storm but this has created a wonderful snorkelling area between the resort and Sandy Lane beach. We spent hours each day swimming with pretty fish. Sandy Lane beach is literally 300 yards along from the resort and is the best beach on the island. Our room was ground floor overlooking the pool area and was very clean, air con worked very well and maid service daily was good. Evening entertainment was good and varied. Reception were very helpful with which trips to take. I recomend the half day jeep safari which takes you around the plantarions and gives a glimpse of the real Barbados history. We had such a good time at the resort that we are already looking to book for next year. Read less

Had the best holiday at The Club with my husband. We found everyone to be so friendly and helpful. It has everything you could possibly want for a laid back relaxing holiday but also offers activities and water sports. We personally enjoyed the rocky frontage to the resort as we had some awesome snorkelling experiences, literally like swimming in an aquarium. For the best beach on the island, Sandy lane beach is seconds away and very easy to get to, why people make a fuss about paddling through a bit of lovely warm sea to get there beats me. The breakfast buffet offered everything you could possibly want. The food at lunch time was varied and again offered a wide variety of food, all delicious by the way. We enjoyed our evening meals, delicious, served by wonderful friendly people overlooking the sea. The 3 pool areas were great, one quieter another with a party vibe, surrounded by gardens with pretty tropical trees and flowers. The whole resort had a wonderful Caribbean vibe, we personally didn’t want a large modern resort, so The Club was perfect for us. Our room was clean, air con worked well, we overlooked the pool, serenaded by tree frogs and crickets through the night. The endless cocktails were amazing, well made, I loved the Bloody Marys, nice and spicy. It’s a shame people have written negative things about The Club, I think some people just look for things to moan about. We had the best holiday, value for money, and can’t wait to return next year Read less

The purpose of my trip was to celebrate my birthday and celebrate I did. My stay was truly unforgettable. From the moment I arrived, I was greeted with warm hospitality, and an atmosphere that immediately made me feel relaxed and welcomed. Dimitri who shares the same birthday as me took my luggage to my room and was helpful, friendly, pleasant and professional. I stayed in an oceanfront room which was beautiful. I slept to the sound of the waves. The only complaint was the AC didn’t work properly and even after a supposed repair, it malfunctioned soon after. The property had well-maintained grounds and comfortable accommodations. The facility also had monkeys. Lol. It’s a small resort so you won’t get lost and there is always staff around to help. The only downside is not too much activities on the resort. I liked the live band, karaoke and the piano bar. The resort staff helped me re-book my tour of the island after it had been canceled by another company although it was way too expensive. They also helped me figure out how to find out about my Bajan family by recommending the Archives Department. Food was good whether at Enids or downstairs. Enids has to serve real traditional Bajan food. What stood out most was that the staff was friendly, attentive, and genuinely committed to making my stay special. They and some of the guests made me feel extra special on my birthday. Some of the names I remember are Kathy-Ann and Brianna at the front desk, Mia, Sherry, Guye at the bar who was a pleasure to talk to and thought me how to play Oware. Rohan at the fitness center who was knowledgeable, pleasant, and professional. The spa service was great. Sheryl and Indira were a joy. They were more but I don’t remember all the names. Everyone seemed pleasant. I would happily return and wholeheartedly recommend it to anyone looking for an intimate beautiful and memorable getaway. I am sorry for the guests that had unpleasant experiences, perhaps the resort can’t handle large groups of a certain size. I truly had a wonderful experience from beginning to end! Read less

Shocking the fact that between average and terrible this place has 1/3 of its reviews over 700 is alarming alone. Where do I start … We arrived at the club Barbados on our honeymoon for 8 nights costing us just short of £5000, First impressions the hotel looked very basic and tired. We was shown to our room ( the wrong room) I’d selected a premium room with a sea view and balcony. We was given a loft room 3 flights of stairs up with no balcony which we complained about straight away and was told there was no other rooms but will be the next day. We just shrugged it off and went about our day. We walked around to get our bearings and just found the place to be pretty grubby and not very well maintained for the money we paid we expected a lot more. The next day things become worse we had a slip under our door stating that 1 of the only 2 restaurants on site and the rum bar /sports bar is closing for refurbishment leaving only the sunset restaurant and sunset bar remaining.. we appreciate things need to be refurbished but to be told this on our second day is not really acceptable and this caused a major impact to our holiday the place become like a building site drilling banging all day. And very boring eating in the same place every day, We tried to just get on with it but things just kept cropping up and highlighting just how bad this hotel really is… Flys for 1 they are everywhere you can’t eat without being swormed by them They are left to just go all over the food in the buffet area it’s actually pretty disgusting. I didn’t eat any of the buffet food, The cleanliness of this hotel really needs addressing if they had a hygiene inspection they would probably get shut down in the uk. We was there for 9 days and didn’t see the pool area get washed down once only when it rained. We had chipped plates at dinner chipped cups at breakfast. An aircon unit that chucked water out down the wall soaking the floor, The sunloungers are all stained, there was broken glass around the pool, cigarette buts, wrappers, plates and glasses left from the day before just grubby and lazy. My last complaint is the staff the women here are so rude there’s a select few that are really nice but most are miserable and moody and look at you like sh@t I wouldn’t recommend The club Barbados and the fact they are getting away with saying it’s a 4 star hotel should be a criminal offence ! It’s a 2 star and that’s being generous The club Barbados completely ruined our honeymoon My advice avoid this place Read less

I was very disappointed with our recent stay at The Club Barbados Resort & Spa. Our group of 20 traveled to Barbados to celebrate my close friend's 40th birthday, and unfortunately, what should have been a memorable family vacation became an extremely frustrating and disappointing experience due to numerous operational failures throughout our stay. From the moment we arrived, the resort appeared unprepared to accommodate its guests. Check-in took several hours, creating an exhausting start to our vacation. Several upgraded room reservations were not honored, room assignments were disorganized, one room had been double-booked, and one couple entered a room that was already occupied by other guests. In addition, providing only one room key per room created unnecessary inconvenience, particularly for families and larger groups. Throughout our stay, it became increasingly clear that the resort was severely understaffed and lacked the resources necessary to operate effectively. Many of the restaurants advertised as part of the resort experience were closed, leaving guests with very limited dining options. Food service was consistently and unacceptably slow. One member of our group waited more than an hour to receive a hot dog, and even basic menu items were unavailable—including penne pasta during the birthday dinner we had planned for my friend. Perhaps the most astonishing example of the resort's lack of preparation was that there was only one food truck serving the entire property, and it ultimately ran out of food. It is difficult to understand how a resort of this size could rely on a single food outlet to feed all of its guests, only for it to completely run out of food. This reflects a serious failure in planning and guest service. The condition of several guest rooms was equally concerning. Toiletries appeared to have been previously used, and one room contained visible mold in the shower. These issues raised significant concerns regarding housekeeping standards, cleanliness, and overall maintenance. I want to be clear that our frustration is not directed toward the resort employees. Every staff member we encountered was friendly, courteous, professional, and worked extremely hard under what appeared to be very difficult circumstances. They did everything they could despite being clearly overwhelmed. Our concerns lie squarely with the resort's management and its lack of preparation and operational oversight. The purpose of this trip was to celebrate my friend's 40th birthday with her family and friends. Instead of enjoying the experience we had anticipated at the resort, we were forced to leave the property and celebrate her birthday dinner at Tides Restaurant simply to salvage the occasion and bring a smile to her face. We should never have had to leave an all-inclusive resort to create the memorable celebration we had planned. What made this experience even more disappointing was management's response. After everything our group experienced, the only compensation offered was a waiver of the resort fee. Given the extent of the issues throughout our stay, this was wholly inadequate and did not come close to recognizing the inconvenience, frustration, and disappointment our group endured. Even more concerning, we were presented with a release agreement stating that, in exchange for waiving the resort fee, no one in our group could post a negative review about the resort. We found this deeply troubling. We felt pressured to waive our right to honestly share our experience in exchange for minimal compensation. We declined because we believe future guests deserve an accurate and honest account of what our group experienced. This experience fell far below the standards we expected: The excessive check-in delays and room assignment failures. The failure to honor upgraded room reservations. The inadequate food service and lack of available dining options. The cleanliness and maintenance concerns within guest rooms. The resort's staffing and operational readiness. The appropriateness of asking guests to sign an agreement restricting honest reviews in exchange for minimal compensation. Drinking water in guest rooms was not replenished, only 3 bottles per room the entire stay . Basic food items were frequently unavailable throughout our stay. During lunch, a guest requested more than four chicken wings and was told there was not enough food available. At dinner, another guest requested an additional serving and was again told there was not enough food. The resort's only food truck serving guests ran out of food entirely. Pool beverage service was virtually nonexistent. Guests were required to leave the pool and wait at the bar to order drinks. No room service was available. Guests returning to the resort after an evening out requested a snack and were told no food was available. Several advertised restaurants were closed, significantly limiting dining options. Food service was consistently slow, with waits exceeding one hour for simple menu items. Basic menu items were unavailable, including penne pasta during our planned birthday dinner. The resort appeared understaffed and unprepared to adequately serve the number of guests on property. Read less