The Daisy Family Suites at Ocean Coral Spring

Montego Bay, Jamaica

Star rating

The hotel

The Daisy Family at Ocean Coral Spring brings you the latest in top quality, family friendly hotels in and around Montego Bay. With direct access to a spectacular white sand beach, in a serene area of Jamaica, you’ll be hard pushed to find somewhere as relaxing yet exciting at the same time. Whilst lying on the beach, you’ll feel like you’re secluded from everywhere, however in reality, you’re just a short drive away from Montego Bay and Falmouth – a small, charming town with English influences. You’ll struggle to get the kids to leave the resort though, there’s a water park, games room, bowling alley and a whole entertainment programme of sports and activities for them to get stuck into. It’s not just activities you’re spoilt for choice with, there’s eight dining options to get your teeth into.

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Water Skiing
  • Windsurfing
  • Kids Club
  • Teen Club
  • Families
  • Bar
  • Evening Entertainment

Where is it

Located on the seafront on the northwest coast of the island, in Trelawney, approximately 30 minutes from Montego Bay.

Hotel information

513 rooms with an elegant interior design, all featuring 48” smart TV, mini-bar (restocked daily), tea/coffee-making facilities, in-room digital safe, air-conditioning, iron, and hair dryer.

Daisy Family Junior Suites are located next to the water park and overlook the pool or gardens from a balcony or private terrace. Rooms have 1 king-size or 2 full-size beds as well as a sofa bed, sleeping maximum 4 people. These rooms include extra services such as umbrellas and Daisy amenities.

Daisy Rooftop Junior Suite with spectacular views from the large terrace with sun loungers and jacuzzi, seating area with sofa bed, bathroom with whirlpool, and bedroom with 1 king-size bed, sleeping maximum 4 people.

Martha’s Market (buffet restaurant offering international cuisine). La Locanda (à la carte restaurant serving Italian cuisine), Sakura (restaurant with Teppanyaki grill). Sugar Cane (Jamaican and Caribbean specialities; à la carte restaurant). Thali (Indian cuisine; à la carte restaurant). Route 66 (American BBQ food). Red Snapper (Beach restaurant). Jamaican Grill (specialising in Jamaican jerk). Snack Bar (selection of light bites and cocktails). Mike’s Coffee (tea, coffee and pastries, as well as smoothies and milkshakes). Ice Cream Shop. Range of bars including Pool bars, Lobby bar, Piano bar, Red Snapper Beach bar, Sports bar, Disco bar and Bowling Alley bar. 

Entertainment team with full programme of activities in the day, as well as shows and live music at night.

Swimming pool and 2 jacuzzis. Lazy river. Water park and family pool. Theatre. Disco. Bowling Alley. Games room. Despacio Spa centre* with indoor pool*, jacuzzi*, sauna* and health and beauty treatments*. 24-hour gym. 2 tennis courts. Multi-sports court. Beach volleyball. Table Tennis. Aerobics. Snorkelling and other non-motorised water sports. Motorised water sports*. Daisy Club (4-12 years) and Teen Club (13-17 years) with an extensive range of sports, games and activities as well as games room. New Virtual Reality Planet Games Arcade*.

Complimentary WiFi. Room service (11am-11pm). Beauty salon and hairdressing service*. Medical service*. Shopping centre*. Complimentary parking.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1926)
  • Very good (473)
  • Average (326)
  • Poor (244)
  • Terrible (330)
Image of the Tripadvisor rating Pretty resort, mediocre food, bad staff, but nice room

May 8, 2025 Kristina O

Overall, this resort is good, but it has a couple of downsides that should be made known. The pool area is perfect, lots of chairs with a fairly big pool, so it's never too crowded. The pool isn't very deep, however, only about roughly 4ft (3.6 to be exact). The food was sub-par; it wasn't horrible, but it wasn't phenomenal. Personally, I found… Read more
Overall, this resort is good, but it has a couple of downsides that should be made known. The pool area is perfect, lots of chairs with a fairly big pool, so it's never too crowded. The pool isn't very deep, however, only about roughly 4ft (3.6 to be exact). The food was sub-par; it wasn't horrible, but it wasn't phenomenal. Personally, I found the fruit incredibly disappointing, only expect to find melons and the occasional frozen strawberries. The main problem I had with this resort was the workers. My cousin and I were frequently harassed by male workers when walking around the resort. They would often catcall us while we were walking to the pool and come up to us as we were lounging. They also asked weird questions like "are you girls here alone", which is pretty creepy to ask 20-year-old girls. We also had an incident of a worker asking for our social media, which is incredibly unprofessional. The workers also look incredibly miserable, which I don't particularly have an issue with, but it can be a bummer. The female workers were always incredibly kind to us, which was refreshing! One really good thing about this resort was the rooms, they are very new and spacious. The bathroom was always clean and the balcony was perfect. Read less
Image of the Tripadvisor rating Just, OK..

May 7, 2025 srhforde Birmingham, United Kingdom

OK Hotel but not a 5 star. Incorrectly advertised by TUI, as usual, as a higher star than it is. Starting with positives.. Staff were friendly, very good concierges, good food selection and quality was generally on the positive side. Great pool which was well maintained, good family room which kept kids entertained in the evening, bowling was also… Read more
OK Hotel but not a 5 star. Incorrectly advertised by TUI, as usual, as a higher star than it is. Starting with positives.. Staff were friendly, very good concierges, good food selection and quality was generally on the positive side. Great pool which was well maintained, good family room which kept kids entertained in the evening, bowling was also good we enjoyed this on a few nights.. Negatives..Rooms were dated, very long handwritten check in process, constantly asked room number at all restaurants and for towel exchange. On arrival our room door was broken, when staff had put suitcases in the room we couldn’t get them out as handle fell off and we were stuck outside! Had to wait an hour or longer for repairs which is frustrating after a 9hour+ flight. Bar staff are minimal often waiting for drinks, not the staffs fault. Drinks in the buffet restaurant took absolutely ages every single evening, often felt like they attempted to limit drinks? Entertainment was the biggest issue! Limited entertainment, not very positive other than beach party which was good but once a week, poor layout in main area as no where to sit and have a drink/socialise as a family limited tables & chairs in area where band plays. Bands were good when they were on. During stay staff often approached customers asking for food and drinks, which is understandable but some guests should bear this in mind. Manmade rocky beach, not very sandy at all I would stay negril side for beaches. Unfortunately I would not recommend, previously stayed at Royalton Negril and we found ourselves constantly comparing! We had a good holiday as we always make the most of it, but for an expensive 2 week holiday travelling from England I would not choose this hotel again. Read less
Image of the Tripadvisor rating An extremely disappointing experience.

May 5, 2025 Dahlia M Kent, United Kingdom

The hotel itself was just okay with some amenities, lukewarm food and mediocre entertainment. It has a little beach but I heard several guests complaining about the state of it. It’s small and rocky. There are a few pools and a lazy river. Special mention to Travis who did his best to soften the blow at check in. Same goes for Lorraine— both are… Read more
The hotel itself was just okay with some amenities, lukewarm food and mediocre entertainment. It has a little beach but I heard several guests complaining about the state of it. It’s small and rocky. There are a few pools and a lazy river. Special mention to Travis who did his best to soften the blow at check in. Same goes for Lorraine— both are a credit to the hotel. Philandre assisting at the Lazy River was also very friendly and helpful especially with my elderly mother. Unfortunately I can’t say the same for Jodine at the check in desk as I found her abrupt, abrasive and dismissive. The same is true for some of male bar staff near the beach. The staff treat those with Jamaican accent as if they’re are not human beings which I find beyond disgusting. For example; my brother was at the bar first and ordered his drink in his Jamaican accent- the staff ignored him and proceeded to take order from an American couple who came in after him. Would I recommend the hotel? No I wouldn’t. There are better five stars in the vicinity so my suggestion would be to spend your money elsewhere. Furthermore, communication is not their strong point so please make sure you don’t have any reason to contact them via email or via this app as you’ll be ignored. Read less
Image of the Tripadvisor rating Extremely Disappointed — Left Stranded with No Accountability

May 3, 2025 Andrea B

I was a guest at Ocean Coral Spring Hotel between April 29th and May 3rd 2025 and had an incredibly disappointing and frustrating experience with their promised transportation service. I booked round-trip airport transfers directly through the hotel’s website, provided all travel details, and received confirmation that I would be picked up.… Read more
I was a guest at Ocean Coral Spring Hotel between April 29th and May 3rd 2025 and had an incredibly disappointing and frustrating experience with their promised transportation service. I booked round-trip airport transfers directly through the hotel’s website, provided all travel details, and received confirmation that I would be picked up. Despite following all instructions and arriving on time, there was no representative to meet me, no communication from the hotel or its transportation partner (Turissimo Jamaica), and I was forced to pay out-of-pocket for a taxi late at night after I called the hotel and was advised by their staff to take a taxi and that I would be reimbursed. What made the situation worse was the hotel’s complete lack of accountability. Although my reservation and all communications came directly from Ocean by H10 Hotels, I was told that because I didn’t arrive by plane, the transfer didn’t apply—this limitation was never stated anywhere during booking or in confirmation emails. Instead of taking responsibility, the hotel blamed me for “bypassing the system,” despite the fact that I followed every step exactly as directed. This experience was not just inconvenient—it was unacceptable. I was left stranded, misled, and have received inconsistent and dismissive responses ever since. Guests should not be penalized for trusting a hotel’s own advertised services. I expected better from a property of this caliber and will not be recommending this hotel to others. Proceed with caution if you're relying on their transportation services. In addition, the room I was in was definitely not 5 star quality. There were stains on the couch, huge cracks in the walls, nails sticking out of the walls (a potential hazard), titles sticking out, a paint splattered all over. Water dripping in the lobby with a bucket to catch it and caution tape around the seating area. I have attached some photos. I also have videos I can share. Read less
Image of the Tripadvisor rating Just perfect

May 3, 2025 Kelly L

First time visiting Jamaica from the uk I would 100% go back Such a lovely resort The food was lovely The drink was great The staff work so hard and go above and beyond Rooms were perfect, and fridge filled everyday, the beach was lovely was concerned with some I read but it wasn’t as bad as so people say :-) Keep up the great work