The Daisy Family Suites at Ocean Coral Spring

I cannot say enough good things about this resort! We travelled as 2 adults and 2 kids (10yr & 13yr) It Started once we arrived, everyone was so welcoming! Our room was 1531. I loved this room, close to the pool but far enough away from the noise. We also had view of the ocean, lagoon and kids waterpark. The beach is lovely, but not large. The water was stunning. Bring snorkels and water shoes! The nightlife here was great as well. Every night was something different music, dancing, performances, just wow! Watch the illusionist - fabulous show! There is a virtual reality room that was super cool but way over priced! $15usd per person per game that lasted 4-6min. We did the bowling which was awesome - bring socks! There are 2 restaurants to reserve, we only made it to the hibachi and so glad we did! The energy there is wild(be prepared to sing as a group!) and the food was excellent. The market buffet they offered was so yummy, we never had a hard time finding something good whether it was breakfast, lunch or dinner! One of the best parts is at the beach there is an "off resort" section where you can buy pretty well the same things you can buy from the resort gift shop at a fraction of the price and the money goes to people that need it more. When you go to this area have an open mind, everyone is kind and just wants you to make it to everyone's shop. My family and I went there and had my daughters hair braided, bought bracelets and necklaces, jerk spice, shirts, key chains and bought something from everyone. They really appreciate it. I did see some people giving horse back rides in there too, never priced it though. This resort is 5⭐️ and Ill always recommend!! If you are not traveling with kids I would suggest booking at Edens Bay which is adult only. Read less

I don’t even know where to begin because this stay exceeded expectations from the moment we arrived. From stepping off the shuttle, we were welcomed in a way that felt genuinely warm — not forced, not “because we paid extra,” but like they were truly happy we were there. That tone carried through our entire trip. The room was gorgeous — intimate, spotless, and clearly well cared for. Cleanliness matters to us, and they nailed it. The atmosphere throughout the resort matched exactly what you hope for when visiting Jamaica: laid-back, caring, and yet incredibly hardworking. The staff created an experience that felt relaxed but never lacking in attention. The food was amazing across the board, and the service was impeccable. Several team members made our trip especially memorable — Twayne, Lenois, Omar, Randolph, Tavon, and Rose were all fantastic. But Zweli deserves special recognition. He was our go-to for everything. He made sure every detail was handled, stayed ahead of scheduling, and if anything was even slightly off, he addressed it personally and immediately. Having someone that attentive made the entire stay feel effortless and carefree. This was our first trip outside of the U.S., and Ocean Coral Springs set the bar extremely high. The culture, the hospitality, the service, and the overall experience made it unforgettable. It may have been our first visit — but it definitely won’t be our last. Read less

I rarely write reviews like this, but this one is absolutely deserved. From the moment we arrived, the experience lacked any real sense of hospitality or personality. There was no welcome drink, no warm greeting, just a very transactional check-in. Unfortunately, that tone carried throughout the entire stay. Room Experience We were placed in a room with an adjoining door, which quickly became a major issue. Noise from the neighboring room carried straight through at 5:00AM at sometime earlier, the parents would well at their screaming kids and it wouldn’t stop till they left for the morning. It felt like they were in our room. Between the rude neighbours or the premium club people bothering you with phone calls each day to come to a special time share meeting, it was hard to get some sleep. Also, the bed was extremely hard and uncomfortable, making it difficult to get a proper night’s sleep, the bed would make a hard cracking noise, I believe the bed coils were done in and broken. There were also several maintenance concerns. The glass door was falling off its hinges, the pergola over the bed was loose and wobbly, to the point it felt unsafe, and the jacuzzi mechanical access cover was broken and kicked in. These are not minor cosmetic issues. These are things that should be addressed immediately in any resort claiming quality standards. I spent the entire week waiting me valuable holiday time asking the front desk and manager for either a room change or at least a softer bed. Each time, I was told “we’ll see what we can do,” but nothing meaningful ever happened. I even advised the manager I was prepared to contact my travel representative to switch resorts. At one point, while actively trying to resolve the situation with the main manager, another front desk staff member told us we would need to check out of our room by noon, bring all of our luggage to the lobby, and wait, potentially all day, until another room might become available. No timeline, no guarantees. So essentially, we were expected to sit around all day with all of our belongings, including sensitive items, left sitting in the heat. Completely unacceptable, and honestly shocking customer service. Drinks and Bar Service The bar experience was equally frustrating. Beer was frequently warm, drinks were inconsistent and poorly made, and bartenders would often disappear into back rooms, leaving guests waiting. There were multiple times where you would stand there wondering if anyone was even working. There was no attentiveness or urgency. The main pool bar was in very poor condition, with part of it destroyed and a sharp, rusty metal edge exposed where guests sit in the water. This is both unsafe and unacceptable. At the beach, there were not enough lounge chairs or palapas, and many chairs were broken or unusable. The same issue extended to the main pool and lazy river, insufficient seating and poor upkeep. The beach bar itself was undersized and not equipped to properly service guests. The ocean side burger bar had ongoing refrigeration issues all week, resulting in warm beer. This could have easily been addressed by simply keeping drinks on ice, but no effort was made. Food Food was mediocre across the board. The buffet was repetitive, often overpicked, and frequently left with empty trays due to poor replenishment. The Italian restaurant was particularly disappointing. The pasta was overcooked, bland, and clearly being reused from a communal pan left sitting on a burner, resulting in burnt pieces being served. Given the open kitchen concept, it raised legitimate concerns about food handling and hygiene. Service and Overall Experience This was the biggest disappointment of the entire trip. There was zero follow up from management despite multiple complaints. No one checked in to ask how our stay was going. There was no survey, no proper send off, and no attempt to recover the experience. The entire stay felt very basic and impersonal. No one stood out, no one went above and beyond, and no one seemed to genuinely care. The towel card system was another unnecessary frustration, often requiring arguments with staff just to exchange or return towels, something we have never experienced at other Ocean properties. The Wi Fi was unstable and unreliable, frequently disconnecting for extended periods and offering inconsistent coverage throughout the resort. Final Thoughts This resort has potential and looks good on the surface, but it completely misses the mark where it matters most, guest experience and service. Between unresolved room issues, being asked to leave our belongings in the heat, poor bar service, warm drinks, mediocre food, and a complete lack of care from staff, this was a frustrating and disappointing vacation. Would I return? No. Would I recommend it? Also no. Rating 3.5 out of 5 stars Read less

We booked this as a very last-minute anniversary trip after our previous holiday was cancelled. Our expectations are in line with the resort being 5 star and that we paid a large sum for our stay. This is very much a family-oriented hotel we have bared this in mind within our review as a young couple. Pros: Check-in was quick and easy (though we didn't receive welcome drinks). The food was a real highlight - great variety at the buffet and we especially enjoyed the Italian and Route 66 restaurants. Making reservations via the app wouldn't work at first but sorted quickly at reception. The pool area is huge with plenty of drink options, including the pool and red snapper bars, and table service was a nice touch. Though you did have to request cocktails with alcohol or you will receive virgin drinks. The alcohol may be watered down also as we struggled to get a buzz off the drinks, but I could be wrong! The resort itself is beautiful, and, despite forecasting rain/cloudy all week, we had weather most of our stay. Our room was spacious with a large balcony, and we were pleasantly surprised with an upgraded view. Staff at the House of Diamonds shop were also very friendly! Cons: We did request an anniversary banner for the room on arrival but we received a happy birthday banner instead. This wasn't planned as a surprise so we found it quite funny but if it was I would've been rather annoyed. Service was inconsistent — some staff were lovely, while others seemed uninterested. You have to get up early to reserve a sun bed or they will all be taken by 9 am which isn’t ideal as not everyone wants to wake up at 6 am on holiday. The resort either needs more sun beds (with umbrellas for shade too!) or have hard rules on beds being reserved. Tipping is expected which we're not used to being from the UK (service was majority based on tipping). We did always tip where possible in USD but we were struggled to break our larger bills for tips. Front desk weren't able to help, but some bellhops and bar staff were able to sort this for us. Nightlife is limited and entertainment is aimed at children mostly - though this is expected at a family-focused resort. Housekeeping was quite late (often 3-4pm), which was unusual. We also had minor room issues (TV not working properly, ceiling leak in the bathroom one night, wardrobe doors not closing properly). We weren't given WiFi instructions on arrival which meant paying extra to use mobile data initially. The on-site shop is very expensive, and snack options are limited outside of mealtimes ($14 for crisps)! There was also a power cut one day (completely understand this is out of the resorts control) though there was no communication from staff. It is difficult to get hold of the resort before arrival so if you need to speak to the staff before your stay ensure you email far in advance. Overall: We did enjoy our stay and would recommend this hotel for families. In our opinion, it doesn't meet 5-star expectations, but Jamaica itself is stunning and we would definitely return at resort better suited to us. Read less

This was a great place to stay I would go again for sure !! Food was good and the facility was clean and attractive Couple of minor irritations ….. The coffee shop has long lines They need To have drip coffee as a self service section and half the line would go away , The staff was great , however a couple of female bar tenders seemed to have an attitude. For what we paid they should be excited to serve ! There were just a couple of them ….most staff were fantastic!!! The beach towel situation needs a revision. The towel shack opens too late and does not correlate to the time the pool opens . Silly that guests are swimming in AM , but can’t get the daily towel until later Also they actually ran out of towels a couple of days!! Other than that is was a great experience!!! Read less