Zoetry Montego Bay

Montego Bay, Jamaica

Star rating

Junior Suite Tropical View
Junior Suite Tropical View
Junior Suite Oean View
Junior Suite Bathroom
Junior Suite Swim-Out Ocean View
Junior Suite Swim-Out Ocean View
Junior Suite Swim-Out Ocean View
Master Suite Ocean View
Lobby
Lobby Bar
Canoa
Jerky Jo’s
Coyaba
Wedding Gazebo
Junior Suite Ocean View with Soaking Tub
Junior Suite Swim Out Ocean View with Soaking Tub
Master Suite Bathroom
Coyaba
Soul Bar
Junior Suite Ocean View with Soaking Tub
Junior Suite Ocean View Swim Out
Polo
Junior Suite Tropical View
Junior Suite Tropical View
Junior Suite Oean View
Junior Suite Bathroom
Junior Suite Swim-Out Ocean View
Junior Suite Swim-Out Ocean View
Junior Suite Swim-Out Ocean View
Master Suite Ocean View
Lobby
Lobby Bar
Canoa
Jerky Jo’s
Coyaba
Wedding Gazebo
Junior Suite Ocean View with Soaking Tub
Junior Suite Swim Out Ocean View with Soaking Tub
Master Suite Bathroom
Coyaba
Soul Bar
Junior Suite Ocean View with Soaking Tub
Junior Suite Ocean View Swim Out
Polo

The hotel

Somewhere to slow it all down, the Zoëtry Montego Bay Jamaica has just 49 suites, designed with a holistic approach. As if inspired by the serenity of its private beach, every inch cossets you in calm, with meditation, yoga, spa therapies, and soothing gardens — featuring a free-flowing lagoon and infinity pool — setting the tone for your stay. It’s also inspired by its swanky Ironshore neighbourhood, giving it an exclusive edge and luxuries like 24-hour room service, rum tasting, afternoon teas, and its ‘Endless Privileges®’ take on all-inclusive service. Raising the ‘all-in’ game, you don’t just get gourmet dining in its four restaurants and unlimited beverages in its four bars and 24-hour café, they also include indulgent extras like complimentary daily wellness experiences and a free snorkelling tour.

Amenities

  • Golf
  • Hobie Cats
  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Yoga
  • Honeymoon
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • No Smoking

Where is it

Inside the upscale Ironshore neighborhood, just 5 minutes away from Cinnamon Hill, White Witch and the Half Moon, three championship golf courses and steps away from the shores of the Caribbean sea in Montego Bay. 5 miles east of Montego Bay and 3 miles from the famous "Hip Strip". Transfer time from airport: 10 minutes.

Hotel information

49 luxurious suites situated in three main buildings: Wood & Water, Bamboo and Blue Mountain. All with air-conditioning with individual climate control, private balcony or patio, cable TV, 24-hour in-suite private dining, twice daily refreshed mini-bar, complimentary unlimited worldwide calling, complimentary WiFi and in-room tablet, maid service three times daily, bottle of sparkling wine and fresh fruit daily, daily refreshed coffee/tea maker, safe, luxurious bath amenities, bath robe and slippers, cloth steamer and hairdryer, and complimentary butler service. Junior Suite Tropical View are located on the 2nd floor of the Wood & Water and Blue Mountain buildings with views of the manicured gardens and resort. With either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.

All-Inclusive of: Endless Privileges® includes gourmet dining with an assortment of organic food and beverage selections. Unlimited top-shelf spirits and specialty beverages in the four luxurious bars. Twice daily refreshed mini-bar. Luxurious bath amenities 24-hour private in-suite dining. Complimentary unlimited worldwide calling. Maid service three times daily. Bottle of sparkling wine and fresh fruit daily. Complimentary WiFi mobile app that allows you to view the events, activities and restaurants at the resort, plus local destinations and more! Welcome bottle of rum/tequila. Complimentary 20-minute wellness experience or fitness consultation per person per stay. Complimentary laundry/dry-cleaning services. All activities and entertainment above unless otherwise stated. Complimentary access to Club Mobay VIP Airport Lounge (for reservations booked in Junior Suite Ocean View or above, for a minimum of 7 nights). Complimentary 45-minute motorised snorkelling tour. Complimentary sunset cruise experience (valid when booking a Master Suite for any number of nights or a Swim Out Suite for a minimum of 5 nights. Additional costs applies for other room categories). Complimentary butler service.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets and Breathless resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Room upgrades:

Junior Suite Tropical View with Soaking Tub are the same as the Junior Suite Tropical View but with the addition of a whirlpool on the private balcony. With 1 king-size bed or 2 double beds, sleeping maximum 2 adults. Please note: soaking tub may be located on the balcony or inside select suites.

Junior Suite Ocean View are located on the 2nd and 3rd floor of the Bamboo and Blue Mountain buildings with views across the stunning Caribbean sea. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Ocean View with Soaking Tub are the same as the Junior Suite Ocean View view, located in the Wood & Water and Blue Mountain buildings, but with the addition of a whirlpool on the private balcony. With either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child. Please note: soaking tub may be located on the balcony or inside select suites.

Junior Suite Swim-Out Tropical View are located in the Bamboo and Blue Mountain buildings on the ground floor, with direct access to a private pool from the terrace. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Swim-Out Ocean View are located in the Bamboo and Blue Mountain buildings on the ground floor, with direct access to a private pool from the terrace. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Swim Out Ocean View with Soaking Tub are the same as the Junior Suite Swim-Out Ocean View view but with the addition of a whirlpool on the private terrace. With 1 king-size bed, sleeping maximum 2 adults.

Master Suite Ocean View are located in the Blue Mountain building, with spectacular views of the Caribbean sea from the private balcony. With 1 king-size bed, sleeping maximum 2 adults.

  • Book by 02 Jun ‘25 to receive up to 50% off the accommodation cost between 01 May '25 - 31 Mar '26. Terms and conditions apply. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. 

4 reservation-free restaurants: Canoa (Mediterranean cuisine, open for lunch and dinner), Coyaba (gourmet International fusion, open for breakfast and dinner), Polo Restaurant & Lounge (English-style lounge serving small plates) and Jerky Jo’s (authentic Jamaican cuisine, open from 10:00am-3:00pm). Coco Café (serving and featuring Jamaica's Blue Mountain Coffee, tea and pastries). 4 bars and lounges serving limitless premium national and international brand beverages and top shelf liquors. Afternoon tea and rum tasting. 24-hour room service. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighbouring Secrets and Breathless resorts (terms and conditions apply).

Infinity pool, flowing swimming pool winding through the resort and outdoor whirlpools. Spa* with gardens and a yoga facility, meditation areas, indoor and outdoor massage cabins and a fitness centre. Complimentary 20-minute wellness experience (one per person, per stay). Nearby golf*. An on-site water sports centre offering complimentary activities including: kayaks, stand up paddle boards, and catamaran trips. Motorised water sports* are available and include: complimentary 45-minute motorised snorkelling tour* (one per person per stay), deep sea fishing*, scuba-diving* and coastal sightseeing*. Cooking lessons, bracelet making and Patois lessons. Movies on the beach, board games. Ping pong. Local art exhibition.

Complimentary WiFi access. Nurse service*, car rental*, gift shop and currency exchange. Complimentary laundry/dry-cleaning services. Complimentary butler service for all guests. 24-hour reception.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below

* Denotes local charge.

Special assistance

Dress code: applies in restaurants. Gentlemen to wear long trousers, long sleeved shirts and closed shoes.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (793)
  • Very good (254)
  • Average (178)
  • Poor (110)
  • Terrible (113)
Image of the Tripadvisor rating Beautiful property - need air conditioning or fans in public areas and work on food options.

May 30, 2025 DeniseM513 Carrollton, TX

The grounds and rooms are beautiful. I loved the boutique size of the hotel. The ocean-view balcony suite was absolutely beautiful and large. The shower and restroom are huge and well laid out. The bed and furnishings were very comfortable. The pool is very nice with beautiful double loungers with veils to filter the sun. They have a very… Read more
The grounds and rooms are beautiful. I loved the boutique size of the hotel. The ocean-view balcony suite was absolutely beautiful and large. The shower and restroom are huge and well laid out. The bed and furnishings were very comfortable. The pool is very nice with beautiful double loungers with veils to filter the sun. They have a very minimal beach area with lounge chairs and cabanas. There is no air conditioning and there are no fans in the public areas: lobby, bar or restaurants; all open air. During the day, there was a breeze so the temperature was tolerable. But the evenings were deadly still with no breeze, making dinner very difficult to enjoy. While the staff was very pleasant, courteous and accommodating, the restaurant management was a bit lacking. The food options were limited and there was no change of menu items during the stay except for dinner. We had a 5 night stay. On the day of arrival we had burgers and were told they were out of mustard. On day 3, they were out of lettuce. These items were n a replenished through-out our stay, though there was a grocery store 10 minutes away by car. The quality of the menu fare was mediocre. Read less
Image of the Tripadvisor rating A must see

May 22, 2025 Jason E

The Resort was beautiful and staff was amazing. We had a blast and highly recommend for adults only. Food was awesome as well. Spent our honeymoon their , the views of water and sunset we breathe taking. Water was warm and so much to do close by.You won't be disappointed.
Image of the Tripadvisor rating Save your time and your money

May 21, 2025 Michael S

We came to Zoëtry Montego Bay expecting tranquility, wellness, and luxury. Instead, we encountered an unwelcoming and at times hazardous environment, along with consistent failures in service delivery. This experience not only disrupted what was meant to be a relaxing escape for us but also left us feeling completely overlooked and unsupported as… Read more
We came to Zoëtry Montego Bay expecting tranquility, wellness, and luxury. Instead, we encountered an unwelcoming and at times hazardous environment, along with consistent failures in service delivery. This experience not only disrupted what was meant to be a relaxing escape for us but also left us feeling completely overlooked and unsupported as guests. Read less
Image of the Tripadvisor rating Don’t trust the website. You will be disappointed. Jamaica is beautiful but this hotel sucks big time.

May 4, 2025 Lindsey B

I’d like to start by saying the staff individually are wonderful people however this was the worst vacation my husband and I have ever been on. We don’t travel often but we saved up for a while to take this trip. We paid extra to stay at the ‘wellness’ hotel of the Hyatt Jamaica sisters but we left 20x less ‘well’ than when we arrived. I have… Read more
I’d like to start by saying the staff individually are wonderful people however this was the worst vacation my husband and I have ever been on. We don’t travel often but we saved up for a while to take this trip. We paid extra to stay at the ‘wellness’ hotel of the Hyatt Jamaica sisters but we left 20x less ‘well’ than when we arrived. I have never been so let down. Everything we planned to do was cancelled at the last minute and we were never informed ahead of time so that we could make other plans. They had a schedule posted outside of the lobby and maybe two of the 15 events posted happened (both required extra payment, shocker). Yoga was honestly the only thing I enjoyed. After a few days we could tell that the hotel used to be great until it was bought by Hyatt. For example they still had covid signs everywhere requiring social distancing and how to wash your hands. They really need new management. I’m leaving out a lot but honestly I can’t keep dwelling on it. I just want my money back. OH there was also a promise on the website that you could take a boat ride to any of the other sister hotels so there was a total of 13 restaurants to choose from- that was false. You had to attend a time share event if you wanted to go off property and it was a min 45 car ride, no boat. So we were stuck with the one restaurant open a night. Basically the same menu every night- not what I consider an all inclusive. The 24/7 butler is also a joke. They worked maybe 3-4 hours a day and didn’t assist with anything. For example we tried to get room service and they would say call the front desk and then the front desk (once they finally picked up) would say contact your butler. We had 3 different guys over the week and never knew if they were working or which guy we should contact. Overall I just think it was unmet expectations and again it wasn’t the staff’s fault. It’s definitely a Hyatt problem and extreme miscommunication. Read less
Image of the Tripadvisor rating Another wonderful Zoetry week!

May 1, 2025 Bryan L

Our 2nd time at Zoetry, and we are thrilled we chose to return. The property and staff were attentive and beautiful. We were concerned about some negative reviews, but wonder if some people just don't do their research. Zoetry is a quiet, low-key, relaxing resort. Attentive staff, and well-kept rooms. Room service and housekeeping were very good.… Read more
Our 2nd time at Zoetry, and we are thrilled we chose to return. The property and staff were attentive and beautiful. We were concerned about some negative reviews, but wonder if some people just don't do their research. Zoetry is a quiet, low-key, relaxing resort. Attentive staff, and well-kept rooms. Room service and housekeeping were very good. It's not full of busy activities, which we knew. If you're looking for loud and hectic, don't come here. Barbara at Harmony bar was just wonderful! So friendly and warm! Staff in general, including managers, stopped to see us daily making sure everything was going well. Variety and service at the restaurants was good. Butler service was overall helpful and attentive. Jerky Joe's was again awesome!! Before a few somewhat negative observations, let us say we will absolutely return. Zoetry checks most of our travel boxes, and we had a perfectly wonderful time! Two things: OWNERSHIP/MANAGEMENT must get serious about a better bar experience. It's advertised as a 5-star resort, but there are no actual bartenders other than Barbara, who is inside. The staff tending to the pool bar does not know how to make drinks at all. It's always awkward to order an indulgent (not complicated) drink if every time there's an awkward pause while we try and make them understand. (Pina coladas aren't made with OJ). It's an absolute MUST for any all-inclusive tropical resort to have a fun bar experience. Every bar like this needs a drink list of fun, tropical drinks to choose from. This is what makes it fun, and gives variety! Beer and mimosas were the only predictable things to order. Do Better! Butlers seemed to have "connections" with taxis and the rafting tour we did. This might not necessarily be a bad thing, except: Taxi fares were inconsistent. The rafting tour was absolutely a side-hustle. We were told the Great River tour was better than Martha Brea, but don't believe it now. Our "guide" was not part of whatever company the other guides were from. He told us he "got a call early that morning about guiding us". They all wore green Jamaica uniforms. Ours wore shorts, baggy boxers showing, and a tie-dye. He gave no "guide" at all. We heard others shared stories, sugar cane, coconut water, interesting things about the river, etc. Ours told us how hard the job was. The actual rafting ride was less than an hour, and not scenic at all. She did get a limestone foot rub. Solidifying the fact that this was a side-hustle, it was "cash only" and nonrefundable. We should have known better, but we trusted our butler. Next tour we will use Amstar, available in the lobby daily. Even with these small issues, we love Zoetry, and will return. It's a wonderful resort! Read less