Jewel Grande Montego Bay

Montego Bay, Jamaica

Star rating

The hotel

If you're looking for a tranquil slice of Jamaican paradise within an idyllic private cove, the Jewel Grande is for you - the ultimate in luxurious comfort. Sparkling pools and calm shores await you, complete with thoughtful concierge service to ensure full relaxation and ease. Plus, eight all inclusive restaurants (as well as a variety of cafes and bars) are sure to keep mouths watering and cravings satisfied. The whole family is catered for here, with kids clubs and teen lounges that are perfectly equipped to entertain, non-motorised water sports, and a tempting world-class spa. Montego Bay’s best amenities and attractions are also all within easy reach – that’s if you can bring yourself to leave this stunning resort.

Amenities

  • Kids Club
  • Teen Club
  • Anniversary and special occasions
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool

Where is it

This hotel has a prime beachfront location, within its own private cove in Montego Bay. Transfer time from Sangster International Airport: 15 minutes.

Hotel information

217 apartment-style suites, all of which include a private balcony with ocean views, air-conditioning, WiFi, coffee maker, mini-bar (restocked daily with water, soda, juices and beer), luxury bath products, flat-screen TV, Bluetooth speaker, iron and ironing board, and safe. 

Oceanfront Junior suites have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

All inclusive of: unlimited access to all restaurants, eateries and bars, including unlimited premium spirits, popular beers and wines, plus complimentary 24-hour room service (hours and days of operation may vary). All activities and entertainment unless otherwise stated. 

Oceanfront Premium Junior Suites are situated on upper-levels, with a large sitting area and 1 king-size bed or 2 double beds, sleeping maximum 4 adults. 

One Bedroom Romance Ocean View Suites have a separate living and dining area, fully equipped kitchen, en-suite washer/dryer and an open tub in the bedroom. The luxuriously appointed master bedroom features 1 king-size bed, sleeping maximum 2 adults. 

One Bedroom Resort View Suites include an expansive balcony, elegant decor, separate sitting area with sleeper sofa, and a spacious bedroom with 1 king-size bed, sleeping maximum 3 adults. 

One Bedroom Oceanfront Suites feature a separate living and dining area with sofa bed, fully equipped kitchen, en-suite washer/dryer, and direct sweeping views of the Caribbean Sea from the balcony. The luxuriously appointed master bedroom features 1 king-size bed, sleeping maximum 3 adults. 

One Bedroom Grande Luxe Oceanfront suites are spacious and luxurious, and are the largest one-bedroom suites, with a separate living and dining area with a twin pull out sofa bed, fully-equipped kitchen, en-suite washer/dryer, and panoramic views of the Caribbean Sea from a prime oceanfront location. The master bedroom features 1 king-size bed, sleeping maximum 4 adults. 

Two Bedroom Resort View Butler Suites provide extra space, with 2 bedrooms and 2 and a half bathrooms, separating living and dining area with sofa bed, fully-equipped kitchen, and balcony with views of the resort. Butler service is included. The master bedroom features 1 king-size bed and the second bedroom has 1 queen-size bed, sleeping maximum 5 adults.

Two Bedroom Oceanview Butler Suites are as above, with views of the Caribbean sea from the balcony. 

Two Bedroom Oceanfront Butler Suites are as above, with prime oceanfront location and views. 

Three Bedroom Oceanfront Butler Suites are lavishly appointed, with terraces overlooking the Caribbean Sea. Butlers can cater to your needs from the fully equipped kitchen, which has an en suite washer/dryer, and the living room features a sofa bed. The master suite features 1 king-size bed, and there is 1 queen-size bed each in bedrooms 2 and 3, sleeping maximum 7 adults. 

Three Bedroom Penthouse Butler Suites feature luxury linens, fine kitchen appliances and dramatic ocean views from the top floor. There is a fully equipped kitchen, with butler service available. Each bedroom has a full bath, and there is a half bath in the parlour for guests. The master bedroom features 1 king-sized bed, and there is 1 queen-size bed each in bedrooms 2 and 3, plus a sofa bed in the living area, sleeping maximum 7 adults. 

The Three Bedroom Grand Luxe Penthouse Suite is an extra spacious penthouse suite, offering ultimate luxury with pristine views of the Caribbean Sea, which can be enjoyed from the private wraparound balcony, complete with hot tub. Three elegant bathrooms with granite countertops and premier bath products, fully-equipped kitchen with Butler service available. The master bedroom features 1 king-size bed, with 1 queen-size bed in both bedrooms 2 and 3, and a sofa bed in the living area, sleeping maximum 7 adults.  

8 restaurants; Jam-Mex Restaurant (authentic Jamaican and Mexican cuisine, open for dinner), Crickets Grill (casual eatery serving Jamaican cuisine, open for lunch), Orchids (gourmet buffet, open for breakfast, lunch and dinner), Moonstone Restaurant (Italian cuisine, open for dinner), The Fiery Pelican Outdoor Grill (casual eatery, serves burgers, Jamaican patties, nachos, and other snacks and drinks during the day), Le Bouchon (steakhouse, open for dinner), Pierside Restaurant (authentic Asian fusion and Teppanyaki style dining, open for dinner), Waves (international cuisine, open for dinner). 3 bars; The Lobby Bar (popular beers, fine wines, cocktails, alongside tapas and small plates), Morgans Bar (extensive wine, spirits, and cocktails), Rum Runner Bar (swim-up bar). 3 cafes; Ortanique (cafe and juice bar), Silver Cage (fit food, smart coffee, raw juice), The Sugar Cane Coffee and Ice-Cream (gourmet coffee, decadent ice-cream, pastries). 

Daily and nightly entertainment.

Beach and pool concierge service. Two outdoor pools and whirlpools. Grande full-service spa* with 14 treatment rooms, Himalayan salt lounge, fitness centre, steam and spa. Fitness centre, featuring LifeFitness® equipment (including treadmills, ellipticals and free weights). Private trainers available*. Yoga and fitness classes*. Private beachfront cabanas*. Non-motorised water sports including kayaking, stand up paddle boarding, sailing, and windsurfing. Kids club and teen lounge, with fun age-specific activities. Golf nearby*.

Complimentary resort-wide WiFi. Beach and pool concierge service. 24-hour room service. Butler service for guests in two-bedroom and above suites. Gift shop. 

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1966)
  • Very good (387)
  • Average (159)
  • Poor (49)
  • Terrible (84)
Image of the Tripadvisor rating So far disappointed

Oct 23, 2025 530stevanl

First couple of days were great but has fallen apart on the next 2 days with 3 to go Beach front villa with own wade pool, had to vacate at 10pm due to internal water in the electrical panel, moved to penthouse on 12th floor where 1/2 the lights don't work stuck in the 60's decor but built in 2010, remodeled in 2016. Staff is great, change that to… Read more
First couple of days were great but has fallen apart on the next 2 days with 3 to go Beach front villa with own wade pool, had to vacate at 10pm due to internal water in the electrical panel, moved to penthouse on 12th floor where 1/2 the lights don't work stuck in the 60's decor but built in 2010, remodeled in 2016. Staff is great, change that to excellent as always in Jamaica. Buildings are falling apart, paint peeling, can't swim in the 4 ft bay because there is a storm coming 2 days from now, bright sunshine no swell no understanding, food is good in the steakhouse but not in The Pierside, very limited food choices in all the restaurants 2-3 entrees , very limited seating , we are off season and couldn't get into 2 restaurants in seven days, redeeming quality is the buffet is pretty good with great staff, menu changes daily with 30 choices of food and the bar at the main pool is awesome, specifically Maxine. Tipping is not required but we found we got great service and friendship from tipping. Swim up bar closed for major repair ???? Read less
Image of the Tripadvisor rating Best stay ever!

Oct 22, 2025 647theah mound city, missouri

This place is simply breathtaking. It had all the amenities anyone could ever ask for in a vacation spot. I had absolutely zero issues with this wonderful place that I was extremely sad I couldn't stay more than a week. I met so many amazing workers. In fact I want to put a shout out to the two girls that done activities they were so much fun!… Read more
This place is simply breathtaking. It had all the amenities anyone could ever ask for in a vacation spot. I had absolutely zero issues with this wonderful place that I was extremely sad I couldn't stay more than a week. I met so many amazing workers. In fact I want to put a shout out to the two girls that done activities they were so much fun! But honestly, what made the trip unforgettable was the server named Marvin. He literally made everyone feel welcomed and made the stay absolutely marvelous. His smiles, his hard work, and his jokes were out of this world. He was there everyday I was except one and I could definitely tell when he was not there. The atmosphere wasn't the same without him. His work ethic is Definitely one to take notice. He made sure all the dirty dishes were picked up in a timely manner and never stopped to make sure everyone had what they needed or wanted. Y'all need more like him lol! Read less
Image of the Tripadvisor rating Fabulous staff!

Oct 21, 2025 Emma H

We had a wonderful stay at the Grand in Montego Bay, and one of the real highlights for us was Calvin, the chef at breakfast. He went out of his way each morning to make our son Jack – and the other children too – feel welcome and special. Calvin always had a smile, took the time to chat, and made sure they had exactly the food they liked. His… Read more
We had a wonderful stay at the Grand in Montego Bay, and one of the real highlights for us was Calvin, the chef at breakfast. He went out of his way each morning to make our son Jack – and the other children too – feel welcome and special. Calvin always had a smile, took the time to chat, and made sure they had exactly the food they liked. His warmth and friendliness made such a difference to our mornings and became a lovely part of our holiday. Thank you, Calvin, for helping make our stay so memorable! Read less
Image of the Tripadvisor rating Great stay but could be improved

Oct 19, 2025 Dgee47 Wakefield, United Kingdom

We had a lovely stay for 2 weeks for our honeymoon, however nothing special to congratulate us at all all week so a little touch would have gone a long way. The views were great and the staff were fantastic! Rooms: could benefit from a full length mirror and somewhere to get ready outside the bathroom and somewhere to hang wet clothes… Read more
We had a lovely stay for 2 weeks for our honeymoon, however nothing special to congratulate us at all all week so a little touch would have gone a long way. The views were great and the staff were fantastic! Rooms: could benefit from a full length mirror and somewhere to get ready outside the bathroom and somewhere to hang wet clothes outside. Food: orchids lacks character and atmosphere it felt like a school hall, lots of options were popular and were out almost every day so a lot of waiting around. Some nights all restaurants were closed except Pierside (bookable restaurant) and one other option but when you arrive 10mins after opening there was already an hour wait which is not ideal with young kids. Steak is very salty but the salad bar is great at Boucherie. Pools: clubhouse pool was closed for first week and main pool and swim up bar for most of second week. Avoid main pool if you want to relax as this is where all the activities take place with constant shouting down microphones and dragging you up to join in. Clubhouse pool is much more relaxing unless there is work going on in the towers next door then all you can hear is drilling and grinding. Entertainment: on a weekly rolling rota so if you’re there for 2 weeks you would have to watch the same shows twice (karaoke on Thursdays is horrendous felt like I was in Benidorm). LATE CHECK OUT IS $50 PER HOUR AFTER 12pm!!! We thought this was scandalous! We booked a spa day pass for $50 per person for the day which they don’t really advertise but we had full use of the spa facilities and a spa butler for the day and avoided the ridiculous charges as we had a late flight and was at the hotel until 7pm. Gift shop is expensive, approx $25 for a kids bucket & spade set. People walking around pestering you around the pool/beach to buy spa treatments (again at ridiculous prices) Massive shout out to Whitney and the evening DJ you guys were MEGA! Read less
Image of the Tripadvisor rating A week of relaxation!

Oct 18, 2025 Ashly H

We stayed in a one-bedroom oceanfront suite in Sabal Palm, and it was absolutely incredible! The suite was spacious — with two large bathrooms, a full kitchen, a comfortable living room, two TVs, and a balcony overlooking the ocean. It truly felt like our own private apartment for the weekend. The buffet for breakfast and lunch was excellent,… Read more
We stayed in a one-bedroom oceanfront suite in Sabal Palm, and it was absolutely incredible! The suite was spacious — with two large bathrooms, a full kitchen, a comfortable living room, two TVs, and a balcony overlooking the ocean. It truly felt like our own private apartment for the weekend. The buffet for breakfast and lunch was excellent, with plenty of delicious options, and the service was consistently great throughout our stay. Our favorite drinks were definitely from the main pool bar and at the hibachi pier — both spots were fun and had great vibes. The Italian restaurant was also really good! There’s so much to explore on the property, and they offer a variety of activities during the day and at night — you could easily spend your entire trip here without ever needing to leave. The beach was beautiful and spacious, with warm, clear water. There was a bit of seaweed in some areas, but it didn’t bother us at all since there was plenty of open space and it never felt crowded. The grande spa was amazing! Nicest spa I have ever been to! You definitely get the royal treatment! It is calm and serene, I highly recommended the Himalayan salt massage! A special shoutout to Allan, who took such great care of us on the beach! He was always smiling, upbeat, and made us feel like family. His positive energy and kindness truly made our experience unforgettable. Read less