The Reef at Atlantis

Nassau, Bahamas

Star rating

One Bedroom Suite
One Bedroom Suite
Cascades Family Pool
Topaz Suite
Topaz Suite
Plato's
Studio Ocean View
Fish by Jose Andres
Aquaventure
Bimini Road
One Bedroom Suite
One Bedroom Suite
Cascades Family Pool
Topaz Suite
Topaz Suite
Plato's
Studio Ocean View
Fish by Jose Andres
Aquaventure
Bimini Road

The hotel

The Reef’s residential style gives you a home away from home feeling with the added benefit of a Caribbean luxury resort. Known for extravagance, there are 21 restaurants and 19 bars and lounges for you to indulge yourself. Whether it’s feasting on gourmet dishes by world renowned chefs or snacking on the go, you’ll find something to tingle your tastebuds. If adventure and excitement is something you’re craving, the Aquaventure waterpark is the place to be. Thrilling high speed water rides, slides and dives it’s a non-stop fun for all the family. Don’t forget to take a walk through Predator Tunnel and watch the aquatic life in their natural habit or sit on Poseidon’s Throne and take that perfect Instagram photo.

Amenities

  • Babysitting service
  • Kids Club
  • Bar
  • Evening Entertainment
  • Internet Access
  • Restaurant
  • Room Service
  • Swimming Pool
  • Beachfront location

Where is it

On Paradise Island, across the harbour from Nassau, the capital of the Bahamas. Transfer time from airport: 30 minutes.

Hotel information

The Reef at Atlantis - Residential style accommodation with stunning tropical views of the ocean and the island’s natural beauty. All with private balcony, air-conditioning, complimentary WiFi access, flat-screen HDTV, mini fridge, coffee maker, kitchenette or fully equipped kitchen with dishwasher, hairdryer, iron and ironing board, safe and work desk. Studio Terrace View Rooms with kitchenette, are located on floors 1-4 with inland views of the complex and resort, and 1 king-size bed and queen sleeper sofa, sleeping maximum 4.

Board basis options

Atlantis Breakfast Plan: includes one breakfast food item per person at participating venues. It includes a full breakfast buffet at Poseidon’s Table.

**List of dining venues subject to change based on overall resort occupancy.

***Guest may dine at non-included restaurants at full cost.

***The Breakfast plan must be purchased prior to arrival and must be for the full duration of the stay.

Room upgrades:

Studio Harbour View Rooms have views of Atlantis Marina or Nassau Harbour, featuring a kitchenette, and either 1 king-size bed and queen sleeper sofa, sleeping maximum 4 people.

Studio Ocean View Room have views of the waterscape, pool or ocean, featuring a kitchenette, and either 1 king-size bed and queen sleeper sofa, sleeping maximum 4 people.

One Bedroom Suites are available with inland resort views, marina views, or ocean views, and feature a separate open space living area with sleeper sofa  dining table and fully equipped kitchen, and bedroom with 1 king-size bed, sleeping maximum 5 people.


One Bedroom Topaz Suites are larger in size and located closest to the beach, with stunning ocean views, master bedroom with 1 king-size bed, and separate open space living area with sleeper sofa, dining table and fully equipped kitchen, sleeping maximum 5 people.

Two Bedroom Suites are available with inland resort views, marina views, or ocean views, and feature a separate open space living area with sleeper sofa, dining table and fully equipped kitchen, master bedroom with 1 king-size bed and queen sleeper sofa, an adjoining second bedroom offers another king bed and queen sleeper sofa, plus two bathrooms, sleeping maximum 9 people.

Two Bedroom Topaz Suites are larger in size and located closer to the beach, with stunning ocean views, master bedroom with 1 king-size bed, second bedroom with 1 king-size bed or 2 queen beds and a sleeper sofa, two bathrooms, and separate open space living area with sleeper sofa, dining table and fully equipped kitchen, sleeping maximum 9 people.

Gourmet fine-dining from world-renowned chefs including: Nobu (Japanese cuisine), Cafe Martinique (classic French restaurant), Fish by Chef Jose Andreas (fresh seafood), Plato's (casual family sports bar and dining, with live nightly entertainment), Chop Stix (Chinese cuisine), Sea Glass (light tapas and cocktails), Bahamian Club (Traditional cuisine), Casa A'Angelo (Italian cuisine), Silan (serving a Mediterranean inspired menu, for lunch and dinner), Café Martinique (French-Asian fusion) and Seafire Steakhouse. Casual dining options include, Mosaic (Mediterranean cuisine - reopening as Perch, serving à la breakfast), Poseidon's Table (buffet dining), Frankie Gone Bananas at Bimini Road (Caribbean cuisine), Carmine's (family-style dining), Virgil's BBQ, Murray's Deli, Lagoon Bar & Grill, Cocodrilo (Cantina style restaurant), Ko Sa-Wan (Thai cuisine), The Village Burger Shack, Sunset Point (seafood, salads and steaks), Paranza (Italian cuisine), Shake Shack (serving American fast food), and MacKenzie's Conch Shack. An array of quick bites and snack huts offering pizza, sandwiches, salads, burgers, fish and chips, and ice cream. 19 bars and lounges including lobby bars, beach bars, cocktail bars and pool bars.

Aura nightclub with VIP seating and bottle service. Joker’s Wild Comedy Club. CRUSH nightclub for teens (13–17 years). Casino. Atlantis Theatre.

141-acre waterscape including Aquaventure — with 4 thrilling water slides in the power tower, a 1-mile-long tidal wave river ride, Splashers, an interactive children’s pool, an activity pool overlooking Cove Beach and 20 swimming areas. Mayan Temple with 5 slides including a 60 ft drop into a shark-filled lagoon, a marina and the world's largest marine habitat, second only to Mother Nature. Cascades family pool (exclusive to guests of The Cove and The Reef). Poolside cabanas*. 5 miles of beach. Collection of marine exhibits including The Dig — an archaeological representation of Atlantis featuring artefacts, subterranean chambers, exhibits of exotic species and views into the 2-million-gallon Ruins Lagoon. Tennis. Fitness centre. Mandara Spa*. Climbers Rush. Gamers Reef arcade. The Library. Non-motorised water sports* including paddle boarding, water bikes, kayaking, and snorkelling. 18-hole championship golf course* designed by Tom Wieskopf. Enjoy an interactive and educational experience with Atlantis’ very own dolphins. Atlantis Kids Adventures (3-12 years). Please note: various activities within the water park may not be suitable for guests with limited mobility.

Babysitting*. Beauty salon*. Laundry/dry-cleaning service*. Duty-free shops, gift shops and designer boutiques. WiFi access up to 6 devices per room. Mail and postal service*, religious services and shuttle service around Atlantis. The Marina Village at Atlantis is a quaint Bahamian marketplace offering shopping and dining opportunities around the marina at Atlantis.

This hotel has resort fees that are included in the room rate (subject to change)

Resort fee includes: - Daily access to Aquaventure, a one-of-a-kind 141-acre waterscape - Access to view fish and marine animal feedings - WiFi in guest rooms and lobby areas for up to six devices per room - Daily access to the fitness centre: up-to two guests per day, per room - Two reusable souvenir water bottles per room and access to filtered water stations throughout the resort - In-room coffee, tea and mini-fridge - Weekly schedule of complimentary resort guiest activities - Unlimited local phone calls - Unlimited access throughout your stay to The Dig, Predator Tunnel, and the largest open-air marine habit in the world with over 50,000 marine animals from 250 species -  Access to indoor theatre and poolside movies - Free gaming lessons (upon request) - Resort shuttle service - Exclusive access to Cascades family pool. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Please note: Fitness centre access entitles guests to complimentary use of the cardio studio, universal and free weights only (tennis, fitness classes, and personal training sessions are not included).

* Denotes local charge.Please note: dining attire guidelines exist for all restaurants.Please note: child ages at this property are up to and including 11 years.Please note: this is a cashless hotel, only cards and room charges will be accepted.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1389)
  • Very good (815)
  • Average (379)
  • Poor (233)
  • Terrible (269)
Image of the Tripadvisor rating Beautiful place to visit, probably won’t go back because of the lack of hospitality

Apr 2, 2026 Taylor H

Beautiful island, very nice pools and water park. Customer service was very underwhelming and lacked hospitality. Food was really expensive.
Image of the Tripadvisor rating We will be back!

Apr 1, 2026 FarAway34386063599

Atlantis was a full family experience, something here for all ages. Staff was outstanding, resort offers upscale amenities and a variety and large footprint allows for a diverse but intimate atmosphere.
Image of the Tripadvisor rating Disappointing

Mar 31, 2026 Brian C

I shared this feedback directly with the hotel but haven’t received a meaningful response, so I’m posting here to help set expectations for other families. Our stay at Atlantis was disappointing, mainly due to poor service and lack of basic customer care. Check-in took far too long, and the front desk staff was not friendly or accommodating.… Read more
I shared this feedback directly with the hotel but haven’t received a meaningful response, so I’m posting here to help set expectations for other families. Our stay at Atlantis was disappointing, mainly due to poor service and lack of basic customer care. Check-in took far too long, and the front desk staff was not friendly or accommodating. That set the tone for the trip. Our room was located near a mechanical area with a constant, high-pitched buzzing noise. We asked multiple times to switch rooms and were told nothing was available, even though availability showed online. The front desk made no real effort to help. After four days of asking the front desk and guest services for help relocating rooms with no progress, I contacted Chase Travel, who we booked the resort through. I then spent two hours on the phone trying to get the hotel to engage. The front desk wouldn’t answer calls or speak with the representative. Eventually, a manager allowed us to switch rooms, and we still had to pay more. This should have been handled quickly, not after days of frustration and lost vacation time. The rooms themselves were spacious and clean. We stayed in a one-bedroom suite. If you can, pay the extra $100-$200 for an ocean view to avoid the mechanical area noise, but do it before you arrive. Our original room was on the 10th floor above the main entrance and still had constant noise. Another group we were with stayed on the ocean end of the 15th floor and had no issue. If you book a harbor view, try to get as close to the ocean side as possible. At the pool and waterpark, staff were not helpful when we couldn’t locate one of our children. On top of that, waterslide staff denied my son access even though he met the height requirement, which brought him to tears. The situation was handled poorly. Throughout our stay, many employees came across as rude or dismissive. It often felt like we were an inconvenience rather than guests. At one point, I even looked into whether I might be unknowingly missing a cultural norm or expectation. I read that a more formal greeting is appreciated, so I made a point to greet staff with “Good morning/afternoon/evening, how are you?” instead of a simple “hi.” It may have helped slightly in some cases, but overall the interactions still felt unfriendly. There were a few positives. The bell desk team was great. The bartenders at Good Lies (the mini golf / sports bar) stood out as some of the best employees we encountered. They worked very hard despite being understaffed. We also had a nice dinner at Amber’s. The service was friendly and the food was decent. Overall, the experience did not match expectations for a resort of this level. If you’re planning a trip here, go in with adjusted expectations. Read less
Image of the Tripadvisor rating Our third time at the Reef and we still love it!

Mar 29, 2026 Sandra O

Our family loves The Reef at Atlantis! I love that I can get in over 20,000 steps a day while on vacation! Being from NYC, the walking is such a huge draw for me, especially as since I'm traveling with young kids. I don't worry about them running in front of me on the resort's lovely paths. They and I, are pooped by the end of the day!
Image of the Tripadvisor rating Premium Price - Disappointing Value

Mar 25, 2026 SaleemMusallam Tampa, Florida

READ BEFORE YOU BOOK – Reef Hotel (Family of 5, Kids Ages 1–7) We stayed at the Reef as a family of five with young kids, and for the price, this property simply did not deliver the value we expected. KIDS CLUB: $75 per child for just 2 hours (not a typo). There is only one kids club serving all four Atlantis properties, making it both limited… Read more
READ BEFORE YOU BOOK – Reef Hotel (Family of 5, Kids Ages 1–7) We stayed at the Reef as a family of five with young kids, and for the price, this property simply did not deliver the value we expected. KIDS CLUB: $75 per child for just 2 hours (not a typo). There is only one kids club serving all four Atlantis properties, making it both limited and expensive. For families, this is a major downside. Constructive suggestion to Atlantis: there is a large, underutilized gym space between the Royal and Cove that could be repurposed into an expanded kids club. This would significantly improve the guest experience without making families feel nickel-and-dimed. WATER PARK: This is the highlight of Atlantis. The water park is excellent, well-designed, and something the kids truly enjoyed every day. POOL & BEACH: The pools are NOT heated, which makes them uncomfortable outside peak summer months. Service is also very inconsistent. We sat at the Reef pool for over an hour without seeing a server. If you want food or drinks, you’re better off sitting near a bar or restaurant. For a resort at this price point, service should be much better. RESTAURANTS & FOOD: Dining was one of the biggest frustrations. • The Reef has very limited options (basically Starbucks and a basic pool restaurant) • The better restaurants are at The Cove and The Coral. However, most Cove restaurants were fully booked throughout our stay, so reservations need to be made well in advance • The Coral is a long walk, especially with young kids • There is only one buffet in all of Atlantis (at The Royal), and the food was average at best We ended up eating at Shake Shack multiple times—not because we planned to, but because it was one of the few reliable and accessible options. Overall, food quality and availability across the resort were disappointing. DOLPHIN VS SEA LION EXPERIENCE: We did both. If you have to choose, go with the sea lion experience. It was more interactive and enjoyable. The dolphin experience did not have a photographer during our visit, which made it difficult to capture the moment. You also cannot bring your phone into the water, so someone must stay on shore to take pictures. If there is no photographer available for dolphins, I would skip it entirely. Sea Lion was awesome all around! BOTTOM LINE: Atlantis has some great features, especially the water park, but the overall experience does not match the price. Between inconsistent service, limited dining availability, and high costs, it’s hard to justify for families. In the end, the most consistent highlights of our trip were the sea lion experience, the water park, and, surprisingly, Shake Shack. Read less