Embassy Suites by Hilton St Augustine Beach Oceanfront Resort

We liked it so much here that we rearranged our plans to include the Embassy Suites St Augustine on our return from our cruise next week. The pool was fantastic and the beach is phenomenal. Breakfast was great, and we did not have to wait for anything. The laundry facilities were convenient and cost $1.75 to wash a load and $1.50 to dry it. You need quarters. The valet, Chris, helped us with our bags and the people at the front desk welcomed us with a smile. I would recommend that pool towels be distributed similarly to cruise ships, as the pool cards were a bit disorganized. However, in our opinion the hotel was every bit the restful resort we hoped for. Read less

Very Overpriced hotel for embassy suites-- Not only are the room rates on price with 5 star resort but there's a DAILY RESORT FEE, Lots of taxes & $40 a NIGHT TO PARK per car even when paying these high rates and bogus resort fees for the hotel - find this very price gouging their own Hilton guests- NOT a good look HILTON! Hotel with screaming kids so not a couples paradise which is fine with us -With so many families the breakfast always had very long lines everyday --by time I got my omelette the rest of my food was cold-they need more chefs for cooked eggs!!! NEED TO HAVE LONGER HOURS for BREAKFAST during Summer months to accommodate all the families! Instead right at 10 am the breakfast people stop everything no matter what! BREAKFAST SHOULD BE TO 11 AM to accommodate so many guests and because its vacation!! WHY NOT LEAVE COFFEE AND TEA out ALL DAY??? Hampton brands do I would expect this expensive Embassy to leave it out all day too- very disappointing when they definitely have the space & for the prices and one of few resorts in Florida to charge RESORT FEE - so leave fresh coffee and water out all day for amenity and if charging for parking how about a nominal fee - $40 is ridiculous esp when paying for resort fee shouldn't that cover it at least? Im 59 years old yet they asked for ID for drink at the happy house- Im at pool come in for the lousy two drink minimum and asked for ID and doesnt matter key card or bracelet - come on some common sense bartenders I dont look anywhere near 21 or I"d be rich!! Also HAPPY HOUR needs to be TWO HOURS as its so very crowded once again and long lines to get a small drink- apps used to be nicer but now just goldfish or crackers. Live music is so nice though on patio during HH! Pool should stay open later into evening with so many families - during the day it's very very crowded and very shallow so no swimming just standing in pool. Hot tub should also be open into evening as too hot to use it during day! Music needs to be louder and more lively! Pool bar is really nice however their daiquiris are all premade NOT FRESH for the high price it taste like kool aid so sweet and very weak. Frozen drinks just way too sweet or we would have had many more and very expensive for what you get! Food is good but need more variety and is also expensive by the pool. If your on the other side of the hotel expect very long walk to elevators and long waits on elevator. THeres only one bank of elevators and guess they forgot the other side of the hotel!! A nice embassy suites but no where near a 5 star like their prices reflect - need housekeeping daily (which we didn't get) expect a better fitness center, dont overcharge guests for parking, longer breakfast hours with additional chefs for egg station - longer happy. hour - and LEAVE COFFEE OUT ALL DAY!!! If Embassy Suites Hilton St Augustine Beach wants to act like 5 star with these prices then give 5 star service and amenities yet that is not what you get here. Sad cause it's a great location directly on the beach but felt overcharged and lack of service and amenities at this resort. Read less

I visit the Embassy Suites St Augustine Beach once a week with local running club friends. We run in the area, then stop at Starbucks on site and enjoy coffee in the beautiful Embassy Suites lobby. We are greeted regularly by Janet, one of the employees responsible for cleaning the lobby. Janet does a fantastic job and she always greets us with a smile & kind words. Thank you, Janet! Read less

First time visiting this hotel. It's been on my list for a few years, and finally checked it out. We loved the relaxed atmosphere & amenities. Staff was pleasant, and the kids activities during the day were nice too. Plenty of hang out areas, and felt safe enough for kids to run around alone. Room was nice, but the only down side was the pillows were so flat. They could use a revamp! We asked for more but they were still so dull. Read less