Fairmont Royal York

Toronto, Canada

Star rating

The hotel

One of Toronto’s landmark hotels, Fairmont Royal York was built by Canadian Pacific Railway in 1929 and has since welcomed dignitaries and royalty, including Queen Elizabeth II. Once the tallest building in the British Empire, the hotel is housed in a distinctive chateau-style high-rise building and offers a wealth of amenities to keep you busy in-between sightseeing. The fitness centre is almost a world of its own with lap pool, children’s wading pool, steam rooms, saunas and a state-of-the-art gym. Two levels of shops are enough to satisfy the most ardent of shoppers with more shops located directly underneath the hotel in the PATH complex. Several exceptional restaurants cater to every kind of culinary desire. For mouth-watering steaks, look no further than Benihana Japanese Steakhouse and for the best martinis in town, head to the Library Bar with its rich furnishings and elegant atmosphere. Not to be missed is the afternoon tea and Rooftop Garden Tour, held every Saturday and Sunday.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Children's Pool
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre

Where is it

The hotel is located above PATH, a vast underground shopping and transportation complex with access to Union Station. CN Tower is 3 blocks away and the harbour front 7 minutes away. Transfer time from Toronto Airport: 30 minutes.

Hotel information

1,363 rooms on 24 floors in 1 building with 13 lifts. All with air-conditioning, cable TV with pay-per-view films, telephone, WiFi access*, tea/coffee making facilities, mini-bar, iron and board, bathrobes and hairdryer. Fairmont Rooms are 250 sq ft and have limited views of the city, with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Luxury Rooms are 250 sq ftand have limited city views, with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are 500 sq ft and have limited city views, with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Signature Rooms are 500 sq ft and have views of the city, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Gold Rooms are 230 sq ft and are on the 13th through 18th floors. With exclusive access to the Fairmont Gold Lounge and 1 king-size bed or 1 queen-size bed, sleeping maximum 2 adults.

Fairmont Gold Suites are 540 sq ft and have a separate living area with home theatre and SoniCast, marble bathroom, access to the Fairmont Gold Lounge and 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Gold Lounge inclusions:

  • Private check-in and check-out in the lounge
  • Continental breakfast
  • Evening canapes
  • Dessert presentations
  • Complimentary WiFi

REIGN Restaurant + Bar + Bakery (modern Canadian brasserie with a French touch, open for breakfast, lunch and dinner, as well as late-night cocktails). CLOCKWORK Champagne & Cocktails (light bites, cocktails and Champagne). Benihana Japanese Steakhouse, Sushi & Sake Lounge (open for dinner Tue-Sat). Piper's Pub (open Tue-Sat). Library Bar (open for lunch, dinner, cocktails; afternoon tea on Sat and Sun). Skylit indoor lap pool. Children’s wading pool. Saunas and steam rooms. State-of-the-art 24-hour fitness centre. Spa services*. Two levels of shops. 24-hour room service*. Babysitting* (reservations required). Concierge. Laundry/dry cleaning service*. WiFi access available in public areas*. Valet parking CA$59 plus tax, per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1355)
  • Very good (397)
  • Average (217)
  • Poor (138)
  • Terrible (133)
Image of the Tripadvisor rating Thoroughly disappointed

Feb 24, 2026 Echo M

First time stayjng with Fairmont Royal York for a business trip in Toronto. Turned in late due to work to find a red stain in the middle of my bed. Upon calling front desk I am told housekeeping had gone home for the day. No alternatives, no offer to at least try and find me a new room, nothing...i kept pressing because it is on my bed and I… Read more
First time stayjng with Fairmont Royal York for a business trip in Toronto. Turned in late due to work to find a red stain in the middle of my bed. Upon calling front desk I am told housekeeping had gone home for the day. No alternatives, no offer to at least try and find me a new room, nothing...i kept pressing because it is on my bed and I expected more from a 5 star hotel....and in the end i am offered new sheets but i have to put it on myself, and a memo to housekeeping to come to me first thing in the morning. In the end someone brings me 2 flat sheets instead of bed sheets, and one was dirty as well so couldnt use that either. In the morning i run into housekeeping on my way out and inquired if they have a memo to change the bedding in my room. No. But they were friendly and told me they will change it immediately. The walls on the room are very thin and you can hear basic conversation in the next room/hallways. Not something the staff has control of but something to be aware of. I was cautious to turn on my tv late as I didnt want to disturb mh neighbours and would definitely not hold any business calls in these rooms. Upon returning home, I wrote a feedback email to the manager as indicated on the welcome email and it has been 7 days with no acknowledgement. I tried the general email also on the welcome email and received a failed delivery notice. I will absolutely not return to this hotel for my next business trip. Any requests during stays at the Mar**ot brand hotels are dealt with immediately regardless of when you message front desk and feedback sent is responded to by the next business day. I expected more from Fairmont branded hotels and am thoroughly disappointed. Read less
Image of the Tripadvisor rating Wonderful Stay

Feb 22, 2026 kimaX6672JN

When we are looking to come and stay downtown, we truly love and pick this hotel. From the moment you check-in until you check-out, your satisfaction is the hotels top priority. I loved receiving text messages asking if everything was to our satisfaction and if they can assist you with anything. Loved the customer service and staff. The room… Read more
When we are looking to come and stay downtown, we truly love and pick this hotel. From the moment you check-in until you check-out, your satisfaction is the hotels top priority. I loved receiving text messages asking if everything was to our satisfaction and if they can assist you with anything. Loved the customer service and staff. The room was clean, very cozy feeling always. But you can hear people talking or whatever in the adjoining rooms. The lounges especially the Reign and the Library lounge are truly incredible. Wonderful ambiance in this hotel. I also love that it’s connected to Union station and the path. So convenient! Read less
Image of the Tripadvisor rating Fun, relaxing and special

Feb 17, 2026 grace m Toronto, Canada

Fairmont is our go to hotel in downtown Toronto. Our most recent stay was very special, thank you to Mr. Will Vitug at the check in desk and the amazing housekeeping staff. I mentioned to Mr. Vitug that I am with my daughter with special needs and my niece and nephew with severe autism (they love to swim). He made our check-in process smooth and… Read more
Fairmont is our go to hotel in downtown Toronto. Our most recent stay was very special, thank you to Mr. Will Vitug at the check in desk and the amazing housekeeping staff. I mentioned to Mr. Vitug that I am with my daughter with special needs and my niece and nephew with severe autism (they love to swim). He made our check-in process smooth and easy. The accommodation and the hospitality of Fairmont staff went beyond our expectation. They show inclusivity and kindness, It's heartwarming. We are planning our next trip already for my daughter's birthday :) Read less
Image of the Tripadvisor rating Expensive Disappointment

Feb 16, 2026 step_ott Ontario, Canada

This elegant hotel is across from Union Station, ideal for public transportation. We've been visiting irregularly for 40 years, but this time was disappointing. The lobby was cluttered with a tightly packed bar area and decorations, a change from the relaxed intimate space of a historic building. Toronto is expensive and so is this hotel so I… Read more
This elegant hotel is across from Union Station, ideal for public transportation. We've been visiting irregularly for 40 years, but this time was disappointing. The lobby was cluttered with a tightly packed bar area and decorations, a change from the relaxed intimate space of a historic building. Toronto is expensive and so is this hotel so I was hoping for luxury and service. Check in was slow, there were only two people at reception and each of them pauses between customers. Fairmount suggested using an "electronic key" on my phone, but stated I would have to go to reception anyway so I didn't see the point. After several emails encouraging me to spend more before I arrived, I got more sales pitch at reception (helps to slow checkin). I broke down and got a "renovated" room for $30 extra. Renovated is a bad description, any room in a 100 year hotel can be called renovated. Ours was a little worn with ill fitting doors and minor paint chips, but it was very clean and well equipped. The good part was there was lots of daylight, some view and quiet surroundings (necessary because the main door does not block hallway sounds). If that was what the upgrade paid for it was worth it. The shower was bad, I spent a long time trying to control the temperature. I had to learn to make slow, small adjustments and never go to maximum or I would have to turn it off and start again. Elevators were very quick, but the controls were a little too complex for me. On check out I made an error and read "CheckIn Merchandising Fee" as an extra charge for the upgrade. I argued at reception and of course they didn't understand what I was talking about because the charge I complained about didn't exist. They offered to remove some taxes so I accepted. That ended up being added to my bill instead of subtracted. I emailed to explain but they responded that they did everything correctly. I guess their error and my error adds up to no error. It was a small amount so I will accept it as punishment for arguing without knowing facts. It looks like I'm not a good customer for Fairmount, the constant marketing and monetization don't let me relax. I'll stick with Accor's cheaper brands. Read less
Image of the Tripadvisor rating Must try it once

Feb 14, 2026 181alenam New York City, New York

Outstanding . We hope to tour the room that Queen Elizabeth stayed at many times . Service is great and food is delicious . The decor is beautiful. We were offered an upgrade to a suite for a really good price . Would stay there again . The view to CN tower and downtown is gorgeous. The style is not modern but charming in its own way.