Holiday Inn New York City Times Square

Midtown, New York

Star rating

Standard King Room
Standard Room with 2 double beds
Rattle N Hum Restaurant
Standard King Room
Standard Room with 2 double beds
Rattle N Hum Restaurant

The hotel

The bright lights of Broadway beckon at this centrally located midtown hotel. Just two blocks from the theatre district, this is the great base for you to explore central Manhattan; surrounded by top-billing shows, world-class dining and drinking venues, and those legendary sights and shops you came to New York to see. Times Square, Rockefeller Centre and the Empire State Building: they’re all within a few blocks’ stroll, with plenty of other NYC sights and sounds to experience as you make your way there.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

Midtown location, 2 blocks from Theatre district and just steps away from New York's best and most amazing attractions and shopping. Transfer time from John F. Kennedy International Airport: 60 minutes.

Hotel information

271 rooms on 35 floors. All with air-conditioning, 42-inch flat-screen TV, mini-fridge, coffee/tea maker, safe and hairdryer. Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Rattle N Hum Restaurant (breakfast, lunch, dinner and late-night bites menu; open 6:00am-4:00am). Complimentary fitness centre (open 24-hours). On-site business centre. Room service*. Laundry/dry-cleaning service*. ATM. Complimentary WiFi.

One person must be aged 21 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (538)
  • Very good (555)
  • Average (193)
  • Poor (52)
  • Terrible (68)
Image of the Tripadvisor rating Amazing view if you’re lucky to get a high room

Feb 26, 2026 Lucy L

We arrived at the hotel, the reception is really tired and cramped. We had an issue checking in but staff were quick to resolve and we had the most amazing room view on floor 34!! We never closed our blinds. We could see SUMMIT and the Empire State Building clearly. We were 2 adults and 2 teenage boys the room was small, two double beds, very… Read more
We arrived at the hotel, the reception is really tired and cramped. We had an issue checking in but staff were quick to resolve and we had the most amazing room view on floor 34!! We never closed our blinds. We could see SUMMIT and the Empire State Building clearly. We were 2 adults and 2 teenage boys the room was small, two double beds, very little storage but we only slept there and it was adequate and clean. The people sat outside are not an issue and didn’t bother us, with very little seats available in the area I can see why they congregate there. Times Square area is very very busy and having been twice now I wouldn’t stay in this area again. There are far better neighbourhoods to stay in. Where the hotel is located it didn’t seem the best neighbourhood especially after we read reports on incidents very close by. Subway station is a short walk and so easy to use. 4 start review is mainly for the view and room cleanliness Read less
Image of the Tripadvisor rating Great hotel! Great location

Jan 5, 2026 chloe R St Helens, United Kingdom

Stayed here in December 6 adults! Hotel was fab! Great location! Staff wa slow it and security was always on the door no matter the time!! Rooms was alright there was 3 adults to a double room which was fine when cases are organised and sorted! Would definitely stay here again, would recommend it! Stones throw from everything!! Rooms was… Read more
Stayed here in December 6 adults! Hotel was fab! Great location! Staff wa slow it and security was always on the door no matter the time!! Rooms was alright there was 3 adults to a double room which was fine when cases are organised and sorted! Would definitely stay here again, would recommend it! Stones throw from everything!! Rooms was always cleaned and yes the lifts was busy but it’s to be expected at busy times… Everything is on your door step with shops, cafes, food and we even loved beer aurthority just up the road!! Read less
Image of the Tripadvisor rating Far location

Dec 22, 2025 Vcanney Ruishton, United Kingdom

Brilliant location for every thing a tourist could need We were a family of 4 and although the room was a tad small we only used it to sleep in! We read the reviews on lifts and the ample signs stating when to avoid the lifts and never encountered any issues as were out early The wet few days meant no unwanted gatherings out the front of the… Read more
Brilliant location for every thing a tourist could need We were a family of 4 and although the room was a tad small we only used it to sleep in! We read the reviews on lifts and the ample signs stating when to avoid the lifts and never encountered any issues as were out early The wet few days meant no unwanted gatherings out the front of the hotel but there was always a security presence! Thank you for a great 4 days Read less
Image of the Tripadvisor rating SHAMBOLIC, PATHETIC & SCARY EXPERIENCE !!

Dec 18, 2025 Arshad A

Pathetic, Shambolic, Scary Experience. The front of the hotel is crowded by drug addicts with strong smell of weed and drugs on the forecourt as well as in the lobby of the hotel - very scary experience. I thought the worst was over but not. My room had very strong smell of weed and drugs, it appeared the previous guests were having drug and weed… Read more
Pathetic, Shambolic, Scary Experience. The front of the hotel is crowded by drug addicts with strong smell of weed and drugs on the forecourt as well as in the lobby of the hotel - very scary experience. I thought the worst was over but not. My room had very strong smell of weed and drugs, it appeared the previous guests were having drug and weed sessions in that room. Me and my wife could not stand that, I have allergy and could not stop sneezing. The interesting and shocking bit is that the old fellow who checked us in already knew about the state of of that room because when we came down and complained he said I know it is not the best of the rooms, we tell guests not to smoke in the room but they don't listen. The person said he could not do anything as they were fully booked and had no other room. He said that he will credit 40k points which will be good to book 1 night in this hotel as compensation. It was an absolute nightmare as me and my wife had to spend a great part of the night on the nearby streets searching for a hotel. I complained to IHG Guest relations when the points were not credited to my account even after a month. Onlyafter my complaint the points were credited to my account. Guess what I was lied by the gentleman as when I looked on the IHG website the points needed to book the same room I had booked was 66,000. I felt lied and cheated. I escalated my complaint but got the answer from John in Guest Relations that the request to make good for the points difference has been declined by GM of Holiday Inn Time Square. John said he could not do anything. When I requested John to give me the name and email of the GM, IHG group, he simply refused and said I can't this is a policy. No regard for Reward Members, buraucracy rules at IHG. Extremely dissappointed. Stay away from this property - you are pre -warned. Read less
Image of the Tripadvisor rating Good Hotel at price in New York

Dec 13, 2025 229rajeshm Bengaluru, India

Great location with easy access to public transport. Rooms were clean and of a decent size. The front desk and support staff were always helpful — we received an electric kettle on request and extra towels whenever needed. A couple of minor points: the ice dispenser near our room could be noisy at times, and elevators can have a short wait during… Read more
Great location with easy access to public transport. Rooms were clean and of a decent size. The front desk and support staff were always helpful — we received an electric kettle on request and extra towels whenever needed. A couple of minor points: the ice dispenser near our room could be noisy at times, and elevators can have a short wait during busy morning hours. There were also some homeless individuals outside the hotel, which can feel a bit unsettling initially, but security and front desk staff are always present, so it didn’t cause any issues. Overall, a good stay for the price. Read less