Anyone wishing for a sophisticated and calming approach to accommodation in Chicago should look no further than the Royal Sonesta which rates guests' well-being and comfort levels just as seriously as the stylish interior décor. The hotel offers just that little bit extra with personalised in-room Yoga sessions on the TV or perhaps you would prefer an early morning jog? Of course, you don't have to jog to be able to enjoy the sights and guests staying at the Palomar will be pleased to learn that River North, Navy Pier and the Magnificent Mile are all within walking distance. Further fabulous fitness facilities come in the form of the hotel's indoor heated swimming pool and 24-hour gym which are both guaranteed to help you work up an appetite just in time to check out the gastro-lounge dishes at the Sable Kitchen & Bar. What with in-room dining options and complimentary wine tasting sessions every day at 5.00pm, it's a wonder that you'll find the time to set foot outside however, it would be rude not to so this is your chance to give the Windy City a whirl.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Safety Deposit Box
Swimming Pool
Close to City Centre
Where is it
Situated at the intersection between East Illinois Street and North State Street, the Palomar is right at the centre of the action with a world of shopping, sightseeing, dining and good times right on your doorstep or just a few blocks walk away. Transfer time from Chicago O'Hare International Airport: 35 minutes.
Hotel information
261 guest rooms and suites. All with floor to ceiling windows, 37” HD LCD TV with cable and movies on-demand, in-room yoga TV channel and yoga mat, iHome docking station, alarm clock and safe. King Deluxe Rooms are 325 sq ft and have floor-to-ceiling windows with skyline views, with 1 king-size bed, sleeping maximum 2 adults.
Queen Queen Deluxe Rooms are 365 sq ft and have floor-to-ceiling windows with skyline views, with 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.
One Bedroom Suites are 630 sq ft and have a separate living room, floor-to-ceiling windows with skyline views and a Fuji jet soaking tub, with 1 king-size bed and sofa bed in the living area, sleeping maximum 3 adults or 2 adults and 2 children. 4
Sable Kitchen + Bar (open for brunch, dinner and afternoon/late night drinks). 24-hour room service*. Hosted evening wine hour. Heated indoor swimming pool and sundeck. 24-hour fitness centre. Fitness classes*. In-room spa services*. Palomar Baby Butler* (baby amenities in-room such as bath tub, nightlight, humidifer and more). Complimentary morning coffee and tea. Laundry/dry-cleaning service*. Valet parking $62 plus tax, per day (payable locally, subject to change).
There is a resort fee of $32 (tax inclusive) per room, per night (payable locally, fee subject to change).
Resort fee includes:- WiFi access - $10 food and beverage credit at CBR - Access to fitness centre - 2 bottles of water daily. Resort fee inclusions are subject to change and availability. Please check with the hotel for the most up-to-date information.
*Denotes local charge.
Please note: One person must be aged 21 years and over in each room at check-in.
Based on 3819 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2882)
Very good (721)
Average (138)
Poor (49)
Terrible (30)
Wonderful staff
Sep 26, 2025Camper16820768408
Antwane the door man so friendly and helpful!
Front desk staff also great!
Hotel is in a great location, clean and well furnished.
Overall wonderful experience.
Best customer service I've had in a long time
Sep 25, 2025KariJordanChicago, Illinois
I was having a very bad day when I walked up to the registration counter and had to wait a little while, but could see that Gabby and Cynthia working at the desk were actively listening and helping other guests. Then when it came to me, they both went out of their way to help. They made it a wonderful experience. They should be congratulated…
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I was having a very bad day when I walked up to the registration counter and had to wait a little while, but could see that Gabby and Cynthia working at the desk were actively listening and helping other guests. Then when it came to me, they both went out of their way to help. They made it a wonderful experience. They should be congratulated for their competency, efficiency, friendliness and knowledge.
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Extraordinary Experience
Sep 24, 2025Karen R
Our extraordinary experience at The Royal Sonesta was enhanced by the wonderful service provided by Johnnie who is stationed at the front desk. His fabulous service started from the first phone call (a month prior to our visit) to every time we passed the lobby. Johnnie always made us feel so welcomed and special. He was so accommodating,…
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Our extraordinary experience at The Royal Sonesta was enhanced by the wonderful service provided by Johnnie who is stationed at the front desk. His fabulous service started from the first phone call (a month prior to our visit) to every time we passed the lobby. Johnnie always made us feel so welcomed and special. He was so accommodating, approachable, and greeted us every time with his warm smile. Thank you, Royal Sonata and Johnnie, for such an excellent stay in Chicago. We highly recommend this beautiful hotel.
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Master class in hospitality
Sep 23, 2025Ethan N
My experience here at the Royal Sonesta was a master class in hospitality! My mom and I arrived earlier in the morning around 10am, and they managed to get us into our room. As we would walk the hallways to and from the elevator, if we ran into a staff member, they always checked in if we needed anything from towels or something to make our stay…
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My experience here at the Royal Sonesta was a master class in hospitality! My mom and I arrived earlier in the morning around 10am, and they managed to get us into our room. As we would walk the hallways to and from the elevator, if we ran into a staff member, they always checked in if we needed anything from towels or something to make our stay more comfortable. Also, upon check in, they gifted us a bottle of wine and F&B credit to the restaurant downstairs.
We had a corner room on the 12th floor with an excellent view of the city, you could also see a bit of Lake Michigan! Overall, this hotel is walkable to Michigan Ave, the Riverwalk, and downtown in general.
One of the best parts about staying here is that the staff really gets to know you on a personal level. Shout out to Shaunda and Spiro for delivering excellent hospitality and sharing their recommendations and stories!!!
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Great stay
Sep 22, 2025SharakisSouth Bend, Indiana
It was a great stay!! The Bellsman Spiro was literally the best!! The dining area and lobby was amazing and the rooftop sitting area was amazing!!