Sheraton Brooklyn New York

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321 rooms and suites, all with air-conditioning, flat-screen TV, tea/coffee maker with Starbucks® coffee, complimentary bottled water, iron and board, bathrobes, hairdryer and safe. Standard Rooms are 216 sq ft with 1 king-size or 2 double beds, sleeping maximum 4 adults.

Club Level Rooms include access to the Club Lounge, and have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Suites are 440 sq ft and have separate living area, with 1 king-size bed and sofa bed, or 2 double beds, sleeping maximum 4 adults.

Relaxing stay

Mar 13, 2026 dorsky2005 Reno, Nevada

Hotel offers decent rates.Also,accessible to restaurants.Location is quiet. Danny at the front desk is friendly. On the downside, I feel like they are not generous with bottles of water when asked.Not a big deal though.One more thing,when you tried to connect to the internet,be careful not to click options like upgrade internet/faster speed.You will end up paying extra.I was careful so I didn’t get charged. I believe they have decent restos inside the hotel like the Asian resto.Just didn’t have time to try.Overall,good experience.thank you Read less

Had high hopes, disappointed

Mar 5, 2026 Hussein K London

Stayed here for two nights on business. The positives. The neighborhood is full of stuff. Multiple gym classes nearby. DeKalb market across the street along with a Trader Joe’s. The room was also VERY affordable. $136/night when everything in Manhattan was $400 plus including my go to Sheraton Tribeca. But the reason I could never stay here again. The room runs HOT. Like super hot. And there is no way to fix it. I had the setting to low (63) and it stayed at 77. I opened the window and nothing changed. I couldn’t sleep well at all. Also I found it funny the staff made fun of the Asian restaurant thats connected to the hotel, where breakfast is served. They told someone not to eat there. This must be a family owned and operated hotel but they have to solve their HVAC problem. Read less

Xiao Ping very clean and professional

Feb 27, 2026 Voyager18385439262 Brooklyn, New York

She was very nice and helpful to our request. Even going above and boyond to keep our room clean and stock

Clean hotel but breakfast lacking

Feb 7, 2026 YuppieonaShoeString Washington DC, District of Columbia

I’ve stayed at this hotel twice, most recently in October 2025. On the first stay, as a Platinum member the breakfast benefit was anything off the menu in the restaurant in the hotel’s lobby. On my most recent stay, the club lounge was open and breakfast was provided there. The club lounge breakfast had limited options but the eggs and bacon were filling. During non-breakfast hours the lounge has snacks and non-alcoholic drinks. The lemon cookies are very good. The 2 queen bed suite is large for NYC. The door opens into the living room with a tv and sofa; the bathroom is between the living room and bedrooms. The room was clean but there bathroom needs more towel hooks. Read less

Double check the extras you are being charged for at check in and be prepared to wait for your refund.

Dec 8, 2025 Lenni B

Checkin was quick even tho busy. Room was adequate and lifts were fast, never long to wait as there were 4. We were on 27th floor and ice making machine on 2nd floor, the one closer to our room was out of order the full time we were there 4 nights. Bed was massive and 5 star comfort, a bit high for small person but manageable if fit to jump onto it! No kettle in room, just coffee making machine with no instructions so tough if you drink tea/hot water based drinks. Coffee provided but never enough creamers/uht milk/sugar etc. no biscuits. No fridge to keep cold drinks/juices in. We asked for our bill 2 days before check out and it appeared to have extra charges we were not made aware of but when we asked at reception we did not get a satisfactory explanation and it confused us even more... was as if the reception staff did not know either and just pammed us off with any old excuse. Again at checkout we left lots of extra time to check our bill carefully and what we had been already charged and they assured us we would be fully refunded for any extra charges which were "something to do with security incase of room damages". After days of waiting for our refund and reading other reviews, we tried to ring hotel but got "nowhere". Finally we got speaking to a lovely gentleman called Richard who assured us that we would receive our refund within a few more days and he would deal with it personally which he did and we finally received it about 4 weeks later. We got the feeling that this would not have happened if we had not spoken to Richard. It appeared that other Reception staff were fed up of people asking questions/compaining and were not interested in our concerns, although were aways courteous and polite. Would I go back to this hotel? Yes but I would be better prepared for the hiccups. The comfortable bed was really such a luxury and one was guaranteed a great nights sleep despite the other hiccups! A small fridge and kettle in the room though would make the experience a whole lot better as I have stayed in many other hotels which were a lot less expensive and these were provided as standard room fittings! Read less

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