If you're looking to get amongst the very best of Boston's Back Bay area then The Westin Copley Place gives you a plush platform from which to spring into all the downtown action. With in-room yoga on demand, Heavenly baths and beds adding to the contemporary comforts to be found in your guest room or suite, and discounted services at Release Well-Being Centre just down the road, your body and mind will be fully looked after. Making space for dining out is also an excellent idea whilst in Boston and as you'll find a Brazilian steakhouse on-site, as well as craft cocktails served at Bar 10. From the views from the Pru's 50th floor to the brownstone boutiques on Newbury Street, the Westin Copley Place provides access to all of Boston, with a walkway entrance to Copley Place Mall just the tip of the iceberg with regards to things to do in the City on the Hill.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Close to City Centre
Where is it
Back Bay location on Huntingdon Avenue, close to numerous downtown attractions, including Copley Place Mall which is connected via a second floor skywalk. Transfer time from Boston Logan International Airport: 15 minutes.
Hotel information
803 rooms and suites, across 36 floors. All with air-conditioning, WiFi access, HDTV, iPod docking station, tea/coffee-making facilities, safe*, mini fridge, iron and ironing board, bathroom amenities, bathrobe, and hairdryer.
Traditional Guest Rooms are 293 sq. ft and have either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
City View Rooms are 392sq ft and have views of Hancock Tower, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Corner King Larger Rooms are 400sq ft and have views over Boston, with 1 king-size bed, sleeping maximum 3 people (3rd person on a rollaway bed).
River View Rooms are 392sq ft and have views of Charles River, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Studio Suites are 480–550sq ft and have views of the city from their corner location, with 1 king-size bed or 2 queen-size beds, sleeping maximum 5 people (5th person on a rollaway bed).
River View Studio Suites are 550sq ft with views of Charles River and a spacious living area, with 1 king-size bed plus a sofa bed or 2 queen-size beds plus a sofa bed, sleeping maximum 5 people.
Executive One Bedroom Suites are 550sq ft with city views, and a separate living room, with 1 king-size bed, sleeping maximum 3 people.
Club Rooms provide access to the club lounge which includes complimentary continental breakfast, hors d'oeuvres, complimentary non-alcoholic drinks, high-speed WiFi, and complimentary business services.
Booking Bonus: Book by 30 Apr '26 and receive up to 50% off when staying a minimum of 3 nights. Any applicable offers have been
calculated into the prices shown. Offers may not be combinable. Blackout
dates apply. Terms and conditions apply.
Fogo de Chão (Brazilian steakhouse, open for lunch and dinner). Bar 10 (cocktails and classic American dishes, with live music on select evenings). Ingredients (coffee bar, serving Starbucks® and grab-and-go food). Room service*.
24-hour WestinWORKOUT fitness centre. RunWESTIN® guided runs and walks. In-room yoga.
Complimentary WiFi access. Valet parking $70 plus tax, per night (payable locally, fee subject to change). Laundry service*. Gift shop.
*Denotes local charge.
One person must be aged 21 years and over in each room at check-in.
Based on 5138 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2623)
Very good (1602)
Average (543)
Poor (210)
Terrible (160)
Room service in a paper bag? Buh-bye!
Mar 28, 2026GlobalGirl06Stamford, New York
The check-in experience was fine, the suite comfortable with a great view, an oddly small bathroom and very few outlets. Overall ok for a Westin. But, for me, a hotel room service breakfast is meant to be a pleasantly served experience. Not here! A paper bag arrived with coffee in a paper cup and eggs etc in a cardboard box. Ugh Ugh Ugh! I will…
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The check-in experience was fine, the suite comfortable with a great view, an oddly small bathroom and very few outlets. Overall ok for a Westin. But, for me, a hotel room service breakfast is meant to be a pleasantly served experience. Not here! A paper bag arrived with coffee in a paper cup and eggs etc in a cardboard box. Ugh Ugh Ugh! I will never return to this hotel.
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Westin Excellence
Mar 24, 2026Sandra W
The entire experience is always great thanks to one of their managers named Irene. I have to also mention Freddie and Chen in the Club. They served us well on sushi night. They give superb service and presentation of the food and drink selections. They also keep it clean.
Love this hotel
Mar 15, 202623peterqBoca Raton, Florida
At the Executive Club Lounge on the 5th floor, it is always a pleasure to be greeted in the morning by Elfi to check me in, and then chat with Julia, the waitress. Freddy is just as welcoming and conversational in the evening. This is the primary reason I choose to stay at the Westin Copley Plaza over other hotels.
Good location, terrible elevators
Mar 9, 2026CoachZChicago, Illinois
Good rooms with major elevator issues
There is a lot that’s good about this hotel: good location, decent rooms, surprisingly good hotel restaurant. But the elevators are such a mess that I would not stay here again. They have moved to an elevator system that requires typing in floor numbers at a kiosk. But the software logic is completely…
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Good rooms with major elevator issues
There is a lot that’s good about this hotel: good location, decent rooms, surprisingly good hotel restaurant. But the elevators are such a mess that I would not stay here again. They have moved to an elevator system that requires typing in floor numbers at a kiosk. But the software logic is completely broken, especially when things get busy. Elevators will stop at every other floor even when nobody is getting on or off and will take (without exaggeration) 15-20 minutes to arrive. On one day, I spent 45 minutes just waiting for and riding elevators.
The hotel also seems to be consistently busy with large conventions which makes the elevator issue worse and clogs up the hotel facilities.
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Fantastic hotel, superb location
Feb 28, 2026eli2019MBurntwood, United Kingdom
This is my second time staying at the Westin Copley Square , travelling from the UK,and once again this stay was perfect. The hotel is well located, well equipped, the rooms are generously sized and exceptionally clean and serviced well. The bar office delicious food and reasonably price drinks,and the bar staff are incredibly attentive,…
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This is my second time staying at the Westin Copley Square , travelling from the UK,and once again this stay was perfect. The hotel is well located, well equipped, the rooms are generously sized and exceptionally clean and serviced well. The bar office delicious food and reasonably price drinks,and the bar staff are incredibly attentive, particularly Cori who served us on several occasions during our stay; she was always polite, courteous and friendly. When we return to Boston, this will be our chosen place to stay.
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Room service in a paper bag? Buh-bye!
