Westin New York Grand Central

Midtown, New York

Star rating

Hotel exterior
Traditional Double Double Room
Amuse Bar & Kitchen
Amuse Bar
Traditional King Room
Deluxe King Sofa Bed
Standard Bathroom
Front desk
Fitness centre
Hotel exterior
A video preview image
Traditional Double Double Room
Amuse Bar & Kitchen
Amuse Bar
Traditional King Room
Deluxe King Sofa Bed
Standard Bathroom
Front desk
Fitness centre

The hotel

With a central location that puts you just a stones throw from New York's iconic Grand Central Station, this modern hotel is perfect for a first time trip to the Big Apple. Nearby, other Manhattan must-sees beckon, including Bryant Park, MoMA, the Empire State Building and Rockefeller Center, whilst back at the hotel you can enjoy New American fare at Amuse Marketplace and Bar and rest your head on famous Westin Heavenly beds. You'll be rejuvenated and ready to go for another day exploring the city.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • No Smoking
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Valet parking
  • Close to City Centre

Where is it

In the heart of midtown Manhattan on 42nd Street at 3rd Avenue, just a few blocks from the Empire State Building, Bryant Park and The New York Public Library. Transfer time from John F. Kennedy International Airport: 25 minutes.

Hotel information

774 rooms and suites. All with air-conditioning, HDTV with premium channels, WiFi access, safe, coffee/tea making facilities, Westin Heavenly Bed®, iron and ironing board, mini-bar*, bathrobes and hairdryer. 

Traditional Rooms are 310 sq ft in size, with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms are 330 sq ft with either 1 king-size bed and sofa bed, or 2 queen-size beds, sleeping maximum 4 people.

Premium King View Rooms are 354 sq ft and offer views of the Chrysler Building or Empire State Building, with 1 king-size bed and sofa bed, sleeping maximum 3 adults.

Amuse Marketplace & Bar (serving New American fare, open for breakfast, lunch, dinner and drinks). 24-hour WestinWORKOUT® Fitness Studio. WiFi access. Room service*. Laundry/dry-cleaning facilities*. Concierge. Complimentary WiFi access. Valet parking $100 plus tax per day (payable locally; subject to change).

​A daily destination fee $30.00 is applicable, plus tax per room, per day (payable locally, fee subject to change). 

Resort fee includes:- 

Please choose one of the 3 following options (for one guest per day): 

Dine-in Amuse Breakfast 

Grab & Go Breakfast 

Two glasses of house wine, beer, or select cocktails.


Also includes:

$20.00 Dry Cleaning Credit per day (not accumulative) - Citi Bike pass for two, per day - Yoga class for one at local studio, per day - Enhanced WiFi access - Local, long distance and international calls from guest room. Resort fee and inclusions are subject to change and availability. 

*Denotes local charge.

One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2918)
  • Very good (2008)
  • Average (697)
  • Poor (310)
  • Terrible (282)
Image of the Tripadvisor rating Amazing Kelly family trip

Mar 30, 2026 876anitak Dublin, Ireland

We travelled as a party of 4 adults and 2 kids Atmosphere: Good vibes in hotel staff very friendly. Special shout out to Tom on concierge. Tom you gave the best advise to make our trip so much more memorable for our kids thank you so much. Shout out also to Orlando and Eve who we're also there to assist. Drinks each evening in the… Read more
We travelled as a party of 4 adults and 2 kids Atmosphere: Good vibes in hotel staff very friendly. Special shout out to Tom on concierge. Tom you gave the best advise to make our trip so much more memorable for our kids thank you so much. Shout out also to Orlando and Eve who we're also there to assist. Drinks each evening in the bar Freddie the server was friendly Rooms: 39th floor 3909 & 3911 fab view cleaned daily fine size 2 adults 2 kids . Location: ABSOLUTELY perfect every attraction walking distance dont be afraid to use subway. Value : prices within normal range Read less
Image of the Tripadvisor rating Ami at WGC in NYC FTW!!!!

Mar 27, 2026 Phil F

Ami (Ah-mee) at the front desk is an absolute boss!!! scale of 1-10, she's an 11 across the board. polite, professional, courteous, above and beyond to make us feel welcome and comfortable. this place has the best location right by Grand Central, is always clean and even though it gets busy, it doesn't feel overwhelming or like you're waiting… Read more
Ami (Ah-mee) at the front desk is an absolute boss!!! scale of 1-10, she's an 11 across the board. polite, professional, courteous, above and beyond to make us feel welcome and comfortable. this place has the best location right by Grand Central, is always clean and even though it gets busy, it doesn't feel overwhelming or like you're waiting because they've got people like Ami and everyone is always so excited to help. like, I hopped out of the cab and not two seconds later I got a valet with a huge smile asking if he can get my bags. stellar, every time. Read less
Image of the Tripadvisor rating The WESTIN GRAND CENTRAL is HEAVENLY

Mar 24, 2026 Kristi L

We had a wonderful stay at The Westin Grand Central and is our go-to hotel in NYC. The location is unbeatable—right next to Grand Central Station—making it incredibly convenient for getting around the city and it is on the 1/2 marathon route. From the moment we arrived, the front desk team set the tone for a great stay. They were warm,… Read more
We had a wonderful stay at The Westin Grand Central and is our go-to hotel in NYC. The location is unbeatable—right next to Grand Central Station—making it incredibly convenient for getting around the city and it is on the 1/2 marathon route. From the moment we arrived, the front desk team set the tone for a great stay. They were warm, professional, and efficient, making check‑in seamless and welcoming after a long day of travel. They were also accommodating on our day of departure. We expired flight delays and they were able to secure an extra night for my family. A special call‑out to Eve at the concierge, who truly went above and beyond. She was knowledgeable, attentive, and genuinely kind, offering thoughtful recommendations and assistance that made navigating the city effortless. Her level of service really stood out and added a personal touch to the experience. The entire team was helpful too. Their restaurant recommendations were five stars. The room was spacious by New York standards, impeccably clean, and extremely comfortable. The Westin Heavenly Bed lived up to its reputation and made it easy to relax and recharge. The cleaning staff especially Olga deserves recognition for their attention to detail—the room was consistently spotless and well cared for throughout our stay. We also enjoyed the restaurant, where both the food and service were excellent. The staff was attentive without being intrusive, and the atmosphere was calm and welcoming—perfect for both a business breakfast and unwinding at the end of the day. Overall, the hotel offers a refined, peaceful retreat in the heart of the city, backed by exceptional service across every touchpoint. Whether traveling for work or leisure, The Westin Grand Central delivers comfort, convenience, and hospitality at a very high level. Highly recommend. Read less
Image of the Tripadvisor rating This hotel is a gem run by a terrific team

Mar 22, 2026 Paul G Blackpool, United Kingdom

Wow! This is our 6th visit to this hotel & it was as brilliant as before. Amazing location, great clean rooms with fantastic views. However, for myself & my wife it is the staff that make this hotel a must in New York so here are our special thanks to pass on -Reception - Erica Kuskin (amazing), Deidre Mc Gorman, Amy & team : Breakfast-Neville… Read more
Wow! This is our 6th visit to this hotel & it was as brilliant as before. Amazing location, great clean rooms with fantastic views. However, for myself & my wife it is the staff that make this hotel a must in New York so here are our special thanks to pass on -Reception - Erica Kuskin (amazing), Deidre Mc Gorman, Amy & team : Breakfast-Neville Cunningham, Octavia & Fahad : in the bar - Eva Marie, Charlie & Max : Concierge-Jose & Curtis. This is just naming a few but the whole team at this hotel are a very special family & make guests feel very welcome. We have to say a very very special thanks to Erica Kuskin who is truly wonderful & will make us keep coming back to this special hotel...already planning for next year. Thanks Erica.....thanks Westin Team xx Paul & Sue Gillett England Read less
Image of the Tripadvisor rating Delightful Midtown Surprise

Mar 19, 2026 ELCW11

I recently stayed with my entire family as we were attending a family wedding. This hotel exceeded my expectations. The rooms were spacious (especially for NY). The front desk honoured our request to have our multiple rooms on the same floor. They brought me a bottle of wine, cheese plate, and some fruit as an Ambassador amenity. The location… Read more
I recently stayed with my entire family as we were attending a family wedding. This hotel exceeded my expectations. The rooms were spacious (especially for NY). The front desk honoured our request to have our multiple rooms on the same floor. They brought me a bottle of wine, cheese plate, and some fruit as an Ambassador amenity. The location is good. Easy to walk to many sights. Lots of good restaurants in walking distance. The stars of the hotel are the front desk team and the concierge team. Alexander, Sandra, Jose and others made my stay (which was stressful at times due to last minute wedding complications) very enjoyable. Concierge recommendations for restaurants and hair salons were excellent. I would come back. Read less