Chelsea Hotel

Toronto, Canada

Star rating

Chelsea Room
T| Bar
Chelsea Room
T| Bar
Espress|o
Deluxe Room
Studio with Kitchenette
Chelsea Patio
Chelsea Room
Chelsea Room
T| Bar
Chelsea Room
T| Bar
Espress|o
Deluxe Room
Studio with Kitchenette
Chelsea Patio
Chelsea Room

The hotel

Full of fun, good food and spaces to chill out, the Chelsea Hotel has something for everyone. There’s pools for the kids and big kids alike — whizz down the water slide, or take a break and head to the adults-only health club for some R&R. Feeling hungry? Enjoy some good food and drink in one of the restaurants. And when you’re ready to see some sights, head out the front door and find the city at your feet.

Amenities

  • Great For A Base
  • Kids Club
  • Teen Club
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

In the heart of Downtown Toronto, a 6-minute walk from the Eaton Centre and minutes away from top attractions. Transfer time from Toronto International Airport: 30 minutes.

Hotel information

1,590 rooms on 27 floors in 1 building with 12 lifts. All with air-conditioning, cable TV, kettle, iron and board, and hairdryer. Chelsea Rooms are 275 sq ft and have 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are 325 sq ft, most with private balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms are 325 sq ft and include access to the exclusive E|CLUB Lounge, with 1 king-size bed, sleeping maximum 2 adults. 

Studios with Kitchenette are 325 sq ft and have a full-sized fridge, stove and microwave, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

E|CLUB Lounge inclusions:

  • Daily deluxe continental breakfast
  • Evening hors d'oeuvres
  • Hot drinks
  • Bottled water
  • Fresh fruit
  • Alcoholic drinks*
  • Soft drinks*
  • Newspapers and magazines
  • Complimentary WiFi

Market Garden (market-style selection, open for breakfast, lunch and dinner). T| Bar (International cuisine, open for breakfast, lunch and dinner). Chelsea Patio (outdoor drinks lounge). Espress|o (coffee shop). Health Club* (adults only) with fitness centre, indoor heated swimming pool, sauna, whirlpool and seasonal outdoor sundeck. Family zone* with swimming pool and 130ft water slide. Kid Centre* with activities. Club 33 Teen Lounge* with games tables, computers and a selection of video games. Dry cleaning/laundry service*. Room service*. Complimentary WiFi.  

Parking Information 

Guest parking is $39 per night plus taxes, with unlimited in and out privileges. 

Valet Parking (temporarily closed) is $49 per night plus taxes. 

Non-Guest Overnight Parking is $44 per night plus taxes. 

Non-Guest Rate/Hour is $3 per hour plus taxes.

Daily Parking Rate is $15 (6 am – 6 pm). 

Oversize Vehicle Parking is $49 (subject to availability — please see the Front Desk). 


Please note: the underground parking entrance is located on the south side of Gerrard Street, between Yonge Street and Bay Street.

Please note: the hotel's underground parking garage has a maximum height restriction of 5 feet, 6 inches in certain areas and cannot accommodate oversized passenger vehicles.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2315)
  • Very good (3281)
  • Average (2545)
  • Poor (1219)
  • Terrible (915)
Image of the Tripadvisor rating (great experience) 🌟

Oct 26, 2025 N2777 Toronto, Canada

Had a great experience at the Chelsea Hotel staff was super helpful and kind. Definitely made the stay better!
Image of the Tripadvisor rating Wouldn’t stay here again

Oct 25, 2025 suehatfield2025

No heat in room took three days to resolve and had to wear hoodie and wool socks to bed. Restaurants were good food but expensive. Good location to everything, older hotel. Bed was not comfortable to me but ok.
Image of the Tripadvisor rating Give it a miss

Oct 24, 2025 sandra0012 Adelaide, Australia

Very noisy busy hotel. We supposedly had a room with a queen bed it was the smallest queen bed in the world. The hair dryer is of no use if you have long hair. I don’t understand how this hotel can be a member of the Langham Group. Food and drinks in the bar is very expensive
Image of the Tripadvisor rating Extremely disappointed, not worth the price or rating

Oct 22, 2025 ef0cdpejl9 Toronto, Canada

Subject: Formal Complaint Regarding My Stay – October 17–19 at the Chelsea Hotel Dear Management Team, I am writing to formally express my disappointment with my recent stay at the Chelsea Hotel. I checked in on Friday, October 17 at approximately 9 PM for a two-night stay, and the experience was far below expectations for a hotel of your rating… Read more
Subject: Formal Complaint Regarding My Stay – October 17–19 at the Chelsea Hotel Dear Management Team, I am writing to formally express my disappointment with my recent stay at the Chelsea Hotel. I checked in on Friday, October 17 at approximately 9 PM for a two-night stay, and the experience was far below expectations for a hotel of your rating and reputation. While checking in, I overheard another guest beside me being offered complimentary parking for two nights by a different front desk agent. I had not initially requested complimentary parking, but after hearing that, I asked if I could please receive the same offer. The representative assisting me said no. I then asked if she could at least waive one night of parking, she was very bothered by me asking for a perk and proceeded to make excuses as to why she cannot do that I then showed frustration and unhappiness, and with hesitation she agreed to — however, when I reviewed my credit card statement, I was charged for both nights. Unfortunately, the condition of my room was also unacceptable: • Cigarette butts left on the balconyBroken • Balcony door handle • Sticky bathroom floors and countertops • Visible stains on the couch For a stay costing over $500, plus $80+ in parking, the level of cleanliness and service I received was completely inadequate. This is not at all the standard I expected from your property. I have attached photos for your reference and would appreciate a response regarding how this situation will be addressed. I am requesting that you review the incorrect parking charge and address the poor room conditions with your housekeeping and maintenance teams. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely, Brianna King King.bri89@gmail.com Read less
Image of the Tripadvisor rating Shower was broken

Oct 21, 2025 xfwqc62i97

There was no hot water the morning of departure, we were there for one night and the shower was broken the morning we had to drive back home