Chelsea Hotel

Toronto, Canada

Star rating

The hotel

Full of fun, good food and spaces to chill out, the Chelsea Hotel has something for everyone. There’s pools for the kids and big kids alike — whizz down the water slide, or take a break and head to the adults-only health club for some R&R. Feeling hungry? Enjoy some good food and drink in one of the restaurants. And when you’re ready to see some sights, head out the front door and find the city at your feet.

Amenities

  • Great For A Base
  • Kids Club
  • Teen Club
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

In the heart of Downtown Toronto, a 6-minute walk from the Eaton Centre and minutes away from top attractions. Transfer time from Toronto International Airport: 30 minutes.

Hotel information

1,590 rooms on 27 floors in 1 building with 12 lifts. All with air-conditioning, cable TV, kettle, iron and board, and hairdryer. Chelsea Rooms are 275 sq ft and have 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are 325 sq ft, most with private balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms are 325 sq ft and include access to the exclusive E|CLUB Lounge, with 1 king-size bed, sleeping maximum 2 adults. 

Studios with Kitchenette are 325 sq ft and have a full-sized fridge, stove and microwave, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

E|CLUB Lounge inclusions:

  • Daily deluxe continental breakfast
  • Evening hors d'oeuvres
  • Hot drinks
  • Bottled water
  • Fresh fruit
  • Alcoholic drinks*
  • Soft drinks*
  • Newspapers and magazines
  • Complimentary WiFi

Market Garden (market-style selection, open for breakfast, lunch and dinner). T| Bar (International cuisine, open for breakfast, lunch and dinner). Chelsea Patio (outdoor drinks lounge). Espress|o (coffee shop). Health Club* (adults only) with fitness centre, indoor heated swimming pool, sauna, whirlpool and seasonal outdoor sundeck. Family zone* with swimming pool and 130ft water slide. Kid Centre* with activities. Club 33 Teen Lounge* with games tables, computers and a selection of video games. Dry cleaning/laundry service*. Room service*. Complimentary WiFi.  

Parking Information 

Guest parking is $39 per night plus taxes, with unlimited in and out privileges. 

Valet Parking (temporarily closed) is $49 per night plus taxes. 

Non-Guest Overnight Parking is $44 per night plus taxes. 

Non-Guest Rate/Hour is $3 per hour plus taxes.

Daily Parking Rate is $15 (6 am – 6 pm). 

Oversize Vehicle Parking is $49 (subject to availability — please see the Front Desk). 


Please note: the underground parking entrance is located on the south side of Gerrard Street, between Yonge Street and Bay Street.

Please note: the hotel's underground parking garage has a maximum height restriction of 5 feet, 6 inches in certain areas and cannot accommodate oversized passenger vehicles.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2398)
  • Very good (3327)
  • Average (2563)
  • Poor (1238)
  • Terrible (929)
Image of the Tripadvisor rating Much Improved

Apr 3, 2026 JaniceT1339

The Eaton Chelsea has seen many improvements since my last visit. I am glad I gave this hotel another try. It was clean and that much more "first class". Well done!
Image of the Tripadvisor rating Good place. I'll stay again.

Apr 3, 2026 ahamil717571 Russell, Canada

Really liked the pool and gym on the 27th floor. My stay was really nice and I will stay at the Chelsea again in future. Price was better than several other options but quality was just as good.
Image of the Tripadvisor rating Best hotel in Toronto by far

Apr 3, 2026 benfahmi2026 Montreal, Canada

The location is close to everything in downtown, the hotel is super great which let me surprised, if you have a problem or not satisfied for a service they ate gonna resolve it and you’ll be happy 100%
Image of the Tripadvisor rating Very disappointing, dirty room, staff not willing to help

Apr 1, 2026 Joshua C Swindon, United Kingdom

Immediately thought the hotel looked dated and needed renovation. Check in was easy and quick, no assistance getting bags in from the taxi or explanation on where our room is, three different elevators very slow. Walked into our room and had two beds instead of one big double and we are a couple. Was upgraded to a nicer room but still two beds. I… Read more
Immediately thought the hotel looked dated and needed renovation. Check in was easy and quick, no assistance getting bags in from the taxi or explanation on where our room is, three different elevators very slow. Walked into our room and had two beds instead of one big double and we are a couple. Was upgraded to a nicer room but still two beds. I was told all their kings and queen bed rooms were fully booked but I found a room on the website available and the receptionist admitted he lied to me but that those rooms are too much money so wasn’t willing to help us. The room is dated even though they claim recently renovated, beds are hard, pillows no support, TV old and slow, bathroom is mouldy, dust everywhere, limited tea and coffee in room and no cups. Our view was looking out onto a roof and service entrance. Our first experience of Canada so very sad. Won’t be staying again and will be telling everyone I know to avoid this hotel when visiting Toronto. Read less
Image of the Tripadvisor rating Amazing place to be when we travel to Toronto.

Apr 1, 2026 kimhharper Thunder Bay, Canada

Our stay is always so inviting and comfortable. What ever we need the staff is there without hesitation. They do their jobs well and communicate respectfully and professionally! Always looking Forward to our stay here at the Chelsea!