Full of fun, good food and spaces to chill out, the Chelsea Hotel has something for everyone. There’s pools for the kids and big kids alike — whizz down the water slide, or take a break and head to the adults-only health club for some R&R. Feeling hungry? Enjoy some good food and drink in one of the restaurants. And when you’re ready to see some sights, head out the front door and find the city at your feet.
Amenities
Great For A Base
Kids Club
Teen Club
Wheelchair access
Families
Bar
Fitness Centre/Gym
Hot tub
Internet Access
Laundry Service
Restaurant
Room Service
Where is it
In the heart of Downtown Toronto, a 6-minute walk from the Eaton Centre and minutes away from top attractions. Transfer time from Toronto International Airport: 30 minutes.
Hotel information
1,590 rooms on 27 floors in 1 building with 12 lifts. All with air-conditioning, cable TV, kettle, iron and board, and hairdryer. Chelsea Rooms are 275 sq ft and have 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.
Deluxe Rooms are 325 sq ft, most with private balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.
Club Rooms are 325 sq ft and include access to the exclusive E|CLUB Lounge, with 1 king-size bed, sleeping maximum 2 adults.
Studios with Kitchenette are 325 sq ft and have a full-sized fridge, stove and microwave, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.
E|CLUB Lounge inclusions:
Daily deluxe continental breakfast
Evening hors d'oeuvres
Hot drinks
Bottled water
Fresh fruit
Alcoholic drinks*
Soft drinks*
Newspapers and magazines
Complimentary WiFi
Market Garden (market-style selection, open for breakfast, lunch and dinner). T| Bar (International cuisine, open for breakfast, lunch and dinner). Chelsea Patio (outdoor drinks lounge). Espress|o (coffee shop). Health Club* (adults only) with fitness centre, indoor heated swimming pool, sauna, whirlpool and seasonal outdoor sundeck. Family zone* with swimming pool and 130ft water slide. Kid Centre* with activities. Club 33 Teen Lounge* with games tables, computers and a selection of video games. Dry cleaning/laundry service*. Room service*. Complimentary WiFi.
Parking Information
Guest parking is $39 per night plus taxes, with unlimited in and out privileges.
Valet Parking (temporarily closed) is $49 per night plus taxes.
Non-Guest Overnight Parking is $44 per night plus taxes.
Non-Guest Rate/Hour is $3 per hour plus taxes.
Daily Parking Rate is $15 (6 am – 6 pm).
Oversize Vehicle Parking is $49 (subject to availability — please see the Front Desk).
Please note: the underground parking entrance is located on the south side of Gerrard Street, between Yonge Street and Bay Street.
Please note: the hotel's underground parking garage has a maximum height restriction of 5 feet, 6 inches in certain areas and cannot accommodate oversized passenger vehicles.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
* Denotes local charge.
Based on 10452 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2398)
Very good (3327)
Average (2563)
Poor (1238)
Terrible (929)
Much Improved
Apr 3, 2026JaniceT1339
The Eaton Chelsea has seen many improvements since my last visit. I am glad I gave this hotel another try. It was clean and that much more "first class". Well done!
Good place. I'll stay again.
Apr 3, 2026ahamil717571Russell, Canada
Really liked the pool and gym on the 27th floor. My stay was really nice and I will stay at the Chelsea again in future. Price was better than several other options but quality was just as good.
Best hotel in Toronto by far
Apr 3, 2026benfahmi2026Montreal, Canada
The location is close to everything in downtown, the hotel is super great which let me surprised, if you have a problem or not satisfied for a service they ate gonna resolve it and you’ll be happy 100%
Very disappointing, dirty room, staff not willing to help
Apr 1, 2026Joshua CSwindon, United Kingdom
Immediately thought the hotel looked dated and needed renovation. Check in was easy and quick, no assistance getting bags in from the taxi or explanation on where our room is, three different elevators very slow. Walked into our room and had two beds instead of one big double and we are a couple. Was upgraded to a nicer room but still two beds. I…
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Immediately thought the hotel looked dated and needed renovation. Check in was easy and quick, no assistance getting bags in from the taxi or explanation on where our room is, three different elevators very slow. Walked into our room and had two beds instead of one big double and we are a couple. Was upgraded to a nicer room but still two beds. I was told all their kings and queen bed rooms were fully booked but I found a room on the website available and the receptionist admitted he lied to me but that those rooms are too much money so wasn’t willing to help us. The room is dated even though they claim recently renovated, beds are hard, pillows no support, TV old and slow, bathroom is mouldy, dust everywhere, limited tea and coffee in room and no cups. Our view was looking out onto a roof and service entrance. Our first experience of Canada so very sad. Won’t be staying again and will be telling everyone I know to avoid this hotel when visiting Toronto.
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Amazing place to be when we travel to Toronto.
Apr 1, 2026kimhharperThunder Bay, Canada
Our stay is always so inviting and comfortable. What ever we need the staff is there without hesitation. They do their jobs well and communicate respectfully and professionally! Always looking
Forward to our stay here at the Chelsea!