Dreams Aventuras Riviera Maya

Riviera Maya, Mexico

Star rating

The hotel

A fantastic fun-filled resort for both families and couples, Dreams Aventuras Riviera Maya provides everything you need for a memorable Mexican holiday, and then some! As well as a great location, overlooking a beautiful stretch of private beach, the resort boasts multiple speciality themed restaurants and bars, and an endless range of day and evening activities. There's also a great kids' club to keep younger guests entertained with weekly camp-out adventures!

Amenities

  • Kayaking
  • Snorkelling
  • Babysitting service
  • Kids Club
  • Families
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Night Club

Where is it

Overlooking a private beach in the resort community of Puerto Aventuras with its 9-hole golf course and eclectic collection of shops, restaurants and clubs. 15 minutes south of Playa del Carmen and 20 minutes from Tulum's Mayan ruins. Transfer time from Cancun Airport: 1 hour.

Hotel information

305 rooms and suites in 1 building of 7 floors with lifts. All rooms have air conditioning, private balcony or terrace, TV, concierge service, telephone, mini-bar refreshed daily, coffee maker, 24-hour room service*, safe, cloth steamer, shower, bathrobes and slippers and hairdryer. Deluxe Rooms with garden, pool or marina views from a private furnished terrace or balcony, have 1 king-size bed or 2 double beds.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. No restaurant reservations are required. Concierge service and pool and beach waiter service. No wristbands required.

Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Deluxe Ocean View Rooms are located on the 3rd-6th floors, with a private furnished balcony from which to admire the views across the stunning ocean, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean Front Rooms with private, furnished balcony or terrace and 1 king-size bed or two-double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Premium Suite Marina View King with Hot Tub with private terrace and 1 king-size bed, sleeping maximum 2 adults and 2 children.

Preferred Club Swim Out rooms have a private furnished terrace with direct pool access. These rooms have 1 king-size bed or two-double beds with the option of a rollaway bed on request, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Preferred Club Family Room Marina Views feature a private terrace or balcony. These rooms are larger and sleep maximum 5 adults and 1 child or 4 adults and 2 children.

Preferred Club Family Pool View Rooms are located on the 2nd-3rd floors with a private furnished balcony and 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Ocean View Rooms are located on the 3rd through 6th floors with ocean views, with 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Room Pool View have a private furnished terrace. These rooms are larger with two double beds, and sleep maximum 3 adults and 2 children or 2 adults and 3 children.

Preferred Club Honeymoon Hot Tub Ocean View Rooms have a furnished terrace with a hot tub. Each room features 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Marina View Rooms are located on the penthouse floor (7th floor) facing the Marina, with private balcony, the rooms have 1 canopy king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. These rooms offer superior amenities including 32” cable TV, pillow menu, superior room service menu, upgraded mini-bar and access to Preferred Club Lounge.

Preferred Club Ocean View Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. This room type includes Preferred Club benefits.

Preferred Club Family Room Ocean Views have 2 double beds and sleep maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Room Ocean Front sleeping maximum 5 adults and and 3 children.

Preferred Club Master Suite Ocean View Rooms are located on the penthouse floor with spectacular views of the ocean and a private furnished terrace. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

Preferred Club Master Suite Ocean View with Hot Tub Rooms are located on the penthouse floor with spectacular views of the ocean and a hot tub. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

Preferred Club Master Two Bedroom Suite Ocean Front is also available, sleeping maximum 6 adults.

Preferred Club benefits include:

- Personalised check-in and check-out with concierge service

- Access to private lounge

- Complimentary access to wet areas of the spa from 1-2pm every day

- Upgraded mini-bar service

- Pillow menu

- Upgraded luxury bath amenities

- Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts and fine liquors served in the lounge

- Complimentary newspaper in suite daily (English and Spanish)

- Complimentary computer access in private lounge and complimentary internet access in suite

- Exclusive access to lunch and dinner at Oceana Restaurant

- Exclusive access to Preferred Club pool area.

  • Booking Bonus: Book by 3- Jun '26 to receive up to 35% off the accommodation cost between 01 May –30 Dec '26. Subject to change. Blackout dates apply. Offers may not be combinable. Any applicable offers have been calculated into the prices shown. Terms and conditions apply.

8 dining options: World Café (International buffet; open for breakfast, and lunch), Portofino (Italian à la carte; open for dinner), El Patio (Mexican à la carte; open for dinner), Oceana (seafood à la carte, open for breakfast and lunch for Preferred Club guests only; open for dinner for everyone), Gohan (sushi à la carte; open for dinner). Coco Cafe/Gelato Factor (open 24-hours). Seaside Grill (steak dinner, à la carte) and Barefoot Grill (beachside brick oven pizza and Italian "trattoria" menu; open for lunch and dinner twice per week). 4 bars: Manatees (swim-up bar for Preferred Club guests only), Sugar Reef (poolside swim-up bar), Barracuda (beachside), Desires (Music Lounge/Sports Bar). Please note: all restaurants may not be open every night due to occupancy levels. No reservations required at à la carte restaurants.

Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Regular daily and evening entertainment. Themed nights and events. Big-screen family films on the beach. Spectacular live performances, theme nights and festive outdoor events.

2 swimming pools (the Main Pool has a designated area for young kids). 2 hot tubs. Water park annex featuring two water slides, natural saltwater pools, kids' spray park, 30-person beachside heated Jacuzzi. Dreams Spa* with beauty salon*, Jacuzzis*, steam bath*, sauna*, massages*, kids and teens special treatments (all treatments require advance reservations). Billiards. Fitness centre with fitness classes. Multi-purpose sports court. Aerobics and yoga. Volleyball, ping-pong. Water sports include: sailboats, snorkelling, kayaks, catamarans*. Bicycle centre and Exploration of Puerto Aventuras*. Dance, cooking and Spanish lessons. Board games. Explorer's Club for kids, (supervised activities for 3-12 years). Outdoor lounge area and Core Zone teens' club (age 13-17 years). Pool and beach waiter service.

Babysitting service*. Convenience shop*. Dry-cleaning/laundry service*. Medical facility*. Business services*. Computers are available for guest use*. Complimentary WiFi access throughout.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 USD per person per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge.

Please note: child ages at this property are up to and including 12 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2914)
  • Very good (506)
  • Average (249)
  • Poor (145)
  • Terrible (162)
Image of the Tripadvisor rating Great but could be a excellent!

May 7, 2026 Agigu A

The staff were very welcoming and polite and friendly! Check in was smooth. Cleanliness was perfect. Room felt cozy and comfortable. Travel from Airport was great. The complementary Hydrotherapy was a good idea. The food and drink, not so great. Feels like the cocktail drinks weren’t good quality, at time felt like watered down. Overall feel was… Read more
The staff were very welcoming and polite and friendly! Check in was smooth. Cleanliness was perfect. Room felt cozy and comfortable. Travel from Airport was great. The complementary Hydrotherapy was a good idea. The food and drink, not so great. Feels like the cocktail drinks weren’t good quality, at time felt like watered down. Overall feel was excellent. Just because of the food quality and cocktails, I’ll be cautious. Noise level around the spa area on some days could be annoying, generally coming from loud music. Read less
Image of the Tripadvisor rating Not what we expected!

May 7, 2026 mark h

Just returned yesterday for 7 day vacation. It was just ok not fabulous. We have stayed in dreams resort probably 5 times and this is not the dreams we are accustomed to . I’m not one to complain but it’s lacking so thought I would post . Rooms are dated , but kept clean . I was getting multiple bits for the first 3 nights and asked to have the… Read more
Just returned yesterday for 7 day vacation. It was just ok not fabulous. We have stayed in dreams resort probably 5 times and this is not the dreams we are accustomed to . I’m not one to complain but it’s lacking so thought I would post . Rooms are dated , but kept clean . I was getting multiple bits for the first 3 nights and asked to have the bedding changed . No more bits 🤩. The bars only serve cheap alcohol. One day on for Cinco De Mayo they brought out Don Julio for a celebration. I don’t even drink but family members were disappointed in alcohol choices. One day I went to the buffet lunch late so very few people were even in the restaurant. I left my Rayban sunglasses on the table and left the restaurant forget them . 5 minutes later I ran back to see if they were still on the table . No one was sitting at the table and table was cleaned and remade . No glasses were found and they informed me to check with lost and found . I know this is totally my fault but nothing was ever turned in 😢. I personally will not return to this resort and not sure if I will return to dreams . Other guests stated resort has definitely changed in the hands of Hyatt. I’m not sure if that’s the case or just a individual resort experience. Forgot to mention overall staff was amazing 🤩 Read less
Image of the Tripadvisor rating Basic needs met

May 7, 2026 Paradise58310849689

Dreams resort was alright. Nothing to write home about. The bed left my husband barely able to walk. I did ok. The food was ok. Again, nothing too exciting. We would pick another resort if we came back. Their drinks were ok. Their custard, not so much.
Image of the Tripadvisor rating Great Experience

May 6, 2026 dmcdink Newfoundland, Canada

What a wonderful experience we had at Dreams Aventuras, Riviera Maya. The staff are amazing, very friendly. The food was awesome and the room was spacious and clean. The grounds are well kept. A shoutout to a couple of staff members that made our vacation very memorable !! Eric, you are a gentleman, enjoyed our conversations where ever we… Read more
What a wonderful experience we had at Dreams Aventuras, Riviera Maya. The staff are amazing, very friendly. The food was awesome and the room was spacious and clean. The grounds are well kept. A shoutout to a couple of staff members that made our vacation very memorable !! Eric, you are a gentleman, enjoyed our conversations where ever we met. Daniel and Bradley at the Oceana, you guys rock, excellent service and very friendly, thank you. Paulina for helping me with booking our private dinner, a great experience, and Andre’s made our dinner very special thank you to both of you. Karen Martinez, wow, thank you for the birthday experience at the Seaside, very much appreciated. Last but not least Homero at Desires, Sir, you are very good at your job, incredible memory, accommodating, friendly and hard working!! Cheers to you Homero. A very positive experience at Dreams Aventuras. D and M Inkpen Read less
Image of the Tripadvisor rating Spectacular

May 6, 2026 sOUR C

My trip was awesome my bartender was super nice showed me drinks I didn’t even know about 😇🍓🍻🥂 jediael