Kona Kai Resort & Spa

San Diego, California

Star rating

The hotel

This iconic California hotel is on Shelter Island, overlooking the famed Kona Kai Marina. With ocean views from every room type, you can laze the days away on your balcony if you fancy - complete with stunning views of San Diego bay. Although with a private beach two waterfront pools, you'll probably want to leave the room to enjoy a leisurely day by the water either way. Embrace true holiday life and head to the poolside bar for a refreshing drink – and take in the views of the marina, or pamper yourself at the spa. If you fancy something a bit more active, explore the island on one of the complimentary beach cruisers or enjoy one of the many water sports activities on offer!

Amenities

  • Bicycle Rental
  • Kayaking
  • Sailing
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located on Shelter Island on Kona Kai Marina, minutes from Downtown San Diego and San Diego’s International Airport.

Hotel information

170 rooms, including 41 luxury suites, all with spectacular water viewsfrom the private patio or balcony, as well as flatscreen TV with premium entertainment channels, complimentary coffee, mini-fridge, safe, hairdryer, bathrobes, iron and board. 

Deluxe Guestrooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Premium Rooms offer 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Suites are also available, featuring sophisticated coastal design, spa-inspired bathrooms with bath and rainfall shower, and bay or marina views from an oversized balcony. 

Vessel restaurant (local coastal cuisine, open for breakfast, lunch and dinner). Tiki Bar and adults-only pool bar. Resort pool and adults-only pool. Pool and beach cabanas*. Spa*. Fitness centre. Complimentary fitness classes. Private beach and firepits. Water activity centre* including kayaks and paddle boards. Volleyball. Badminton. Complimentary bikes. Fishing*. Beach parties. Kona Kai Marina with bay cruises* and dinner cruises*. Gift shop. Room service*. WiFi*. Self-parking $34, plus tax per night (payable locally, subject to change)

This hotel has resort fees that are included in the room rate (subject to change)

Resort fee includes: - Daily Newspaper in Lobby - WiFi - Fitness centre and steam room - Towel Service at pool and spa. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1826)
  • Very good (490)
  • Average (329)
  • Poor (237)
  • Terrible (210)
Image of the Tripadvisor rating Where Our Love Story Began—And Continues

Apr 20, 2026 Haze933 San Diego, California

We were married here 26 years ago, so returning to celebrate our 26th anniversary felt incredibly special. Living in San Diego, this has become our go‑to property for any staycation. We had a wonderful time enjoying all the amenities—from the spa and Vessel restaurant to the poolside cabana and the open firepits on the sand. It truly felt like we… Read more
We were married here 26 years ago, so returning to celebrate our 26th anniversary felt incredibly special. Living in San Diego, this has become our go‑to property for any staycation. We had a wonderful time enjoying all the amenities—from the spa and Vessel restaurant to the poolside cabana and the open firepits on the sand. It truly felt like we were vacationing far from home. Our room was spacious, clean, and comfortable, featuring a cozy fireplace and a balcony overlooking the marina. We can’t wait to come back! Read less
Image of the Tripadvisor rating Restful weekend Enjoyed the views of the Bay and fresh air.

Apr 20, 2026 Paul O Tucson, Arizona

Reservations and check in were excelent. Facilities clean and well maintained. Front Desk Staff friendly and helpful with all our needs.
Image of the Tripadvisor rating Relaxing stay

Apr 16, 2026 Go56042603356

Great location and great staff!
Image of the Tripadvisor rating Friendly staff

Apr 16, 2026 aprilaC3012AR

The staff was a great experience! Such nice people.
Image of the Tripadvisor rating Do NOT choose this property

Apr 16, 2026 Yash V

Do NOT choose this property. I selected this hotel based on the Chase Edit recommendation, and it turned out to be a serious mistake. This is a very mediocre hotel with unacceptable front desk service, especially during the evening shift (4:00 PM–12:00 AM). The front desk agent on duty—a young man, possibly a college student—demonstrated no… Read more
Do NOT choose this property. I selected this hotel based on the Chase Edit recommendation, and it turned out to be a serious mistake. This is a very mediocre hotel with unacceptable front desk service, especially during the evening shift (4:00 PM–12:00 AM). The front desk agent on duty—a young man, possibly a college student—demonstrated no professionalism, no courtesy, and no basic customer service training. He did not greet guests and appeared completely unprepared to handle even simple customer issues. We had a serious privacy issue in our room: the curtains were not functional, and our room directly faced the pool, making the room fully visible. Despite reporting this immediately, the issue was ignored for 4–5 hours. I followed up three times within two hours and was ultimately told to “live with it.” This response alone is unacceptable for any hotel, let alone one promoted as a premium option. When I finally requested to speak with the General Site Manager, he quickly offered to move us to another room. Until that point, the front desk agent repeatedly insisted there were “no rooms available,” even though I clearly stated I was willing to be downgraded from our “marine view” room. He simply refused to help. The only positive aspect of the stay was breakfast—the food was good, and the breakfast staff were courteous and professional. Unfortunately, the checkout experience was just as poor. The same front desk agent handled checkout around 11:00 AM and again provided incorrect information regarding additional room charges. He was unable to reconcile the charges until my daughter produced receipts from the market store. When I requested a final checkout receipt, he refused, stating, “We don’t print those—it will be sent via email.” Completely unacceptable. This property shows systemic failures in front desk training, customer service, and basic hospitality standards. If you value professionalism, transparency, and being treated with basic respect, do not stay here. There are far better options available. Read less