Not just a holiday resort, Dreams Riviera Cancun Resort & Spa is more of an enchanting wonderland where families, couples, singles and friends can enjoy Unlimited-Luxury® with everything included! Located in the small town of Puerto Morelos, situated between Cancun and Playa del Carmen, the family friendly paradise is surrounded by large sun-dappled swimming pools, lush tropical gardens and, of course, a fabulous palm-filled beach - you’ll be forgiven for thinking you’ve landed in paradise! The kids will love their very own Explorer’s Club with daily activities based around nature, science and exploration. Hunting for hidden treasure is on the agenda, sandcastle competitions and even movies in the moonlight! Whilst the kids are busy, parents can relax by the ocean perhaps or head to Dreams Spa for some well-deserved pampering. A choice of nine restaurants means you’re spoilt for choice with Italian, French, Pan-Asian and Mexican cuisine to tempt you. After dinner, unwind in one of six friendly bars and lounges before enjoying a lavish live show perhaps or dancing the night away in the sophisticated surrounds of Desires Music Lounge.
Amenities
Scuba Diving
Snorkelling
Babysitting service
Kids Club
Families
Honeymoon
Wedding
Bar
Evening Entertainment
Internet Access
Laundry Service
Restaurant
Where is it
Overlooking a beautiful stretch of ocean in the small town of Puerto Morelos, 30 minutes from Cancun, Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Transfer time from airport: 20 minutes.
Hotel information
486 octagonal shaped rooms and suites. All with air-conditioning, terrace or balcony, indoor jetted aromatherapy whirlpool bathtub and separate shower, double vanity, marble floors, concierge service in lobby, large LED TV, telephone, WiFi access, mini-bar (refreshed daily with beer, juices, soft drinks and bottled water), 24-hour room service, tea/coffee maker, MP3 docking station alarm clock, safe, hairdryer, bathrobes, slippers, and iron and ironing board.
Premium Deluxe Tropical and Garden View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked mini-bar with water, soft drinks and beer. 24-hour room service is also included. WiFi. All activities and entertainment above unless otherwise stated. Concierge service. Pool and beach waiter service. No wristbands required.
Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).
Premium Deluxe Ocean View Rooms with indoor whirlpool and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Premium Deluxe with Plunge Pool Rooms, also featuring an indoor whirlpool, garden views and either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club Ocean View Rooms with outside whirlpool on the terrace, upgraded amenities and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club Ocean View and Pool Front Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club with Plunge Pool Rooms with garden views, their own private pool as well as an outside whirlpool on the terrace, upgraded amenities and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club Ocean Front Honeymoon Suites with outside whirlpool on the terrace, upgraded amenities and 1 king-size bed, sleeping maximum 2 adults.
Preferred Club Ocean Front Master Suites with outside whirlpool on the terrace, upgraded amenities, 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club Ocean Front Governor Suites with outside whirlpool on the terrace, upgraded amenities, 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club Ocean Front Presidential Rooms with outside whirlpool on the terrace, upgraded amenities, 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club Privileges:
Experience the highest level of luxury and personal service in the Preferred Club at Dreams Riviera Cancun Resort & Spa. Enjoy an upgraded room or suite, access to a private lounge, special concierge service and other enhanced amenities.
Personalised check-in and check-out with concierge service
Complimentary access to hydrotherapy spa once during stay
Private beach section with waiter service
Preferred status and amenities
Access to private lounge
Complimentary computer access in private lounge
Upgraded mini-bar service
Pillow menu
Upgraded luxury bath amenities
Daily à la carte breakfast at Seaside Grill
Access to private lounge which offers daily continental breakfast, afternoon hot and cold d'oeuvres, exquisite desserts and fine liquors.
Complimentary newspaper in suite daily (English and Spanish)
New complimentary beach beds
Priority on reserving Chef's Garden cooking classes and wine tasting
Booking Bonus: Book by 3- Jun '26 to receive up to 46% off the accommodation cost between 01 May –31 Oct '26. Subject to change. Blackout dates apply. Offers may not be combinable. Any applicable offers have been calculated into the prices shown. Terms and conditions apply.
Booking Bonus: Book by 30 Jun'26 to receive up to 56% off the accommodation cost before 30 Apr '27. Subject to change. Blackout dates apply. Offers may not be combinable. Any applicable offers have been calculated into the prices shown. Terms and conditions apply.
9 reservation-free restaurants: Portofino (Italian and Mediterranean cuisine),Bordeaux (Adults only, French), Himitsu (Pan-Asian), El Patio (Mexican), Oceana (poolside restaurant serving seafood cuisine), Seaside Grill (grilled favourites, open for lunch and dinner, plus breakfast for Preferred Club guests only), World Café (international buffet), Coco Café (coffee and snack bar) and Barefoot Grill (casual beachside fare). Enjoy themed buffet dinner nights around the pool area twice a week (when weather permits). 6 bars. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at companion properties (terms and conditions apply).
Daily activities schedule. Spectacular live music and shows including comedians, illusionism and juggling and fire shows. Films on the beach. Desires Music Lounge. Beach Deck hosting private cocktail-receptions and dinners. New Chef's Garden, with freshly grown herbs and vegetables, executive chef Jose Santos hosts cooking classes and wine tasting* followed by a garden feast three times a week. Weekly beach parties and Mexican Bingo.
3 swimming pools, including 1 infinity pool (adults only) and a kids' pool with a small splash park and slides. 2 outdoor whirlpools. Poolside cabanas*. Fitness centre. Dreams Spa* with new PAZ Spa treatment rooms. Water sports including snorkelling, Hobie cats, catamarans, diving* and ocean kayaking. Dive clinic*. Euro-bungee. Water and land aerobics. Ping-pong. Water polo. Wine and tequila tasting. Explorer’s kids' club (3-12 years old) with a splash fountain, a weekly camping adventure on the beach and a new baby play room. Football. Table games. Outdoor climbing wall. Yoga. Beach volleyball. Arts and crafts activities. Beach Olympics. Video games. Cooking, cocktail, dance and Spanish lessons. Bocce ball and billiards. Fishing*.
Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old), subject to change. The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 - $5 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).
4 nights 23 Dec–31 Dec.
* Denotes local charge.
Please note: no reservations need to be made for any of the restaurants.
Please note: guests do not have to wear wristbands.
Please note: interconnecting rooms are available on request and carry a local charge (subject to availability on arrival).
Based on 14632 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (9636)
Very good (2875)
Average (1151)
Poor (520)
Terrible (451)
Horrible Hotel
Jun 7, 2026Marlene T
Horrible experience, food was horrible, got intoxicated on site w the food and had to go to the clinic on site charging me $612 usd. Missed my excursion due to getting sick and they were not reimbursed, no night life beach were closed and pool closed early. No night life if u wanted to do something go to the lobby and they have a bar at night.…
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Horrible experience, food was horrible, got intoxicated on site w the food and had to go to the clinic on site charging me $612 usd. Missed my excursion due to getting sick and they were not reimbursed, no night life beach were closed and pool closed early. No night life if u wanted to do something go to the lobby and they have a bar at night. Overalll horrinle. Horrible location hotel tried to charge me $80 to take me to the beach 7 min away i ordered a uber $7.36 usd
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the resort is very clean and offers clean multiple pools. The sea shore is a disaster thats was not the fault of the resort. there currently is algae bloom that is prevelant in many areas of the caribbean including mexico. the resort makes a valiant effort to clean it up however, every morning a new ton seem,s top wash up onto the shore…
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the resort is very clean and offers clean multiple pools. The sea shore is a disaster thats was not the fault of the resort. there currently is algae bloom that is prevelant in many areas of the caribbean including mexico. the resort makes a valiant effort to clean it up however, every morning a new ton seem,s top wash up onto the shore overnight. its a loosing battle which again I dont put any blame on the resort. I didnt put even a toe intop the water. However the sresort has many clean pools and hot tubs on the premiss to keep you cool and facilitates swiming
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Will def be back!
Jun 6, 2026Ally F
Had such a great time at this resort. Vivi was so much fun, we had such a great time doing activities with her! Watch out for her serve bc she will ace you every time in sand volleyball!
Great vacation
Jun 6, 2026Chris B
We had a great experience at dreams riviera. We never had one bad meal. Mauricio Valerio in the world cafe was wonderful. He helped my mother in law carry her food to the table as she is 80 years old. All in all great resort would recommend it to all.
Horrible Hotel
