Fairmont Banff Springs

Banff, Alberta

Willow Stream Spa
Skiing Sunshine Village in Banff
Rundle Lounge
Waldhaus Restaurant
Willow Stream Spa Jacuzzi
Fairmont Gold Room
Golf Clubhouse
Willow Stream Spa
Skiing Sunshine Village in Banff
Rundle Lounge
Waldhaus Restaurant
Willow Stream Spa Jacuzzi
Fairmont Gold Room
Golf Clubhouse

The hotel

Known as Canada's 'Castle in the Rockies', Fairmont Banff Springs is a world-renowned iconic resort and stands as a symbol of Canadian hospitality. Located in the heart of Banff National Park with some truly breathtaking views, this is a place so magical you'll think you awoke in a storybook. With renovated guest rooms and suites, 11 dining outlets, a Willow Stream spa, bowling centre, shopping and entertainment, there is something for everyone. Access three nearby ski areas and explore the National Park, with cross-country skiing, ice skating and horse drawn sleigh rides available almost from your doorstep.

Amenities

  • Golf
  • Ski
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Valet parking

Where is it

In a beautiful location, only 1 km from downtown Banff, easily reached by on foot or public transit*. Transfer time from Calgary Airport: 1 hour 35 minutes.

Hotel information

764 rooms on 9 floors in 3 wings with 8 lifts. All with satellite TV with pay-per-view films, WiFi Internet access*, telephone, tea/coffee-making facilities, safe, hairdryer and iron and board. Fairmont Rooms with 1 king-size bed, 1 queen-size bed or 2 twin beds, sleeping maximum 2 adults.

Deluxe Rooms are larger with either 1 king-size bed, 1 queen-size bed or 2 queen-size beds sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suites have 1 king-size bed and a sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Gold Rooms are located on the 4th and 5th floors with private check-in and access to exclusive Fairmont Gold Lounge which offers continental breakfast, tea and coffee and complimentary evening canapés (5:00pm–7:00pm), rooms have either 1 king-size bed or 2 queen-size beds and sleep maximum 4 adults or 2 adults and 2 children.

10 restaurants and lounges including: Castello's Ristorante, Waldhaus Restaurant, Waldhaus Pub, Grapes Wine Bar & Bistro, 1888 Chop House, Bow Valley Grill, Rundle Lounge, STOCK and the Ramsey Lounge & Samurai Sushi. Indoor and outdoor heated swimming pools and whirlpool. Willow Stream Spa* with mineral pool and fitness centre* with classes, cardio-equipment and free weights. Bowling centre*. Golf course*. Tennis*. Horseback riding*. Ice rink*. Gift shops. WiFi access* in public areas. There is also a frequent shuttle* to Mount Norquay, Sunshine and Lake Louise for downhill and cross-country skiing in the winter months. Car parking CA$27 plus tax for self-parking and CA$41 plus tax for valet parking, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6544)
  • Very good (1884)
  • Average (745)
  • Poor (415)
  • Terrible (257)
Image of the Tripadvisor rating Top Class resort

Apr 6, 2026 Denise M

This hotel has a lot to offer. There are so many top notch amenities that are included as part of your stay. We took advantage of both the Wilderness Walk which was a very nice hike along Spray River with a very knowledgeable guide, and also the hotel history tour. But there were so many other options that we did not have time for. We also… Read more
This hotel has a lot to offer. There are so many top notch amenities that are included as part of your stay. We took advantage of both the Wilderness Walk which was a very nice hike along Spray River with a very knowledgeable guide, and also the hotel history tour. But there were so many other options that we did not have time for. We also used the ice cleats available through the Adventure Center for one of our offsite hikes which saved us from having to rent. The hotel offers free shuttle passes to downtown and the shuttle is very timely and reliable. Also, the ski shuttles to the mountains that pick you up right outside of the lobby are super convenient. And they have a room to store your ski equipment right off the lobby too, so you don't have to trek it back and forth from your room. We really enjoyed the Waldhaus Pub with great views of the mountains and one of the best fish and chips meals I have ever had. The outdoor heated pool with mountain views hit the spot after long ski/hiking days and there was a bar/food counter with very reasonable prices for convenience. The service throughout our stay was excellent as you would expect from a hotel of this caliber. One small complaint was that the phone in our room didn't work the entire stay and I read that others had phone issues as well - there were a few times that I wanted to call down to the front desk with a question or request and could not do so. Also, the hotel is huge so can be hard to navigate - even after staying a few days. The pool takes a lot of effort to get to, especially if staying over on the conference center side. Read less
Image of the Tripadvisor rating Great hotels. Poor book keeping.

Mar 31, 2026 mojomictv Newtownards, United Kingdom

This hotel deserves a six out of five. It’s quite honestly the best hotel I’ve ever stayed in. I gave it a four however because of its administration which was poor. They charged our large family party twice for the room we were staying in AND then to compound the felony The Fairmont Lake Louise did exactly the same! Worse than that the stay at… Read more
This hotel deserves a six out of five. It’s quite honestly the best hotel I’ve ever stayed in. I gave it a four however because of its administration which was poor. They charged our large family party twice for the room we were staying in AND then to compound the felony The Fairmont Lake Louise did exactly the same! Worse than that the stay at Lake Louise was in late February AND they have yet to reply to any of the three requests I sent for an explanation, an apology, an excuse or information on a refund. I’m still waiting folks. Just for reassurance, I’m told by a family member that they are in the process of refunding us, but that it will take another 5 to 7 days. That will mean they’ve had a considerable sum of our money for 43 days. Not best impressed!! Read less
Image of the Tripadvisor rating Alex, our tour guide

Mar 30, 2026 Bella F

Our experience with Alex from Fairmont was the highlight of our trip. He is a remarkable guide—incredibly knowledgeable about the area’s history and wildlife, yet his warm and kind demeanor made the day feel effortless and fun. What truly set him apart was his attention to detail; he constantly pointed out the best spots for sightseeing and… Read more
Our experience with Alex from Fairmont was the highlight of our trip. He is a remarkable guide—incredibly knowledgeable about the area’s history and wildlife, yet his warm and kind demeanor made the day feel effortless and fun. What truly set him apart was his attention to detail; he constantly pointed out the best spots for sightseeing and photos, ensuring we captured the beauty around us perfectly. His fascinating stories about the local wildlife brought the landscape to life. If you are looking for a tour that is both informative and genuinely enjoyable, Alex is the guide to request. Read less
Image of the Tripadvisor rating Good family stay.

Mar 29, 2026 BeakerTX San Antonio, Texas

Check-in was efficient and friendly.  Our deluxe Queen room was a decent size and good enough for our family of four.  Very clean and comfortable (except for some late-night noisy guests).  Nice walk-in closet for storage and hanging all of our ski gear.  Only three sets of towels for a room that was reserved for (and accommodates) four, but they… Read more
Check-in was efficient and friendly.  Our deluxe Queen room was a decent size and good enough for our family of four.  Very clean and comfortable (except for some late-night noisy guests).  Nice walk-in closet for storage and hanging all of our ski gear.  Only three sets of towels for a room that was reserved for (and accommodates) four, but they were relatively quick to bring a new set.  The room phone and bedside clock are terrible and overly complicated.  Our room's location was right next to the stairwell door, which slammed loudly whenever it was used (which was often in the middle of the night).     Hotel amenities were great!  The ski valet was very convenient and right next to the shuttle drop-off.  Easy to gear up (including boots) and catch the shuttle.  The outdoor pool was nice and warm (fun to swim surrounded by snow).  Decent fitness center.  Overall, the hotel is a little removed from the heart of Banff, but it's a comfortable walk or an easy (free) bus ride. Read less
Image of the Tripadvisor rating Lovely place

Mar 27, 2026 travelandisghtseeing San Jose, Costa Rica

We stayed at this lovely place on March. From the start the staff is very helpful, friendly and they provide excellent service. We stayed at the Gold Experience Area with a private lounge. The hotel itself have many options for dinning. The bar is amazing! We hope to come back to this lovely place again.