Perched overlooking the gardens leading to Epcot, the Walt Disney World Dolphin is a fantastic base to explore the magic land and, with it being a Disney partner hotel, you get a whole host of exclusive benefits to really make the most of the parks. You're even within walking distance of Star Wars: Galaxy's Edge at Disney's Hollywood Studios so you can explore a galaxy far, far away (or you could get a scenic water taxi ride there instead! With Walt Disney World Swan and Swan Reserve adjacent, there’s so much more to enjoy than just 1 hotel. With 23 restaurants to tantalise your tastebuds, 6 pools, a waterslide, a kids’ camp and mini-golf nearby, little ones will be entertained to high heavens.
Amenities
Golf
Tennis
Kids Club
Car Included
Wedding
Bar
Fitness Centre/Gym
Free Parking
Free transport to theme parks
Games Room
Internet Access
Laundry Service
Where is it
Ideally located in the heart of the Walt Disney World Resort. Adjacent to Epcot and within close proximity to Disney's Hollywood Studios. Transfer time from Orlando International Airport: 30 minutes.
Hotel information
2,619 guest rooms. All with air-conditioning, flat-screen HDTV, iPod/MP3 connections, complimentary WiFi access, tea/coffee making facilities, mini-fridge, safe, iron and ironing board, and hairdryer.
Our Standard Rooms include resort views at no additional charge, with 1 king-size bed plus sofa bed, or 2 double beds, sleeping maximum 4 people. (5th person can be accommodated on a rollaway bed*).
Balcony Rooms overlook the courtyard or the lake, with 1 king-size bed plus sofa bed, or 2 double beds, sleeping maximum 4 people (5th person can be accommodated on a rollaway bed*).
Stay before 31 Dec '26 to receive the following benefits:
- Complimentary self-parking, saving $36 per day.
- Kids 9 years and under eat free at selected restaurants when accompanied by a full paying adult. Maximum 2 children per room, per paying adult. Restaurants and meal options are subject to change.
- Receive $30 off any Mandara Spa treatment when spending $200 or more.
Disney Benefits Included:
- 7 Day advance reservations for Lightning Lane theme park ride reservation system (3 days for all other offsite hotels)
-Complimentary transport to all Disney theme parks and Disney springs, includes water taxis
-Early entry daily and extended Disney theme park hours up to 2 hours past closing on select evening
- Complimentary self-parking at all four Disney theme parks
*Exclusive benefits subject to change.
Complimentary Disney transportation throughout the Walt Disney World Resort. Within walking distance of Disney's BoardWalk, Disney’s Yacht & Beach Club, and Disney’s Hollywood Studios, and to a private entrance at Epcot. Complimentary water taxi to Disney's Hollywood Studios and Epcot. Complimentary self-parking for Virgin Atlantic Holidays customers (saving $36 per day). Valet parking £44 plus tax, per night (payable locally, subject to change).
23 restaurants and lounges across the Swan, Swan Reserve and Dolphin resorts: Amare (Mediterranean cuisine, open for breakfast, lunch, and dinner). Rosa Mexicano (Mexican cuisine, open for breakfast, lunch and dinner). Tangerine (poolside drinks and casual fare). The Fountain (open for lunch and dinner). Fuel (grab and go items). Garden Grove (open for breakfast). Grounds (craft coffee, sandwiches and pastries). Il Mulino New York Trattoria (Italian dining, open for dinner). Il Mulino Lounge. Stir (lobby lounge). Kimonos (sushi, open for dinner). Kimonos Lounge. Splash Pool Bar & Grill (poolside dining). Java (open for breakfast; grab-and-go open for breakfast, lunch and dinner). Picabu (open for breakfast, lunch and dinner). Shula's Steak House (open for dinner). Todd English's Bluezoo (seafood, open for dinner) Todd English's Bluezoo Lounge (cocktails and light bites). Shula's Lounge. Phins (light bites and cocktails). Chill (frozen cocktails). Cabana Bar and Beach Club. In-room Mobile Dining available.
Poolside entertainment and activities (seasonal).
6 swimming pools, including a 3-acre grotto pool with waterslide and waterfalls, 2 lap pools, a spring pool and a kids' pool. Poolside cabanas*. 4 whirlpools. Sandy beach. The Dolphin Health Club with fitness centre, classes, and yoga mats (on request). Mandara Spa*. Swan paddle boats. Camp Dolphin* kids' club. Water volleyball. Beach volleyball. Basketball. Ping Pong. Pool table. Giant checkers. Jogging trails. Kids' playground. Arcade*. Fantasia Gardens Miniature Golf* (located nearby). Advance tee times at Walt Disney World Resort's three championship golf courses.
Complimentary WiFi. 24-hour ATM. Babysitting*. Laundry/dry cleaning facilities*. Concierge. Merchandise delivery service from the park to your hotel. Complimentary parking at Disney Theme Parks with room key and ID. Early Theme Park Entry (30mins) and Extended Evening Theme Park Hours (on select evenings). Priority seating at Disney Restaurants.
The resort fee is included in the hotel cost for Virgin Atlantic Holidays guests.
Resort fee includes: - Complimentary daily swan paddleboat rentals - In-room wireless internet - Live instructor led fitness classes - Nightly movies and s'mores on the beach - Additional value add benefits including discounted spa treatments. Resort fee and inclusions are subject to change and availability. Please check with the hotel for the most up-to-date information.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
* Denotes local charge.
Please note: use of a rollaway bed for parties of 5 people or more sharing a room will incur an additional charge. This is subject to change and is payable locally to the hotel.
Based on 2002 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (697)
Very good (549)
Average (320)
Poor (193)
Terrible (243)
Very Disappontef
Oct 19, 2025Pauline R
Seriously consider if you want to stay at this hotel for a family vacation.
The conventions were so intrusive on family time, whole place, including pool and beach areas are overtaken, and has a major impact.
Obviously the companies paying a fortune for these events are priority over everyone else, we’ve had 3 days of an events team getting in…
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Seriously consider if you want to stay at this hotel for a family vacation.
The conventions were so intrusive on family time, whole place, including pool and beach areas are overtaken, and has a major impact.
Obviously the companies paying a fortune for these events are priority over everyone else, we’ve had 3 days of an events team getting in our way, drilling etc.
Also be warned the pools are almost unusable they are so cold, although management insist they are 10 degrees above outside temperature. You know it’s too cold when kids are all complaining and it’s nearly 90 degrees outside!!
Couldn’t swim the entire 5 days we were there.
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Poor customer service
Oct 13, 2025Chad M
⭐ 1 Star — Terrible Experience at Disney Swan & Dolphin Resort
I had one of the worst hotel experiences ever at the Disney World Swan and Dolphin. Kristin Bourgeois and Mohamed Kahra, who claimed to be managers, were rude, dishonest, and completely unprofessional. They made promises they never kept, lied multiple times, and showed zero concern…
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⭐ 1 Star — Terrible Experience at Disney Swan & Dolphin Resort
I had one of the worst hotel experiences ever at the Disney World Swan and Dolphin. Kristin Bourgeois and Mohamed Kahra, who claimed to be managers, were rude, dishonest, and completely unprofessional. They made promises they never kept, lied multiple times, and showed zero concern for guest satisfaction.
Their attitude was so bad that I ended up having to call Marriott customer service just to get basic help — something that should’ve been handled right there by the managers. It’s shocking that people like this represent a Marriott property.
Don’t believe a word they say. and Mohammed are liars with terrible customer service, and this hotel does not deserve to carry the Marriott name. I’ll never stay here again and would warn anyone thinking about booking to stay somewhere else.
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Great family friendly hotel
Oct 13, 2025Alexander S
Recently had a great stay at the Dolphin Hotel. Wonderful pool area with a beach (can play in the sand although can’t swim in the lagoon water). One small water slide, waterfall for the kids to play under as well as massive pool with plenty of beach chairs. Numerous restaurants within the hotel or close by at the swan.
Since it’s associated with…
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Recently had a great stay at the Dolphin Hotel. Wonderful pool area with a beach (can play in the sand although can’t swim in the lagoon water). One small water slide, waterfall for the kids to play under as well as massive pool with plenty of beach chairs. Numerous restaurants within the hotel or close by at the swan.
Since it’s associated with Disney can get early booking of lightening lane (7 days in advance) as well as early 30 minute entry to all the parks. Short walk to Epcot (15 minutes) or can ride the ferry. They do offer buses to magic kingdom (but drop you off at the transportation center where you have to take monorail or ferry) or you can walk to the boardwalk hotel close by and take their free shuttle (drop you off at magic kingdom would highly recommend.) Can take a ferry to Hollywood Studios or bus to animal kingdom (but again a little further away from Disney bus drop off).
Rooms were decent but nothing special could certainly use a little refresh. Bathrooms were a little small and damp (could use better ventilation). It is a massive hotel with numerous elevator banks so if you are going with friends make sure to stay in the same wing of the hotel.
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Randy, Jaelyn, and Mathew at Front Desk were so Great
Oct 6, 2025Marla W
Nice property. Great service at Bourbon Steakehouse from Mateo. Randy , Jaelyn, and Mathew at the front desk were so helpful. I had an issue checking in that the different staff members couldn't fix, but Jaelyn, Randy, and Mathew made sure the problem was fixed for me and I greatly appreciate their dedication to make sure everything was good.
Overcharged and no parking
Oct 3, 2025LeeD1795
Third and last time of staying at the Dolphin. We was there for 2 weeks at the end of September, first issue was the car parking or the lack of it. On our 4th day we we found out that the main car park was closing for construction and we could park in the smaller car park at the Dolphin which holds approx 50 cars, obviously for a hotel this size…
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Third and last time of staying at the Dolphin. We was there for 2 weeks at the end of September, first issue was the car parking or the lack of it. On our 4th day we we found out that the main car park was closing for construction and we could park in the smaller car park at the Dolphin which holds approx 50 cars, obviously for a hotel this size it was always going to be full, so we was told to self park at the Swan or use valet, well after a day at parking at the Swan and us going to the parks, shopping and eating out we was doing more miles than walking around the parks, after ranting to the front desk for 15 mins I managed to get free valet for the rest of our stay. I did confirm with the desk manager that this was complimentary and he would note this on our room. Yep you guessed it they tried to charge me nearly 60 dollars a night for this, so we spent our last day with the obnoxious girl who was the front desk manger trying to resolve this. In the end they owed me. The next rant and far more serious is housekeeping. On TWO occasions they had left the door open once they had finished there so called cleaning, we did report this on the first occasion and the head of housekeeping and security came to apologise and investigate, front of desk was not even concerned about this, we considered this as a oversite and luckily enough no-one had entered the room, but for it to happen again after a week or so is a great concern and a security risk. We did report this again and security was going to contact us but to no avail, we checked out the next day. Luckily our room was right down the end of the corridor so had no passing foot traffic, but it does scare me what could of happened as my daughter was letting herself in alone in and out of the room. Disappointed Dolphin your standards should be a lot higher the amount you charge for staying there, the resort fee and the car parking charges.
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Very Disappontef
