Fairmont Banff Springs

Banff, Alberta

The hotel

Known as Canada's 'Castle in the Rockies', Fairmont Banff Springs is a world-renowned iconic resort and stands as a symbol of Canadian hospitality. Located in the heart of Banff National Park with some truly breathtaking views, this is a place so magical you'll think you awoke in a storybook. With renovated guest rooms and suites, 11 dining outlets, a Willow Stream spa, bowling centre, shopping and entertainment, there is something for everyone. Access three nearby ski areas and explore the National Park, with cross-country skiing, ice skating and horse drawn sleigh rides available almost from your doorstep.

Amenities

  • Golf
  • Ski
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Valet parking

Where is it

In a beautiful location, only 1 km from downtown Banff, easily reached by on foot or public transit*. Transfer time from Calgary Airport: 1 hour 35 minutes.

Hotel information

764 rooms on 9 floors in 3 wings with 8 lifts. All with satellite TV with pay-per-view films, WiFi Internet access*, telephone, tea/coffee-making facilities, safe, hairdryer and iron and board. Fairmont Rooms with 1 king-size bed, 1 queen-size bed or 2 twin beds, sleeping maximum 2 adults.

Deluxe Rooms are larger with either 1 king-size bed, 1 queen-size bed or 2 queen-size beds sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suites have 1 king-size bed and a sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Gold Rooms are located on the 4th and 5th floors with private check-in and access to exclusive Fairmont Gold Lounge which offers continental breakfast, tea and coffee and complimentary evening canapés (5:00pm–7:00pm), rooms have either 1 king-size bed or 2 queen-size beds and sleep maximum 4 adults or 2 adults and 2 children.

10 restaurants and lounges including: Castello's Ristorante, Waldhaus Restaurant, Waldhaus Pub, Grapes Wine Bar & Bistro, 1888 Chop House, Bow Valley Grill, Rundle Lounge, STOCK and the Ramsey Lounge & Samurai Sushi. Indoor and outdoor heated swimming pools and whirlpool. Willow Stream Spa* with mineral pool and fitness centre* with classes, cardio-equipment and free weights. Bowling centre*. Golf course*. Tennis*. Horseback riding*. Ice rink*. Gift shops. WiFi access* in public areas. There is also a frequent shuttle* to Mount Norquay, Sunshine and Lake Louise for downhill and cross-country skiing in the winter months. Car parking CA$27 plus tax for self-parking and CA$41 plus tax for valet parking, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6554)
  • Very good (1885)
  • Average (746)
  • Poor (415)
  • Terrible (258)
Image of the Tripadvisor rating First time in Banff and this hotel

Jun 8, 2026 Shannon C

First time here, a very unique property with stunning views and little surprises around every corner. Staff and service were excellent. Drinks at Rundle were fabulous, pricey but to be expected. Room was decent we were in the Gatehouse and had a nice little sitting room. Only complaint was how small the closet was and the hallway smelled a bit… Read more
First time here, a very unique property with stunning views and little surprises around every corner. Staff and service were excellent. Drinks at Rundle were fabulous, pricey but to be expected. Room was decent we were in the Gatehouse and had a nice little sitting room. Only complaint was how small the closet was and the hallway smelled a bit musty. Otherwise clean room with comfy beds. Enjoyed my time at the spa and took full advantage of the facilities for 3 hours before my massage. Outdoor mineral tub was my favorite very peaceful and relaxing. Went to the Italian restaurant on our last night there, and while the food tasted delicious I was a bit aghast at how small the rigatoni and meatballs/sausage were for $52. About 15 pieces of pasta and the smallest meatballs and sausage I’ve ever seen in my life. Otherwise a pleasant stay. Read less
Image of the Tripadvisor rating A Beautiful Stay with Excellent Service Recovery. Beware of Tiny Bathrooms!

Jun 8, 2026 Jay L Chicago, Illinois

I am torn for giving the Fairmont Banff Springs a 3-star rating, however I just couldn't get over the tiniest hotel bathroom I've ever seen at a luxury property nonetheless. I do have to say that the service at this property is outstanding. The Fairmont Gold experience is fantastic as was the amazing Gold Concierge, Oliver. When I checked in I… Read more
I am torn for giving the Fairmont Banff Springs a 3-star rating, however I just couldn't get over the tiniest hotel bathroom I've ever seen at a luxury property nonetheless. I do have to say that the service at this property is outstanding. The Fairmont Gold experience is fantastic as was the amazing Gold Concierge, Oliver. When I checked in I was assigned an accessible room which I was disappointed with. The concierge on duty assured me they would try to find me another room starting the next day, and in hindsight I almost wish I'd kept the accessible room as it was much larger with a huge bathroom compared to what I got in my next room. Oliver was so very kind as upgraded me to a junior suite on the Gold level with amazing views. The room was absolutely lovely aside from the tiniest bathroom I've ever seen in any hotel, much less a luxury property. I understand that the age of this property necessitated some creative bathroom locations due to plumbing, however this is on the ridiculously small side. It was impossible to event close the door with one person standing in the bathroom. Otherwise, everything was fantastic with my stay: Fairmont Gold 5/5: The Gold reception area with dedicated valet and check-in makes the gold experience feel like a hotel within a hotel. The gold floor is so special with a dedicated concierge (say hello to Oliver for me :-), and the best lounge food and beverages I've experienced. The breakfast is out of this world, and the evening food is more like a meal than hors d'oeuvres. There is a cash bar that is also quite good. The seating and ambiance in the lounge is just wonderful. Again, giving it that hotel within a hotel feel. Food 5/5: I ate at the Rundle bar and STOCK. Rundle bar is fantastic and the bar food was exceptional. STOCK had great quick bites. SPA 5/5: Even though there was a mix-up with my massage therapist picking me up 10 minutes late, I realize mistakes happen and he made up for it with an exceptional massage. The spa facilities are quite nice. Room 3/5: Again, it was the tiny laughable bathroom that garnered this score. Otherwise the rooms are quite well furnished and everything you'd expect from a luxury property. Service 5/5+: Hands down the nicest staff who make this a very special place to be. Read less
Image of the Tripadvisor rating Afternoon Tea with a view

Jun 6, 2026 Diane B Beverley, United Kingdom

We were advised to go and see this hotel during our stay and we were not disappointed. It is a beautiful hotel in a stunning location. We stayed for Afternoon Tea which was delightful with a view that could not be surpassed in my opinion. We spent some time afterwards wandering around the hotel shops - it really is a venue within itself, you… Read more
We were advised to go and see this hotel during our stay and we were not disappointed. It is a beautiful hotel in a stunning location. We stayed for Afternoon Tea which was delightful with a view that could not be surpassed in my opinion. We spent some time afterwards wandering around the hotel shops - it really is a venue within itself, you could easily spend your vacation here and never leave until it is time to go home. Read less
Image of the Tripadvisor rating Outstanding views.

May 28, 2026 Shilo N Gympie, Australia

The hotel is magnificently located, offering stunning views from the windows that are truly breathtaking. The location is very convenient, with easy access to scenic walks as well as the town, making it ideal for both relaxation and exploring the area. The staff provided excellent service throughout our stay, always attentive and welcoming. The… Read more
The hotel is magnificently located, offering stunning views from the windows that are truly breathtaking. The location is very convenient, with easy access to scenic walks as well as the town, making it ideal for both relaxation and exploring the area. The staff provided excellent service throughout our stay, always attentive and welcoming. The rooms were well-maintained, making for a relaxing and enjoyable experience overall. When there was an issue with the room, it was dealt with straight away, showing the staff’s efficiency and commitment to guest satisfaction. Read less
Image of the Tripadvisor rating Beautiful Banff Springs

May 27, 2026 ERIKA S MILTON

From the moment you enter the property to the time they wave goodbye, you are treated with such a friendly and hospitable temperament. We loved the conditions of the golf course and the views are simply majestic. The design is so well done and makes for a fun game! The staff are all great at what they do and make people feel welcome and taken… Read more
From the moment you enter the property to the time they wave goodbye, you are treated with such a friendly and hospitable temperament. We loved the conditions of the golf course and the views are simply majestic. The design is so well done and makes for a fun game! The staff are all great at what they do and make people feel welcome and taken care of. We appreciated the assistance of Mike and Brian especially. We look forward to our next trip back there. Read less