Lotte New York Palace

Midtown, New York

Star rating

Superior Room
Rarities
The Gold Room
Cathedral View Room
Cathedral View Room
Pomme Palais
Tower Corner Suite
Tower Corner Suite
Tower Executive Suite
Tower Executive Suite
Tower Room
Premier Skyline View Room
Corner Cathedral Room
Superior Room
Rarities
The Gold Room
Cathedral View Room
Cathedral View Room
Pomme Palais
Tower Corner Suite
Tower Corner Suite
Tower Executive Suite
Tower Executive Suite
Tower Room
Premier Skyline View Room
Corner Cathedral Room

The hotel

Railroad magnate Henry Villard's 19th-century mansions were combined with a sleek tower to create one of the city's best hotels. It's a place where the staff greet you as if they have known you all their lives, and nothing is too much trouble. The location is one of the best in Manhattan, right in the middle of Midtown, but hidden away in a gated courtyard. There's dining options suited to all at the Lotte New York Palace, from luxury brunch to baked goods, whatever you opt for you'll be in for a treat. Enjoy handmade cocktails in one of Manhattan's most popular bars, Trouble's Trust, or relax in 19th century-style surroundings in Rarities - either make for the perfect post-day-in-the-city tipples.

Amenities

  • Babysitting service
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Close to City Centre

Where is it

In the heart of Midtown Manhattan, a short walk from New York's Broadway theatres, Central Park and world-class designer shopping. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

899 rooms and suites, including recently renovated suites in Villard House with a 55-storey tower attached. All with air-conditioning, cable TV with pay-per-view films, mini-bar*, WiFi access*, safe, bathrobes and luxurious bath amenities. Superior Rooms are 360sq ft east-facing rooms, with 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Cathedral View Rooms are 360sq ft and offer views of St. Patrick’s Cathedral and Rockefeller Centre, with 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Skyline Cathedral View Rooms are located on higher floors, with 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Palace Studio Suites feature cathedral views, with 1 king-size bed plus a sofa bed, sleeping maximum 4 people.

Tower Rooms are located on the 41st floor and higher, with Manhattan skyline views and either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Palace One Bedroom Suites feature a separate living area, and large bedroom with en suite marble bath and 1 king-size bed, sleeping maximum 2 adults.

Palace Signature Suite with oversized living room featuring a large dining table and wet bar, full marble bathroom, walk-in closet and 1 king-size bed, sleeping maximum 2 adults.

Tower Executive Suites with views of the Rockefeller Centre and St Patrick's cathedral, separate living area, and 1 king-size bed, sleeping maximum 2 adults.

Tower One Bedroom Suite with panoramic views, marble bathroom with soaking tub and separate shower, living/dining room, and 1 king-size bed, sleeping maximum 2 adults.

Tower Corner Suites with stunning views in two directions, featuring separate living room with wet bar, butler's pantry, marble bathroom with soaking tub and separate shower, and 1 king-size bed, sleeping maximum 2 adults.

Palace Family Suites with cathedral views, two bathrooms, multiple seating areas, with either 2 king-size beds plus a sofa bed, or 1 king-size bed, 2 double beds, and a sofa bed, sleeping maximum 8 people. 

Tower Two Bedroom Corner Suites with skyline views, two bathrooms, living room, and two bedrooms, one of which features 1 king-size bed, and the other has 2 queen-size beds, sleeping maximum 4 people.


Villard Restaurant (open for breakfast and weekend brunch). The Gold Room (sharing plates and cocktails, open 5-10pm daily). Pomme Palais (boutique bakery). Trouble's Trust (cocktail bar, temporarily closed). Rarities (19th century-style bar, temporarily closed).

ila Spa*. Fitness centre. In-room spa services*. 

Room service*. Dry cleaning service*. Concierge. Valet parking $90 for 24 hours (payable locally, fee subject to change). 

There is a Historic Preservation fee of $20 plus tax per night (payable locally, fee subject to change) to provide funding for the ongoing preservation of our landmarked and historic Villard Mansion.

*Denotes local charge.

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One person must be aged 18 years and over in each room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4720)
  • Very good (1335)
  • Average (580)
  • Poor (316)
  • Terrible (258)
Image of the Tripadvisor rating Excellent Stay

Apr 2, 2026 Laura W

We had an amazing 6 night stay at The Lotte hotel! The location was perfect and within easy walking distance to many places we intended to visit. The real highlight at this hotel are the incredible staff. All were amazing and exceeded our expectations. I’d like to provide an extra special shout out to our amazing room attendant, Inge. She made… Read more
We had an amazing 6 night stay at The Lotte hotel! The location was perfect and within easy walking distance to many places we intended to visit. The real highlight at this hotel are the incredible staff. All were amazing and exceeded our expectations. I’d like to provide an extra special shout out to our amazing room attendant, Inge. She made our stay extra special and next level. She is so kind and is truly an asset to the hotel. We’re looking forward to our next stay. Read less
Image of the Tripadvisor rating Luxurious, spacious & stellar service - thank you Tamara and Kal!

Apr 1, 2026 Y1306KPll Vancouver, Canada

My stay at the Lotte New York Palace and it absolutely delivered on every level. From the moment I arrived, the experience felt polished, seamless, and genuinely welcoming. A special thank you to Tamara in Reservations—professional, responsive, and incredibly thoughtful in making sure everything was perfectly arranged ahead of arrival. And Kal,… Read more
My stay at the Lotte New York Palace and it absolutely delivered on every level. From the moment I arrived, the experience felt polished, seamless, and genuinely welcoming. A special thank you to Tamara in Reservations—professional, responsive, and incredibly thoughtful in making sure everything was perfectly arranged ahead of arrival. And Kal, Concierge, truly elevated the stay. His attention to detail, warm hospitality, and ability to anticipate needs made navigating the city effortless. The hotel itself strikes that rare balance of classic New York elegance with modern comfort. Impeccable service, a beautiful setting, and a team that clearly takes pride in what they do. Highly recommend—and I’ll absolutely be back. Read less
Image of the Tripadvisor rating A True NYC Palace

Mar 31, 2026 lenw00dr Raleigh, North Carolina

Great location, great rooms, and great service. We stayed in the Tower Suites and Rebecca provided an amazing check-in experience and was super attentive and friendly our entire stay. We'll be back!
Image of the Tripadvisor rating Choose A Different Hotel

Mar 30, 2026 Stephen V

One of the most disappointing stays I've ever had in New York. Check-in process took 45 minutes (it was like waiting in a TSA line), unfriendly front desk staff, non-customer centric behavior, non-communicative concierge that was not reachable during our stay, 1990's outdated hotel rooms, dingy furniture and accommodations, rude and entitled… Read more
One of the most disappointing stays I've ever had in New York. Check-in process took 45 minutes (it was like waiting in a TSA line), unfriendly front desk staff, non-customer centric behavior, non-communicative concierge that was not reachable during our stay, 1990's outdated hotel rooms, dingy furniture and accommodations, rude and entitled restaurant staff operating on "auto-add" gratuity (go figure). The list goes on! There are MANY hotels and areas to stay in New York, let alone Midtown. Do yourself and your family a favor and pick anywhere else to stay. Read less
Image of the Tripadvisor rating Fabulous stay

Mar 28, 2026 Kirsten F

A very special and memorable stay in a fabulous location with kind and welcoming staff. My room was comfortable with an old world glamour. I very much enjoyed breakfast each morning in the Villard Room. This was my third stay and I would absolutely return.