Ritz Carlton Orlando Grande Lakes

International Drive, Orlando

Star rating

The hotel

At The Ritz-Carlton Orlando Grande Lakes, you can take in the ambience of Orlando with a helping of utter sophistication. This hotel offers plenty of opportunities for fun, sport and pampering, without ever having to leave this 500-acre resort. There's a wide selection of on-site activities on offer, with an 18-hole Championship golf course, 40,000 sq ft spa and adventure experiences including fly fishing, eco-tours and kayaking. There is a choice of 11 restaurants and bars offering guests a unique culinary experience. Guest rooms are furnished and fitted to the highest standards and each of the sumptuous bedrooms has a 5ft balcony with panoramic view over the lake, pool or gardens. The resort is located minutes away from world-famous attractions such as Walt Disney World® Resort and Universal Orlando Resort™.

Amenities

  • Tennis
  • Babysitting service
  • Families
  • Bar
  • Fitness Centre/Gym
  • No Smoking
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Valet parking

Where is it

Just off Central Florida Parkway, 10-min drive to Universal Orlando Resort™, 15 minutes to Walt Disney World® Resort.

Hotel information

582 rooms on 15 floors in 1 building with 6 lifts. All with large balcony/patio, air-conditioning, flatscreen cable TV, coffee maker, in-room iPod dock, WiFi, mini-bar, safe, iron and board, bathrobes and slippers, and hairdryer. Free bottled water at turn-down. Standard Rooms have garden view, 2 double beds or 1 king-size bed, sleeping maximum 4 persons.

Lake Front Rooms with lake front view and a balcony sleeping maximum 4 adults or 2 adults and 2 children.

Lake View Rooms with lake view sleeping maximum 2 adults. Connecting rooms available on request.

Executive Suites with lakefront views, 1 king-size bed and a double sofa bed sleeping maximum 4 adults or 2 adults and 2 children.

Presidential Suites and Royal Suites with 1 king-size bed, separate lounge, dining room and kitchen sleeping maximum 2 adults.

Ritz-Carlton Club® Level available with all room types offers:

  • 24-hour access to the Club Lounge; snacks and non-alcoholic drinks
  • Complimentary alcoholic drinks 11:00am-10:00pm
  • Complimentary Ritz Kids for up to 3 children (age 4-12) per day
  • Concierge team 7.00am-10.00pm
  • Five daily food and beverage presentations
  • Views of area fireworks
  • Media rooms with movies and classic family games

Valet parking from US$58 per day, plus tax (payable locally, subject to change). Complimentary shuttle bus to Walt Disney World® Resort and Universal Orlando Resort™.

11 restaurants including Norman's (New World cuisine), Bleu (poolside snacks and cocktails), Fairways Pub (golf clubhouse; steak and seafood), lobby lounge (cocktails and afternoon tea), Highball and Harvest, Vitale (spa café for healthy options) plus dining options at the adjacent JW Marriott.

Outdoor swimming pool, poolside cabanas*, 3 tennis courts, Ritz Kids activities, health spa* with 40 treatment rooms, lap pool, fitness centre, sauna and steam room (local charge for treatments). 18-hole, Greg Norman-designed Championship golf course* (local charge), plus use of all facilities at the JW Marriott Hotel, including 'lazy river' swimming pool. Adventure experiences including guided eco-tours on Shingle Creek* and fishing*.

Complimentary WiFi in public areas. 24-hour room service*. Babysitting services*. Corridor of retail shops.

This hotel has a resort fee of $53 plus tax per room, per day (payable locally, subject to change)

Fee includes: Free WiFi, Unlimited domestic phone calls, WALT DISNEY WORLD Resort and Universal Orlando Resort™, daily recreation activities, driving range privileges, two pool floats, and Ritz Kids (two hours, for 2 children aged 4-12). Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair-accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.Rollaway beds available on request (only available for King Rooms and Suites), $20 per night*, subject to change and availability.Mini-fridge available on request, $20 per night*, subject to change and availability.Please note: Each hotel has their individual room cleaning operation, which may mean your room isn't serviced every day, please check with the hotel reception team on arrival for further details.Please note: at least 1 adult must be 18 years or over to check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (324)
  • Very good (38)
  • Average (20)
  • Poor (20)
  • Terrible (28)
Image of the Tripadvisor rating 5 stars, thank you Ritz Orlando Team!

Mar 29, 2026 TheBeachGuyFLL

This is a fantastic property with a truly dedicated staff. Danielle, Tommy, and Madison went above and beyond, delivering personalized service and attention to detail that created a real “wow” experience. I was upgraded to a suite that impressed in both space and design, with top-notch amenities. The Club Floor was excellent—hot and cold light… Read more
This is a fantastic property with a truly dedicated staff. Danielle, Tommy, and Madison went above and beyond, delivering personalized service and attention to detail that created a real “wow” experience. I was upgraded to a suite that impressed in both space and design, with top-notch amenities. The Club Floor was excellent—hot and cold light meals, baked goods, desserts, fruit, coffee, soft drinks, wine, and an expertly made Dirty Martini. Jamie, Matthew, Paula, and Jason made the club warm and welcoming, elevating the experience. Without this team it would not have been the same. The casual restaurant had a great burger, though communication could have been better. While the hostess was friendly, I was passed to someone who dismissively directed me to the bar despite empty tables. Janelle at the bar, however, was personable, knowledgeable, and welcoming, and seating was available shortly after I arrived. Door service was less attentive (though Ernie the bellman was great), and unlike some other Ritz properties, I didn’t experience a house car, water service, or name recognition—minor points in an otherwise excellent stay. Overall, this was a solid 5-star visit. The property is beautiful, the service is strong, and it’s a home base in Orlando that easily surpasses the best other resorts. A final note: Do watch the checkout process. The last rep at the desk attempted to charge me for resort fees that I’d already paid. I had to prove that my pre-paid travel reservation specified taxes and resort fees were included. Read less
Image of the Tripadvisor rating Not a typical Ritz experience

Mar 29, 2026 CLEShawn Cleveland, Ohio

There were too many shortfalls this stay. The pool was understaffed and difficult to find any staff to take an order. I had to ask multiple times for my room to be cleaned at 5pm (others in our party had similar issues), seemingly another staffing issue. The steakhouse made us wait 20 minutes for our table in an empty restaurant for a 6pm… Read more
There were too many shortfalls this stay. The pool was understaffed and difficult to find any staff to take an order. I had to ask multiple times for my room to be cleaned at 5pm (others in our party had similar issues), seemingly another staffing issue. The steakhouse made us wait 20 minutes for our table in an empty restaurant for a 6pm reservation. Overall the hotel felt as if staffing was an issue to being able to provide typical service. The hotel was clean, the gym was good, even if cramped, the grounds were well kept, but something felt atypical. Read less
Image of the Tripadvisor rating Get spa treatment with Jamie

Mar 10, 2026 Christina S

Got the 80 min Hydrafacial Deluxe with Jamie and she was absolutely fantastic! Would definitely return and ask for her as my technician— so knowledgeable while delivering an excellent service
Image of the Tripadvisor rating The Staff and Accomodation is great - however, the other guests can be quite rude

Mar 4, 2026 keithcaine Adelaide, Australia

Good hotel, pleasant staff, a great main pool, some of the guests can be a little pompus, but overall it's fine.
Image of the Tripadvisor rating Ritz Carlton Grande Lakes

Feb 28, 2026 Heather S Vancouver, Washington

I stayed here for a girlcation and have previously visited several The Ritz-Carlton locations across different states, so I have a strong sense of the level of detail and service typically associated with the brand. The grounds were absolutely beautiful, and the staff was genuinely lovely throughout our stay. Room service was also refreshingly… Read more
I stayed here for a girlcation and have previously visited several The Ritz-Carlton locations across different states, so I have a strong sense of the level of detail and service typically associated with the brand. The grounds were absolutely beautiful, and the staff was genuinely lovely throughout our stay. Room service was also refreshingly “old school” the food was properly plated and delivered on a cart, which added to the experience and felt elevated. However, the room itself did not reflect the same attention to detail I’ve come to expect. When we arrived, there was a shirt sticker stuck to the wall. It was almost funny at first, but it did make me question how thoroughly the room had been cleaned. There were also small but noticeable issues. For example, the carpet appeared new, but there was a visible gap between the carpet and the wall. Harmless, yes, but distracting from what was otherwise a lovely stay. Overall, I would still highly recommend this property because of its beautiful setting and wonderful staff. That said, a bit more management walk-through and attention to the finer details would truly bring the experience in line with the brand’s usual standard of excellence. Read less