Zoetry Montego Bay

Montego Bay, Jamaica

Star rating

Junior Suite Tropical View
Junior Suite Tropical View
Junior Suite Oean View
Junior Suite Bathroom
Junior Suite Swim-Out Ocean View
Junior Suite Swim-Out Ocean View
Junior Suite Swim-Out Ocean View
Master Suite Ocean View
Lobby
Lobby Bar
Canoa
Jerky Jo’s
Coyaba
Wedding Gazebo
Junior Suite Ocean View with Soaking Tub
Junior Suite Swim Out Ocean View with Soaking Tub
Master Suite Bathroom
Coyaba
Soul Bar
Junior Suite Ocean View with Soaking Tub
Junior Suite Ocean View Swim Out
Polo
Junior Suite Tropical View
Junior Suite Tropical View
Junior Suite Oean View
Junior Suite Bathroom
Junior Suite Swim-Out Ocean View
Junior Suite Swim-Out Ocean View
Junior Suite Swim-Out Ocean View
Master Suite Ocean View
Lobby
Lobby Bar
Canoa
Jerky Jo’s
Coyaba
Wedding Gazebo
Junior Suite Ocean View with Soaking Tub
Junior Suite Swim Out Ocean View with Soaking Tub
Master Suite Bathroom
Coyaba
Soul Bar
Junior Suite Ocean View with Soaking Tub
Junior Suite Ocean View Swim Out
Polo

The hotel

Somewhere to slow it all down, the Zoëtry Montego Bay Jamaica has just 49 suites, designed with a holistic approach. As if inspired by the serenity of its private beach, every inch cossets you in calm, with meditation, yoga, spa therapies, and soothing gardens — featuring a free-flowing lagoon and infinity pool — setting the tone for your stay. It’s also inspired by its swanky Ironshore neighbourhood, giving it an exclusive edge and luxuries like 24-hour room service, rum tasting, afternoon teas, and its ‘Endless Privileges®’ take on all-inclusive service. Raising the ‘all-in’ game, you don’t just get gourmet dining in its four restaurants and unlimited beverages in its four bars and 24-hour café, they also include indulgent extras like complimentary daily wellness experiences and a free snorkelling tour.

Amenities

  • Golf
  • Hobie Cats
  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Yoga
  • Honeymoon
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • No Smoking

Where is it

Inside the upscale Ironshore neighborhood, just 5 minutes away from Cinnamon Hill, White Witch and the Half Moon, three championship golf courses and steps away from the shores of the Caribbean sea in Montego Bay. 5 miles east of Montego Bay and 3 miles from the famous "Hip Strip". Transfer time from airport: 10 minutes.

Hotel information

49 luxurious suites situated in three main buildings: Wood & Water, Bamboo and Blue Mountain. All with air-conditioning with individual climate control, private balcony or patio, cable TV, 24-hour in-suite private dining, twice daily refreshed mini-bar, complimentary unlimited worldwide calling, complimentary WiFi and in-room tablet, maid service three times daily, bottle of sparkling wine and fresh fruit daily, daily refreshed coffee/tea maker, safe, luxurious bath amenities, bath robe and slippers, cloth steamer and hairdryer, and complimentary butler service. Junior Suite Tropical View are located on the 2nd floor of the Wood & Water and Blue Mountain buildings with views of the manicured gardens and resort. With either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.

All-Inclusive of: Endless Privileges® includes gourmet dining with an assortment of organic food and beverage selections. Unlimited top-shelf spirits and specialty beverages in the four luxurious bars. Twice daily refreshed mini-bar. Luxurious bath amenities 24-hour private in-suite dining. Complimentary unlimited worldwide calling. Maid service three times daily. Bottle of sparkling wine and fresh fruit daily. Complimentary WiFi mobile app that allows you to view the events, activities and restaurants at the resort, plus local destinations and more! Welcome bottle of rum/tequila. Complimentary 20-minute wellness experience or fitness consultation per person per stay. Complimentary laundry/dry-cleaning services. All activities and entertainment above unless otherwise stated. Complimentary access to Club Mobay VIP Airport Lounge (for reservations booked in Junior Suite Ocean View or above, for a minimum of 7 nights). Complimentary 45-minute motorised snorkelling tour. Complimentary sunset cruise experience (valid when booking a Master Suite for any number of nights or a Swim Out Suite for a minimum of 5 nights. Additional costs applies for other room categories). Complimentary butler service.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets and Breathless resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Room upgrades:

Junior Suite Tropical View with Soaking Tub are the same as the Junior Suite Tropical View but with the addition of a whirlpool on the private balcony. With 1 king-size bed or 2 double beds, sleeping maximum 2 adults. Please note: soaking tub may be located on the balcony or inside select suites.

Junior Suite Ocean View are located on the 2nd and 3rd floor of the Bamboo and Blue Mountain buildings with views across the stunning Caribbean sea. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Ocean View with Soaking Tub are the same as the Junior Suite Ocean View view, located in the Wood & Water and Blue Mountain buildings, but with the addition of a whirlpool on the private balcony. With either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child. Please note: soaking tub may be located on the balcony or inside select suites.

Junior Suite Swim-Out Tropical View are located in the Bamboo and Blue Mountain buildings on the ground floor, with direct access to a private pool from the terrace. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Swim-Out Ocean View are located in the Bamboo and Blue Mountain buildings on the ground floor, with direct access to a private pool from the terrace. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Swim Out Ocean View with Soaking Tub are the same as the Junior Suite Swim-Out Ocean View view but with the addition of a whirlpool on the private terrace. With 1 king-size bed, sleeping maximum 2 adults.

Master Suite Ocean View are located in the Blue Mountain building, with spectacular views of the Caribbean sea from the private balcony. With 1 king-size bed, sleeping maximum 2 adults.

4 reservation-free restaurants: Canoa (Mediterranean cuisine, open for lunch and dinner), Coyaba (gourmet International fusion, open for breakfast and dinner), Polo Restaurant & Lounge (English-style lounge serving small plates) and Jerky Jo’s (authentic Jamaican cuisine, open from 10:00am-3:00pm). Coco Café (serving and featuring Jamaica's Blue Mountain Coffee, tea and pastries). 4 bars and lounges serving limitless premium national and international brand beverages and top shelf liquors. Afternoon tea and rum tasting. 24-hour room service. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighbouring Secrets and Breathless resorts (terms and conditions apply).

Infinity pool, flowing swimming pool winding through the resort and outdoor whirlpools. Spa* with gardens and a yoga facility, meditation areas, indoor and outdoor massage cabins and a fitness centre. Complimentary 20-minute wellness experience (one per person, per stay). Nearby golf*. An on-site water sports centre offering complimentary activities including: kayaks, stand up paddle boards, and catamaran trips. Motorised water sports* are available and include: complimentary 45-minute motorised snorkelling tour* (one per person per stay), deep sea fishing*, scuba-diving* and coastal sightseeing*. Cooking lessons, bracelet making and Patois lessons. Movies on the beach, board games. Ping pong. Local art exhibition.

Complimentary WiFi access. Nurse service*, car rental*, gift shop and currency exchange. Complimentary laundry/dry-cleaning services. Complimentary butler service for all guests. 24-hour reception.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below

* Denotes local charge.

Special assistance

Dress code: applies in restaurants. Gentlemen to wear long trousers, long sleeved shirts and closed shoes.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (807)
  • Very good (261)
  • Average (184)
  • Poor (116)
  • Terrible (116)
Image of the Tripadvisor rating Taper expectations

Sep 23, 2025 Monique W

I wouldn't stay at this location again. It was clean and quiet, minus the airplanes. It is very laid back but it is geared for those that would rather spend time outside rather than inside. And those that dont mind dining with cats constantly watching and begging for food.
Image of the Tripadvisor rating Staff and Atmosphere amazing. Food/beverage programming need complete overhaul

Sep 20, 2025 Jenelle L

Staff Truly phenomenal. Every team member we encountered was kind, eager, and supportive. Their professionalism and warmth absolutely made this trip worthwhile. Atmosphere The grounds and setting were stunning and peaceful — while needed minor updates, it was exactly what we had hoped for. Bar & Beverages While the bar staff were wonderful, the… Read more
Staff Truly phenomenal. Every team member we encountered was kind, eager, and supportive. Their professionalism and warmth absolutely made this trip worthwhile. Atmosphere The grounds and setting were stunning and peaceful — while needed minor updates, it was exactly what we had hoped for. Bar & Beverages While the bar staff were wonderful, the beverage program was disappointing. Nearly all drinks were made with basic overly sweet juices. At a wellness-focused resort in the Caribbean, we expected fresh fruit and fresh juice-based cocktails to be available. Even in the evenings, options were so limited that we often defaulted to straight spirits. The liquor selection itself was also very restricted. Additionally, the only drink menu was hidden within the app, which staff were generally unaware of. Expanding the beverage program to feature fresh, local ingredients would be a huge improvement. Food Jerky Joe’s: Excellent — fresh, delicious, and consistently enjoyable. Breakfast: Generally good, though several items were often unavailable or served differently than described. Lunch: Some meals were flavorful, others quite bland. Dinner: The rotating themed menus were nice to see, and many dishes were really nice; wihile others quite lacking. Dinner was also the only time we could get a dessert like treat. however, was very limited. Room Service: Inconsistent. Items arrived differently than described (e.g., a salad came with completely different ingredients than listed). The app listed 24-hour room service, but when we called at 6 a.m. we were told it was closed. Polo Bar/Restaurant: Rarely open. When it was, access was limited (e.g., reserved for filming), or the space appeared unstaffed and unstocked — almost used as storage. Coco Café: Coffee was very good, but baked goods were minimal, often stale, and most days the display was empty. Overall, while staff were consistently excellent, the food and beverage program needs a complete rework. More fresh, varied, and reliable options would transform the experience. The staff clearly have the capability — they just need the resources and support to deliver on the resort’s full potential. Other Observations Our package included a beach bag which wee did not get. Also daily sparkling wine/ fresh fruit were included but We only received these on arrival, with no refresh afterward. The lobby is a beautiful, underutilized space. Occasional programming, such as live piano or small events, could bring it to life. Especially considering there is nowhere to go, following dinner. Staff Highlights Several individuals truly stood out: Shadrick — Pleasant, professional, and genuine. Barbara — Warm, calming, and kind. Benson — Approachable and full of knowledge, like reconnecting with a longtime friend. Youlan (spelling may be off) — Respectful, engaging, and approachable. Ramona — Our butler, who was informative and helpful during her hours. Read less
Image of the Tripadvisor rating Wonderful experience and great service.

Sep 17, 2025 steve v

Had a great experience at the Zoetry Mongego Bay. Ignore some of the negative comments on here. Their is nothing the hotel can do about it being too windy (it wasn't on our trip) or blaming them for booking the wrong room! It has always been my practice to deal with any issues personally at the time rather than complain online afterwards, when… Read more
Had a great experience at the Zoetry Mongego Bay. Ignore some of the negative comments on here. Their is nothing the hotel can do about it being too windy (it wasn't on our trip) or blaming them for booking the wrong room! It has always been my practice to deal with any issues personally at the time rather than complain online afterwards, when nothing can be done. We had excellent service during our stay with the best hotel experience you could imagine. Nothing was too small or difficult for the staff. The beach resort is wonderful. Very peaceful. I would certainly recommend staying here and would not hesitate on a return visit myself. Read less
Image of the Tripadvisor rating Beautiful resort, poor customer service.

Sep 3, 2025 Ali B

Beautiful, quiet resort but staff acts like they are inconvenienced by you at every turn. Extremely slow service, nothing and no one is on time, and there are people who are trying to sell you their goods and bother you very persistently every time you walk by.
Image of the Tripadvisor rating Not impressed

Sep 1, 2025 Amanda G

The whole experience. When we first arrived check in was smooth the buttler was polite & helpful & we offered a non alcoholic drink which was amazing. We went to our room & the room wasnt what we purchased. When we came back down to address the issue, the manager (a woman) lied and told us the room booked we asked for a “private pool” & “pool” in… Read more
The whole experience. When we first arrived check in was smooth the buttler was polite & helpful & we offered a non alcoholic drink which was amazing. We went to our room & the room wasnt what we purchased. When we came back down to address the issue, the manager (a woman) lied and told us the room booked we asked for a “private pool” & “pool” in jamaica means tub. I said so if i didnt pay for a private “tub” people would watch me in the tub? She said no. My gf requested to upgrade the room to a “swim out room” she said all 46 or 49 rooms were booked & she couldnt accomodate us. We were right over the swim out room the whole trip & no one was in none of the swim out rooms underneath us. The manager lied. The bar doesnt open until 10am which doesnt make sense for a vacation. Room service for lunch or dinner takes 2hrs. The bartending staff (Ms. barbara) & the lady who cooked at “jerky joes” was amazing. The management staff was HORRIBLE & do to this experience i will not be returning to this hotel, and i will also put the same review on google so everyone will know as well. The food was amazing! The room Was beautiful. But management is a mess & i cant spend my money at an establishment like this. Tv wasnt working & had to keep requesting assistance. The housekeeping staff was amazing bartender ms barbara amazing! Jerky joes! Amazing! See below the empty swim out room we requested to upgrade to & the management team said it was booked. Read less