Sheraton Vistana Resort

Lake Buena Vista, Orlando

Star rating

Fountains Pool
One Bedroom Smaller Villa
One Bedroom Smaller Villa
BBQ/Picnic Area
Fountains Pool
Two Bedroom Villa
Two Bedroom Villa Example
Two Bedroom Villa
Two Bedroom Villa
Two Bedroom Villa Example
Two Bedroom Villa
Two Bedroom Villa
Fitness Centre
Cascades Pool
One Bedroom Villa
Azzula
Tennis Courts
Springs Pool
Two Bedroom Villa
Volleyball Court
Zimmie's Bar & Grill
Fountains Pool
One Bedroom Smaller Villa
One Bedroom Smaller Villa
BBQ/Picnic Area
Fountains Pool
Two Bedroom Villa
Two Bedroom Villa Example
Two Bedroom Villa
Two Bedroom Villa
Two Bedroom Villa Example
Two Bedroom Villa
Two Bedroom Villa
Fitness Centre
Cascades Pool
One Bedroom Villa
Azzula
Tennis Courts
Springs Pool
Two Bedroom Villa
Volleyball Court
Zimmie's Bar & Grill

The hotel

This 135-acre resort has an astonishing array of sporting opportunities including tennis and mini-golf, as well as several swimming pools and whirlpools in which to splash around. There are lots of organised activities, which we reckon doubles your fun and gives you the chance to meet new friends. Whether its the sports or the theme parks that have tired you out, why not treat yourself to a massage - you are on holiday after all! Dining choices include Zimmies, Azzula and Castaways. The apartments are attractively furnished, light and spacious, and the 2-Bedroom Apartments sleep up to 6 people.

Amenities

  • Bicycle Rental
  • Babysitting service
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Laundry Service
  • No Smoking
  • Restaurant
  • Swimming Pool

Where is it

A 5-minute drive to Walt Disney World Resort and 15 min to Universal Orlando Resort™. Transfer time from airport: 25 minutes.

Hotel information

1 and 2-Bedroom Apartments, all with air-conditioning, TV and DVD, coffee maker, fully-equipped kitchen or kitchenette with dishwasher and washer/dryer, iron and ironing board.

1-Bedroom Smaller Apartments feature a small kitchenette, separate living room with double sleeper sofa, and bedroom with 1 king-size bed, sleeping maximum 4 people.

1-Bedroom Villas feature a fully-equipped kitchen, separate living room and dining area with double sleeper sofa, and bedroom with 1 king-size bed, sleeping maximum 4 people.

2-Bedroom Villas feature a fully-equipped kitchen, 2 bathrooms, separate living and dining room, one bedroom with 1 king-size bed, and 1 bedroom with either twin bed or 2 double beds. Apartments with the 2 double beds sleep maximum 8 people. Apartments with the twin beds sleep maximum 6 people.

Self parking $30 plus tax per day (payable locally, subject to change).

Azzula (serving a variety of Italian and American favourites, open for lunch and dinner). Castaways Bar and Grill (Key-west themed restaurant, open for lunch and dinner). Zimmie's Bar and Grill (open air restaurant, for all day dining and drinks). Mai Tiki Hut. The Market Place (grab and go items). 

7 swimming pools, 6 children's pools, 8 whirlpools, 13 Championship floodlit tennis courts, 18-hole mini-golf course, 3 recreation centres with fitness facilities, saunas, steam rooms, basketball, shuffleboard courts, volleyball sandlots, 3 video games rooms, bikes* and sports equipment rental*, children's playground, scheduled family activities and supervised children's activities.

General store. 24-hour controlled entry gate. Sheets changed weekly. Complimentary WiFi access.

Please note: this resort does not accept cash payments.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

*Denotes local charge.

Special assistance

Please note: Car hire is recommended due to the location and proximity of local facilities.

Please note: The minimum check-in age is 18.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5944)
  • Very good (2801)
  • Average (990)
  • Poor (491)
  • Terrible (475)
Image of the Tripadvisor rating Bad customer service

Mar 23, 2026 Rob P

Have you ever experienced a scenario in which it was obvious that no one wanted to help you? We recently stayed at the Sheraton Vistana in Orlando and had this experience. Upon arrival we were not greeted. We stood in at the counter to check in and felt like no one wanted to do their job. We ran into a reservation issue and had a discrepancy with… Read more
Have you ever experienced a scenario in which it was obvious that no one wanted to help you? We recently stayed at the Sheraton Vistana in Orlando and had this experience. Upon arrival we were not greeted. We stood in at the counter to check in and felt like no one wanted to do their job. We ran into a reservation issue and had a discrepancy with our check out date. We were told to resolve the issue the next morning at the concierge desk. The following morning the concierge told us that they couldn’t help us and we needed to see the check in desk. We went back to the check in desk and two of the three check in clerks completely ignored us. We stood and waited for the third clerk to finish checking in other guests. When she was done she was clearly annoyed that the other two clerks had not helped us and her attitude reflected her frustration. We were told that she couldn’t help us and we would have to check with the timeshare sales team in the sales center or we could just go online and make a new reservation. The timeshare sales team told us they would be more than happy to help us but we would have to buy a $21,000 timeshare before they could help us. I couldn’t be anymore disappointed and frustrated with the Sheraton Vistana staff and the Marriott Vacation sales team. An error was made with our reservation and we did not get any assistance. This was an over promise and under deliver scenario of which I am sure is not up to par with Marriott/Sheraton standards. The property was nice but the customer service was poor. Read less
Image of the Tripadvisor rating Vistana

Mar 21, 2026 fandjnickel

Maintenance of units and facilities is outstanding. Great choice of pools and amenities. Service is outstanding.
Image of the Tripadvisor rating If I could give zero stars, I would

Mar 17, 2026 kgnoronha

If I could give zero stars, I would Please, please, PLEASE - NEVER buy a timeshare from Vistana/Marriott unless you enjoy setting your money on fire and watching it burn slowly year after year. I paid tens of thousands of dollars (yes, around $30,000!) just for the privilege of booking ONE week of vacation a year. And guess what? That was only the… Read more
If I could give zero stars, I would Please, please, PLEASE - NEVER buy a timeshare from Vistana/Marriott unless you enjoy setting your money on fire and watching it burn slowly year after year. I paid tens of thousands of dollars (yes, around $30,000!) just for the privilege of booking ONE week of vacation a year. And guess what? That was only the beginning of the financial nightmare. Add in the $2,000+ in annual maintenance and club fees, and suddenly that “dream vacation investment” starts looking more like a lifetime financial trap. And the worst part? When you eventually realize it’s not worth it - like I did - you’ll find out you’re basically stuck forever. Trying to sell it? Good luck. I’ve tried multiple times, through multiple channels, and all I’ve gotten is silence, scams, and frustration. There’s practically no resale market, no easy exit, and no sympathy from anyone who sold it to you in the first place. I honestly wish someone had shaken me by the shoulders and warned me before I signed anything: Do NOT do this!! Not even if it seems like a great deal at the presentation. Not even if the salesperson promises the moon. Once you’re in, you're in, and your bank account is doomed. Believe me… I tried to get out. I really did. 😞😞 Read less
Image of the Tripadvisor rating Great Orlando base

Mar 14, 2026 teressal2013 Granite Falls, Washington

Sheraton Vistana Resort offers spacious units in a beautiful gated resort area. Updated furnishings and granite surfaces. Beds were comfy. View of pond was nice. Multiple pools and eateries. Staff was super helpful. We requested some kitchen supplies after 9pm and they arrived within 10 min! Lots of on site activities. Location is close to… Read more
Sheraton Vistana Resort offers spacious units in a beautiful gated resort area. Updated furnishings and granite surfaces. Beds were comfy. View of pond was nice. Multiple pools and eateries. Staff was super helpful. We requested some kitchen supplies after 9pm and they arrived within 10 min! Lots of on site activities. Location is close to Disney and not far from Sea World and Universal. Read less
Image of the Tripadvisor rating Avoid

Mar 12, 2026 Kristopher H

Worthless resort, zero flexibility and accommodation for dad and a 3 year old. They are even coy with their remarks and smile when you voice frustrations. Asked to speak to manager and nothing. DO NOT STAY HERE