Fairmont Banff Springs

Banff, Alberta

Willow Stream Spa
Skiing Sunshine Village in Banff
Rundle Lounge
Waldhaus Restaurant
Willow Stream Spa Jacuzzi
Fairmont Gold Room
Golf Clubhouse
Willow Stream Spa
Skiing Sunshine Village in Banff
Rundle Lounge
Waldhaus Restaurant
Willow Stream Spa Jacuzzi
Fairmont Gold Room
Golf Clubhouse

The hotel

Known as Canada's 'Castle in the Rockies', Fairmont Banff Springs is a world-renowned iconic resort and stands as a symbol of Canadian hospitality. Located in the heart of Banff National Park with some truly breathtaking views, this is a place so magical you'll think you awoke in a storybook. With renovated guest rooms and suites, 11 dining outlets, a Willow Stream spa, bowling centre, shopping and entertainment, there is something for everyone. Access three nearby ski areas and explore the National Park, with cross-country skiing, ice skating and horse drawn sleigh rides available almost from your doorstep.

Amenities

  • Golf
  • Ski
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Valet parking

Where is it

In a beautiful location, only 1 km from downtown Banff, easily reached by on foot or public transit*. Transfer time from Calgary Airport: 1 hour 35 minutes.

Hotel information

764 rooms on 9 floors in 3 wings with 8 lifts. All with satellite TV with pay-per-view films, WiFi Internet access*, telephone, tea/coffee-making facilities, safe, hairdryer and iron and board. Fairmont Rooms with 1 king-size bed, 1 queen-size bed or 2 twin beds, sleeping maximum 2 adults.

Deluxe Rooms are larger with either 1 king-size bed, 1 queen-size bed or 2 queen-size beds sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suites have 1 king-size bed and a sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Gold Rooms are located on the 4th and 5th floors with private check-in and access to exclusive Fairmont Gold Lounge which offers continental breakfast, tea and coffee and complimentary evening canapés (5:00pm–7:00pm), rooms have either 1 king-size bed or 2 queen-size beds and sleep maximum 4 adults or 2 adults and 2 children.

10 restaurants and lounges including: Castello's Ristorante, Waldhaus Restaurant, Waldhaus Pub, Grapes Wine Bar & Bistro, 1888 Chop House, Bow Valley Grill, Rundle Lounge, STOCK and the Ramsey Lounge & Samurai Sushi. Indoor and outdoor heated swimming pools and whirlpool. Willow Stream Spa* with mineral pool and fitness centre* with classes, cardio-equipment and free weights. Bowling centre*. Golf course*. Tennis*. Horseback riding*. Ice rink*. Gift shops. WiFi access* in public areas. There is also a frequent shuttle* to Mount Norquay, Sunshine and Lake Louise for downhill and cross-country skiing in the winter months. Car parking CA$27 plus tax for self-parking and CA$41 plus tax for valet parking, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6543)
  • Very good (1884)
  • Average (745)
  • Poor (415)
  • Terrible (257)
Image of the Tripadvisor rating Great hotels. Poor book keeping.

Mar 31, 2026 mojomictv Newtownards, United Kingdom

This hotel deserves a six out of five. It’s quite honestly the best hotel I’ve ever stayed in. I gave it a four however because of its administration which was poor. They charged our large family party twice for the room we were staying in AND then to compound the felony The Fairmont Lake Louise did exactly the same! Worse than that the stay at… Read more
This hotel deserves a six out of five. It’s quite honestly the best hotel I’ve ever stayed in. I gave it a four however because of its administration which was poor. They charged our large family party twice for the room we were staying in AND then to compound the felony The Fairmont Lake Louise did exactly the same! Worse than that the stay at Lake Louise was in late February AND they have yet to reply to any of the three requests I sent for an explanation, an apology, an excuse or information on a refund. I’m still waiting folks. Just for reassurance, I’m told by a family member that they are in the process of refunding us, but that it will take another 5 to 7 days. That will mean they’ve had a considerable sum of our money for 43 days. Not best impressed!! Read less
Image of the Tripadvisor rating Alex, our tour guide

Mar 30, 2026 Bella F

Our experience with Alex from Fairmont was the highlight of our trip. He is a remarkable guide—incredibly knowledgeable about the area’s history and wildlife, yet his warm and kind demeanor made the day feel effortless and fun. What truly set him apart was his attention to detail; he constantly pointed out the best spots for sightseeing and… Read more
Our experience with Alex from Fairmont was the highlight of our trip. He is a remarkable guide—incredibly knowledgeable about the area’s history and wildlife, yet his warm and kind demeanor made the day feel effortless and fun. What truly set him apart was his attention to detail; he constantly pointed out the best spots for sightseeing and photos, ensuring we captured the beauty around us perfectly. His fascinating stories about the local wildlife brought the landscape to life. If you are looking for a tour that is both informative and genuinely enjoyable, Alex is the guide to request. Read less
Image of the Tripadvisor rating Good family stay.

Mar 29, 2026 BeakerTX San Antonio, Texas

Check-in was efficient and friendly.  Our deluxe Queen room was a decent size and good enough for our family of four.  Very clean and comfortable (except for some late-night noisy guests).  Nice walk-in closet for storage and hanging all of our ski gear.  Only three sets of towels for a room that was reserved for (and accommodates) four, but they… Read more
Check-in was efficient and friendly.  Our deluxe Queen room was a decent size and good enough for our family of four.  Very clean and comfortable (except for some late-night noisy guests).  Nice walk-in closet for storage and hanging all of our ski gear.  Only three sets of towels for a room that was reserved for (and accommodates) four, but they were relatively quick to bring a new set.  The room phone and bedside clock are terrible and overly complicated.  Our room's location was right next to the stairwell door, which slammed loudly whenever it was used (which was often in the middle of the night).     Hotel amenities were great!  The ski valet was very convenient and right next to the shuttle drop-off.  Easy to gear up (including boots) and catch the shuttle.  The outdoor pool was nice and warm (fun to swim surrounded by snow).  Decent fitness center.  Overall, the hotel is a little removed from the heart of Banff, but it's a comfortable walk or an easy (free) bus ride. Read less
Image of the Tripadvisor rating Lovely place

Mar 27, 2026 travelandisghtseeing San Jose, Costa Rica

We stayed at this lovely place on March. From the start the staff is very helpful, friendly and they provide excellent service. We stayed at the Gold Experience Area with a private lounge. The hotel itself have many options for dinning. The bar is amazing! We hope to come back to this lovely place again.
Image of the Tripadvisor rating Beautiful hotel in the Rocky Mountains

Mar 24, 2026 kappiekap New York City, New York

Beautiful hotel with a gorgeous view of the mountains. We took the hotel tour with Alex and he did an amazing job of walking us through the hotel and its history. The hotel has a large fitness center with classes and several pools.