Oleo Cancun Playa

Cancun, Mexico

Star rating

Standard King
Standard Room
Standard Twin
Superior Ocean Front
King Ocean View Room
Bathroom
Swim-up Pool Bar
Hakka Restaurant Terrace
Hakka
Azul Restaurant
Almar
Almar
Spa
Spa
Spa
Lobby Bar
Standard King
Standard Room
Standard Twin
Superior Ocean Front
King Ocean View Room
Bathroom
Swim-up Pool Bar
Hakka Restaurant Terrace
Hakka
Azul Restaurant
Almar
Almar
Spa
Spa
Spa
Lobby Bar

The hotel

The sculptural ice-white architecture and matching monochrome interiors of Óleo Cancún Playa give it a calmness that’s a far cry from the buzz and colour of your setting — right at the start of the famously vibrant Cancún Hotel Zone. The dedication to ‘white’ is only really interrupted by flashes of blue — homage to the sea and surf just steps from the hotel. Overlooking the beach, the infinity pool adds a touch more turquoise, with the pool bar’s tropical-inspired cocktails adding their own shots of colour. You’ve got spa treatments, complimentary WiFi, an art workshop, and restaurant menus that take you from Japan to Mexico and Peru, with stops on the way for comfort food, international favourites, and bakery treats.

Amenities

  • Families
  • Bar
  • Internet Access
  • Laundry Service
  • Restaurant
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located in the Cancun Hotel Zone, on a ribbon of shoreline tucked between the Caribbean and Nichupte Lagoon. A short distance from major shopping centres, restaurants and entertainment. Transfer time from airport: 15 minutes.

Hotel information

166 rooms across 3 towers, either with lagoon, garden or ocean views. All with air-conditioning, TV with HD channels, direct dial telephone, mini-bar refreshed daily with soft drinks, water and juices, WiFi access, 24-hour room service, spacious bathrooms with premium amenities and hairdryer. Standard Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

All Inclusive of: all meals, drinks and snacks. All activities above unless otherwise stated.

Superior Sunset Rooms overlook the Caribbean Sea and the Nichupté lagoon with 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Superior Ocean Front Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

The Junior Suite Sunset offers a wide space with minimalist decoration. The sofa bed fits 1 child up to 8 years old.

For the ultimate upgrade experience, INSPIRA Suites offer exclusive benefits and personalised service for that real 'wow' factor. Treat yourself to:

- INSPIRA Beach, an exclusive section on the beach

- INSPIRA Concierge for special requests and assistance

- Welcome cocktail

- Early check-in before 12:00pm* (subject to availability)

-Gourmet-on-the-go, a gastronomical experience to please your palate (while on excursions)

- Personalised welcome amenity, wine and massage 

- Bracelet upgrade to INSPIRA Vacations for preferred status

- Daily turndown service

- Unlimited phone calls to USA, Canada, and Mexico

- Special discounts on select services: 30% off any Pet-It amenities and stays*, 20% off any spa or hairdressing service, 20% off all food and beverage room charges and private events, locally reserved and paid.

This service is applicable to all INSPIRA Suite guests.

  • Booking Bonus: Book by 30 Apr'26 to receive up to 26% off the accommodation cost between 7 Apr–21 Dec '26, minimum stay of 7 nights. Subject to change. Blackout dates apply. Offers may not be combinable. Any applicable offers have been calculated into the prices shown. Terms and conditions apply.

Azul (Mexican cuisine, buffet, open 6:30am–11:30am for breakfast and 5:30pm–10:00pm for dinner), Almar (Mediterranean cuisine), Hakka (Asian cuisine, Temaki and Sushi), El Botanero (snack bar and finger food). Brown Bag (coffees and baked goods). El Lobby Bar and Pool Bar.

Light daytime activities and evening entertainment on occasion.

3 swimming pools including an infinity pool. Spa*, wellness and fitness centre with saunas, steam rooms, and hydro pool. Painting classes for children and adults. Kids club*. Tennis court. Pickleball. Complimentary non-motorised water sports are provided in the Aquaworld Marina, subject to availability and operating times.

Complimentary WiFi access. Concierge service. Laundry/dry-cleaning*. Sundries shop. 24-hour room service.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old), subject to change. The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 - $5 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

 

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2488)
  • Very good (560)
  • Average (222)
  • Poor (99)
  • Terrible (112)
Image of the Tripadvisor rating Wonderful week with great vibes!

Apr 3, 2026 Jennifer R

We had a great stay at the Oleo! The staff was incredible and everything was clean. We especially loved the Hakka restaurant for dinner, so much that we went 3 nights is a row. The sushi was great and Marciono and the rest of the staff was amazing. We would stay here again
Image of the Tripadvisor rating The Hakka crew was amazing!

Apr 1, 2026 Mobile15960521634

We had such an incredible experience at Hakka during our stay at Oleo Playa Cancun! Chef Ofelia was absolutely wonderful - she went above and beyond by creating special sushi rolls just for us. She was so kind, attentive, and genuinely caring. We also had such a lovely conversation with her and learned so much about Mexico and its beautiful… Read more
We had such an incredible experience at Hakka during our stay at Oleo Playa Cancun! Chef Ofelia was absolutely wonderful - she went above and beyond by creating special sushi rolls just for us. She was so kind, attentive, and genuinely caring. We also had such a lovely conversation with her and learned so much about Mexico and its beautiful culture. It made the experience feel so personal and unforgettable. Chef Victor and Chef Olan prepared outstanding appetizers and hot dishes - everything was delicious! The edamame was a total hit, and we especially loved the yakimeshi mixto, the res mongol, and the ribs in Korean sauce. Each dish was full of flavor and beautifully prepared. Our waiters, Marcelino and Crispin, were fantastic - attentive, helpful, and so fun to be around. They truly elevated the whole experience with their great energy and service! Gracias, amigos! Alexa was also incredibly sweet, helpful, and just a joy to interact with. We wish her all the best in college - she’s going to do amazing things! Overall, this team made our evenings so special. You can really feel the passion, care, and teamwork behind everything they do. Thank you all for such a memorable experience! Read less
Image of the Tripadvisor rating Beautiful Resort to relax

Mar 31, 2026 Anita H

Small but perfect resort for 2 friends to relax and get a break from the cold winter in NL Canada. The room could use updating as well as a sitting space on the small balcony, but it was clean spacious and comfortable. Food is great- enjoyed both restaurants and ate most meals at buffet. Really enjoyed eating all our meals at buffet outside with… Read more
Small but perfect resort for 2 friends to relax and get a break from the cold winter in NL Canada. The room could use updating as well as a sitting space on the small balcony, but it was clean spacious and comfortable. Food is great- enjoyed both restaurants and ate most meals at buffet. Really enjoyed eating all our meals at buffet outside with an ocean view. The staff are so friendly and can’t do enough for you. Special meal created by Chef Orlando at the Almar Restaurant and served by Angel, was outstanding! Loved the coffee bar with soft serve -yourself ice cream. Very little entertainment but fine for us who like to relax and play cards in the evenings while sipping on our favorite drinks. Dog-friendly too which we enjoyed. Met some lovely people from the UK that we enjoyed. Beach wasn’t great with lots of seaweed but that was on Mother Nature, not the staff. Could provide more shade on beach and by pools but the sun was lovely and warm. Would come back to this resort. Read less
Image of the Tripadvisor rating Nice friendly hotel

Mar 31, 2026 mrobinson101 Hunton Bridge, United Kingdom

Lovely family stay at a nice hotel which needs a little bit of updating. We enjoyed our stay although it didn’t start well when the twin room we had booked was a double which couldn’t be changed as the hotel was fully booked. The staff were friendly, drinks well made and a good variety of food. Evening entertainment would have been a nice addition… Read more
Lovely family stay at a nice hotel which needs a little bit of updating. We enjoyed our stay although it didn’t start well when the twin room we had booked was a double which couldn’t be changed as the hotel was fully booked. The staff were friendly, drinks well made and a good variety of food. Evening entertainment would have been a nice addition as the lobby bar lacked atmosphere. Read less
Image of the Tripadvisor rating INCREDIBLE EXPERIENCE!!

Mar 30, 2026 A7150KXgeorgeg Cornwall, Canada

We just returned from an unforgettable family vacation at Óleo Cancún Playa, and we can’t say enough about how amazing our experience was—it was truly a ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ (10-star!) experience! Traveling with two boys who have celiac disease can be stressful, but from the moment we arrived, the team went above and beyond to make sure they were not only… Read more
We just returned from an unforgettable family vacation at Óleo Cancún Playa, and we can’t say enough about how amazing our experience was—it was truly a ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ (10-star!) experience! Traveling with two boys who have celiac disease can be stressful, but from the moment we arrived, the team went above and beyond to make sure they were not only safe—but truly spoiled with unlimited delicious dining options. It gave us so much peace of mind and allowed us to fully relax and enjoy our time together. The resort itself is stunning—perfect location, a beautiful beach, and everything you could possibly need. But what truly made this trip exceptional was the outstanding service. A huge thank you to Ham, Max, Yeseli, Francisco, Philippe, and Gerry—all of your attentiveness and personal care blew us away. You didn’t just meet our needs, you anticipated them. You took the time to get to know us, and it made our experience feel so special and personal. We also want to recognize the incredible leadership team: Julia, Jorge, Alexander (Hakka), Yobani (Almar), and a very special thank you to Chef Saul. Your efforts to ensure the entire resort staff was aware of our boys’ dietary needs meant the world to us. Because of you, our kids could safely enjoy the amazing cuisine just like everyone else—and that is something we will never forget. This wasn’t just a vacation—it was a truly caring and inclusive experience. We are beyond grateful and can’t wait to come back to Óleo Cancún Playa! Read less