Oleo Cancun Playa

Cancun, Mexico

Star rating

Standard King
Standard Room
Standard Twin
Superior Ocean Front
King Ocean View Room
Bathroom
Swim-up Pool Bar
Hakka Restaurant Terrace
Hakka
Azul Restaurant
Almar
Almar
Spa
Spa
Spa
Lobby Bar
Standard King
Standard Room
Standard Twin
Superior Ocean Front
King Ocean View Room
Bathroom
Swim-up Pool Bar
Hakka Restaurant Terrace
Hakka
Azul Restaurant
Almar
Almar
Spa
Spa
Spa
Lobby Bar

The hotel

The sculptural ice-white architecture and matching monochrome interiors of Óleo Cancún Playa give it a calmness that’s a far cry from the buzz and colour of your setting — right at the start of the famously vibrant Cancún Hotel Zone. The dedication to ‘white’ is only really interrupted by flashes of blue — homage to the sea and surf just steps from the hotel. Overlooking the beach, the infinity pool adds a touch more turquoise, with the pool bar’s tropical-inspired cocktails adding their own shots of colour. You’ve got spa treatments, complimentary WiFi, an art workshop, and restaurant menus that take you from Japan to Mexico and Peru, with stops on the way for comfort food, international favourites, and bakery treats.

Amenities

  • Families
  • Bar
  • Internet Access
  • Laundry Service
  • Restaurant
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located in the Cancun Hotel Zone, on a ribbon of shoreline tucked between the Caribbean and Nichupte Lagoon. A short distance from major shopping centres, restaurants and entertainment. Transfer time from airport: 15 minutes.

Hotel information

166 rooms across 3 towers, either with lagoon, garden or ocean views. All with air-conditioning, TV with HD channels, direct dial telephone, mini-bar refreshed daily with soft drinks, water and juices, WiFi access, 24-hour room service, spacious bathrooms with premium amenities and hairdryer. Standard Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

All Inclusive of: all meals, drinks and snacks. All activities above unless otherwise stated.

Superior Sunset Rooms overlook the Caribbean Sea and the Nichupté lagoon with 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Superior Ocean Front Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

The Junior Suite Sunset offers a wide space with minimalist decoration. The sofa bed fits 1 child up to 8 years old.

For the ultimate upgrade experience, INSPIRA Suites offer exclusive benefits and personalised service for that real 'wow' factor. Treat yourself to:

- INSPIRA Beach, an exclusive section on the beach

- INSPIRA Concierge for special requests and assistance

- Welcome cocktail

- Early check-in before 12:00pm* (subject to availability)

-Gourmet-on-the-go, a gastronomical experience to please your palate (while on excursions)

- Personalised welcome amenity, wine and massage 

- Bracelet upgrade to INSPIRA Vacations for preferred status

- Daily turndown service

- Unlimited phone calls to USA, Canada, and Mexico

- Special discounts on select services: 30% off any Pet-It amenities and stays*, 20% off any spa or hairdressing service, 20% off all food and beverage room charges and private events, locally reserved and paid.

This service is applicable to all INSPIRA Suite guests.

Azul (Mexican cuisine, buffet, open 6:30am–11:30am for breakfast and 5:30pm–10:00pm for dinner), Almar (Mediterranean cuisine), Hakka (Asian cuisine, Temaki and Sushi), El Botanero (snack bar and finger food). Brown Bag (coffees and baked goods). El Lobby Bar and Pool Bar.

Light daytime activities and evening entertainment on occasion.

3 swimming pools including an infinity pool. Spa*, wellness and fitness centre with saunas, steam rooms, and hydro pool. Painting classes for children and adults. Kids club*. Tennis court. Pickleball. Complimentary non-motorised water sports are provided in the Aquaworld Marina, subject to availability and operating times.

Complimentary WiFi access. Concierge service. Laundry/dry-cleaning*. Sundries shop. 24-hour room service.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old), subject to change. The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 - $5 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

 

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2529)
  • Very good (564)
  • Average (225)
  • Poor (100)
  • Terrible (123)
Image of the Tripadvisor rating Don't go!

Jun 16, 2026 Alborz B

It's simple don't go! If you don't tip, they don't treat you well. I'm American and I usually tip, but it becomes unbearable when they expect it from you all the time. We're not ATMs; we're human.
Image of the Tripadvisor rating Great hotel

Jun 12, 2026 r g

Second time staying at Oleo and it was just as good as we remembered. Great hotel, good food, and lovely staff who always make you feel welcome. A special mention to Gerry at the bar, who was fantastic throughout our stay, always providing excellent service. Looking forward to coming back again.
Image of the Tripadvisor rating Incredible views and fantastic staff!

Jun 1, 2026 ifonly777888 Ponte Vedra Beach, Florida

Plans changed and I booked this hotel just a few days before arrival. I needed a quiet place to crash and refuel for the weekend between business trips. Oleo couldn't have been more perfect! The hotel is very clean, views are gorgeous from common areas (and my room!). And being able to book an all-inclusive rate was important as I didn't want to… Read more
Plans changed and I booked this hotel just a few days before arrival. I needed a quiet place to crash and refuel for the weekend between business trips. Oleo couldn't have been more perfect! The hotel is very clean, views are gorgeous from common areas (and my room!). And being able to book an all-inclusive rate was important as I didn't want to worry about meals (and their dining plan also included room service). The staff was professional and happy to assist with whatever I needed --cash for tips in USD, directions to restaurants, and the glass of champagne upon arrival was mucho bueno!! It's was helpful to have a mini-fridge and coffee maker in my room. Good news: there's a coffee shop downstairs included in dining plan--bad news: the coffee cup size was really small (like 16 oz?) and lukewarm. Plenty of places to lounge outside from pool deck to beach. The spa was also really nice and has a private pool as well. Great staff there too! I would not hesitate to stay here again. Read less
Image of the Tripadvisor rating poor service

May 29, 2026 Meander09935205518 Paris, France

We had a bad experience at Oleo. I ordered chicken wings for my son because we saw that other guests had them. I was told they were going to check if it was possible. Then, the waiter Francisco approached his colleagues and told them that if I didn’t pay around 70 USD, they wouldn’t serve them to me. I guess he thought I couldn’t understand… Read more
We had a bad experience at Oleo. I ordered chicken wings for my son because we saw that other guests had them. I was told they were going to check if it was possible. Then, the waiter Francisco approached his colleagues and told them that if I didn’t pay around 70 USD, they wouldn’t serve them to me. I guess he thought I couldn’t understand Spanish, but I actually do. In the end, I found that very rude, and unfortunately my son didn’t get what he wanted. Read less
Image of the Tripadvisor rating Amazing atmosphere/staff

May 28, 2026 Piper Q

Amazing place. Francisco is so sweet. Helped celebrate our birthdays with no hassle along with Felipe. Beautiful and calm place. Didn’t feel overwhelmed and loved all the food.