The Westin New York Times Square is an exhilarating achievement of art and architecture, and connected to the hotel is a 200,000sq ft multiplex, housing 13 cinema screens! As you would expect from one of the Big Apple's biggest gems, all rooms are beautifully furnished with an excellent range of amenities - not forgetting the luxurious Westin Heavenly bed®, and heavenly it certainly is! Your only issue being that you may find it hard to leave it! Foundry Kitchen & Bar is great place to relax and sip on a cocktail, the perfect alternative to a hectic night out on the town.
Book by 31 Dec '26 to receive complimentary full breakfast for two per room per day. Additional charge for 3rd and 4th person breakfast charges apply.
Amenities
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Valet parking
Where is it
On the corner of West 43rd Street and 8th Avenue. Transfer time from John F. Kennedy International Airport: 55 minutes.
Hotel information
873 rooms and suites across 45 floors. All with the signature Westin Heavenly® beds, air-conditioning, TV, WiFi access, coffee/tea making facilities, safe, iron and ironing board, bathroom amenities, bath robes, and hairdryer.
Traditional Rooms are 310 sq ft with 1 king-size bed or 2 double beds, sleeping maximum 4 people (fee applies for rollaway bed in king-size rooms).
Premium Rooms are 310 sq ft and located on higher floors with city views, with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Grand Deluxe Rooms are 350 sq ft, with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Book by 31 Dec '26 to receive complimentary full breakfast for two per room per day. Additional charge for 3rd and 4th person breakfast charges apply.
Late check out until 1.00 pm subject to availability. Kids receive a FREE Westin Kids Pack.
Terms and conditions apply. Blackout dates may apply.
Foundry Kitchen (open for breakfast). Foundry Bar (open dinner and drinks).
24-hour WestinWORKOUT® Fitness centre. RunWESTIN running routes. Kids amenity packs for under 12's.
Complimentary WiFi access. Gift shop. Laundry service*. Room service*. Concierge. Self-parking $65 per day, Valet parking $95 plus tax for standard vehicles, and $105 plus tax for oversized vehicles, per day (fees payable locally, subject to change).
The Destination fee is included in the price
Includes: • $20 Food & Beverage credit redeemable in Foundry Kitchen or for orders via Replenish by Westin (per room, per day) - not to be used in the Westin Gift Shop. Foundry charges will be initially charged to guest room account and adjustment will be made at check out.
• Upgrade to Premium High Speed Wi-Fi
• Two tickets to choice of one of the following (per room per day): - 2 tickets to a Freedom Liberty Cruise
- 2 tickets to the American Museum of Natural History
• Two tickets to a New York Comedy Club show (per room per day)
. Any unused portion has no value upon check out. Inclusions are subject to change.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
* Denotes local charge.
Please note: One person must be aged 21 years and over in each room at check-in.
Please note: Kettles are available on request at check-in.
Based on 4291 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1934)
Very good (1319)
Average (526)
Poor (274)
Terrible (238)
Spend your money elsewhere
Jun 13, 2026tiffanyh396Magnolia, Texas
The rooms are okay, but for the price you have so many other options in the area - choose another option.
Had to request a fridge and it came a few hours later - so much for keeping my leftovers because I didn’t think to check that the fridge cabinet wasn’t empty.
I know this is NYC, so I’m not expecting overly pleasant and friendly, but the…
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The rooms are okay, but for the price you have so many other options in the area - choose another option.
Had to request a fridge and it came a few hours later - so much for keeping my leftovers because I didn’t think to check that the fridge cabinet wasn’t empty.
I know this is NYC, so I’m not expecting overly pleasant and friendly, but the staff was rude and not helpful at all. Hospitality industry- do better
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Nice hotel in the heart of NYC
Jun 7, 2026AlyGo53Washington DC, District of Columbia
We loved this hotel, first time staying in a Westin and it was a great choice, especially for its location. We were luckily upgraded to a corner room for our special occasion, so we could see more of NYC streets, the Hudson River, and other attractions from our window. There is a metro station just across the hotel, but you can walk basically to…
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We loved this hotel, first time staying in a Westin and it was a great choice, especially for its location. We were luckily upgraded to a corner room for our special occasion, so we could see more of NYC streets, the Hudson River, and other attractions from our window. There is a metro station just across the hotel, but you can walk basically to anywhere as many things are close. This time we went to a play in Broadway for the first time, it was wonderful!
The hotel offers ticket for a Comedy club, entrances to a museum, and tickets for a city tour in a ferry. We were just able to use the last one, and it was very nice, better than expected actually! Also, they have F&B credits to use for each day.
The room was spacious; the bed was amazingly comfortable.
The staff was friendly, especially Ms. Alexa that helped us with our stay, and lady concierge (with ginger hair).
Whenever we go back to NY, we will consider this hotel.
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Horrendous shower pressure
May 26, 2026Yun L
While the location of this Westin hotel is great, the shower pressure is horrendous. Imagine showering from a plant watering can. We called the front desk and an engineer was sent to the room to fix it. The shower head was replaced and the water pressure was only improved very slightly. The engineer said that this is the best it can be. So much…
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While the location of this Westin hotel is great, the shower pressure is horrendous. Imagine showering from a plant watering can. We called the front desk and an engineer was sent to the room to fix it. The shower head was replaced and the water pressure was only improved very slightly. The engineer said that this is the best it can be. So much for a $500/night stay :(
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Great stay
May 17, 2026Lisa MSan Antonio, Texas
Very clean rooms
Convenient to the subway and broadway plays
Loved the ambience
Service that Slays
May 17, 2026Alice MAnn Arbor, Michigan
This is an older property that's genuinely in need of a refresh — worn carpet, a room door that wouldn't stay closed without a firm shove (a real safety concern), and no elevator key card security, which feels like a significant gap for a Times Square hotel.
But the service? It slays.
The security team in the lobby is warm and outgoing, and then…
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This is an older property that's genuinely in need of a refresh — worn carpet, a room door that wouldn't stay closed without a firm shove (a real safety concern), and no elevator key card security, which feels like a significant gap for a Times Square hotel.
But the service? It slays.
The security team in the lobby is warm and outgoing, and then there's Josh, the breakfast restaurant host. I was out of the hotel at 6 am, walking to Starbucks, when he spotted me on the street, stopped me, introduced himself, and asked about my stay. That's not hospitality training — that's just a genuinely good human. The new concierge, Alison, is a theater fangirl who looks like she'll be wonderful.
The gym is small but well-equipped — Peloton riders, note that there are two bikes, with one tucked away in an odd little nook. The room was compact (standard for NYC) but smartly designed with functional storage for suitcases and toiletries. A few misses: no makeup mirror and no bathroom night light.
The building needs work. The people make it worth it.
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Spend your money elsewhere
