Location is the headline here — four blocks to Broadway and surrounded by great restaurants. Hard to beat for a Nashville stay.
This is an older property, built around 1970 and since renovated, so come with appropriate expectations. The hallways run dark and smell stale, the elevators are aged and creaky, and the bathrooms show their years — rust and paint in need of refreshing. Our bathroom door got stuck and required assistance to open, and the in-room phone wasn’t reliable. Worth noting: no swimming pool — the age of the building and leak issues took that off the table, so plan accordingly if that matters to your trip. Small but frustrating issues that add up.
That said, the positives are real. Our corner junior suite was genuinely spacious — perfect for a family of three. The room and hotel overall were very clean. Front desk staff were kind, professional, and helpful throughout our stay, and our early check-in request was honored without hassle, which we truly appreciated.
Mindy in the restaurant was a standout — warm, attentive, and a great representative of the property. The food was decent. In-room dining offers a limited menu, so manage expectations there. The Starbucks gets crowded fast — skip the line and order ahead on the app for pickup.
Bottom line: A clean, well-staffed hotel with good bones that needs some targeted updates to match the price point. Great location and service can carry a lot, and this property has both working in its favor.