Flights are based on special airfares which allow us to offer low prices. Sometimes these flights will include one or more stops to refuel, change aircraft, or let passengers on and off.
Most of our holidays use Virgin Atlantic flights. Other airlines will be offered where Virgin Atlantic is not available.
Virgin Holidays reserves the right to change airlines or aircraft type at any time. Such changes will not be regarded as a material change of the components of the holiday. You'll be notified about any changes to any in-flight details that affect your holiday. In-flight entertainment does not form part of your holiday. Virgin Atlantic aims to rectify any technical faults during the aircraft turnaround, however, neither Virgin Holidays nor Virgin Atlantic will be held responsible for any lack of availability due to technical faults or difficulties or aircraft changes.
After we have received payment of the balance, approximately 14 days before departure, your flight tickets and holiday documentation will be sent to you.
Our Holidays are based on returned scheduled flights. It is the airline's responsibility to assist all passengers in the event of a delay or re-scheduling. In addition, Virgin Holidays staff will be on hand to provide assistance and information whenever possible. With any prolonged delay, the airline will provide meals and accommodation where necessary.
You can take a small amount of baby food in your hand luggage, for consumption on the flight only. Powder formula is allowed, however, you're not permitted to take fresh milk or jars of baby food into the US and it may be confiscated.