Hyatt Grand Central New York

Union Square, New York

Star rating

2 Bedroom Suite with City View
Deluxe King Room
Corner Suite
City View King Room
The Market
2 Bedroom Suite with City View
Deluxe King Room
Corner Suite
City View King Room
The Market

The hotel

The Hyatt Grand Central New York is located in the heart of Manhattan and its excellent location means this grand hotel is near to must-see attractions like the Empire State Building, Times Square and Central Park. Enjoy stunning views of the city from your room, with views of the Chrysler Building or Grand Central Terminal available from the Park Avenue Presidential Suite. Dine in at the New York Central restaurant and taste Western European inspired cuisine or grab a bite from the Market for an exciting day out in New York City.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Safety Deposit Box
  • Close to City Centre

Where is it

On 42nd Street at Park Avenue in Midtown Manhattan, connected to Grand Central Terminal and across the street from the Chrysler Building. 1-block walk to subway.

Hotel information

1,298 rooms and suites. All with Hyatt Grand Bed™, air-conditioning, TV, safety deposit box and iron and board and Balmain® Spa amenities in bath. Standard Rooms have 1 king-size bed or 1 queen-size bed or 2 double beds, sleeping max 2 adults.

Deluxe Rooms have 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 4 adults.

City View Rooms have 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 4 adults.

Accessible Rooms have accessible bath tub, roll in shower and accessible features, with 1 king-size bed or 1 queen bed, sleeping maximum 2 adults.

Corner Suites have 1 king-size bed, sleeping maximum 2 adults.

Junior Suites have a parlor area and 1 king-size bed, sleeping maximum 2 adults.

1 Bedroom Suites have 1 king-size bed and queen sofa bed, sleeping maximum 3 adults.

City View Suites have 1 and 2 bedrooms with a living room, dining area and city views. 1 Bedroom Suites have 1 king size bed, sleeping maximum 2 adults. 2 Bedroom Suites have 1 king-size bed and 1 king-size bed or 1 queen bed, sleeping maximum 4 adults.

Premier Suites With City Views have a seating area and dining room. With 1 king-size bed, sleeping maximum 2 adults.

Park Avenue Presidential Suites have views of Grand Central Terminal or the Chrysler Building and two bathrooms. With 1 king-size bed, sleeping maximum 2 adults.

Market (24-hour Grab 'n' Go cafe). Grand Central Terminal offers a wide range of delicious dining choices for all.

24-hour fitness centre. In-room spa services*.

Complimentary WiFi. Concierge service. 

Resort Charge: $40​ Plus applicable taxes, per room, per night​ (payable locally, subject to change).

Resort fee includes: - Macy’s VIP passport which includes 15% discount on regular and sale merchandise, - 20% off on-site food and beverage & complimentary fine jewelry & MyStylist personal shopper - Exclusive perks at Grand Central Terminal shops -  Free hi-speed Wi-Fi  - 10% off the Sightseeing Flex 3 Attraction Package - 25% off One World Observatory Tickets - $15 Daily Market Beverage Credit - Free local Long Distance and international calls - 10% off City Sightseeing Bus Tours and Packages - 20% off Grand Central Terminal Tour - 20% off New York Botanic Garden Tickets

One person must be aged 18 years and over in each room.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4227)
  • Very good (4248)
  • Average (2893)
  • Poor (1652)
  • Terrible (1597)
Image of the Tripadvisor rating Good Hotel That Needs Major Refurshing

Sep 1, 2025 Keith T Miami, Florida

Staff was very good. Gino at the front desk was excellent as were David Nina, Pablo and Christina at the bar area. Room was decent size for NY. Hotel is a bit run down and obvious that management has decided not to refurbish it as it's supposed to re-built sometime. What was bad is that the restaurant/bar is closed on Sundays and Mondays. … Read more
Staff was very good. Gino at the front desk was excellent as were David Nina, Pablo and Christina at the bar area. Room was decent size for NY. Hotel is a bit run down and obvious that management has decided not to refurbish it as it's supposed to re-built sometime. What was bad is that the restaurant/bar is closed on Sundays and Mondays. makes no sense for such a large hotel that was practically full to offer no food/bar service to its guests on those two days. Overall still a very good stay. Read less
Image of the Tripadvisor rating Hyatt grand central new york

Sep 1, 2025 taheena Ashford, United Kingdom

Very lovely hotel staff friendly. We asked for a kettle and a coffee machine as they don't put them in the rooms but it was no trouble getting them they sorted it very quickly. You get $15 credit to spend in the shop which sells snacks coffees and tea etc. Which was quite handy. The food was expensive as it is across new york but hyatt grand… Read more
Very lovely hotel staff friendly. We asked for a kettle and a coffee machine as they don't put them in the rooms but it was no trouble getting them they sorted it very quickly. You get $15 credit to spend in the shop which sells snacks coffees and tea etc. Which was quite handy. The food was expensive as it is across new york but hyatt grand central hotel is connected to grand central station by a corridor and they have an eatery in the station. Hotel is in a very good location to most attractions and the subways are easy to use and very cheap. Would recommend this hotel Read less
Image of the Tripadvisor rating Great Hotel stay overall. Well recommended if in New York.

Aug 31, 2025 rxshaddock Greater London, United Kingdom

• Ground floor Security really takes that job seriously. Very friendly, but very professional. Whether you appear to be staying in the hotel or not, and you look unfamiliar, you will be stopped for some ID or information. Really loved this bit. When you get to know them and they get to know you and become familiar then they are such a laugh. … Read more
• Ground floor Security really takes that job seriously. Very friendly, but very professional. Whether you appear to be staying in the hotel or not, and you look unfamiliar, you will be stopped for some ID or information. Really loved this bit. When you get to know them and they get to know you and become familiar then they are such a laugh. Almost don’t want to go out as its so much fun talking to them. They warned me about Time Square being busy and they were not joking. Keep up the good works guys, you are appreciated for what you do. • Eventually made it to Reception and was greeted by 'Crytal'. Such a wonderful and very welcoming lady. Explained that I just got off and completed my 14 days Caribbean cruise and she ensured that my room was ready so I could relax a bit more before I hit the town, being my first time in the Big Apple. Offered me refreshment whilst I check in, and boy did I need it, really cooled me down a bit. Asked me how the cruise was and my first impression of NYC. At this stage, I hated the traffic, but loving the vibes of NYC. Crystal really made me so welcomed, she is really the sort of person you would want to meet after a long journey, kudos to Hyatt Grand Central New York. There was also a Filipina Receptionist lady and she too was such a great host. Asking me how things were and to let her know if I needed anything at all, was I thought was a nice touch. • Room - large as I had expected by US standard certainly bigger room size than those you would find in Europe with everything you need. Kettle, fridge, iron + board. TV with lots of channels, bed was certainly comfortable, a true Hyatt standard. • Only comment I could make was that, it would be nice to move the desk away from the window so I could look out and admire the street above. I had to climb up the dressing table to be able to look out onto the streets to admire the city streets. The dressing table was right in front of the window and is large and heavy so I could not even moved it. • The hotel is in a perfect spot within 15mins walk of pretty much all attraction. Even had the chance to visit Trump Tower and had lunch there. • I really highly recommend this hotel for pretty much everything. Certainly when I visit NYC next time I will sure be staying here. • Thanks again for a great stay. Read less
Image of the Tripadvisor rating Great hotel in the thick of the city!

Aug 31, 2025 Q2513BRlucyb

Great hotel! Right in the middle of the city so everything is walking distance. Friendly staff and helpful. The room was spacious and the beds were so comfortable! It was clean and quiet considering the location no problems getting to sleep. There is a destination fee but you get $15 back on it per day which meant it covered a morning coffee and… Read more
Great hotel! Right in the middle of the city so everything is walking distance. Friendly staff and helpful. The room was spacious and the beds were so comfortable! It was clean and quiet considering the location no problems getting to sleep. There is a destination fee but you get $15 back on it per day which meant it covered a morning coffee and snack. Would definitely book again, thank you! Read less
Image of the Tripadvisor rating Great stay in NYC at the Hyatt Grand Central

Aug 31, 2025 634nathanielc Tel Aviv, Israel

We always stay a this hotel when we fly in to New York. Great location, good services and friendly staff. Decent room size compared to other hotels in NYC.