Hyatt Grand Central New York

Union Square, New York

Star rating

The hotel

The Hyatt Grand Central New York is located in the heart of Manhattan and its excellent location means this grand hotel is near to must-see attractions like the Empire State Building, Times Square and Central Park. Enjoy stunning views of the city from your room, with views of the Chrysler Building or Grand Central Terminal available from the Park Avenue Presidential Suite. Dine in at the New York Central restaurant and taste Western European inspired cuisine or grab a bite from the Market for an exciting day out in New York City.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Safety Deposit Box
  • Close to City Centre

Where is it

On 42nd Street at Park Avenue in Midtown Manhattan, connected to Grand Central Terminal and across the street from the Chrysler Building. 1-block walk to subway.

Hotel information

1,298 rooms and suites. All with Hyatt Grand Bed™, air-conditioning, TV, safety deposit box and iron and board and Balmain® Spa amenities in bath. Standard Rooms have 1 king-size bed or 1 queen-size bed or 2 double beds, sleeping max 2 adults.

Deluxe Rooms have 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 4 adults.

City View Rooms have 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 4 adults.

Accessible Rooms have accessible bath tub, roll in shower and accessible features, with 1 king-size bed or 1 queen bed, sleeping maximum 2 adults.

Corner Suites have 1 king-size bed, sleeping maximum 2 adults.

Junior Suites have a parlor area and 1 king-size bed, sleeping maximum 2 adults.

1 Bedroom Suites have 1 king-size bed and queen sofa bed, sleeping maximum 3 adults.

City View Suites have 1 and 2 bedrooms with a living room, dining area and city views. 1 Bedroom Suites have 1 king size bed, sleeping maximum 2 adults. 2 Bedroom Suites have 1 king-size bed and 1 king-size bed or 1 queen bed, sleeping maximum 4 adults.

Premier Suites With City Views have a seating area and dining room. With 1 king-size bed, sleeping maximum 2 adults.

Park Avenue Presidential Suites have views of Grand Central Terminal or the Chrysler Building and two bathrooms. With 1 king-size bed, sleeping maximum 2 adults.

Market (24-hour Grab 'n' Go cafe). Grand Central Terminal offers a wide range of delicious dining choices for all.

24-hour fitness centre. In-room spa services*.

Complimentary WiFi. Concierge service. 

Resort Charge: $40​ Plus applicable taxes, per room, per night​ (payable locally, subject to change).

Resort fee includes: - Macy’s VIP passport which includes 15% discount on regular and sale merchandise, - 20% off on-site food and beverage & complimentary fine jewelry & MyStylist personal shopper - Exclusive perks at Grand Central Terminal shops -  Free hi-speed Wi-Fi  - 10% off the Sightseeing Flex 3 Attraction Package - 25% off One World Observatory Tickets - $15 Daily Market Beverage Credit - Free local Long Distance and international calls - 10% off City Sightseeing Bus Tours and Packages - 20% off Grand Central Terminal Tour - 20% off New York Botanic Garden Tickets

One person must be aged 18 years and over in each room.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4198)
  • Very good (4231)
  • Average (2879)
  • Poor (1635)
  • Terrible (1566)
Image of the Tripadvisor rating Ideal location and nice staff

Jul 1, 2025 Trip29113057399

This is the perfect location if you plan to use the subway. The doorman, front desk, and luggage room staff are all extremely nice and anxious to help. Very friendly and helpful team. The room was larger than I was expecting, given it’s a Manhattan hotel room.
Image of the Tripadvisor rating Vacation time

Jun 30, 2025 Jorge H Santiago, Chile

Valet parking should have provided information about the costs, but there was no information and I spent a fortune. 300 USD
Image of the Tripadvisor rating OK hotel but awesome location

Jun 30, 2025 Miro L

Awesome location, just steps from Grand Central Station and right in the heart of Manhattan. The room was a bit dim in terms of lighting and colors, but we were out exploring New York most of the time anyway, so it was good enough for just resting. The pillows are fluffiest I've ever felt--- very restful.
Image of the Tripadvisor rating 3 stars at best

Jun 30, 2025 christopheboucher Quebec City, Canada

A very average hotel in NYC. Thank god for the location because the rest is average at best. Super old bathrooms, elevators that don't work well, humid rooms, etc. They must have gotten that 4 star long ago because it is much more of a 3 star than a 4.
Image of the Tripadvisor rating The BEST hotel in NYC!!!

Jun 29, 2025 Roy F

By far the nicest hotel I’ve ever stayed in NYC and centrally located to all the hotspots. If you’re planning your stay in NYC, look no further. 😉👍