Hyatt Grand Central New York

Union Square, New York

Star rating

The hotel

The Hyatt Grand Central New York is located in the heart of Manhattan and its excellent location means this grand hotel is near to must-see attractions like the Empire State Building, Times Square and Central Park. Enjoy stunning views of the city from your room, with views of the Chrysler Building or Grand Central Terminal available from the Park Avenue Presidential Suite. Dine in at the New York Central restaurant and taste Western European inspired cuisine or grab a bite from the Market for an exciting day out in New York City.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Safety Deposit Box
  • Close to City Centre

Where is it

On 42nd Street at Park Avenue in Midtown Manhattan, connected to Grand Central Terminal and across the street from the Chrysler Building. 1-block walk to subway.

Hotel information

1,298 rooms and suites. All with Hyatt Grand Bed™, air-conditioning, TV, safety deposit box and iron and board and Balmain® Spa amenities in bath. Standard Rooms have 1 king-size bed or 1 queen-size bed or 2 double beds, sleeping max 2 adults.

Deluxe Rooms have 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 4 adults.

City View Rooms have 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 4 adults.

Accessible Rooms have accessible bath tub, roll in shower and accessible features, with 1 king-size bed or 1 queen bed, sleeping maximum 2 adults.

Corner Suites have 1 king-size bed, sleeping maximum 2 adults.

Junior Suites have a parlor area and 1 king-size bed, sleeping maximum 2 adults.

1 Bedroom Suites have 1 king-size bed and queen sofa bed, sleeping maximum 3 adults.

City View Suites have 1 and 2 bedrooms with a living room, dining area and city views. 1 Bedroom Suites have 1 king size bed, sleeping maximum 2 adults. 2 Bedroom Suites have 1 king-size bed and 1 king-size bed or 1 queen bed, sleeping maximum 4 adults.

Premier Suites With City Views have a seating area and dining room. With 1 king-size bed, sleeping maximum 2 adults.

Park Avenue Presidential Suites have views of Grand Central Terminal or the Chrysler Building and two bathrooms. With 1 king-size bed, sleeping maximum 2 adults.

Market (24-hour Grab 'n' Go cafe). Grand Central Terminal offers a wide range of delicious dining choices for all.

24-hour fitness centre. In-room spa services*.

Complimentary WiFi. Concierge service. 

Resort Charge: $40​ Plus applicable taxes, per room, per night​ (payable locally, subject to change).

Resort fee includes: - Macy’s VIP passport which includes 15% discount on regular and sale merchandise, - 20% off on-site food and beverage & complimentary fine jewelry & MyStylist personal shopper - Exclusive perks at Grand Central Terminal shops -  Free hi-speed Wi-Fi  - 10% off the Sightseeing Flex 3 Attraction Package - 25% off One World Observatory Tickets - $15 Daily Market Beverage Credit - Free local Long Distance and international calls - 10% off City Sightseeing Bus Tours and Packages - 20% off Grand Central Terminal Tour - 20% off New York Botanic Garden Tickets

One person must be aged 18 years and over in each room.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4216)
  • Very good (4242)
  • Average (2890)
  • Poor (1649)
  • Terrible (1588)
Image of the Tripadvisor rating Dated

Aug 11, 2025 L2615ZNoscarr Epernay, France

Ideally located midtown hotel with easy access from Grand Central station. The hotel with an impressive foyer has all the signs of past greatness. The rooms whilst clean and with good beds are dated. Amenities such as water have to be brought to the room by the guests themselves. A $25 discount at the hotel shop allows for the purchase of 3… Read more
Ideally located midtown hotel with easy access from Grand Central station. The hotel with an impressive foyer has all the signs of past greatness. The rooms whilst clean and with good beds are dated. Amenities such as water have to be brought to the room by the guests themselves. A $25 discount at the hotel shop allows for the purchase of 3 bottles a day. The hotel in its current state would appear to focus more on mass tourism, processing as many stays as possible, and to serve as a cash cow for the Hyatt group. Read less
Image of the Tripadvisor rating Don't Go!

Aug 10, 2025 northernmonkeyrobyn Andros, Greece

This hotel needs a serious update. Its dirty, outdated and full of bugs! The fitness centre is too small for the number of residents and nothing works and the staff don't seem to care. I also had brown dirty water for multiple days. I feel like i need a good scrub after staying here. Will not be returning.
Image of the Tripadvisor rating Hyatt Grand Central old but spacious rooms for NYC

Aug 10, 2025 na110 New York

This place is pretty old, the elevators were scary, ice machines didn’t work, rooms smelled musty and smokey - overall pretty pricey for what they offered. For a last minute deal though, we had to make it work. One good thing is that due to its age, the rooms were larger than most new hotels in NYC now.
Image of the Tripadvisor rating The outside is deceiving

Aug 9, 2025 Roam64803994949

The outside is dirty, several transients smoking marijuana, and it looks like the ghetto. The inside is nice and clean. They can spend a little bit of money on cleaning their sidewalk and hiring security.
Image of the Tripadvisor rating Great food, staff.

Aug 9, 2025 I2189XYchrisf

Really recommend staying here special it’s so convenient having access to the transportation right under your hotel.