Hyatt Grand Central New York

Union Square, New York

Star rating

2 Bedroom Suite with City View
Deluxe King Room
Corner Suite
City View King Room
The Market
2 Bedroom Suite with City View
Deluxe King Room
Corner Suite
City View King Room
The Market

The hotel

The Hyatt Grand Central New York is located in the heart of Manhattan and its excellent location means this grand hotel is near to must-see attractions like the Empire State Building, Times Square and Central Park. Enjoy stunning views of the city from your room, with views of the Chrysler Building or Grand Central Terminal available from the Park Avenue Presidential Suite. Dine in at the New York Central restaurant and taste Western European inspired cuisine or grab a bite from the Market for an exciting day out in New York City.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Safety Deposit Box
  • Close to City Centre

Where is it

On 42nd Street at Park Avenue in Midtown Manhattan, connected to Grand Central Terminal and across the street from the Chrysler Building. 1-block walk to subway.

Hotel information

1,298 rooms and suites. All with Hyatt Grand Bed™, air-conditioning, TV, safety deposit box and iron and board and Balmain® Spa amenities in bath. Standard Rooms have 1 king-size bed or 1 queen-size bed or 2 double beds, sleeping max 2 adults.

Deluxe Rooms have 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 4 adults.

City View Rooms have 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 4 adults.

Accessible Rooms have accessible bath tub, roll in shower and accessible features, with 1 king-size bed or 1 queen bed, sleeping maximum 2 adults.

Corner Suites have 1 king-size bed, sleeping maximum 2 adults.

Junior Suites have a parlor area and 1 king-size bed, sleeping maximum 2 adults.

1 Bedroom Suites have 1 king-size bed and queen sofa bed, sleeping maximum 3 adults.

City View Suites have 1 and 2 bedrooms with a living room, dining area and city views. 1 Bedroom Suites have 1 king size bed, sleeping maximum 2 adults. 2 Bedroom Suites have 1 king-size bed and 1 king-size bed or 1 queen bed, sleeping maximum 4 adults.

Premier Suites With City Views have a seating area and dining room. With 1 king-size bed, sleeping maximum 2 adults.

Park Avenue Presidential Suites have views of Grand Central Terminal or the Chrysler Building and two bathrooms. With 1 king-size bed, sleeping maximum 2 adults.

Market (24-hour Grab 'n' Go cafe). Grand Central Terminal offers a wide range of delicious dining choices for all.

24-hour fitness centre. In-room spa services*.

Complimentary WiFi. Concierge service. 

Resort Charge: $40​ Plus applicable taxes, per room, per night​ (payable locally, subject to change).

Resort fee includes: - Macy’s VIP passport which includes 15% discount on regular and sale merchandise, - 20% off on-site food and beverage & complimentary fine jewelry & MyStylist personal shopper - Exclusive perks at Grand Central Terminal shops -  Free hi-speed Wi-Fi  - 10% off the Sightseeing Flex 3 Attraction Package - 25% off One World Observatory Tickets - $15 Daily Market Beverage Credit - Free local Long Distance and international calls - 10% off City Sightseeing Bus Tours and Packages - 20% off Grand Central Terminal Tour - 20% off New York Botanic Garden Tickets

One person must be aged 18 years and over in each room.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4205)
  • Very good (4238)
  • Average (2885)
  • Poor (1643)
  • Terrible (1578)
Image of the Tripadvisor rating A nice stay, but something didn’t quite smell right…

Jul 21, 2025 Rodolfo N

Overall, it was a good stay, as the hotel is very well located. The only downside was the bathroom cleanliness — there was some mold in the shower area and a strong urine smell that was already present when we arrived and persisted throughout our stay. Also, the toilet seat was loose and remained that way — it seems no one took the time to fix it… Read more
Overall, it was a good stay, as the hotel is very well located. The only downside was the bathroom cleanliness — there was some mold in the shower area and a strong urine smell that was already present when we arrived and persisted throughout our stay. Also, the toilet seat was loose and remained that way — it seems no one took the time to fix it before the room was occupied. Read less
Image of the Tripadvisor rating Grand Central Hyatt review

Jul 20, 2025 Mere O

The bed comfortable The air conditioner and lights work so good. The shower was a little small about the width of a person. I had a great view of the station and town. The room door is heavy. The people who work there are wonderful. Everything is just about at your fingertips when you stay at Grand Central Hyatt in Manhattan NY.
Image of the Tripadvisor rating Dirty room

Jul 20, 2025 Chris H

The main areas of the hotel were great but the room itself needed a deep clean, there was substantial dust behind everything, we spilt some water on the floor and had to wipe it up with a towel which came up filthy. The aircon in our room was not good, we had to prop the door open to let cooler air in from the functional aircon in the hallways.… Read more
The main areas of the hotel were great but the room itself needed a deep clean, there was substantial dust behind everything, we spilt some water on the floor and had to wipe it up with a towel which came up filthy. The aircon in our room was not good, we had to prop the door open to let cooler air in from the functional aircon in the hallways. We are also not warned by our travel company that a $400 deposit was required when checking in. Fix the aircon and give the room a through clean and this would be a great hotel, as the location is excellent and then staff were incredibly helpful. Read less
Image of the Tripadvisor rating Highly recommended

Jul 20, 2025 Laura C Liverpool, United Kingdom

After reading the other reviews here I very nearly changed my booking to avoid this hotel but I’m so glad I never! It’s a really good hotel, room was bigger than expected, clean, comfortable and the staff were nothing but pleasant and friendly. We stayed for 7 nights and couldn’t fault anything, the hotel is well placed for getting around and our… Read more
After reading the other reviews here I very nearly changed my booking to avoid this hotel but I’m so glad I never! It’s a really good hotel, room was bigger than expected, clean, comfortable and the staff were nothing but pleasant and friendly. We stayed for 7 nights and couldn’t fault anything, the hotel is well placed for getting around and our room had a brilliant view of the Chrysler building. Read less
Image of the Tripadvisor rating good location but worst hotel room

Jul 19, 2025 Cruiser59081843201

ok hotel room, no hallway, bed is facing the door, no privacy!! prime location for subway transfer etc, but the room is the worst in all the Hyatt we have ever stayed.. Market place staff so rude and arrogant. I would rather walk a few blocks to stay in better hotel